La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Great seat, cabin crew was fine."
Desventajas: "Too much confusion trying to just find a shower in the lounge"
Ventajas: "Very friendly and accommodating crew."
Desventajas: "Flight delays are always disappointing."
Ventajas: "Professional and friendly crew. Food was excellent"
Desventajas: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew was courteous. Flight in general was uneventful which is a good thing."
Desventajas: "Nothing to criticize. Flight experience was good but not exordinary."
Ventajas: "was not able to board and was checked in 4 hours in advance"
Ventajas: "No... no... no...."
Ventajas: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
Ventajas: "Staff are the best of all airlines I have been in."
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ventajas: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ventajas: "We had a 4,5 hours delayed.. :("
Ventajas: "Courteous cabin crews, must be from Japanese culture."
Desventajas: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Ventajas: "good flight"
Desventajas: "food is ok"
Ventajas: "Excellent service, excellent seats and comfort . Good food"
Ventajas: "Courteous and professional flight attendants"
Desventajas: "Long gap between meals. At least they could have provided juice or snacks in between meals"
Ventajas: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Desventajas: "Nothing, well done."
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Desventajas: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."
Ventajas: "Service and staff was good"
Desventajas: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Ventajas: "Crew was very pleasant"
Desventajas: "Food was fair, not great."
Ventajas: "Customer service was really good"
Desventajas: "The food always makes it hard to eat anything the next day."
Ventajas: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Desventajas: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ventajas: "service is great!"
Desventajas: "nothing"
Ventajas: "The flight attendants were very kind and attentive."
Desventajas: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
Ventajas: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Desventajas: "nothing"
Ventajas: "Everything about the Japan air portion of our trip was excellent."
Desventajas: "No problems whatsoever."
Ventajas: "The whole price was wonderful I like everything about it"
Desventajas: "There is nothing to dislike about the flight"
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Desventajas: "No complaints!"
Ventajas: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Desventajas: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Ventajas: "food was great flight attendants are courteous and reliable"
Ventajas: "Food was pretty good."
Desventajas: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Ventajas: "The crew and service."
Desventajas: "No entertainment. No snack either."
Ventajas: "that it was actually flown by JAL not china southern"
Desventajas: "the confusion of having one company selling another's tickets makes finding the gate difficult."
Ventajas: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Desventajas: "getting off"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Desventajas: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
Ventajas: "Customer service was awesome and the food was good"
Ventajas: "Most courteous check in. Boarding was a breeze. Great in flight service and lunch. I always look forward to a flight on JAL."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Ventajas: "Yes, it was great."
Ventajas: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Desventajas: "Nothing really"
Ventajas: "Onboard service was perfect - prompt, friendly and professional"
Desventajas: "The cabin was always kept a bit warm"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Desventajas: "Other than chairs being more comfortable nothing really"
Ventajas: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Desventajas: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
Ventajas: "The cabin staff were extremely caring."
Ventajas: "Seats were comfortable, crew was good"
Ventajas: "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
Desventajas: "Seats are cramped and small"
Ventajas: "All crew are so kind.Great services."
Ventajas: "Plenty of legroom in economy."
Desventajas: "Vegan food option unimaginative. Tomatoes used in every dish!"
Desventajas: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff and crew were great. Very accommodating."
Desventajas: "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
Ventajas: "I enjoy ANA and choose to fly with them, normally a good flight"
Desventajas: "All our issues were another passenger, not ANA’s fault"
Ventajas: "The 787 was awesome. Very comfortable. Great staff and service."
Ventajas: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Desventajas: "There had to be something better than pretzels."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Desventajas: "The Hollywood entertainment options were limited and not very interesting."
Ventajas: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Desventajas: "Again, would prefer a larger selection and more change with movie choices."
Ventajas: "Attentive and polite staff. Comfortable planes. On time flights."
Desventajas: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Ventajas: "They came around often to see if we needed water or anything. Food was good."
Desventajas: "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
Desventajas: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ventajas: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Ventajas: "ANA crew is very hospitable."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Ventajas: "Great service"
Desventajas: "Interior show signs of aging"
Desventajas: "No opción de español"
Ventajas: "Good"
Desventajas: "No"
Ventajas: "Great customer service and very kind staff!"
Ventajas: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Ventajas: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Desventajas: "Nothing, everything was as expected"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Messed everything up!!!"
Desventajas: "Messed everything up!!!"
Ventajas: "The food. the personable flight attendants. The whole experience is amazing."
Desventajas: "Lack of English movies on the ife. Mediocre headphones in business class."
Ventajas: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Desventajas: "Choices of food."
Ventajas: "Great movies!!"
Desventajas: "Terrible seats- difficult to find s confirtsble position."
Ventajas: "food , service"
Ventajas: "crews have good attitude"
Desventajas: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."
Ventajas: "The crew were very friendly and responsive to all requests."
Ventajas: "The crew is consistently wonderful!"
