Ventajas: "The crew was excellent."
Desventajas: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Desventajas: "On time would be better."
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "All Crew members was friendly seats i found comfortable."
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Seat space could be wider for working"
Ventajas: "Got bumped to Business Class"
Desventajas: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Ventajas: "Very comfortable. best airline I flew on overall and was first time ."
Desventajas: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Ventajas: "check in went smoothly. helper was friendly and helpful."
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "Easy red eye flight, just slept the whole way"
Desventajas: "Singapore airline is always awesome. Crew professional and very caring"
Ventajas: "The attentiveness of the flight attendants and the new plane."
Ventajas: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Desventajas: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Staff was polite and accommodating"
Ventajas: "Love the promptness of services, always with a smile!"
Ventajas: "Great entertainment system for a short haul fl flight"
Desventajas: "Terrible food"
Ventajas: "Boarding, friendly crew"
Desventajas: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Ventajas: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Desventajas: "Too cold"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "Non stop to HK"
Desventajas: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "The service, seats, food, drinks and bed!"
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ventajas: "Food, movies, support, were all wonderful."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Upgraded to biz class, which was fantastic"
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Desventajas: "None"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "None"
Desventajas: "All"
Ventajas: "The flight experience was pretty great overall.."
Desventajas: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ventajas: "The movies"
Desventajas: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Ventajas: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ventajas: "Great Atmosphere, people and delicious food. It's a pleasant flight"
Desventajas: "The only thing, couple of the flight attendants seems bossy and order us to move and put down our hand bag. I won't be comfortable to let my handbag with some cash and passport on it to leave it under the chair."
Ventajas: "Not a lot"
Desventajas: "Most things but food was awful"
Ventajas: "The crew, food and boarding process was good."
Desventajas: "I paid $21k for 3 return flights from Melbourne to Mumbai. I usually fly Malaysia Airlines and it costs us about $13k. I paid more this time for Singapore Air because I thought it might be more comfortable and I really thought they'd have flat beds to sleep. But they had the same angular seats like Malaysian Airlines. There was no point in paying the extra money."
Ventajas: "Comfortable seats."
Ventajas: "Everything was good except....."
Desventajas: "The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience."
Ventajas: "Bulk head seats were great."
Desventajas: "It would have been nice if it had not been almost 2 hours late!"
Desventajas: "Terrible customer service."
Ventajas: "Yes"
Desventajas: "Nothing"
Ventajas: "flight crew are good, other general categories are average."
Desventajas: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."
Ventajas: "Pinot noir"
Desventajas: "No temp control, a little stuffy"
Ventajas: "I would encourage no one ever book with New Zealand Air again."
Desventajas: "The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left."
Ventajas: "Movie selection is good and food is pretty good."
Desventajas: "Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Solid friendly n professional flight crew."
Desventajas: "When checking in we asked about an exit row seat. The NZ official claimed the flight was full n nothing available. Once on the 2/3 full plane, 9 of the 12 exit row seats were empty. Bottom line was she was lazy and unprofessional in simply Lieing."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "service, food, good pilot"
Desventajas: "nothing everything just perfect"
Ventajas: "The flight was pretty much a plain regional hopper. I got upgraded to first but honestly it didn't feel like a significantly different experience besides legroom"
Desventajas: "Flights was 2.5 hours late due to weather which was the biggest downer."
Desventajas: "I was not given a chance to make a seat assignment on the Alaska legs between Seattle and LA and ended up being stuck in a middle seat going both ways. There,was no option during booking to make a,seat selection. This was also true for the LA to Auckland outbound leg. This is an area needing improvenent."
Ventajas: "Great crew.and service."
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Excelente todo!"
Ventajas: "Very friendly and helpful flight attendants"
Ventajas: "Special thanks to the crew member who let me try all the wines before I picked so I could get something I like. Over all, very friendly and nice"
Desventajas: "I'd like more movie options. I had a very long round trip flight"
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "The flight attendants were great and the flight was on time"
Desventajas: "The seats were uncomfortable. I had a metal piece sticking on my hip from the seat or seatbelt, not sure."
Ventajas: "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
Desventajas: "I can't complain about anything with Air New Zealand....I loved each flight with them."
Ventajas: "Very friendly and helpful Flight attendants. Food was good."
Ventajas: "There was a blanket, pillow, and headphones on my seat when I arrived."
Desventajas: "We were not able to select our seats and didn’t realize we had received the seat and bag fare. We only received a cup of water and were seated in the next to last row, often overlooked and not acknowledged."
Ventajas: "Nothing!"
Desventajas: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Ventajas: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Desventajas: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Ventajas: "Everything! It's Air NZ!"
Desventajas: "Nothing!"
Ventajas: "Great staff and crew. Some of the best!"
Desventajas: "No Wi-fi? WTF? It's 2017, almost 2018! How is it that an international airline does not have Wi-fi? Extremely disappointed, as I didn't find out until I boarded the flight. Get Wi-fi ASAP."
Ventajas: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Desventajas: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."
Ventajas: "Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience"
Ventajas: "smooth flight, good treats, great legroom and fun crew!"
Desventajas: "nothing"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Crew"
Desventajas: "Unclear check in counter"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "entertainment, cleanliness, comfort"
Desventajas: "seats go far back in front of your face"
Ventajas: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Everything. Loads of leg room."
Desventajas: "Nothing"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "I enjoyed the entertainment and two of the fight attendants were nice."
Desventajas: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Ventajas: ".."
Desventajas: "."
Ventajas: "Tons of free movies."
Desventajas: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Ventajas: "Free wine"
Desventajas: "For how much a ticket cost, they really take advantage of you. 7.5 kilo max carry on... what a joke. My bag ways that without anything packed. It's time for some competition to right their ship."
