Ventajas: "Crew was grest and helpful"
Desventajas: "Seats on 777 are not padded very well for a 14 hour flight"
Desventajas: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Desventajas: "No movies"
Ventajas: "Great crew and very good legroom."
Ventajas: "The crew was excellent!"
Ventajas: "Crew was attentive."
Desventajas: "Was seated near some noisy distractions i.e. crying baby."
Ventajas: "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
Desventajas: "Comfort of seats"
Ventajas: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Desventajas: "I don’t know yet."
Ventajas: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Ventajas: "Everything. Seat...crew...food...all of it."
Desventajas: "Can't think of anything. All was great."
Desventajas: "Movie selection was a tad bit small"
Desventajas: "Need to improve the food qyality"
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff"
Ventajas: "Economy seating leg room is better than US domestic airlines."
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Ventajas: "Lots of leg room, great meal, and excellent flight attendant service."
Desventajas: "Nothing to dislike."
Ventajas: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Ventajas: "Great customer service. Smooth flight. Friendly and helpful stewardesses despite the language barrier ( I don't speak Korean)."
Desventajas: "Really no complaints. It was just a super long flight and it was too uncomfortable to sleep."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "Seats reasonably comfortable, service decent"
Desventajas: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Ventajas: "The blankets are nice and soft. Crew is really friendly and accommodating."
Desventajas: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Desventajas: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ventajas: "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
Desventajas: "There wasn’t anything I didn’t like."
Ventajas: "Service, friendliness"
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Ventajas: "Flight attendants"
Desventajas: "Clean, great service, good food."
Ventajas: "Flight crews are friendly."
Desventajas: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Desventajas: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Ventajas: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Desventajas: "More movies to choose from"
Ventajas: "What I always like about Korean Air is the service of the staff from the check in desk to the cabin crew. Even when you fly economy the cabin crew is very attentive."
Ventajas: "I liked that i had two seats to myself"
Desventajas: "No VR goggles"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I've flown all over the world and it literally was the best flight I've ever had."
Ventajas: "Everything was good and the price was proper."
Desventajas: "I think, any flight should have some more movies, music, and other entertainment."
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Desventajas: "Food was not that good. poor film selections."
Ventajas: "comfortable seats...above average food choices"
Desventajas: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Ventajas: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Desventajas: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Ventajas: "Smooth travel"
Ventajas: "Good food, friendly staff, great service"
Desventajas: "The seats could be bigger"
Ventajas: "Professional staff great movie selection"
Ventajas: "Flight to Seattle was great. Food and staff and flight were nice."
Desventajas: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
I can’t go to the Thailand Because I put the wrong Thailand pass date. So I can’t go…
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Desventajas: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Desventajas: "Connection time at Narita is too long"
Ventajas: "Very friendly and accommodating crew."
Ventajas: "The crew was attentive and service was excellent."
Desventajas: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Desventajas: "Trip to Manila from Tokyo was delayed for 3hrs plus"
Ventajas: "The crews were very kind and helpful."
Ventajas: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Desventajas: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Ventajas: "The food and legroom"
Desventajas: "More movies :)"
Ventajas: "Food was good. Good leg room. Smooth flight."
Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "crew was professional, attentive and polite"
Ventajas: "Crew very helpful. Seat roomy."
Ventajas: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Desventajas: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Desventajas: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ventajas: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Desventajas: "Nothing. All was great"
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "They were good at helping with problems being it was my first time on a plane."
Desventajas: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Ventajas: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Desventajas: "Small airplane"
Ventajas: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ventajas: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Desventajas: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "My flight was on time everything went perfectly and there was nothing I could've done better everything is great."
Desventajas: "i'm kind of tall so I would've liked to of gotten to see with more space especially since there are more seats on the plane available. But other than that my flight was good and I was happy that everything went according to plan."
Ventajas: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Desventajas: "Headset was too big for me and kept skipping back."
Ventajas: "If I needed anything, they were on top of it. The food was very good for airplane food."
Desventajas: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "fine food, the pilot handled a typhoon like a pro"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Ventajas: "Service was excellent - Flight attendants were friendly and professional."
Ventajas: "This was the first leg of 3 flights back to the US and it was great!"
Desventajas: "There was nothing bad about this flight."
Ventajas: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
Ventajas: "excellent seat space and excellent in-flight service."
Ventajas: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Desventajas: "I don't have anything to complain about."
Ventajas: "the flight attendants were fantastic"
Ventajas: "The crew was very well mannered."
Desventajas: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."
