La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations."
Ventajas: "Professional and friendly crew"
Desventajas: "Food quality from Jakarta is bad"
Ventajas: "The crew was amazing!!"
Desventajas: "Nothing! Excellent flight!"
Desventajas: "Entertaining in English"
Ventajas: "Good crews."
Desventajas: "Space seats."
Desventajas: "Kiosk, bag service, One World Integration"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ventajas: "I like the guy who’s checking me in he’s very kind."
Desventajas: "Food."
Ventajas: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Desventajas: "nothing!"
Ventajas: "Seats, movies, comfort"
Desventajas: "No vegetarian options"
Ventajas: "The crew was excellent."
Desventajas: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Desventajas: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Ventajas: "Everything was excellent crew was very helpful"
Ventajas: "JAL is great!"
Desventajas: "Nothing"
Ventajas: "It was short flight.. I slept good through."
Desventajas: "BA flight with poorer screens and food than JAL"
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "Very friendly crew!"
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "Food is better than most other airlines. Seamless check in and boarding"
Desventajas: "Seating space is quite cramped"
Ventajas: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Desventajas: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ventajas: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Ventajas: "The crew Service"
Ventajas: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "JAL has customer service that no other airline comes close to."
Desventajas: "Nothing, JAL is perfect. I mean it"
Ventajas: "Good service, good food. On time arrival. Comfortable seats. Great airline."
Ventajas: "prompt check in , ample baggages allowances, food and overall steward services."
Desventajas: "none"
Ventajas: "Food was great, plenty of room, lots of movies"
Ventajas: "Nothing"
Desventajas: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ventajas: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Desventajas: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ventajas: "JAL ' service is nice."
Desventajas: "I didn't like MSG in food."
Ventajas: "the crews were very professional and caring. the food was the best of all so far"
Desventajas: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Desventajas: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Ventajas: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
Ventajas: "Perfect"
Desventajas: "Perfect"
Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "The first meal was awesome! The second one was so-so."
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Desventajas: "Korean air business class does not match their standards any more"
Ventajas: "Flight, weather, crew interaction was all great."
Desventajas: "They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!"
Ventajas: "Comfortable seats. Excellent and courteous, and friendly service."
Desventajas: "DID NIT LIKE THE FOOD. POOR QUALITY AND PREPARATION!!!"
Ventajas: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Ventajas: "flight crew service and timeliness of the flight, email update on flight status"
Desventajas: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "The crew are very good."
Desventajas: "Entertainment musically restricted."
Ventajas: "The leg room was pretty generous compared to other airlines."
Desventajas: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Ventajas: "Food and comfort"
Desventajas: "Not so much to watch"
Ventajas: "Great entertainment options and all complimentary supplies not"
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Desventajas: "Everything!!"
Ventajas: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Desventajas: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Ventajas: "Crews are kind and nice. No complain about the service the crews provided."
Desventajas: "The chair, need to be more comfortable"
Ventajas: "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
Desventajas: "I wish they had a few more updated movies and kids movies other than that no complaints"
Ventajas: "Politeness, cleanliness and food."
Desventajas: "Nothing"
Ventajas: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Desventajas: "Although I had already checked in on line and had a boarding pass, I stood in line for ninety minutes at Incheon just to self-drop a bag. That's just not acceptable. I'd avoid Incheon and Korea Air for future flights for this reason."
Ventajas: "Good service and on time"
Desventajas: "N/a"
Ventajas: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Desventajas: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Ventajas: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Desventajas: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Ventajas: "Timely and professional services,well polite and corteous staff"
Ventajas: "On time takeoff and arrival"
Desventajas: "Entertainment choices e.g. (movie choices) limited. alcoholic drink choices limited too"
Ventajas: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Desventajas: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Ventajas: "By far the best airline i have ever travelled on"
Desventajas: "The service, quality of airport and new aircraft"
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "Comfortable seats, good meals, able to enjoy a few good movies"
Desventajas: "Can't book seat prior to check in"
Ventajas: "Friendly efficient service by crew at check-in and in-flight"
Desventajas: "Super tight space with very little leg rooms and no in-flight entertainment"
Desventajas: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Excellent service and comfort, from start to finish"
Ventajas: "Great Service Check-in Process Boarding Process Lounge Food"
Desventajas: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Ventajas: "The flight staff is always a pleasure to fly with."
Ventajas: "Cleanliness of the restroom and hospitality"
Ventajas: "From baggage check to arrival everything went smoothly."
Ventajas: "Same as acove."
Desventajas: "Same as above."
Ventajas: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Desventajas: "Baggage handling (rough), de-planing."
Ventajas: "My flight was round trip from JFK to Incheon in Seoul South Korea. It was about 13 hours and I couldn't be happier with my experience. The crew was fantastic and the entertainment offered was sufficient. The food was very good for airplane food and the plane was easy to walk around."
