The staff was great. The food really wasn’t good
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Ventajas: "Serve customers with a smile"
Desventajas: "Better tasting meal packages served at economy cabin"
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Ventajas: "Newer Aircraft and very convenient"
Desventajas: "I dont see any thing to improve"
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "Helpful with our 2 year old"
Desventajas: "Baby change area is very small"
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "Average flight"
Desventajas: "Seats on this aircraft have very upright seats. Not very comfy"
Ventajas: "Friendly crew and spacious."
Desventajas: "Food could be better"
Desventajas: "Seat space could be wider for working"
Ventajas: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Desventajas: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ventajas: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Desventajas: "I am a vegetarian and they served a chicken piece along with my main course."
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Desventajas: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Desventajas: "Too salty Hindu non veg meal"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Desventajas: "It would be great it the seats were leather so that plane would feel more cleaner."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "The service and fast flight"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Desventajas: "Headphones were not functioning properly"
Ventajas: "Crew was very pleasant!"
Desventajas: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Ventajas: "Staff friendly and efficient"
Desventajas: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "Food not so good"
Desventajas: "Flight was delayed, but other than that, flight was great."
Ventajas: "Thanks once again for a comfortable flight homs"
Ventajas: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Desventajas: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Ventajas: "Everything was great!"
Ventajas: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Desventajas: "Not one complaint"
Ventajas: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ventajas: "The crew is super polite and helpful. travelled with an infant. havent seen more prompt service ever in any airline"
Desventajas: "Always amazing!!!!!!"
Desventajas: "Gate not available on arrival. Sat on tarmac for awhile."
Ventajas: "The only reason I gave a “good” rating for this flight is because the crew & staff were courteous and patient, given the chaos."
Desventajas: "A lot happened. First system was down in SJC so it delayed boarding. Also passengers without seat assigned (and for some reason there were a lot of us) had to wait until all other passengers boarded before seats were assigned. Then in HNL we had to wait over 30 minutes before baggage came out."
Ventajas: "Entire process was amazing!!!!!"
Ventajas: "Flight was the best ever"
Desventajas: "Screens on the seat"
Desventajas: "Four hour delay..."
Ventajas: "The crew was phenomenal."
Desventajas: "The food did not live up to the hype"
Ventajas: "Accommodating ticketing agent."
Desventajas: "No in flight movie"
Desventajas: "No seat assignment early. Substandard entertainment. 15 minutes late on ground to open door and let us out!"
Ventajas: "Amazing staff. Serving complimentary food and complimentary cary on baggage check in. Provide free drinks and entertainment."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Desventajas: "no seatback entertainment"
Desventajas: "Hawaiian airlines put me on a different airline, with with layovers and a late arrival, lost my checked bags, and treated me like it was my fault. I made reservations over a month ago and Hawaiian airlines couldn't care less about me."
Desventajas: "Flight delayed 5 hours. Missed conections. Lousy 10$ voucher. Poor service."
Ventajas: "On time and the crew was friendly."
Desventajas: "The seats are not comfortable for the time of the flight."
Ventajas: "The flight was on schedule and landed in Maui as scheduled. The bags were delivered within 20 minutes of arrival. The plane was clean and the crew was professional, polite and helpful."
Desventajas: "Flight was delayed 6+ hours and no alerts or messages sent to passengers even though it was a 7:30am flight. I would have expected to receive an email or text."
Ventajas: "Good price, friendly crew, clean"
Desventajas: "Cabin was freezing cold, no blankets, food terrible, plane malfunction caused 1 hr delay; poor communication caused serious stress"
Ventajas: "Everything else! Except the pilot had to make 2 descent because of flap malfunction Pilot landed safely the second time Thank you to the skilled pilot & crew!"
Desventajas: "Maintenance issues !!!"
Ventajas: "Service and accommodations"
Ventajas: "Crew was very friendly and cheerful. Lots of them and they worked efficiently and quickly."
Desventajas: "It was freezing the whole time. My bad for not requesting them to make it warmer. Lots of people put on jackets or sweaters so I wasn't the only one."
Ventajas: "Excellent service"
Desventajas: "Nothing to not like about this flight"
Ventajas: "The staff was superb and friendly!!!"
Ventajas: "Boarding was smooth, plenty to drink."
Desventajas: "Seat computer with entertainment would have been nice, a healthier meal would have been appreciate, the overhead bins should fit two carry-ons."
