La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Desventajas: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Desventajas: "Connection time at Narita is too long"
Ventajas: "Very friendly and accommodating crew."
Ventajas: "The crew was attentive and service was excellent."
Desventajas: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Desventajas: "Trip to Manila from Tokyo was delayed for 3hrs plus"
Ventajas: "The crews were very kind and helpful."
Ventajas: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Desventajas: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Ventajas: "The food and legroom"
Desventajas: "More movies :)"
Ventajas: "Food was good. Good leg room. Smooth flight."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "crew was professional, attentive and polite"
Ventajas: "Crew very helpful. Seat roomy."
Desventajas: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Desventajas: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ventajas: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Desventajas: "Nothing. All was great"
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "Everything was excellent crew was very helpful"
Ventajas: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Desventajas: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Ventajas: "Excellent entertainment and the crews attention made me fell welcomed."
Ventajas: "Great service"
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "They were good at helping with problems being it was my first time on a plane."
Desventajas: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Ventajas: "Fast flight"
Desventajas: "No entertainment."
Ventajas: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Desventajas: "Small airplane"
Ventajas: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Ventajas: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Desventajas: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "My flight was on time everything went perfectly and there was nothing I could've done better everything is great."
Desventajas: "i'm kind of tall so I would've liked to of gotten to see with more space especially since there are more seats on the plane available. But other than that my flight was good and I was happy that everything went according to plan."
Ventajas: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Desventajas: "Headset was too big for me and kept skipping back."
Ventajas: "If I needed anything, they were on top of it. The food was very good for airplane food."
Desventajas: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ventajas: "Last minute accommodation for Muslim meal was awesome!"
Desventajas: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ventajas: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Desventajas: "seats need a bit more padding"
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "fine food, the pilot handled a typhoon like a pro"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Ventajas: "Service was excellent - Flight attendants were friendly and professional."
Ventajas: "This was the first leg of 3 flights back to the US and it was great!"
Desventajas: "There was nothing bad about this flight."
Ventajas: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
Ventajas: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Desventajas: "I don't have anything to complain about."
Ventajas: "the flight attendants were fantastic"
Ventajas: "great service and help with everything!!"
Ventajas: "Just normal..."
Desventajas: "Improve Leg room"
Ventajas: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Desventajas: "Would have loved more current US tv shows to choose from."
Ventajas: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Desventajas: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Ventajas: "Comfortable chair foods and wheel chairs awesome"
Ventajas: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Desventajas: "Entertainment was not so great, small selection of movies."
Ventajas: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Desventajas: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Ventajas: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Desventajas: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ventajas: "Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out."
Desventajas: "The second meal wasn't the greatest but I think it was me not the food."
Ventajas: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Desventajas: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Desventajas: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Ventajas: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Ventajas: "Good is in Vietnam finish"
Desventajas: "late departure"
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Desventajas: "Flight to BKK was on 747s my favorite plane."
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "Flight crews are friendly."
Desventajas: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Ventajas: "Great food and service and comfortable seats"
Ventajas: "Everybody was friendly and courteous"
Ventajas: "I liked the fewer seats. Ready to get out of."
Desventajas: "Constant turbulence made going to the bathroom troublesome"
Desventajas: "Boarding was a free for all. did not board by aisle."
Ventajas: "Clean, comfortable and professional."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Desventajas: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "Everything was perfect perfect service excellent food the best I ever flown so far"
Ventajas: "upgrade the food quality"
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming."
Desventajas: "We had absolutely no complaints. Many thanks."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
Desventajas: "Food was not that good. poor film selections."
Ventajas: "GOOD SERVICE."
Ventajas: "The ladies were very polite , smiling , and helpful."
Desventajas: "No complaints"
Ventajas: "It was all good. Really no complaints."
Ventajas: "Nice crew!"
Desventajas: "The food is terrible. The airbus seats are hard and uncomfortable! One and half hour delay!"
Ventajas: "Professional staff great movie selection"
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Crew was friendly, eager to help. Flight arrived on time."
Ventajas: "Attentive crew !"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "I loved the film with kabuki characters to introduce safety procedures."
Desventajas: "More seating room, better ventilation."
Ventajas: "ANA is nothing but amazing. Great customer service and pleasant ambiance."
Ventajas: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Desventajas: "Not a thing."
Desventajas: "If there was no delay."
Ventajas: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Comfortable seat space and food is great"
Ventajas: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Desventajas: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Ventajas: "Great service"
Desventajas: "A bit warm"
Ventajas: "comfortable seats"
Desventajas: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Ventajas: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Ventajas: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Desventajas: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "More space than usual between chairs. Crew is friendly."
