Ventajas: "A plane I could sleep on...very comfortable!"
Ventajas: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Desventajas: "Free wifi onboard!"
Desventajas: "Food and onboard entertainment system."
Ventajas: "Helpful crew, good food, professional"
Desventajas: "FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep."
Desventajas: "Flight was 4 hours late with no explanation"
Ventajas: "The crew was amazing! The seats in a business class were very uncomfortable."
Desventajas: "It’s hard to compare after my recent flight on Emirates which was superb."
Ventajas: "Pillow and blanket provided!"
Desventajas: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."
Desventajas: "Older planes are very outdated."
Ventajas: "great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom."
Desventajas: "movies were dated."
Ventajas: "Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!"
Desventajas: "Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight"
Desventajas: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."
Ventajas: "The crew was nice."
Desventajas: "Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible."
Ventajas: "Food was very tasty. In-flight movies were up to date and very good."
Desventajas: "Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day."
Ventajas: "I liked the music and movies"
Desventajas: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."
Ventajas: "Had an extra seat to strech out."
Ventajas: "This flight was on-board a Fiji Airways plan, not Air NZ. The crew were fantastic, the food was very tasty, all sorts of drinks available, lots of overhead storage, plenty of entertainment options on video screen, restrooms adequate/typical, great pilot, smooth take-off and landing."
Desventajas: "I did not enjoy the tiny, cramped seats - the smallest I've been squeezed into in many years. Hard bottom and narrow; when the girl in front of me put her seat back, her headrest was right in front of my teeth. Also, they use the old school dual-headphones that don't sit flat on your ears and there was no jack available for personal ear buds. Opportunities for improvement!"
Ventajas: "Fiji Airways price"
Desventajas: "I don’t know what the use is of bashing this airlines on their horrible service because they don’t improve. They cancelled my flight and would not put me on a flight to NAD or provide accommodations UNTIL I argued about how the flight change was NOT my fault but theirs and disagreed to pay extra."
Ventajas: "The way we were boarded."
Desventajas: "Seating was uncomfortable and meals were tasteless"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "The cabin crew was very nice and liguids were given frequently."
Desventajas: "The seating needs more room for legs"
Ventajas: "By far the best flight attendents. Friendly, sincere and happy - the staff was outstanding."
Desventajas: "The only thing I didn’t like was the food. It badly needs a revamp."
Desventajas: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."
Ventajas: "Crew's service"
Desventajas: "Better organizing of boarding"
Ventajas: "Servicio para menores"
Desventajas: "Comida"
Ventajas: "Aircraft was comfortable."
Desventajas: "The stranded in Apia."
Ventajas: "As always, the crew was great. The friendliest in the sky."
Desventajas: "The food options were less than stellar, but still ok."
Desventajas: "The food was okay. For a long flight I was expecting more options."
Ventajas: "Foods"
Desventajas: "Poor communications between crews and passengers"
Ventajas: "Everything was perfect - from the crew, to the plane itself, to the entertainment and blankets and seats -- delightful and easy flight!"
Ventajas: "I really appreciated how the crew enforced window shades down for the majority of the flight. It really helped me sleep like I was hoping to so that I can be better adjusted to the time change and reduce jet lag."
Ventajas: "Very nice plane and it includes food and drinks and wonderful service"
Desventajas: "Extra bag was pretty expensive"
Desventajas: "Airport crew rude"
Desventajas: "They lost our luggage and did not compensate us enough to replace what we needed"
Ventajas: "I like the entertainment options"
Desventajas: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"
Ventajas: "Comfort of "quiet zone" seating which was an extra $149 per person."
Desventajas: "Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic."
Ventajas: "Service. On time"
Desventajas: "Small seats"
Ventajas: "free food and wine and beer"
Desventajas: "Entertainment was poor with old screens coming down from the ceiling. No choice of movies."
Desventajas: "The plane is old and the only entertainment was a screen overhead not easy to see. Hard to keep the children occupied. A family of 4 cannot all sit together as the configuration is 3 & 3."
Desventajas: "The only choice of food was curry"
Ventajas: "Service was excellent."
Desventajas: "The entertainment consoles for the whole middle section went out and even a reboot could not correct the problem. No one with expertise to troubleshoot the problem."
Ventajas: "The meal was nice and the crew was pleasant. The flight was relatively smooth and there were no mix-up or problems with my luggage after the initial issue of having to pay to check in my carry-on due to being overweight."
Desventajas: "Cramped seating a bit much for such a long flight. The attendants were a little slow to pick up the rubbish from snacks, drinks and meals."
Ventajas: "FLIGHT CREW ON PLANE ARE ALL SO POLITE HELPFUL. FOOD WAS GREAT."
Desventajas: "AND HAD TO WAIT WHILE ME AND MY BROTHER SEARCHED FOR ONE. EACH TIME WE BOARDED A FLIGHT WE WERE TOLD THAT IT Won't HAPPEN AGAIN AND IT DID IN LAX NADI AND TONGA. IF MY MOM HAD GONE ALONE WHO KNOW WHERE SHE WOULD BE. HANDICAP AND WHEELCHAIR ACCESSIBLE CUSTOMERS SHOULD REALLY BE TAKEN CARE OF BECAUSE THEY CANNOT DO MUCH."
Ventajas: "Everything was great! Can't wait to go"
Desventajas: "Tiny bumpy plane. Pilot got out and opened door for us lol!"
Ventajas: "Food was great!! Flight attendants provided excellent service. Entertainment was really good, and the plane looked pretty new."
Desventajas: "There was barely enough room for everyones stuff in the overhead containers. Because of the location of my seat (aisle, just when the number of seats oer row changes) I got bumped on my shoulder quite frequently."
Ventajas: "I liked that there was breakfast on the plane"
Desventajas: "The seats weren't very adjustable or comfortable and there could have been more movie and tv selection for such a long flight"
Ventajas: "Service"
Desventajas: "Long time to load luggage. 45 min late"