Ventajas: "Nice seats, and staff and good food."
Desventajas: "Plane should be equipped with wifi."
Ventajas: "Only pay baggage get assign seat. You can not book your seat. Only at the airport check in."
Desventajas: "Same as above"
Ventajas: "Got in. On time"
Desventajas: "Wait for baggage"
Ventajas: "Complimentary food and snacks."
Desventajas: "You have fill out a form when you get to Hawaii. They should provide pens for us to fill it out instead of making us ask our neighbors for pens."
Ventajas: "The food and service.."
Desventajas: "Too many passenger"
Desventajas: "Everything! I realize mechanical failures happen but we were delayed over 5 hours with no refund or credit and then instead of lunch we were handed boxes with cookies and a beef stick that I wouldnt give my dog. then to top it off, Our entire day was ruined and couldn't make our non-refundable dinner reservation in the evening which cost us $85 per person!"
Desventajas: "No wifi or ability to plug in devices"
Desventajas: "5 hours late."
Ventajas: "the assigned seat I chose"
Desventajas: "the cookies are too small. there was no plug to charge my phone or laptop. there was no tv in the headrest. when did they stop doing that? i've always had at least a plug to charge stuff"
Ventajas: "Cheerful, helpful staff."
Desventajas: "Boarding que."
Ventajas: "Decent seats and entertainment."
Desventajas: "Cabin crew was very disengaged. Unfriendly. Destroyed my bag then said they wouldn't pay to fix it."
Ventajas: "Easy check in. Wheelchair came right away."
Desventajas: "I wasn't able to pick my seat. Ended up ok, but...."
Ventajas: "I loved that they had a vegetarian option."
Desventajas: "Better inflight entertainment would have been nice."
Ventajas: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Desventajas: "So disappointed, angry, and sad."
Ventajas: "which is actually a good thing on a trip like this one"
Ventajas: "Crews personality demonstrated professional and courteous."
Desventajas: "Food offered was precooked wrapped in plastic egg McMuffin version. As title suggested bland and tasteless."
Ventajas: "As always, the crew was phenomenal and very friendly, and meal was better than my own cooking!"
Desventajas: "Unfortunately, on some of these older planes, there are no power outlets or USB ports for charging my phone."
Ventajas: "The drinks"
Desventajas: "Woke up extremely early rushed to the airport and then I saw my flight got delayed by 5 hrs And I didn't get any refund or a different flight I called Hawaiian airlines they told me to call Alaska because it's by Alaska And Alaska told me to call Hawaiian... I'm not book with kayak again"
Ventajas: "On time, great flight attendants, free upgrade offered"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Most of the crew were nice except for when I had to borrow pen from the two crews to fill out the form, both weren't willing to help. I was seated with somehow big guy and basically occupied half of my seat which was very uncomfortable for me to even move a little bit."
Desventajas: "Food service. Happy that meal is still being served."
Ventajas: "The food"
Desventajas: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"
Ventajas: "The staff on Hawiian airlines are great. Very very polite and friendly. They make your flight very enjoyable."
Desventajas: "That I had to wait till I got to the airport to get seats close to my husband."
Ventajas: "Service was great. They are much friendlier and more helpful than other airlines. Seats were fairly comfortable and the snacks were nice (maui onion chips, hawaiian cookie with meal)."
Desventajas: "Before the flight, I spoke to an hawaiian airlines representative on the phone to confirm seats as I have an infant travelling with us. The person said because we have an infant, we could bring the travel seat and stroller on board for free. When we arrived at the gate, we were told that info is incorrect. Also all entertainment is charged. Would be nice if there was at least some basic in flight programming on the main screens."
Desventajas: "Way cramped"
Ventajas: "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
Desventajas: "Qantas always gives great service"
Ventajas: "Entertainment was very good. Crew was professional and efficient."
Desventajas: "The seat had no lower back support and was really uncomfortable."
Ventajas: "Had 3 seats to myself as plane wasn’t full."
Desventajas: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
Ventajas: "All as expected."
Desventajas: "Crew could have been more pleasant."
Ventajas: "Staff were friendly"
Desventajas: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
Desventajas: "They didn’t leave my food. They took it away."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Ventajas: "Very smooth, on time boarding. Food quality"
Desventajas: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Ventajas: "Excellent seat comfort & entertainment options. Food was average."