Ventajas: "Good quick flight"
Desventajas: "N/A"
Ventajas: "crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks"
Desventajas: "Nothing"
Ventajas: "Kind staff, long flight but the attendant were super kind"
Desventajas: "Food in business class and more choice of movies"
Ventajas: "The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good."
Desventajas: "No complaints!"
Ventajas: "Crew good, seat pretty comfortable"
Desventajas: "Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day."
Ventajas: "They took care of you. Meals were good. Excellent airline"
Ventajas: "Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait."
Desventajas: "Food was mediocre. Coffee and tea were like warm or cold."
Ventajas: "Good food"
Desventajas: "Why so cold in the cabin!"
Desventajas: "Boarding and take off was delayed by about one hour, with no proactive communication from crew about the delay. Passengers waiting to board individually questioned why we had not started boarding yet when information screens in the airport displayed otherwise. We did not start boarding for a 12 hour international flight until ten minutes to scheduled take off. The first time we were informed about the delay as a group was after we had entered the aircraft."
Ventajas: "The option to gate check strollers for easy access with a toddler"
Desventajas: "The stroller wasn't delivered to the gate by Air New Zealand"
Desventajas: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "Free drinks and snacks"
Desventajas: "The meal choices were chicken curry or beef on this flight. They ran out of beef quickly. Why would you serve something like curry on an airplane that’s not at all agreeable to at least half the people on the plane and then force the rest of us to eat it when you run out of the other option? My seat recliner was broken so I got to sit straight up for 12 hours."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "I was not given a chance to make a seat assignment on the Alaska legs between Seattle and LA and ended up being stuck in a middle seat going both ways. There,was no option during booking to make a,seat selection. This was also true for the LA to Auckland outbound leg. This is an area needing improvenent."
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Skycouch a MUST for long haul flights."
Ventajas: "Excelente todo!"
Ventajas: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Desventajas: "The lumbar support in the seats is quite inadequate."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "friendly staff, ease of boarding"
Ventajas: "Very friendly and helpful Flight attendants. Food was good."
Ventajas: "The food was very good, the movie selection was great, and the staff were friendly and caring."
Ventajas: "Two toilets in Premium Economy, comfortable seat with blanket, headphones, and large pillow"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Desventajas: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Ventajas: "All the attendants were wonderful."
Desventajas: "The hand cream and lip balm were excessively scented. I could tell when anyone in the cabin used it. The food was a little too fussy for my taste with trying to put 12 ingredients in one chicken dish."
Ventajas: "The crew was very nice, and I loved the entertainment options."
Ventajas: "Cool temps in plane"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "smooth flight, good treats, great legroom and fun crew!"
Desventajas: "nothing"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Wasn't too cold. Entertainment was good, needed more newer show/ movie options,"
Desventajas: "The touch screen wasn't working and was very slow, seats weren't comfy, felt like we were all squished together."
Ventajas: "Crew"
Desventajas: "Unclear check in counter"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "We upgraded to premium economy, and Tony was very attentive and took great care of us!"
Ventajas: "Excellent service, prompt attention, really great flight experience"
Desventajas: "Got delayed in Queenstown and left the next day, First to Wellington, Auckland, Los Angeles and finally OKC"
Ventajas: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"
Ventajas: "Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages"
Ventajas: "Plenty of movies. Tight legroom and harder to get into seats with pillows, headsets and blankets on seats and the plastic bags make them slip everywhere.. Maybe pass them out after everyone had boarded."
Desventajas: "See above. Plus it was a rough turbulent flight."
Desventajas: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."
Ventajas: "Tons of free movies."
Desventajas: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Ventajas: "already commented above, everthing about the same...staff was very nice"
Desventajas: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Desventajas: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Ventajas: "So so"
Desventajas: "More care and warmth"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Very helpful and kind crew. On time boarding and departure."
Desventajas: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Ventajas: "Excellent crew and great food."
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "attentive crew. comfortable seating. good food options"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Crew was terrific. Great service. New aircraft are comfortable too."
Desventajas: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Ventajas: "Amazing staff, clean plane, good food, comfortable seats in business"
Desventajas: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Ventajas: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Desventajas: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The Crew were excellent, friendly, professional and attentative."
Desventajas: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Nice menue, friendly staff, very comfortable seats"
Desventajas: "On time. Reasonably good. Satisfied with everything."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Friendly staff"
Desventajas: "The food was very poor"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Lots of entertainment"
Desventajas: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Ventajas: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Desventajas: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Ventajas: "It has good sized toilets"
Desventajas: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Desventajas: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Ventajas: "Excellent service and in time flights."
Desventajas: "Nothing."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Desventajas: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Ventajas: "Hawaiian airlines always has friendly crew members and the flying experience is always positive."
Desventajas: "It is a short flight so it is basic but they do offer water, coffee, and juice which is nice."
Ventajas: "Attentive cheerful staff."
