El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Desventajas: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
Desventajas: "Better food"
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Desventajas: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Pretty much everything"
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Desventajas: "No vegetarian options on the main meal menu"
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "The service"
Desventajas: "Landing was horrible worse landing I have ever had"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Ventajas: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "Wonderful Crew."
Ventajas: "Fast flight"
Desventajas: "No entertainment."
Ventajas: "Comfortable and service was pleasant"
Desventajas: "Like all of it except lack of vegetarian option for food"
Ventajas: "All were very polite and were very through when checking the cabin before departure and landing"
Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Desventajas: "I thought the food was just so so. However, that's always a matter of personal taste."
Ventajas: "Superior service in a great and spacious plane."
Desventajas: "Seats are a bit flat and shallow, besides that it was awesome!"
Desventajas: "Food, especially before landing"
Ventajas: "Good service."
Ventajas: "Airplane is well kept. Snacks are available near the beverage area."
Ventajas: "Food & entertainment"
Ventajas: "JAL has customer service that no other airline comes close to."
Desventajas: "Nothing, JAL is perfect. I mean it"
Ventajas: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Desventajas: "Not much leg room"
Ventajas: "Staffs areattentive"
Desventajas: "Chair space so limited"
Desventajas: "Requested Vegetarian Meals. Didn't get them"
Ventajas: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Short flight."
Ventajas: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."
Ventajas: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Desventajas: "Everything was great !"
Desventajas: "Better movie selection"
Ventajas: "The food was pretty good and the crew was very attentive. Checking was easy."
Desventajas: "Nothing really."
Ventajas: "Quality of food was good"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Bigger space for legs room"
Desventajas: "The food"
Desventajas: "Space between seats - boarding time - food quality"
Desventajas: "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
Desventajas: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Flight is online"
Desventajas: "Flight Attendants performed acceptable. They pushed the table cart and hit me twice without apologizing."
Desventajas: "Food was little disappointing this trip..."
Ventajas: "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
Ventajas: "Clean, efficient and friendly."
Ventajas: "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
Desventajas: "Orderly boarding"
Ventajas: "Crew was very accommodating!"
Desventajas: "Just being in the plane in general. Sitting for 12 hours is really uncomfortable"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "I like the staff, they were helpful and kind."
Desventajas: "I having to wait to use bathroom."
Ventajas: "Everything- from customer service to comfort"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Everything amazing"
Desventajas: "Service could be better. One flight attendant was sick but still working."
Desventajas: "Food could be better. Might consider to add ice cream as desserts. Cakes for desserts were tasteless. Need to provide bottled water instead of pouring water half full. ANA beats EVA in these little extra details."
Ventajas: "Timing of light dimand meals"
Desventajas: "Long and inefficient boarding, didn’t save my seat selection and reassigned me to an uncomfortable seat"
Ventajas: "So so sevice"
Desventajas: "Not that friendly and almost missed connecting flight Taipei to Hong Kong. Flight departure was delayed about 40 mins and I had only 25 mins to catch the flight and no one helpful when I asked two flight attendants."
Desventajas: "the boarding was a mess because there are two very close schedules in 12am"
Ventajas: "All good except...."
Desventajas: "The seat reservation made on line was not honored upon check in. Had reserved an aisle seat and got stuck in the middle"
Desventajas: "Food ia not that good. Need to have more flavoryy"
Desventajas: "Flight was too long."
Ventajas: "Service and boarding were very nice and smooth. Food and entertainment were excellent."
Ventajas: "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
Desventajas: "Salad dressing tasted weird."
Ventajas: "Clean and efficient. Catered to our needs. Definitely would travel them again."
Ventajas: "I love the meals, complimentary drinks and the entertainment."
Desventajas: "Not enough space to rest comfortably"
Ventajas: "Liked the way they do their boarding Comfortable flight"
Ventajas: "Staffs are all very polite and well mannered"
Ventajas: "Was given emergency exit seating. .. More leg room. .."
Desventajas: "Could not recline. ..Could not sleep in upright seating. .. Passenger behind me had no leg room. ..."