Desventajas: "No vegetarian meal options"
Ventajas: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Desventajas: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Ventajas: "Pillow and blanket made the trip much for comfortable"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Everything about Qantas is good. No complaints at all. Staff fantastic - friendly and helpful."
Desventajas: "Nothing to state here."
Ventajas: "Efficient loading & unloading. Flight was on time."
Desventajas: "Seats were way too close together!!"
Desventajas: "They only offered pretzels."
Desventajas: "Flight attendants and staff were extremely rude and condescending"
Ventajas: "Outstanding service and a nice mid day snack."
Desventajas: "Ride a bit bumpy due to rain and cloud cover descending into Brisbane."
Desventajas: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Ventajas: "Seriously, in all my years of flying this was the best experience I've ever had - and that includes comparing my Economy ticket at Qantas to previous First Class flights with Delta and US Air. Very coordinated, very well setup and prepared. The stewards were wonderful. Food and service outstanding through the entire 13hr flight."
Desventajas: "My seat screen did not work, but I was ok with that as I had a charged iPad with me."
Desventajas: "Flight turned around after being in the air for two hours. No compensation was provided for the incovinevnce. rebooked on a Virgin flight. I want to be refunded for the qantas flight."
Ventajas: "The movies would not play until two hours outside of LA."
Desventajas: "my wife and i were subjected to very harsh treatment at check in...we were harassed over being 100 grams overweight on a check in bag...100 grams... both flying on a paid business class ticket."
Ventajas: "Not to much turbulence"
Desventajas: "Mainly the lack of leg space"
Ventajas: "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
Desventajas: "Noisy conversations of people waiting to use the toilet."
Ventajas: "crew was great"
Desventajas: "my console didn’t have sound but other than that it was excellent"
Ventajas: "In flight crew"
Desventajas: "Disregard for chosen seats and unwillingness to reinstate them."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Desventajas: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Ventajas: "Crew were wonderful 5 stars."
Desventajas: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Ventajas: "Checking in and bag drop process was the simplest and hassle free!"
Desventajas: "The flight cleanliness and food options could be improved. Some staff were super friendly while others not so much."
Ventajas: "Crew was friendly and lots of entertainment choices on the flight"
Desventajas: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"
Ventajas: "Loved the leg room, kind attendants, great meals."
Desventajas: "The technology malfunctioned the entire flight. It was less than ideal."
Desventajas: "My headphone jack did not work so i could not watch anything on the TV for the entire flight"
Ventajas: "Everything on time."
Ventajas: "Good food, movies and just 10x better than discount airlines"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Flight was delayed and then didn't board on time"
Ventajas: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Desventajas: "No complaints."
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Ventajas: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Desventajas: "Taste & selection for vegetarian meals were very poor"
Ventajas: "All good"
Ventajas: "Staff very friendly"
Ventajas: "The crew, the food"
Desventajas: "It was hot, again. Really hot. The movies weren’t different and I’d watched the ones I wanted to see on the way to Paris. The seats were uncomfortable."
Desventajas: "Slow boarding, not able to select seat in advance"
Ventajas: "Amazing, brand new plane. State of the art business class seats. Nice crew"
Ventajas: "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Ventajas: "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"
Desventajas: "Legroom is tight and narrow..smaller than your average space in coach."
Desventajas: "I have purchased the priority pass but it didn't work. Was very disappointed. I could have saved money by not purchasing it."
Ventajas: "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Desventajas: "Hard to say.. really"
Ventajas: "Would definitely fly Ait Tahiti Nu again."
Desventajas: "No complaints."
Ventajas: "Service was Great, Food was good."
Desventajas: "Coke zero was not complimentary"
Desventajas: "There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food."
Ventajas: "I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice."
Desventajas: "The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable."
Ventajas: "They provide blankets, eye patches for sleep, ear buds, and back pillows."
Desventajas: "The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip"
Desventajas: "Staff was not attentive in my cabin. English translation of instructions difficult to understand. Food was terrible. Bread was hard. Meal was inedible and not anything resembling breakfast. Cabin was freezing."
Desventajas: "Location of terminal."
Ventajas: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Desventajas: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "Nice crew. I liked the packers of socks, earbids and mask."
Desventajas: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."
Ventajas: "Faa’A International Airport is NOT air conditioned and there can be long lines in the check-in counter for economy class. If you are flying Business Class, the VIP Lounge is a must. It is the only air conditioned room at the airport."
