Todo excelente y servicio de primera.
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Desventajas: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Crew was good, especially from Beijing to Copenhagen"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Desventajas: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Desventajas: "Newer movies"
Ventajas: "the diverse amount of films"
Desventajas: "the food could have been better."
Ventajas: "Food was the best airline food!"
Ventajas: "Seats ok. Crew very nice."
Desventajas: "Short flight but entertainment is always a nice thing to have"
Ventajas: "Nice crew! New A320!"
Desventajas: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."
Desventajas: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."
Desventajas: "I had a middle seat."
Ventajas: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Desventajas: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"
Ventajas: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."
Desventajas: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "Food was good and so was the entertainment on board"
Desventajas: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"
Ventajas: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Desventajas: "I didn't like that they tried to sell stuff on the plane."
Desventajas: "Check in was unorganized--many of us had tickets with unassigned seats that weren't taken care of till right before the flight. A situation which every system listed us as on standby--even if that wasn't true."
Ventajas: "Scandinavian hospitality showed through all the way. Kind, sharp, attractive staff, prompt service."
Desventajas: "Space is always going to be something I don't like. Meanwhile most of the plane in 1st class sits wide open. Expand business class."
Desventajas: "Delay, no place to sit and wait"
Ventajas: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."
Ventajas: "Transfer desk was remote but once found, staff was very good"
Desventajas: "Haven't made it yet due to late flight/missed connection"
Ventajas: "Puntualidad"
Desventajas: "Un poco viejo el avión"
Ventajas: "I had a window seat with a view of New York City as we flew North."
Desventajas: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."
Desventajas: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Ventajas: "Quick friendly service."
Desventajas: "Ran 15 minutes late"
Ventajas: "Friendly crew. First meal was good."
Desventajas: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."
Ventajas: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."
Desventajas: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Ventajas: "Very good service with excellent entertainment. Nice smooth flight. An excellent value."
Desventajas: "Passport control in Copenhagen is too slow to allow for a 35 minute layover. We missed our flight to Stuttgart and had to go to the transfers counter. The service at the transfers counter was outstanding and they put us onto a Lufhansa flight. In the end we got to Stuttgart 5 hours later than planned."
Ventajas: "Crew and plane good. Friendly and English was excellent."
Desventajas: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "Food was good"
Desventajas: "Charge for drinks. TV broken no recompensatuon"
Ventajas: "Crew was efficient; cabin was clean."
Desventajas: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."
Ventajas: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"
Desventajas: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."
Ventajas: "I arrived alive...."
Desventajas: "Lost my luggage... can't even track it or give me any sense where it is or if it will be returned. My vacation is ruined and I have to wait 3 weeks before I can request minimal compensation. I'm frustrated and angry, and get little help. Everyone is sorry... but no answers. Never will fly SAS again"
Ventajas: "Nothing , it was terrible flight ."
Desventajas: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."
Desventajas: "Bought tickets 8 months before flight. Was put on Standby status. Unable to get confirmed seat assignment until about 15 minutes before flight. Wasn't sure we would make flight until new boarding pass was issued by gate agent. And that boarding pass bounced when trying to board plane. New boarding pass had to be issued with another seat assignment. SAS is on my no fly list."
Desventajas: "I and my 2 children, 10 and 8, thought the dinner was really bad. Also, entertainment selection was lacking. Other than that I thought sas did a great job with the flight."
Desventajas: "Didn't like the economy class seats paying for business.A real rip off."
Ventajas: "The crew was nice and helpful. They spoke really good English. The food was good for airplane food and the movie selection was really good."
Desventajas: "The seats were too close together and were uncomfortable."
Ventajas: "A tiempo, avion relativamente nuevo, buen servicio"
Desventajas: "Asientos un poco chicos"
Ventajas: "Loved the tea service and the touch screen tv."
Desventajas: "There was a cranky man flight attendant that took the joy out of the trip. Example: he was asking for our trash and he took my water bottle and smashed it in front of my face not once but twice. All the othe flight attendants were lovely . Also the seats are crammed into the plane. I had the passenger in front of me lean all the way back the entire flight -- just to try and reach something off the floor was impossible because of the tight space."
Ventajas: "I was switched to virgin air as a result."