Ventajas: "the food on eva was better than delta and united--definitely edible unlike the others. the stewardesses are a little bit stingy with the wine. they give such tiny tiny portions-like 2 ounces at a time--they said i might get drunk. no one can get drunk with what they give. the stewardesses are polite enough. the entertainment was pretty good--good choice of movies. like all other airlines, the seats are too squished together. more room would have been appreciated."
Desventajas: "i answered this already"
Ventajas: "terrible boarding crew"
Ventajas: "Flight comfortable but would have liked more water throughout flight"
Desventajas: "Service speed"
Ventajas: "Seat, service and food were excellent"
Desventajas: "No negatives on this flight"
Ventajas: "cheap airfare that includes check-in baggage, clean restrooms"
Desventajas: "Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)"
Ventajas: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Desventajas: "Meals basic but food and wine free, no entertainment on board"
Desventajas: "Take height and weight when booking flight."
Ventajas: "Service on board is excellent. Always smiling stewardess, and always clean bathroom."
Ventajas: "The boarding was easy and the planes were on time"
Desventajas: "The movie/TV selection was not very good and the weight limit for an international flight was very low."
Ventajas: "Like most were the friendly and professional crew, nice big screen individual entertainment system with many movies, clean bathrooms, and my seafood meal was awesome!"
Desventajas: "Didn't like that we departed almost an hour late for no apparent reason - something about waiting for luggage to be loaded. The side dishes on the entree could be better."
Desventajas: "The passenger who sat next to me had disgusting, stinky breath for the entire flight. Had nothing to do with the airline. Lol."
Ventajas: "No delays whatsoever, we left almost on the dot. Friendly staff, decent snacks and good in-flight entertainment."
Desventajas: "I could not get a connection to any of the entertainment. Our flight Attendant, Hunter was awesome!!!! What a sweetheart and he was extremely attentive."
Desventajas: "Free movies and entertainment. Better food."
Ventajas: "Room for my tennis racket on the side"
Desventajas: "It was all good"
Ventajas: "Crew was nice and attentive"
Desventajas: "Luggage situation"
Desventajas: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"
Desventajas: "No free blanket. No free entertainment."
Desventajas: "Waiting for baggage at the baggage claim."
Desventajas: "There should have been movie/tv options that were free!"
Ventajas: "Rum punch with Hawaiian chips"
Desventajas: "Turkey sandwich"
Ventajas: "OVERALL GOOD.FOOD COULD BE BETTER."
Desventajas: "Seats selected at booking were reassigned to back of the plane.We were traveling with another couple, their reassigned seats were not near us. Very disappointing"
Desventajas: "No food option for more restrictive diets."
Ventajas: "Friendly flight attendants"
Desventajas: "Expensive movie options"
Ventajas: "The extra touches that used to be normal and then every airline took away, like meals! Complimentary cocktail was a bonus too."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "The flight crew was very friendly. The complimentary beverage and snack service were outstanding. They kept on coming up and down the aisles with water bottles to refill water. It was the easiest flight to stay hydrated on that I have ever been on."
Ventajas: "Boarding didn’t take too long and seats were comfortable."
Desventajas: "WiFi on plane would be awesome!"
Desventajas: "Online check in and Check in terminals at airport didn’t work"
Ventajas: "The boarding was very smooth and efficient, and my seat mate was a very interesting person to talk to. A wonderful flight."
Ventajas: "Our flights were delayed in both directions!"
Desventajas: "The long delays. Also we were seated st the very end of the plane and were not able to change seats."
Ventajas: "Very kind staff, hot food!"
Desventajas: "No free movies"
Ventajas: "I am so happy you sent a survey! I have been wanting to sen a compliment to the women that was at the gate counter the day of my flight 11/30/17 flt 41. I watched her handle multiple difficult situations. In a severely stressful moment insane her handle with such grace and professionalism. She deserves a personal pat on the back and a raise:)"
Desventajas: "Customer service"
Ventajas: "Really friendly attendants"
Desventajas: "Delayed from Minneapolis me miss this flight. Now I have to fly to Seattle."
Ventajas: "The free run punch and chips they serve right before landing."
Desventajas: "Reserved seats and they were not honored. Instead we were stuck in the next to last row. Agents were unapologetic and did not care."