Ventajas: "Absolutely"
Desventajas: "Too many announcements"
Ventajas: "Great service."
Desventajas: "Nothing"
Ventajas: "Crew were great. Flight was smooth. Great week."
Desventajas: "Vegetarian option."
Ventajas: "Selected seat with extra leg room. Quite comfortable."
Desventajas: "More check-in windows to accommodate the volume. Only eight windows to checking three different flights. Waiting tims in lins was over 1.5 hours. Incredibly bad service!"
Ventajas: "The staff on the flight was great."
Desventajas: "Screaming babies everywhere."
Ventajas: "All the comfort"
Ventajas: "Crew was nice and served drinks several time instead of just once."
Desventajas: "The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate."
Ventajas: "Rum punch with Hawaiian chips"
Desventajas: "Turkey sandwich"
Ventajas: "The service was awesome the people providing set service always smiling, willing to help and just awesome. Good info from the crew what might be up a head. 100% pro flight"
Desventajas: "Didn’t get the seat I booked"
Ventajas: "Being such a long flight I would think complementary entertainment would have given you 5 star service"
Ventajas: "Friendly nicer than usual attendants."
Desventajas: "Seats seem tighter than boeing. Horrible turkey pastrami sandwich."
Ventajas: "Friendly relaxed check-in attendant and steward."
Ventajas: "The stewardesses were all extra attentive even with all of the young children on board."
Desventajas: "Nothing"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Really appreciated the check in agent at Hilo airport"
Desventajas: "Not much value for first class"
Ventajas: "Food, service, and on time."
Desventajas: "The temperature is too cold inside the carbine"
Ventajas: "The over all experience was nice and the Hawaiian airlines personal was spot on for friendliness and help with my mom and her special needs and wheel chair assistance, it has made her first trip to Hawaii."
Ventajas: "Crew was efficient and generally friendly. Drink and food service was pretty decent."
Desventajas: "No in flight movies, no wifi. They try and charge you seventeen dollars for an in flight tablet for entertainment. Pretty cheap to ask for that after we pay 500 dollars to fly to Hawaii! At least put a movie on... An no wifi??!! not really acceptable in this day and age."
Ventajas: "Friendly and helpful flight attendants"
Desventajas: "Turbulence - never got second beverage service — looked forward to the mai tai.. bummer"
Ventajas: "As I indicated it was OK!"
Ventajas: "Clean staff interior"
Desventajas: "Paying for entertainment"
Desventajas: "The captain announced our arrival time saying it was Pacific Standard Time ! (It's still Pacific daylight Time). Didn't exactly inspire confidence."
Ventajas: "Great staff, comfy seats. Took red eye and was given blanket and pillow complimentary! So nice!"
Desventajas: "Didn't get breakfast :/"
Ventajas: "We loved the extra legroom, on board entertainment, hot food, complimentary wine with meal, friendliness of flight crew and the peaceful and soothing Hawaiin music while boarding. The flight itself was smooth with an on time departure and arrival"
Desventajas: "I would not change a thing. I wish other American carriers were more like Hawaiin airlines! Such a pleasant experience!"
Desventajas: "Why is there no complimentary food service on a 10 hour flight?! If I was flying internationally there would be two complimentary meals served."
Ventajas: "The airline was roomy and comfortable."
Desventajas: "So hot....no ac!!!"
Ventajas: "They fed us which was great!"
Desventajas: "We were very disappointed that there wasn't a complimentary in-flight movie during our 6-hour flight."
Desventajas: "Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat."
Ventajas: "Same excellent service as previous flight."
Ventajas: "Consistently on time service and friendly flight crew. Baggage was ready for pickup by the time we cleared immigration."
Ventajas: "Great service and smooth flight."
Ventajas: "We got there."
Desventajas: "The times during the flight that I wasn't sleeping."
Ventajas: "Everything else was great"
Ventajas: "Flight attendants were kind and humble. Good food."
Ventajas: "Hawaiian theme, especially the safety video. Extra Comfort seats."
Desventajas: "On the flight from Sydney to Honolulu the pitch and width of the Extra Comfort seats was not any bigger than the coach seats. On the shorter ( :-( ) flight from Honolulu to LAX it was."
Ventajas: "Not thing I like in Hawaiian airline, even the Honolulu airport."
Desventajas: "Airline crew not friendly, very disorganized, no seat assign, need to assign seat before boarding at the gate, make me so nervous, especially in Sydney Airport."
Ventajas: "Crew was attentive. Plane was relatively comfortable...it was coach. Even got a meal."
Ventajas: "I like the free meals, beverages and movies. Makes the flight much easier."
Ventajas: "Everything went smoothly, I had a whole row to myself. Food was good and service was superb"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Legroom I upgraded for"
Desventajas: "Seats are very narrow and most uncomfortable"
Desventajas: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Ventajas: "Everything"
Desventajas: "Nothing"