Desventajas: "Charging outlets Staff could be friendlier"
Ventajas: "Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!"
Desventajas: "Really everything was exemplary"
Ventajas: "Seat comfortable"
Ventajas: "The food was amazing"
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Yes, crews were excellent"
Desventajas: "Boarding of passengers should be clear"
Ventajas: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Desventajas: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ventajas: "Not long waiting for the flight."
Desventajas: "Flight was delayed a bit."
Ventajas: "From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service."
Desventajas: "On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best."
Ventajas: "Flight attendants friendly and helpful."
Desventajas: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Ventajas: "The transit lounges at the new Seoul terminal are outstanding."
Desventajas: "The touch screens were terrible"
Desventajas: "Attendants were all business, no smiles. Movie selection was limited."
Ventajas: "very attentive staff clean, comfortable plane with leg room"
Ventajas: "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
Desventajas: "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
Desventajas: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Desventajas: "Too much plastics - need to be more sustainable."
Desventajas: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ventajas: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Desventajas: "Request for more movie & TV options after 18 hours of flying."
Ventajas: "Quick service especially picking up the completed meals Very helpful with transit"
Desventajas: "All good"
Desventajas: "Very tight seating"
Desventajas: "re you trying to register for? ~ Garrett"
Ventajas: "The flight attendants were great. Food good and drink service also."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "Excellent service and food."
Desventajas: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Desventajas: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Desventajas: "Flight was delayed."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Ventajas: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Desventajas: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ventajas: "comfortable seats...above average food choices"
Desventajas: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Ventajas: "Arrival and departure crew got mix up with no chairs available."
Desventajas: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Ventajas: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Food Comfort in seatting"
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Love everything about the Korean Air."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Ventajas: "Service was attentive, food was appetizing and it was a good experience overall."
Desventajas: "There was no wine available"
Ventajas: "Overall korean airline is awesome."
Desventajas: "Should have better selection of food"
Ventajas: "Their Services are wonderful."
Ventajas: "Flight to Seattle was great. Food and staff and flight were nice."
Desventajas: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Ventajas: "everything, the crew was efficient"
Desventajas: "more African entertainment to be added on the Johannesburg route"
Desventajas: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Desventajas: "Nothing much"
Ventajas: "Crew will do anything to help"
Desventajas: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Ventajas: "Comfort n clean"
Ventajas: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Ventajas: "I like everything in Singapore airlines"
Ventajas: "Seats with entertainment"
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Crew was very courteous, went above and beyond."
Ventajas: "Excellent service"
Desventajas: "More tasty snacks throughout the flight"
Ventajas: "Premium economy was great."
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Cabin temperature was really hot."
Ventajas: "Very attentive, great food, quality aircraft"
Ventajas: "Amazing service!"
Ventajas: "wide seats. great service. on time."
Desventajas: "food was not as good as one would expect."
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "The people were excellent."
Desventajas: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Like the food"
Desventajas: "It is really good experience. All the flight attendants are good"
Ventajas: "Food, movies, support, were all wonderful."
Desventajas: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Desventajas: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Vegeterian breakfast was good thou ."
Desventajas: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Crew was outstanding"
Desventajas: "No sound on my entertainment system"
Desventajas: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Ventajas: "everything great, every time again"
Ventajas: "Hot/Cold towels, great movie selection, more space, good meals"
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Ventajas: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Desventajas: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "The crew was amazing!!"
Desventajas: "one of the passenger ticket seat was not allocated in same flight as with other two passenger. However they worried and somehow they handle through made all in one flight. Also one another thing, once they arrived in SFO, they could not get the flight assistant, they have to mange them selves"
Desventajas: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."
Ventajas: "My baggage got damaged during journey. Normally airlines are prompt in handing such issues. In this case, ground staff tried to brush me off saying this is not big deal. When I convinced them that exposed metal strip can result into injury and big claim agains them, they suggested writing email with pictures to the airline. Now I got s call from airline, they will try to repair the bag, again a first in my experience. Keeping fingers crossed."
Desventajas: "Handling baggage damage issues."
Ventajas: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Desventajas: "We missed our first flight because of our connection."
Ventajas: "crew excellent and very efficient & professional"
Ventajas: "Everything great"
Ventajas: "Flight crew"
Desventajas: "No leg room"
Desventajas: "Was not able to board"
Ventajas: "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
Desventajas: "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
Ventajas: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Desventajas: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."
Ventajas: "The seat was comfortable. The crew was very nice."
Desventajas: "Keep doing the same. Cost is not always the most important."
Desventajas: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("
Ventajas: "Comfortable and excellent hospitality."
Ventajas: "Flight attendants were all nice and friendly."
Ventajas: "There was a decent movie collection to watch."
Desventajas: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"
Ventajas: "The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-."
Desventajas: "The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "Seating way too tight"
Ventajas: "They very helpfull"
Desventajas: "The chair was too small"
Ventajas: "Very comfortable flight, crew were very professional, food was delicious!"
Desventajas: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Ventajas: "I really enjoyed the flight seated in the exit row 45. I was amazed at the on board service. The attendants moved quickly also in a run without the usual frowns that I’ve seen on other airlines."
Desventajas: "The exit row seat 45C was too narrow. The cup of coffee I had near the end of flight tasted like halve coffee halve tea. Also the checkin line was too slow. There appeared to be more clocks standing around instead of attending the customers trying to check in."
Ventajas: "Very comfortable. Great movies."