Desventajas: "My only complaint was that the seats weren't very padded. My rear did go numb once in a while and I felt like I adjusted a lot, but I assume that that would have been the case no matter what the seat was like."
Desventajas: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Ventajas: "I had a short connection and the staff were diligent in getting me to my connecting flight on time. I really appreciate them going out of their way !!"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "The crew of ANA was incredible. I think it is my best flying experience to Asia"
Ventajas: "Awesome crew"
Desventajas: "Old seating"
Ventajas: "Excellent cabin crew."
Desventajas: "No in-flight entertainment, economy seats are narrow."
Desventajas: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Desventajas: "Cabin to hot"
Ventajas: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Desventajas: "The seats felt like there was no padding in the seat. The back was fine."
Desventajas: "Less announcements to interrupt the entertainment."
Ventajas: "The crew was amazing. They were all very nice to us."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff were very helpful and the food was good."
Desventajas: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Ventajas: "The 787 was awesome. Very comfortable. Great staff and service."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Desventajas: "None"
Ventajas: "Good service, food"
Desventajas: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "The crew are so courteous and helpful."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Food and service was excellent."
Desventajas: "Seats in economy were narrower than other airlines."
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Desventajas: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Ventajas: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Desventajas: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Desventajas: "No opción de español"
Ventajas: "The leg space and the comfortable chair"
Desventajas: "The crew they hardly speak English but its ok"
Ventajas: "Sleeper seats, food and service"
Ventajas: "The service and the seats"
Ventajas: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Desventajas: "Seat felt so narrow. Limited selection of movies."
Ventajas: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Desventajas: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Ventajas: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Ventajas: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Ventajas: "Love the plane itself. It felt like it was new and it was very comfortable."
Desventajas: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Wish there was more movies in English"
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "leg room; extra seat between us"
Desventajas: "Plane was hot and a lot of food but it wasn't very good."
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Desventajas: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Ventajas: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Ventajas: "Excellent in every way"
Ventajas: "The food was excellent and the flight attendants were courteous and thoughtful."
Desventajas: "I slept through a meal."
Desventajas: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
Ventajas: "ANA service is always great. Always my first choice."
Desventajas: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "The crew was amazing. very helpful and great services."
Desventajas: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Ventajas: "Business class seats were comfortable."
Desventajas: "No WiFi, Poor list of shows"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Ventajas: "Nothing. As flight was rerouted and airline changed"
Desventajas: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Ventajas: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Desventajas: "Entertainment devices are slow to respond."
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Desventajas: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Desventajas: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Ventajas: "All Qatar employees were friendly and helpful. A great flight!"
Desventajas: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Vegetarian food options"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Ventajas: "No problems at all!"
Ventajas: "Nothing."
Desventajas: "Was denied boarding."
Desventajas: "Food choices could be better."
Ventajas: "Comfortable wide seats, good service"
Ventajas: "Crew courtesy."
Ventajas: "Leg room. Free booze. Personalized attention"
Desventajas: "The thought of flying American carriers afterwards"
Ventajas: "Staff was very courteous overall service excellent"
Desventajas: "Seating... our seating was changed so we did not sit how we would like"
Ventajas: "The crew was kind and friendly"
Desventajas: "Cushions could have been better. Butt got sore"
Ventajas: "Most everything!"
Desventajas: "Cabin was very cold!"
Ventajas: "Crew was good, seats were decent."
Ventajas: "The food, seat comfort, entertainment system and departure on time with an early arrival. I had lost my family heirloom money clip in the seat. The crew sent the flight agent Justin back to meet me at the gate and he went in and looked twice finding it on the second trip in."
Ventajas: "Staff were friendly."
Ventajas: "I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat."
Desventajas: "The breakfast sandwich wasn’t the best."
Ventajas: "Entire experience was perfect"
Desventajas: "Honestly, you used to get a pillow and blanket. Now you get nothing. I know it's probably something that will never come back, but it's a nice touch. Otherwise, really satisfied with the flight experience."
Ventajas: "Great service"
Desventajas: "Nothing"
Desventajas: "Entertainment for a 6 hour flight would've made sense."
Ventajas: "Good complimentary cocktail"
Desventajas: "Delay leaving and delay to get fate after landing slowed things down."
Ventajas: "The only reason I gave a “good” rating for this flight is because the crew & staff were courteous and patient, given the chaos."
Desventajas: "A lot happened. First system was down in SJC so it delayed boarding. Also passengers without seat assigned (and for some reason there were a lot of us) had to wait until all other passengers boarded before seats were assigned. Then in HNL we had to wait over 30 minutes before baggage came out."
Ventajas: "I appreciated that the meal was included."
Desventajas: "I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee."
Ventajas: "Everything was great"
Ventajas: "The use of an ipad along with the special built in stand for entertainment was innovative and effective. I found the food to be delicious."
Desventajas: "Though the seats were nice, they were not as nice as some of the other first or business class international flights I have taken."
Desventajas: "Nothing I did not like, all went well."