Desventajas: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ventajas: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Desventajas: "Didn’t care for the food nor movie choices."
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Desventajas: "No opción de español"
Ventajas: "The leg space and the comfortable chair"
Desventajas: "The crew they hardly speak English but its ok"
Ventajas: "Incredible service"
Ventajas: "friendly flight attendants, clean toilets"
Desventajas: "the stroller take forever to show up when landing"
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "The crew was very efficient and the food was also good"
Desventajas: "You should add some veg dishes"
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "Delayed flight an hour and a half"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Ventajas: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Desventajas: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Ventajas: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Desventajas: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
Ventajas: "I love ANA airlines ❤"
Ventajas: "The flight got me home."
Desventajas: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
Ventajas: "staff was great in business"
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Ventajas: "New aircraft"
Desventajas: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Ventajas: "Smooth boarding"
Desventajas: "If they could serve a light snack would be good"
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ventajas: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Desventajas: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Desventajas: "Raise the cabin temperature"
Desventajas: "On time would be better."
Ventajas: "Amazing crew, great seating area and tasty menu."
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Ventajas: "The crew was very helpful and courteous."
Desventajas: "The flight was delayed and I decreased my time in Singapore"
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Desventajas: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Ventajas: "Seat was very comfortable, crew was very nice,"
Desventajas: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Desventajas: "Softer seats and more movies"
Ventajas: "Foods. Drinks. Entertainment."
Desventajas: "Nothing. Everything’s so perfect!"
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "everything good"
Desventajas: "need new toilet"
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The aircrafts, on-board service on Sin Dxb route"
Desventajas: "The thing that Inhad to fly Silk Air with one of four flights."
Desventajas: "I am a vegetarian and they served a chicken piece along with my main course."
Ventajas: "great crew service. my first time flying with singapore airlines. they delivered!"
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Ventajas: "Ontime, airline stewards were excellent and tv entertainment very good"
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "food. schedule was on time"
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ventajas: "Love the service at Singapore Air. Very attentive and accommodating."
Desventajas: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Desventajas: "Headphones were not functioning properly"
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "The entertainment 100s of movies & Shows The very good portions just right"
Desventajas: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Ventajas: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Desventajas: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "La tripulación de lo peor, pagamos 3 asientos de 144 dólares cada uno, teníamos los vouchers impresos y la fly hostess nos quería mover, como le hicimos ver su equivocación llamó a la jefa y NOS BAJÓ DEL AVIÓN Y LA CULPA NO ERA NUESTRA.,"
Desventajas: "Tendrían que sacar a tanto personal ineficiente y malcriado"
Desventajas: "Informen los cambios en la atención por ejemplo ya no dan comida"
Desventajas: "Wifi gratis"
Ventajas: "Bueno normal sin contratiempos."
Desventajas: "Ya es hora que mejoren la alimentación."
Ventajas: "Todo excelente"
Ventajas: "Todo excelente"
Desventajas: "Entretenimiento, agua al abordar y cualquier cosa adicional para no estar pidiendo, organización de entrada y salida al avión y espacio de asientos para estos tiempos de covid porque todos estábamos juntos."
Ventajas: "El personal."
Desventajas: "Entretenimiento, espacio en los asientos en tiempo de covid, agua y etc para no pedirla."
Ventajas: "Higiene del aeronave."
Desventajas: "Servicio de comida o líquidos de tomar."
Ventajas: "Personal amable"
Ventajas: "La comida"
Desventajas: "Es muy estrecho entre asientos y el entretenimiento"
Ventajas: "Avión antiguo son tallas en el techo como un bus interprovincial, hay que modernizar"
Desventajas: "Si se paga un pasaje deberían darnos un mejore avión o acaso el dinero de uno no vale para que pongan un avión un poco más moderno, tampoco digo cómo emirates pero por lo menos las tv en los asientos, quién mira la tv a metros de distancia y en el techo, por favor"
Ventajas: "Asiento, crew, puntualidad"
Desventajas: "Meal service en first"
Desventajas: "El proceso de abordaje? Comodidad y comunicación con el cliente. Se nos extraviaron las maletas en ambos vuelos"
Ventajas: "Muy bueno té ayudan en todo"
Ventajas: "Personal muy colaborador"
Desventajas: "Vuelo internacional de 9 horas sin entretenimiento!! Monitores colgados del techo. Equipamiento de 30 años o más de antigüedad. Algo vergonzoso"
Ventajas: "Excelente aerolínea"
Desventajas: "Por el momento nada"
Ventajas: "El asiento"
Desventajas: "El retraso de 3 horas del vuelo"
Desventajas: "Muy buen servicio, puntualidad"
Desventajas: "Muy buen servicio"
Desventajas: "No me dieron asiento hasta el último minuto"
Desventajas: "la comida era mediocre y el porte de las bandejas muychico"
Ventajas: "Asientos cómodos. Buena tripulación"
Ventajas: "La tripulación genial, a tiempo el vuelo sin demoras!!!"
