La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Crew was not very helpful"
Ventajas: "Very friendly and accommodating crew."
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Boarding very efficient."
Ventajas: "Good crews."
Desventajas: "Space seats."
Ventajas: "Wonderful crew"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Perfect in all aspects. Will use them again for all my flights."
Ventajas: "Nice seats. Ample leg room."
Desventajas: "Almost missed my flight - they could not locate me as a ticketed passenger"
Ventajas: "The crew was excellent."
Desventajas: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ventajas: "Compensated with lounge pass"
Desventajas: "Very poor check in around Visa situation"
Desventajas: "angled flat seats."
Ventajas: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ventajas: "Lots of legroom"
Desventajas: "No complaints I was pleased"
Desventajas: "Everything was great!"
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "They give a lot of food and the 12 hour flight was comfortable"
Desventajas: "Limited selection for entertainment"
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "This was the best flight I have ever been on. The crew was so friendly."
Desventajas: "Absolutely no complaints."
Ventajas: "Food Service Crew actually cares about you"
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."
Ventajas: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Ventajas: "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."
Ventajas: "Glad to make it to Japan safely and back in one piece"
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ventajas: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Desventajas: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Ventajas: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Desventajas: "The food was no better than any other airplane food."
Ventajas: "All was fine"
Ventajas: "Nothing really special."
Desventajas: "They love the PA system. They want to make announcements in multiple languages all the time."
Ventajas: "The airplane and all crevices"
Ventajas: "The most polite and attentative flight attendants and great food options."
Ventajas: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "Last minute accommodation for Muslim meal was awesome!"
Desventajas: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ventajas: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Desventajas: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
service was good meal needs improvement
Desventajas: "Food. Duck breast was tough and almost inedible."
Ventajas: "The flight was a great value for the price and the staff was amazing and attentive."
Desventajas: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Ventajas: "Crew was very friendly"
Desventajas: "Food choice and more comfortable seats"
Desventajas: "Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience."
Ventajas: "Amazing crew good food"
Desventajas: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Ventajas: "This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable."
Desventajas: "Nothing...this trip was a clinic on international travel for a great price."
Ventajas: "Yes the crew was amazing ✅ Very professional and friendly"
Desventajas: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Ventajas: "In-flight was confortable."
Desventajas: "Food options aren't that familiar but ok to the taste anyway. :)"
Ventajas: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Excellent customer service"
Desventajas: "Very accommodating"
Ventajas: "Restroom was kept clean throughout the flight which impressed me"
Desventajas: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Ventajas: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Desventajas: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Ventajas: "New Aircraft"
Desventajas: "Late Boarding."
Ventajas: "Love the airline and how they treat their guests"
Desventajas: "They movies on demand kept skipping in voice....but love the selection of movies"
Ventajas: "The airline has some of the nicest staff onboard"
Desventajas: "Seating. Too tight. Sandwiched between huge guy on my right and another on left. The most exasperating flight in a long while. Chinese new year’s holiday traffic. Still bad seating match. Two big guys shoulder touching shoulders. Drag."
Ventajas: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Desventajas: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Ventajas: "The service was friendly"
Ventajas: "Friendly Movies"
Desventajas: "They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole"
Desventajas: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Ventajas: "The crew was good at safety check, general cleaning in lavatory."
Desventajas: "The boarding process were mess for both flights. Lack of direction."
Desventajas: "No choice for seats. The assigned seats was in the middle of four chairs. The alternative option was the same, but in different row. (Not sure if these kind of seats leave it to Kayak, or other travel company)."
Ventajas: "Good staff, new planes, polite and efficient"
Desventajas: "Delayed multiple times."
Ventajas: "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
Desventajas: "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
Desventajas: "Aircraft uses a 3 x 4 x 3 configuration on a 777, which makes things pretty tight. Typically this is 3 x 3 x 3 ."
Ventajas: "I like entertainment and food.. taste is good.."
Ventajas: "i like their food."
Ventajas: "Service was great! Plane amenities were also great for economy."
Desventajas: "Food could have been better. The beef with rice tasted weird."
Ventajas: "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
Desventajas: "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."
Ventajas: "The second plane was lovely, with an outlet, comfortable decor, and awesome entertainment system. The first plane economy was roomy for an over seas flight compared to planes I have been on in the past."
Desventajas: "Airlines could not check me in their system without me having a return ticket, which I did not need for Indonesia as I was receiving a visa upon arrival which does NOT require a return ticket. I was told this as the flight was boarding, so I had to spend $$ on a last minute flight in a panic to anywhere - that I couldn't get a refund for just so I could board the plane."
Ventajas: "Customer Care details and safety placed first. Restrooms always cleaned. Attentive staff."
Desventajas: "Getting seat assignment late. No choices. Ended up window seat on emergency exit row. Three bulky men together shoulder to shoulder. CAL needs to seat us with more space"
Ventajas: "Good seat comfortable get more room for my Legs"
Desventajas: "Two hours late taking off. Sat at the gate on the plane waiting. We checked in two hours plus early and the agent made a flippant remark that that flight was always late and she was right!"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Decent leg room iand comfort seats n coach, unlike US carriers without paying more for it, and selection of movies. Food was decent and service fast and efficient. For a 2 hr flight, Big THumbs Up!"
Desventajas: "All Good"
Ventajas: "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Need more movies and newer movies"
Desventajas: "Very very slow exit at SFO"
Desventajas: "Where to begin... Horrible online experience, outdated planes, rude staff, and overall bad experience."
Ventajas: "Flight was short"
Desventajas: "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
Ventajas: "The food was decent and well timed. The entertainment was great. Personal tv. Great seat in the exit row."
Ventajas: "Interior design is the best. Nice seating and in -flight entertainment"
Desventajas: "My flight got delayed"