Ventajas: "Crew. Space. Food."
Ventajas: "Hawaiian airlines was great! Very friendly and they provided a meal and snacks from San Diego."
Desventajas: "Nothing"
Desventajas: "Took time check in too long. I have been just standing front of check in counter 1hour. It was bad service."
Ventajas: "The complimentary guava rum punch was amazing! The flight attendants were helpful and friendly. Comfortably equipped planes!"
Ventajas: "Crew was excellent."
Desventajas: "No entertainment, AWFUL food, uncomfortable seata"
Ventajas: "Everyone was very friendly and helpful."
Desventajas: "No free in-flight entertainment. You had to pay for evrything."
Ventajas: "The best airline. But they need to straighten up the airport procedures to get to their gate."
Ventajas: "Professional customer service!!!"
Ventajas: "Individual seat-back screens"
Ventajas: "The crew and boarding process."
Desventajas: "No available entertainment/WiFi besides purchasing it"
Ventajas: "the breakfast was good and the crew were very nice"
Desventajas: "The free entertainment choices were terrible"
Ventajas: "Fantastic in comparison to the many I have flown. Service was great, up graded economic seats had plenty of room and were fairly comfortable. Nice big plane. I did feel swished in like a sardine."
Ventajas: "The stewardesses were all extra attentive even with all of the young children on board."
Desventajas: "Nothing"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "New plane, friendly, congenial staff. Prompt service."
Desventajas: "Wifi service didn't work. Leg room between seats is atrocious. For the price we paid & the length of this flights, they can do better than that."
Ventajas: "Extra comfort seats were nice. Meal was nice."
Desventajas: "I don’t want to watch ads on the plane. I already bought the darn ticket. Don’t make me watch ads."
Desventajas: "need to pay for each movie not one fee as on many other airlines or free on Alaska airlines food was awful croissant was dry as a desert wind not a single free beer or wine and i paid for the extra leg room"
Ventajas: "Crew was nice, we had free breakfast (yogurt, grapes, granola, and bread), and seats were comfortable."
Desventajas: "The movies they provided on the screen you had to pay $8 each to watch."
Ventajas: "People were nice and accommodating."
Desventajas: "Seats were worn out and uncomfortable. Entertainment was expensive."
Ventajas: "Our first flight on Hawaiian Airlines. Short but wonderful staff"
Ventajas: "Got there on time,courteous crew, comfortable seat. Have flown Hawaiian before, will fly Hawaiian again, its always been good."
Ventajas: "The timing of the meals, the flavorful food and the listening choices. The night goggles were quite helpful."
Desventajas: "Sitting that long."
Ventajas: "We need wheelchair service and the porters were first rate. The airline was more than accommodating, offered a free lunch and you can either order new movies on demand for $7.99 each or watch unlimited TV and older movies for $7.99 (which I did). I liked the value."
Desventajas: "Drink prices are steep."
Ventajas: "We didn't crash"
Desventajas: "The seats were very uncomfortable, the provided food was almost worth paying to not eat it was so bad."
Ventajas: "We were Platinum so we could use the Premier Club room."
Desventajas: "NA"
Ventajas: "Crew was very nice!"
Desventajas: "It was freezing. Please carry something warm or be ready to shell out $7 for a blanket!"
Ventajas: "Excellent seats! Friendly flight attendant and lots of snacks plus a gift bag."
Desventajas: "A little bumpy"
Ventajas: "Aircraft was clean and spacious enough in economy. Pretty much always on time. Nothing much else impresses me anymore with Hawaiian Airlines."
Desventajas: "Everything is a charge. Especially don't like that they "offer souvenir blankets for sale" and they keep the cabin especially cold. All movie/TV show options required an $8 charge on a 6hour (!) flight across the Pacific Ocean. Food was awful! Living in Hawaii I often fly Hawaiian, can't remember the last time I enjoyed a meal on HA. The crew on the LAX-HNL flight was not very friendly either..."
Desventajas: "The flight was delayed 1+ hour. The ticketing agents were rude when we inquired about re-scheduling a connecting flight. They were not accommodating at all. They required purchase of in-flight movies. Next time I'm flying Alaska, at least the movies are free."
Desventajas: "Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat."
Ventajas: "Great service, plane was very clean."
Desventajas: "No vegan or vegetarian special meal options. Plane was TOO cold!"
Desventajas: "I was unable to select a seat within the 24 hour window prior to departure, other than paying an $80 upcharge for an aisle seat. On the phone the day prior to departure, I was told by the HA agent that "the airport controilled seat assignments" at that timne so she could not help me get a seat, and that the extra charge option on the website was the only choice I had. This process struck me as bizarre/dishonest. I will not be back unless I can select a seat prior to booking."
Ventajas: "Great crew. Friendly and efficient. Always on time and organized."
Desventajas: "Choice of movies. Too old."
Ventajas: "Free food"
Desventajas: "All good"