Ventajas: "Nice flight attendants. This is the only time we've been served a meal on a flight to Hawaii and it was much appreciated."
Ventajas: "Flight was delayed 12 hours due to airplane maintenance which disrupted car rental and lodging plans. Hawaiian Airlines made everything right by providing lodging, food and travel voucher. Will definitely travel with them again."
Ventajas: "Ontime , friendly , comfortable, they really do take care of you"
Ventajas: "Everyone who works at Hawaiian is super sweet. Very thankful to have such a caring crew."
Desventajas: "Wish they had a vegetarian meal option, I love flying Hawaiian but I can't eat in their flights. :/"
Ventajas: "Good price, food and drink free, cocktail prior to landing in Oahu, accommodate to have two seats together"
Desventajas: "Didn't know seat assignment ahead of time, in flight entertainment needed to be paid for"
Desventajas: "The food that they gave was pasta and no othe alternatives (gluten free and more healthy)"
Ventajas: "Wonderful flight crew and attendants. Everyone was so pleasant. No stress! And we got a complementary alcoholic rum punch"
Ventajas: "positive, friendly staff"
Desventajas: "lack of ability to select seats from mainland to hawaii on both flights."
Ventajas: "Staff was very friendly"
Desventajas: "You had to pay for movies"
Ventajas: "Surprise lunch with wine, gratis--like airlines used to be!"
Ventajas: "Hawaiian is always wonderful. Still offer free in-flight HOT meal, free glass of wine, cheap headsets if needed. On time, polite crew."
Ventajas: "Fun hawaiian theme to get you in the hawaiian spirit before landing"
Desventajas: "Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat."
Ventajas: "The crew was fantastic!"
Desventajas: "My suitcase was sent to wrong airport in Japan"
Ventajas: "Iloved the wholeexperience. You were so wonderul on the trip. What I liked was the attentiveness, humanity and serving food. You treated us like house guests. Thanks!"
Desventajas: "The first flight I sat in the cramped 3 seat aisle and it was not pleasant. The video's are hard to hear with ear phones."
Ventajas: "Love the preloaded Ipads in first class. Not sure what entertainment was in coach."
Ventajas: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Desventajas: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."
Ventajas: "Excellent service, the food was perfect, they gave us a Ron Hawaiian, it was so yummy...and they gave us a good impression from the island."
Ventajas: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Desventajas: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."
Ventajas: "I always love flying Hawaiian. Everyone is nice, the plane is comfortable, and it gets me excited about coming home from school."
Desventajas: "I wish there was at least two snack services throughout the 5 hour flight."
Ventajas: "Friendly team, efficient boarding, clean."
Desventajas: "No wifi. Charge for pillows, blankets, headphones."
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "The crew were attentive & accommodating."
Desventajas: "Food was not that good at all."
Ventajas: "Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough."
Desventajas: "There are not much choice for food aside from the usual that come from the airline catering service."
Desventajas: "Not enough drinks offered for 15 hr flight"
Desventajas: "No movies, seats were hard , could have used more beverages."
Ventajas: "The flights were fine. The service good. The airplanes clean."
Desventajas: "The food was not as good as other Asian airlines. Transferring planes in Manila is a nightmare. They performed an extensive passport check and 2 additional security checks for everyone. Took almost 2 hours. Had to be chaperoned to the next terminal. Manila airport is a disorganized mess. Not the airlines fault but be aware when transferring through Manila"
Ventajas: "I particularly admire the free media entertainment options and quality of the meals served!"
Desventajas: "I was seated in the middle of the cabin, where it is rows of four seats, and the way the space under the seats in front of them were divided caused there to only be three separate and staggered places to put carry-on bags. With all four of us in my row needing to put bags under there, it was dicey."
Ventajas: "The crew is all right helpful."
Desventajas: "The flight time keep on changing:("
Ventajas: "Very friendly staff and modern plane."
Desventajas: "Biz class was so so"
Ventajas: "Service food comfort.."
Desventajas: "Beyond our control it was a bit torbulent over Jap an for almost 2 hours but asido from that my trip was perfect!"