Desventajas: "Food was mediocre."
Ventajas: "seat in business class was fair to poor- unable to fully recline\ food was poor"
Desventajas: "seating and food"
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Desventajas: "Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel."
Ventajas: "great options for entertainment."
Desventajas: "The plane food was horrible."
Ventajas: "Old movies little choice"
Ventajas: "Coach is about par with other airlines of the same class. Food is acceptable. Service is efficient and the crew is pleasant. Decent legroom for me (5’5” tall). I was able to get 5-6 hours sleep on the overnight flight to LAX."
Desventajas: "Having to go outside and climb stairs to board. Food could have been better."
Ventajas: "Frendly crew, drinks unlimited, and lovely time overall"
Ventajas: "Free movies rocks. Hawaiian air charges for them. Very good food"
Ventajas: "I liked getting a pillow and blanket. Movie selection was good but could be a little better."
Desventajas: "The food selection was "meh." I am a vegetarian and I wish I was told during booking to request a veggie meal. I would have given an "excellent" score with vegetarian options readily available and better movies."
Ventajas: "Great service, from booking seat assignment to meals, the staff could not have been better,"
Ventajas: "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Desventajas: "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"
Ventajas: "I liked the staff."
Desventajas: "Leg room was dismal. Food was not great."
Ventajas: "Excellent service"
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Desventajas: "No movieson demand"
Ventajas: "Loved that there was a blanket and pillow provided, that they also provided headphones, earplugs, and a sleep mask, and that they served food and wine."
Ventajas: "The crew was incredibly positive, helpful, and cheerful."
Desventajas: "There were very few movie choices compared to similar flights with other airlines"
Ventajas: "The plane was on time."
Desventajas: "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"
Ventajas: "Lots of space in economy, food was terrific and crew was friendly and helpful"
Desventajas: "Passengers perhaps aren't accustomed to wearing deoderant... stinky!"
Ventajas: "Crew service was great- friendly."
Desventajas: "Uncomfortable seats. So much hardware underneath some there is compromised leg room. Terrible hot food- breakfast in particular."
Ventajas: "My bag was destroyed, and I was told I had to check my back pack in which was BS n was charged $100 to check it in... getting in contact with customer service about the issue is impossible. The crews customer service was satisfactory, you can tell they don't want to be there. I will never fly them again."
Desventajas: "It got me to my destination in peace."
Ventajas: "The seat I was in wasn't as crowded in last row center. So I had some recline space to kick back."
Desventajas: "Screaming baby and sick baby right next to me both flights but can't do anything about that."
Ventajas: "Friendly staff. Flight was empty."
Desventajas: "It was freezing. I was wearing long pants, two sweat haired, and two blankets and I was still cold. The movies were not great. The headrests were super uncomfortable."
Ventajas: "Plenty of leg room"
Desventajas: "Seats were extremely outdated- circa saved by the bells"
Ventajas: "I love everything with Air Tahiti Nui."
Desventajas: "The agent at the counter was unpleasant. I had the impression that I bothered her"
Ventajas: "Impeccable service"
Ventajas: "super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!"
Desventajas: "maybe if i could hve plugged inmy own headphines but no big deal. thank you!"
Ventajas: "Crew looked after us so well."
Desventajas: "Meals could have been better."
Ventajas: "Fantastic service from check in until arrival."
Desventajas: "More up to date movies"
Ventajas: "Nice crew"
Desventajas: "More leg room and comfortable seats"
Desventajas: "Food and onboard entertainment system."
Ventajas: "The crew were welcoming, friendly, and accommodating."
Desventajas: "The plane is old and had no screens, so there was no entertainment option."
Desventajas: "More selections for movies . Fresh veggies or fruit in meals."
Desventajas: "I slept most of the way"
Ventajas: "I liked the complimententary pillows and blankets."
Desventajas: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."
Ventajas: "I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense."
Desventajas: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."
Ventajas: "The crew was nice."
Desventajas: "Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible."
Ventajas: "Good service and friendly flight attendants. Check-in crew was lenient and accommodating with weight restrictions on luggage. Bula!"
Desventajas: "The flight was delayed 2 hours. Several people in my group missed their connecting flights"
Ventajas: "The flight attendants were awesome. Super friendly. Was also a surprise that we received full meals. Would definitely fly again."