Ventajas: "Very comfortable with delicious meal!!"
Ventajas: "Attentive crew !"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Speeding of departure after boarding"
Desventajas: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Ventajas: "Entire crew members, food, drink, hospitality & aircraft."
Desventajas: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Desventajas: "Cabin to hot"
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ventajas: "One of the best service! Thank you!"
Ventajas: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Everything on time"
Desventajas: "no outlet to charge phone"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "All the flight attendants were doing excellent customer service and there was good food."
Desventajas: "There was nothing that I didn't like."
Desventajas: "Same as above"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "Nice 777 plane, good snack"
Ventajas: "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
Desventajas: "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Desventajas: "No opción de español"
Ventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Desventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Desventajas: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Ventajas: "The leg space and the comfortable chair"
Desventajas: "The crew they hardly speak English but its ok"
Ventajas: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Ventajas: "Everything is perfect!"
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Desventajas: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Desventajas: "Very nice services"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Desventajas: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
Ventajas: "Service was friendly and enjoyed the USB charger."
Desventajas: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
Desventajas: "Limited movie and news programs"
Ventajas: "Very comfortable, and the crew was excellent."
Desventajas: "The international breakfast (Spanish Omelet) was mediocre. Poor movie selection – United has a much better and larger selection of movies."
Desventajas: "VGML food was not good. Needs significant changes"
Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ventajas: "The staff was polite and professional. We have no complaints at all."
Desventajas: "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
Ventajas: "I could not rate food and entertainment higher as food was not served and there was no entertainment."
Ventajas: "We were the first to be there in line in wheelchair yet we were the last to be assisted."
Ventajas: "Although there was a little delay on boarding, everything went well and will fly with ANA again."
Ventajas: "On time, great crew and service."
Ventajas: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Desventajas: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."
Ventajas: "The food was amazing - they had no right to make food that good. I really was blown away."
Desventajas: "The seat was small & painful. There were metal boxes on the floor where my feet should have gone, so I had to contort my body to fit, even though I was in economy plus."
Ventajas: "Food very good.. I like it. I will go again. I want to come back"
Ventajas: "Price is good"
Desventajas: "The food can be more improve"
Ventajas: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Desventajas: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Ventajas: "Great seating"
Desventajas: "Free internet in long flights"
Desventajas: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Desventajas: "Raise the cabin temperature"
Ventajas: "All Crew members was friendly seats i found comfortable."
Desventajas: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Desventajas: "Flight way too cold"
Desventajas: "Transit time is good for way too tight"
Desventajas: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ventajas: "The attentiveness of the flight attendants and the new plane."
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Most everything"
Desventajas: "Crying babies made it tough to sleep the whole flight"
Ventajas: "I was inpressed"
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Desventajas: "one of the oldest planes i ever used"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "everything is perfect"
Desventajas: "the food on Silk Air can be better"
Ventajas: "Everything great personnel"
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ventajas: "The hot towels twice during the flight was great"
Desventajas: "Really just the food"
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "Red wine was good"
Desventajas: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Attendants are always nice, flight is always smooth."
Ventajas: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Desventajas: "Wifi cost 12 bucks and hour."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Attention to customer service and needs"
Desventajas: "Couldn't use my own headphones to watch movies"
Ventajas: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Ventajas: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Seating space was very good. Meals terrific"
Ventajas: "Attentive Staff - Fabulous"
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "It is really nice to have a direct flight option to Singapore"
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
The flight was good, however the food is horrible AVML.
Comfortable flight and before time arrival was excellent overall
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Same as before"
Desventajas: "Same as before"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Great crew, great customer service by phone, great food and entertainment."
Desventajas: "Boarding and deplaning took ages, but don't they always?"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Good flight"
Desventajas: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Excellent service. Excellent quality of food."
Desventajas: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Ventajas: "Lots of entertainment"
Desventajas: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Dedicated to customer service"
Ventajas: "Gate crew was great"
Desventajas: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Ventajas: "Boarding from Doha and service in doha."
Desventajas: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Very nice. Everything was great."
Ventajas: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Desventajas: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Ventajas: "Landing and botding is safe"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Comfort and Cleaniness."
Desventajas: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Desventajas: "Poor choice of inflight movies"
Ventajas: "Crews behavior was amazing"
Desventajas: "Menu/food Less choice"
Ventajas: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."
Ventajas: "The entertainment options."
Desventajas: "I didn't have any complaints. I thought everything went very well."
Ventajas: "Excellent service and in time flights."
Ventajas: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Desventajas: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"