Ventajas: "Check in counter crew was very courteous and efficient."
Desventajas: "One of the departure boarding counter staff was rude and crass where i lined up, held up the line for over 5 minutes going over just 1 passenger's ID and boarding pass. Poor IFE and inedible snack."
Desventajas: "The baggages are very very late."
Desventajas: "Stellar service from check-in especially cabin staff was on point. Thank you PAL"
Ventajas: "I loved the space in Business class. It was comfortable and great for sleeping."
Desventajas: "The movies in the entertainment system were boring and the food fell short of what I would expect from business class."
Ventajas: "The chair was comfy! It could adjust to ANY position you need."
Desventajas: "My crab cakes were just mush and my tv remote didn’t work."
Ventajas: "Lots of space and warm, soft, pillows and blankets."
Desventajas: "My entertainment remote didn’t work and they ran out of mango juice and the bangus."
Ventajas: "Some of the crew are really friendly and accommodating."
Desventajas: "Space was very tight. I can’t imagine how the tall people can fit."
Ventajas: "Food voucher nice"
Desventajas: "Delay last min gate change when they knew earlier Boarding not orderly"
Ventajas: "Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances."
Desventajas: "Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking)."
Ventajas: "Clean comfortable plane. Decent leg room. Attentive staff"
Desventajas: "Manila airport needs upgrades"
Ventajas: "Flights to Manila and Denpasar were fine."
Desventajas: "During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2."
Ventajas: "Why there’s an extra charge if you seat in row 53 below. They put me to row 71."
Ventajas: "Add veggie food as an option for vegetarians people"
Desventajas: "To cold and no veggie food"
Ventajas: "Very nice attendant"
Desventajas: "Very irresponsible staff"
Ventajas: "Liked the crew - ground and in air folks are always awesome. Pinoy food is always yummy and their J&B Whiskey is always welcoming."
Desventajas: "Nothing except for the price. Checked again the following week and it was $100 cheaper. Sucks but what can I do???"
Ventajas: "Had to upgrade to sit at the bulkhead area. Seating areas are too tight."
Desventajas: "Sitting near the bathroom smelled very bad."
Ventajas: "Great crew, smooth flight, good selection of movies (economy)"
Ventajas: "all the services and the staff are all friendly.none"
Desventajas: "I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience."
Ventajas: "Nice crew. Delicious food"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "None. Seat was so uncomfortable and the food was not good at all and the service is very poor. This airline is the poorest service I have ever flown with."
Ventajas: "I was really amazed with all the staff working for the airline. They were all very nice and helped so much with my handicapped mother before, during, and after our flight. It was already a long flight and very difficult so the staff definitely helped tremendously. The staff were very accommodating all throughout the flight. Very impressive customer service."
Desventajas: "We didn't have much leg room for the long 14 hour flight. And the paper towels in the bathroom were a bit thin so it was hard to dry your hands after washing."
Ventajas: "Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless."
Desventajas: "Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775."
Ventajas: "The crew was polite and boarding was okay"
Desventajas: "Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good."
Ventajas: "The friendly hospitality"
Desventajas: "The food"
Ventajas: "Nonstop route, and entertainment."
Ventajas: "staff were really nice. the lounge kinda sucks but at least it exists."
Desventajas: "no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff."
Desventajas: "The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales.""
Ventajas: "Friendly Staff"
Desventajas: "Seats are too Small"
Ventajas: "Nice music while boarding. Good food."
Desventajas: "We boarded early yet it took 45 minutes to take off. No complaints besides that."
Ventajas: "The flight crew definitely took good care of us"
Desventajas: "1. Poor seat comfort. Very high density exactly same as with a budget airlines.2. No inseat entertainment system. 3 the worse boarding process : elites and general boarding are started simultaneously 4. Online check In is impossible:"
Ventajas: "spacious seats, IFE and great meals"
Ventajas: "Friendly crew."
Desventajas: "Turbulent flight. Small washrooms."
Desventajas: "Why do we have to buy water? It's just water!"
Desventajas: "Didn't get my bags onto the connecting flight"
Ventajas: "Ice cream"
Desventajas: "No monitor"