Ventajas: "Spring for the extra money and go for the Premium Economy seats! Great food, free wine."
Ventajas: "services was good"
Desventajas: "I Hate Hate Hate the setup of the business class cabin - you face each other, no privacy, you look at other people feet all flight, cant look out the window, horrible!!"
Ventajas: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Ventajas: "Crew was very nice"
Desventajas: "Seat back did not recline, free still water not available on touch screen ordering"
Ventajas: "For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Desventajas: "None all good"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "I like the service in the flight"
Desventajas: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Yes"
Desventajas: "Very happy on Doha to ORD"
Ventajas: "Crew is good. Flight got delayed"
Desventajas: "Food is good."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "wanted an isle seat because of back issues and was arranged without any hassle."
Desventajas: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Ventajas: "Attentive crew, good menu"
Desventajas: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Desventajas: "Unable to reserve any seats so ended up with the family split all over the plane"
Ventajas: "Excellent entertainment very friendly crew"
Desventajas: "Food is becoming predictable Qatar Airways"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Desventajas: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
Ventajas: "Food was excellent. Service was excellent."
Desventajas: "Entertainment was limited."
Ventajas: "Nothing about American Airlines Never ever to travel with it again"
Desventajas: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Desventajas: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Ventajas: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Ventajas: "The crew was friendly and very attentive."
Desventajas: "The plan was very hot and made the experience less than desirable."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "The in flight entertainment was good"
Desventajas: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Desventajas: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Ventajas: "Polite staff keen to help"
Desventajas: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Desventajas: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Ventajas: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Ventajas: "Nothing really"
Desventajas: "Food was really bad might as well have junk food."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Desventajas: "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."
Ventajas: "I like the free check-bags"
Desventajas: "I like that if I can select the seats for free after booking ."
Ventajas: "seat comfort"
Desventajas: "breakfast, coffee"
Desventajas: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."
Ventajas: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Ventajas: "Crew were wonderful"
Desventajas: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Desventajas: "unable to get assigned seat ahead of time. the only seat available was in the middle, getting uncomfortable to getting in and out. Economy on upper deck has only one bathroom that I leave the imagination up to you."
Ventajas: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Ventajas: "Food was good."
Desventajas: "Made me run from connecting flight in Sydney."
Ventajas: "Everything was great"
Desventajas: "Slightly more legroom"
Ventajas: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Desventajas: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"
Desventajas: "I wasn’t given the seats I had chosen when purchasing the ($3,000) tickets. The seats in the “Dreamliner” were cramped and hard—uncomfortable."
Ventajas: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."
Ventajas: "Food was good. Crew was very accommodating."
Desventajas: "Very cramped seating. Trouble with iPad service."
Ventajas: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Desventajas: "...the person coughing behind me..."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "It was a good flight overall."
Desventajas: "Baggage arrived late."
Ventajas: "Everything"
Desventajas: "Nothing not to like"
Ventajas: "The plane was small, but it was my first time, so it was cool. The flight was quick and easy, and they covered my luggage even though it was too big for the plane overhead lockers."
Ventajas: "Seat was more comfortable than I had expected."
Desventajas: "We did not make this flight"
Ventajas: "I like the A380 plane, the respect that the crew provide, the quality of the food, and the variety of entertainment"
Desventajas: "I would loike more music concerts on the entertainment system"
Ventajas: "On time departing and arriving.Flight attendants pleasant."
Desventajas: "Nothing...was a great flight"
Ventajas: "No issues, quick and friendly."
Desventajas: "N/A"
Desventajas: "Stop sending me these emails. I didn't even take this flight."
Ventajas: "Good Food and ok services"
Desventajas: "2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats."
Desventajas: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Crew were wonderful 5 stars."
Desventajas: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Ventajas: "Crew was friendly and lots of entertainment choices on the flight"
Desventajas: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"
Ventajas: "The new clear aircraft"
Desventajas: "The fruit was not ripe and not edible."
Desventajas: "2 hours late leaving"
Ventajas: "Loved the leg room, kind attendants, great meals."
Desventajas: "The technology malfunctioned the entire flight. It was less than ideal."
Ventajas: "The on board staff were fantastic, very personable, helpful and friendly."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Service is great and crew members are very friendly."
Desventajas: "Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment."
Ventajas: "It was a safe flight."
Desventajas: "I have flown Qantas several times across the Pacific and have had much better experiences on the longer flights. Everything was delayed, the plane was small, and the food was pretty bad, even by airplane food standards. I just expected more given what I have come to expect from Qantas."
Ventajas: "We didn't experience any problems, all went well."
Desventajas: "I can't think of anything I didn't like,"
Ventajas: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Desventajas: "No complaints."
Ventajas: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Desventajas: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Ventajas: "Nice flight. I like how much water they offered and the food was the best I have ever had on a flight."
Ventajas: "Good crew, spacious seats for economy. Good food."
Desventajas: "I wish they let us pick our seats, but they were assigned."
Ventajas: "Food was more than I expected!!"
Desventajas: "The length of the flight but that's not anyone's fault!!!"
Botanas sin gluten disponible
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Muy confortable el asiento"
Desventajas: "Todo está perfecto, creo que deberían seguir dando el sándwich que daban en vez d los snack"
Ventajas: "Los asientos no son cómodos"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Para mi todo bien"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Desventajas: "NA"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Desventajas: "Muy estrecho"
Ventajas: "Pantalla con música y películas"
Desventajas: "Espacio entre asiento y asiento de adelante demasiado chico"
Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."
Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"
Desventajas: "Sin comidas en vuelo de más de 5 horas"
Desventajas: "Pantalla no servía en un vuelo"
Ventajas: "Vuelos a tiempo Personal amable"
Desventajas: "Maletas no incluidas en precios"