this is a great airline to fly on. I have not ever had a bad experiance with China Air.
service was good meal needs improvement
Desventajas: "Food. Duck breast was tough and almost inedible."
Desventajas: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Ventajas: "Crew was very friendly"
Desventajas: "Food choice and more comfortable seats"
Ventajas: "Amazing crew good food"
Desventajas: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Ventajas: "crews are helpful."
Desventajas: "seats are old, can be better."
Ventajas: "Yes the crew was amazing ✅ Very professional and friendly"
Desventajas: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Ventajas: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Excellent customer service"
Desventajas: "Very accommodating"
Ventajas: "on time"
Ventajas: "Size and clarity of entertainment screen on economy."
Desventajas: "Quality of earphones are low. Food could be better too."
Ventajas: "I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular."
Desventajas: "If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected."
Ventajas: "Restroom was kept clean throughout the flight which impressed me"
Desventajas: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Desventajas: "Everything perfect"
Ventajas: "Lots of selections on entertainment during flight, good movies and music."
Desventajas: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Ventajas: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Desventajas: "How can u loose a luggage"
Ventajas: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Desventajas: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Desventajas: "flight attendant don't speak english clearly!"
Ventajas: "The plane didn’t crash..."
Desventajas: "there is pretty much no leg room if your over 5’6"
Ventajas: "Staff was very helpful and friendly."
Desventajas: "Long flight but fortunately not long layovers. Would probably upgrade my seat from economy next time for some extra leg room."
Desventajas: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
Ventajas: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Ventajas: "Everything! Well organized boarding procedure (but it helps when the other passengers are well mannered, unlike flying in the USA) and started boarding EXACTLY the time they stated on the notice boards. Friendly crew and very helpful! Tasty meal albeit a bit lean on offerings on the tray."
Desventajas: "Food selection could better. Also hotter (warmed Or cooked more)"
Ventajas: "Speed of checking in process"
Desventajas: "Only fed us twice during the 15 hour trip. I wasn't the only one who was hungry almost 9 hours after the first meal was served. Other Chinese airlines I've been on fed their passengers 3 times."
Ventajas: "staff was nice, entertainment was good."
Ventajas: "The service was great. But they didn't really cater much to vegetarians."
Ventajas: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Desventajas: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"
Ventajas: "The meatballs were fairly tasty."
Desventajas: "The seats didn't have much space between them."
Ventajas: "Comfort, space, movies"
Ventajas: "Very attentive staff Plenty of movie options"
Desventajas: "Food was meh but that's common for airline food"
Ventajas: "The food, the plane."
Desventajas: "Was delayed twice from Ho chi Minh city to Taipei and from Taipei to New York. I didn't miss the flight though"
Ventajas: "Food and entertainment selection was good."
Desventajas: "Not too much room in terms of seating. Back pain felt after flight."
Desventajas: "I dont eat pork and both meals have pork in it."
Desventajas: "Delayed one hour ..."
Ventajas: "Vuelo en hora, comfortable"
Desventajas: "Terrible food and movie selection"
Ventajas: "My seat was upgraded the first class so I received the first class service. It was excellent service and the flight was comfortable. Thank you for the great service."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "The staff is extremely friendly, speak great English and attentive. They sat me in an aisle, as per my request since I'm a bit of a nervous traveler. I really appreciate that."
Desventajas: "The boarding process took a long time and got delayed and seats were double and triple sat."
Ventajas: "Found another flight with another airline for the first leg. Seemed fairly well organized, safe, and well run."
Desventajas: "Baggage didn't make the connection. It was nice that they were able to find a flight, but in this case I would have been just as happy to wait a day and not rush to a new connection, and (so far) not have all my luggage."
Ventajas: "Attentive staff, good selection of entertainment"
Desventajas: "Disorganized boarding, very cramped seating"
Ventajas: "I liked the blankets, food and movie selections."
Desventajas: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."