Desventajas: "Planes seemed dated. Video equipment was in overhead bin."
Ventajas: "Nothing. I felt they were racist. Not only were we not able to board the plane early with our Baby based on Veronica denying our request request I notice the female crew would acknowledge the other Babies and never noticed our African American Baby."
Desventajas: "The food and he service was awful."
Ventajas: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Ventajas: "The people were amazingly friendly and the airport was awesome. Really small and unique."
Desventajas: "Liked everything about it"
Ventajas: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"
Desventajas: "Too cold- The air con was pumping too high everyone was freezing"
Ventajas: "Service, space, seats and one meal was good."
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "Nice cabin crew"
Ventajas: "The flight crew was friendly and efficient. it was a pleasure to fly with them."
Desventajas: "The entertainment system had EXACTLY the same movies/shows we had on the flight over. Since we flew like 14 hours, we saw everything we wanted to see the 1st time. Maybe offer different choices on southbound and northbound itineraries."
Ventajas: "Thank you for allowing 1 free bag since many carriers now charge even for the 1st one. Hot meal was good but serving curry may not appeal to all passengers."
Desventajas: "The lines were long to check our bags. I enjoyed the chicken curry meal but other people did not like it since it was a little spicy."
Ventajas: "Nice food."
Desventajas: "Planes feel not well maintained, no electric outlets, not enough screens..."
Ventajas: "Servicio para menores"
Ventajas: "Good selection of entertainment."
Desventajas: "After many hours the seats were not too uncomfortable. But that's after 10 hours flying. It was nice that they reclined like they did. But the padding could have been better."
Ventajas: "We have our seats by the window on our flight from Sydney to Nadi, we're so happy for that."
Desventajas: "We have our seats in the middle of the four (4) seats in the isle of the plane, it's so hard to go to the bathroom, which I do need to go often. We really were not happy and suffering during the flight from Nadi to Los Angeles."
Ventajas: "Aircraft was comfortable."
Desventajas: "The stranded in Apia."
Desventajas: "Small tight seating and horrible food."
Ventajas: "Friendly staff!"
Ventajas: "I really appreciated how the crew enforced window shades down for the majority of the flight. It really helped me sleep like I was hoping to so that I can be better adjusted to the time change and reduce jet lag."
Ventajas: "Food was really good not many airline offer free meal"
Desventajas: "Forms and then again on computer"
Ventajas: "All good small"
Desventajas: "Small space"
Ventajas: "Was fine could have served more water/juice/soft drinks but overall was good"
Ventajas: "No surprises. Left on time. Food better than average"
Desventajas: "Took longer than thought given distance covered"
Desventajas: "The food was not very good."
Desventajas: "Service was poor. When serving food the flight attendant didn't ask the passengers to move their seats up I had to ask them to tell them. Food wasn't good. Need to offer more water on flights"
Ventajas: "Flight attendants were terrific, nice to be able to drink and eat with no worries after a week in Christmas Island."
Desventajas: "I would Jhabvala liked to have a choice of seats in a plane that was not full. Some people had a whole row while others were full."
Desventajas: "Seats are not comfortable"
Ventajas: "Service. On time"
Desventajas: "Small seats"
Ventajas: "free food and wine and beer"
Desventajas: "Entertainment was poor with old screens coming down from the ceiling. No choice of movies."
Ventajas: "Pleasantly surprised plenty of legroom and the service was great. Good value and would definitely fly with them again"
Ventajas: "As described above."
Ventajas: "Staff was very kind."
Desventajas: "Plane was delayed by 2 hours Leg room was tight for a 10 hour flight Movie options were dated"
Ventajas: "FLIGHT CREW ON PLANE ARE ALL SO POLITE HELPFUL. FOOD WAS GREAT."
Desventajas: "AND HAD TO WAIT WHILE ME AND MY BROTHER SEARCHED FOR ONE. EACH TIME WE BOARDED A FLIGHT WE WERE TOLD THAT IT Won't HAPPEN AGAIN AND IT DID IN LAX NADI AND TONGA. IF MY MOM HAD GONE ALONE WHO KNOW WHERE SHE WOULD BE. HANDICAP AND WHEELCHAIR ACCESSIBLE CUSTOMERS SHOULD REALLY BE TAKEN CARE OF BECAUSE THEY CANNOT DO MUCH."
Ventajas: "Everything was great! Can't wait to go"