Ventajas: "This flight was so late that I couldn’t take it and had to drive from Chadron, to Denver Colorado in order not to miss my international flight from Denver to Montreal."
Ventajas: "Don't have expired foodstuffs"
Desventajas: "See above Bruh lmao"
Desventajas: "We were told the water and peanuts were in these drawers, help yourself. It made sense for the type of flight it was. Never been on a flight like that before."
Ventajas: "Crew was quite professional. Very comfortable cabin. Ample refreshments. Landing was likely the smoothest of my years of travel. Don't let the size of this airline fool you. It is excellent and they serve these regional markets with excellence."
Ventajas: "It was like flying on a private/ corporate plane . Will def go again"
Ventajas: "That a seat was available at last minutes."
Ventajas: "I really like the ticket price. It makes flying affordable."
Ventajas: "Best discovery on the west coast! Great personnel, spacious for a small plane, great views. So happy to have tried Boutique!"
Desventajas: "If flying to LAX be prepared to have plenty of time to make connection. I had to get my carry on bag through baggage claim which added unexpected wait."
Ventajas: "I loved the convenience of this flight from Merced to LAX. A low fare, a small plane, a huge time saver. I will fly with you again! This flight made a cheaper; direct flight to europe possible. Thank you! Great (young) staff!"
Ventajas: "Quick cheap flight"
Ventajas: "I liked the friendliness of the crew. They were very helpful. Overall it was enjoyable."
Desventajas: "We did hit some turbulence taking off from Massena. Definitely a bit bumpy than a larger aircraft."
Ventajas: "Easy on easy off, why drive"
Ventajas: "The crew were polite, given to profeprofessionalism and very confident in their abilities to make it a safe flight. Thankyou."
Desventajas: "It was over too soon. I would've to be able to do it again on a regular basis."
Desventajas: "It's one of the smallest airports I've been to, but has the worst TSA agents. They're bored. I have to take my top off to go through the metal detector. Took 45 minutes of harrasment to get 8 people through.... eight."
Ventajas: "Flight cancelled in Muscle Shoals layover"
Desventajas: "No one has told me anything, they have to wait on an email is the only reply I've gotten"
Ventajas: "everything is great"
Ventajas: "Customer service landing and take off. Everything really smooth. Cheap and best. Felt like my private plane"
Ventajas: "The convenience and price. Its so affordable now!! The staff is so nice and helpful!"
Ventajas: "Friendly staff and ease of booking"
Desventajas: "It didn't even show up in fact it was cancel and I was never notified and left 5hrs earlier so I was stuck in Denver international airport for the night and had to book a 400$ flight for the next morning. It's really shocking that I was not notified and I want to be reimbursed for the hotel and flight the next day"
Ventajas: "The staff was very friendly and professional from the checking point to the final destination . It is a private jet experience for a bargain. It is a great experience."
Ventajas: "Loved seats that really recline and table to work on"
Desventajas: "Had to wait in Greenville for extra 30 mins because needed police officer. Lol there were more Tsa and security than passengers out of Greenville. Pleasant"
Ventajas: "Awesome pilots great service, super nice people!"
Desventajas: "Not knowing anything about the 3 hr delay."
Ventajas: "The price for this flight considering the convenience of everything compared to a typical commercial flight was amazing. I am very impressed with the service, and will absolutely try to find future flights on Boutique Air!"
Ventajas: "Staff at Denver AP very helpful + frienly"
Ventajas: "Everything was excellent!"
Ventajas: "Takes no time at all to load 5 people on a plane! Great flight and you can see the things below you...Awesome."
Ventajas: "This was unique experience on an eight seated plane. Loved the service and absolutely will do it again!!"
Ventajas: "The thought of a private plane"
Desventajas: "How dirty, uncomfortable and cold the plane itself was. The flippant attitude towards safety information was also surprising"
Ventajas: "Staff was very nice and willing to help. My luggage got stuck in TSA check and they had it on the next flight to my destination. Plane was very nice and the pilots were fantastic at not only flying but also in giving flight information"
Desventajas: "When my luggage arrived the next day to my destination, they called and told me I could come pick it up. however I live a few hours from the airport and asked if they could have it delivered to me asap. Yes, that was approved. The lady in charge of my bag went off work for 3 days and delayed my delivery. she should have asked someone else on staff to do instead of tell me my luggage was on the way."
Ventajas: "The hospitality of crew"
Desventajas: "The noise of the plane"
Ventajas: "Liked the hospitality of the crew"
Desventajas: "The noise of the plane"
Ventajas: "All the staff are very helpful and friendly."
Ventajas: "A different flying experience"
Desventajas: "There were 5 passengers on the flight, 2 checked in a bag for a total of 2 bags. My bag was lost. In reality on flight 438 Boutique Air lost/misplaced 50% of the passengers luggage. The staff is trying to get my bag on the next Boutique Air flight which does not arrive in Nashville until Sunday. I may be moved from Nashville on Sunday. The baggage needs to be on the next flight heading to Nashville regardless of the company."
Desventajas: "I'll admit, I was arrived some what close to the cut-off time but still had around 50 minutes to spare before boarding my flight. Staff was unable to provide me a printed version of my boarding pass. In result, I was not able to make my flight. Boutique air refuses to address the matter."
Ventajas: "The pilot and copilot were very friendly and sweet"
Desventajas: "People were puking everywhere the flight was like a roller coaster"
Ventajas: "good staff from gate to gate makes up for any airport problems from being "off brand" e.g., gates not as clearly indicated, not on ARR/DEP boards. Nice seats, I could see headroom problems for those in the 6'3"+ range."
Ventajas: "Expectations were exceeded and beyond. Very professional and everyone made me feel important. Impressed from booking to landing."
Desventajas: "I do not have a complaint."
Desventajas: "We finally got to DIA, there was no shuttle ready to get us off the plane. We were not allowed to go into the main terminal because we didn't go through security. I hope that this is a successful business as it was very pleasant, but a lot of things need to be worked out to become more popular."
Ventajas: "The flight was short and sweet.chexking in was simple...we just showed our I.d. The crew was friendly and the plane was nice."
Desventajas: "Nothing really."
Desventajas: "Unfortunately, the flight did not operate and I ended up driving 700 miles with a fellow stranded passenger. Too bad, because I was really looking forward to flying on a smaller plane for a change. Maybe next time..."
Ventajas: "Ease and friendliness of staff"
Desventajas: "Not TSA pre check yet"
Ventajas: "The ease of checking in, boarding and deboarding. The quickness of the flight The friendliness of the staff and crew"
Desventajas: "The overhead air vent was FREEZING and stayed on until we were in flight. We were not allowed to retrieve our checked luggage directly from the plane, we had to walk (long walk) to the baggage claim and retrieve it there. It would have made the shortness of the flight even better as we would have been able to just walk from our Boutique flight to our connecting flight's check-in window."
Ventajas: "I loved the intimate feel of flying this airline. Meeting the captain on the Tarmac and getting personalized care like coffee, water, and descriptions of what we are flying over and around was awesome. With such a chill environment and the ability to shoot great photos out of the plane window I really felt like I was flying in my own private jet."
Desventajas: "Nothing. Nothing at all. We even landed early."
Ventajas: "They escorted us through TSA- super convenient"
Desventajas: "No toilet paper on plane."
Ventajas: "So everyone was so nice I felt like a celebrity"
Desventajas: "Trip departure point was changed at the last minute, but other than that it was a very enjoyable trip."
Ventajas: "Leg room Atmosphere"