Desventajas: "Plane was Not full, enough social distancing."
Desventajas: "couldnt change it"
Desventajas: "Boarding process"
Ventajas: "Awesome experience"
Ventajas: "Yes very much"
Ventajas: "Boarding was very quick and organized. Crew was very helpful."
Desventajas: "787 would be nice...."
Ventajas: "crew were great"
Desventajas: "From worst to worst."
Ventajas: "no comment"
Desventajas: "check in was confusing, …."
Ventajas: "Everything is superb!"
Ventajas: "The flight was excellent except for the food. They could have fone better."
Ventajas: "crew were amazing"
Ventajas: "the crew were amazing, flight was smooth & fast"
Desventajas: "Need more leg room"
Ventajas: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Ventajas: "Overall great"
Desventajas: "Was not able to online check in"
Ventajas: "Crew was great and so was entertainment"
Desventajas: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"
Desventajas: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."
Ventajas: "Their flight attendants are cordial and well trained."
Desventajas: "Flight was delayed as usual and their boarding system is terrible."
Ventajas: "Std 14ish hr flight. Watched movies and slept."
Desventajas: "Flight's too long, can they fly faster?...HA!"
Ventajas: "Smooth fly. Sleep a little bit better not to shaky.some friendly passengers."
Desventajas: "Food is ok not much but ok."
Ventajas: "Everything, except I hope there was more legroom and wifi."
Desventajas: "Cramp space, no wifi"
Ventajas: "The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space."
Desventajas: "The food was ok but could do better."
Desventajas: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."
Ventajas: "good crew and entertainment"
Desventajas: "stinky food, fat girl beside me taking up all the room"
Ventajas: "The staff was friendly."
Desventajas: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."
Ventajas: "the crew very accomodating.helpful,"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Direct flight to Los Angeles is convenient. Overall the flight crew was hospitable. The food was enjoyable and they keep restrooms clean"
Desventajas: "Terminal 2 at the Manila International Airport is aweful. The redundancy of screening at the gate is laughable. The terminal is too warm and there are not nearly enough seating for everyone at every gate I viewed. This experience alone may influence future use of Philippine Airlines. The flight attendant who served my section never smiled. I was suprised she is entrusted with serving passengers."
Ventajas: "I liked the service , the friendliest crew, quick ease for boarding"
Desventajas: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Ventajas: "The crew was particularly proficient in their service during flight."
Desventajas: "Very uncomfortable, the seat I was on would not recline made my trip very unpleasant."
Ventajas: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Desventajas: "There was nothing I didn't like."
Desventajas: "Taking 2 shuttle buses, transferring."
Desventajas: "It was the shortest flight time I've ever had from cebu going back to LA"
Ventajas: "Watching movies and food"
Desventajas: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"
Desventajas: "Excellent staff. Very service oriented. I would fly them again. Good as well."
Ventajas: "Direct flight"
Desventajas: "The crew is not very attentive. Everything felt dirty. No tissues in bathroom"
Desventajas: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."
Ventajas: "Seat is good and nes"
Desventajas: "For the ticket price- I think that it would be nice to have more comfortable seats as the flight is a long one and it would also be nice if the crew make their rounds to check on the passengers and ask if they are comfortable"
Ventajas: "Crew was courteous, attentive, and friendly Inflight entertainment was up to date with recent movies, tv shows, Food could be better"
Ventajas: "Boarding and staff were fine. Was able to sleep."
Desventajas: "It was 2 hours late, postponed. Very old airplane. Food terrible."
Desventajas: "Boeing flight was changed to Airbus without notification"
Ventajas: "The aircraft was new and clean. This is the only direct flight to Manila. The seats have very good leg room and good recline angle."
Desventajas: "They are always late. This is very fustrating. Many people missed connecting flights. The drink service is poor and infrequent."
Ventajas: "The smooth take off and landing made me felt safe to fly."
Desventajas: "The crew seemed to be more interested in chatting w/ each other than serving. I had to go to the service area at least 5x to ask for water. We were in a "holding" area for 3 hrs prior to flight. Was asked to vacate another area in the terminal because we didn't want to b in this cramped holding area."
Ventajas: "it was nice flying with philippine airlines , just the laid over was very long , 8 hrs.."
Ventajas: "The food is ok and thy serve you plenty of it."
Desventajas: "Worn out seats, dated aircraft, our 12hr return flight had no in-seat entertainment, they are playing an obnoxious theme song on an infinite loop during boarding and exiting. Unless you need to fly directly to the Philippines, I would avoid this airline for connections to other points in Asia. There are just way better airlines that will get you to Asian cities for a little more money. Pay the extra, as it will be worth it for that long of a flight."