Ventajas: "El servicio me pareció excelente y los asientos muy cómodos."
Desventajas: "El costo del equipaje es elevado , creo que no deberian de cobrar por llevar una pieza abajo."
Desventajas: "Tuve que hacer trasbordo, y las conexiones estaban muy lejos una de la otra. Fue un poco angustiante ya que llegamos con los minutos contados."
Desventajas: "El personal de American Airlines es muy mal educado, no tiene idea de lo que significa atención al cliente, personal muy antiguo que se les acabo las ganas de trabajar hace 20 años. Los alimentos es proporcionan están fríos y de muy mala calidad, mejor que no den alimentos durante este vuelo."
Ventajas: "Puntualidad. Amabilidad en cabina."
Desventajas: "Todo me gustó."
Ventajas: "Tuve algunos problemas a la hora de encontrar la aerolínea yo estaba clara pero el personal de allí no y no sabían guiarme"
Ventajas: "El vuelo"
Desventajas: "No hay comida en vuelo internacional"
Ventajas: "Puntualidad abordaje"
Desventajas: "Pésimo espacio. Cortos cinturones de seguridad. Comida HORRIBLE! Entretenimientos basico y pocos. Personal súper serio y cansado. No volveré a viajar por American Airlines aunque haya ofertas. Uns pena"
Ventajas: "The aircraft, comfortable, and the fine and kind attention."
Desventajas: "The snack"
Desventajas: "No hay snacks"
Desventajas: "El avión tenía los asientos incómodos"
Ventajas: "La atención del personal a bordo y el sistema de entretenimiento exclentes... adicionalmente el vuelo duró menos de lo planeado... Mil gracias!"
Desventajas: "Sillas un poco estrechas"
Desventajas: "Nos demoraron 40 min en asignar puerta para desembarcar, tuvimoa que caminar todo el aeropuerto de miami porque el equipaje salio por la gate asignada inicialmente al avion y mi valija se fue para un vuelo de conexion. Media hora de espera mas y termine perdiendo el transfer al hotel y tuve que esperar 3 horas mas al proximo. Un vuelo de 2 horas me llevo todo el dia"
Ventajas: "Nada. Nunca más con Avianca. Consejo?. Mejoren la organización y la logística. ESTAMOS ESPERANDO NOTICIAS DE COMPENSACION POR NOCHE DE HOTEL PERDIDA"
Desventajas: "Todo no me gustó. Falta de respeto. Desesperación de la gente en especial la que viajaba con niños y ancianos en silla de ruedas. Estrés. Nunca apareció responsable de Avianca en Mendoza. Vergüenza total!! En realidad subimos 3 veces y las 3 veces nos bajaron. Tuvimos quehacer aduana y migración 2 veces. Retirando equipaje y volviendolo a pasar. Nos dijeron que el Lima nos iban a contactar para resarcirnos monetaria mente por noche de hotel perdida. Mentiras para sacarnos de encima. Increíble. Detestable. Denigrante!!!!!!!!. Avianca NUNCA MAS. Y ME VOY A ENCARGAR QUE MUCHA GENTE LO SEPA. Dedique se a otra cosa. ."
Ventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Desventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Ventajas: "La atención"
Desventajas: "Lo impuntual"
Ventajas: "El personal fue muy amable y simpático, y el estuvo bien en sus tiempos, llegando incluso una hora adelantado."
Desventajas: "El espacio y los asientos son sumamente incómodos. El vuelo fue operado por al aerolínea LATAM."
Desventajas: "En los últimos viajes que he hecho los vuelos se retrasan, tanto en la llegada como salida, ya perdí un vuelo, aunque me pagaron el hotel pero es incomodo perderlos. Y hoy estuve a punto de perderlo nuevamente, y la salida demoró casi dos horas de los estipulado al comprar mi boleto"
Ventajas: "El personal. El piloto muy bueno, los/as azafato/as lo mejor del viaje."
Desventajas: "Avión antiguo e incomodo para un vuelo tan largo. La tv era en medio del avión, no teníamos pantallas en cada asiento. No tenían apuntado mi menú vegetariano a pesar de contratarlo previamente. Hicimos una escala cuando el vuelo era directo..."
Ventajas: "Estás muy contentos que fue excelente en todo sentido"
Ventajas: "La atención"
Desventajas: "Son un poco incómodos, pero de acuerdo al precio aceptables."