Desventajas: "Not so good on the television shows"
Ventajas: "The 777 premium economy seats are quite good"
Desventajas: "Food was awful and service so-so. Rushed and unfriendly"
Ventajas: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Desventajas: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
Ventajas: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Desventajas: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Friendliness, comfy seats"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The crew was very friendly and fast help with passengers needs."
Desventajas: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Ventajas: "The cabin crew were nice."
Ventajas: "I missed my flight"
Ventajas: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."
Ventajas: "The fly attendants offer water and juice frequently like every 1-2 hours and also snacks 4 times during the flight. Meals taste good and inflight entertainment is good."
Ventajas: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Desventajas: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"
Ventajas: "Flight attendants are very courteous and polite. Try to please everyone. They even clean bathrooms often. Food were great too."
Desventajas: "I did not like the transfer from Eva to air Macau. Horrible. Long walk. No one there. No lounge to wait 5 hours!! I hate what happened"
Desventajas: "Flight was delayed with minimal explanation and updates."
Ventajas: "Nice staff good movie selection good flight"
Ventajas: "The price the food okay. The leg room seemed more in economy than other airlines."
Desventajas: "Not just your airline but a cultural differences how westerners take how they are talked too"
Desventajas: "The seats were too close to the rows in front and back."
Ventajas: "Crew is so nice."
Ventajas: "The flight crew was amazing. They were very kind and helpful"
Desventajas: "I'd work on the in flight food"
Desventajas: "Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel."
Desventajas: "Flight crew was unfriendly with myself and other passengers."
Ventajas: "relatively more spacious than other airlines"
Desventajas: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Desventajas: "Old 744 plane. One of the 3 remaining 744s. In flight entertainment has low resolution screen (but touch screen though). Crew service was average - below par for an Asian airline. Seats are not comfortable. No drinks were offered after meal service for such a long flight. Please learn from SIA."
Ventajas: "Awesome flight...on time and good food.. customer service was excellent"
Desventajas: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ventajas: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."
Desventajas: "There was a weight limit for carry on bags that was not equally enforced among all flyers. I was told to transfer most of my items to my second bag during check in. Once I got to the gate I saw multiple people with extremely full bags that exceeded weight limit."
Desventajas: "When covid don't exists"
Desventajas: "The crew should speak up and wait for answers before moving quickly away with beverages. Seat cushions are hard and thin. movie selections are terrible and few. worst selection ever."
Desventajas: "Food and service."
Desventajas: "They should always have WiFi!"
Ventajas: "The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Nice crew"
Ventajas: "(Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together."
Desventajas: "In flight entertainment system was a bit outdated."
Ventajas: "Best flight I’ve ever been on!"
Desventajas: "It had just snowed 20” in Seattle, so we had a short delay."
Desventajas: "More subtitled movies in English."
Ventajas: "Good leg room, nice food, and friendly professional staff."
Desventajas: "Boarding process was chaotic."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "They are accommodating and respectful"
Desventajas: "Fair enough"
Ventajas: "I'll give a more complete and less-biased review if I get it back!"
Ventajas: "Excellent service"
Ventajas: "Great crew and food on-board"
Desventajas: "Boarding process was disorganized"
Desventajas: "That made me stay overnight in Korea."
Ventajas: "The crew was great and the ammentities made me feel comfortable"
Desventajas: "Limited entertainment"
Ventajas: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Desventajas: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ventajas: "Not much. Plane was almost on time."
Desventajas: "Disgusting food, old plane with terrible seatback screens as well as movie selection."
Desventajas: "Flight departed and arrived almost two hours late. Unacceptable especially since it wasn’t mechanical but waited for a connecting flight. Now I may not be able to get a ride out of the airport and back to my camp in time for curfew."
Desventajas: "Food options terrible for Asian vegetarian"
Desventajas: "Broke my luggage. Twice in a row."
Ventajas: "The flight attendants were polite and very attentive!"
Desventajas: "There was not any WiFi though it was advertised."
Desventajas: "Flight was frigid."
Desventajas: "only 3 movies to pick from- disappointing"
Ventajas: "Customer service was good and complimentary food was served during flight. Compar to other airlines require’s me to purchase and with card."
Desventajas: "Korea to Phnom Penh the food could be better."
Ventajas: "Asiana es lo mejor"
Desventajas: "Limited choices for the movies."
Ventajas: "Great meals and service."
Ventajas: "On time. Decent food for a 2 hour flight."
Desventajas: "Plane a bit on the old side."
Desventajas: "Delayed boarding and landing by an hour. Missed connection."
Ventajas: "The quality of food."
Desventajas: "Boarding was confusing, not enough announcements."
Ventajas: "Excellent service from ground to in-,flight."
Desventajas: "My check-in luggage was broken. Filed a complaint upon landing and really hoping that Asian could attend to my concern."
Ventajas: "I like the access to charging my phone in the seat."
Desventajas: "The food options were not very good this trip."
Ventajas: "everything OK"
Desventajas: "the food was served in a carton box, the meal was a sandwich and desert in a cup."
Desventajas: "Sound didn't work on entertainment system And food was not good"
Ventajas: "Stewards service"
Desventajas: "Always delayed"
Desventajas: "Toilet cleanliness not maintained. Korean food delicious,but the chicken dishes and vegetables accompanying them NOT good."
Ventajas: "Great crew and great service"
Desventajas: "Seating was very cramped"
Ventajas: "Staff was great, didn't take anything from my unlocked bag."
Desventajas: "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."
Ventajas: "I like the food"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "flight was delayed repeatedly with poor communication with passengers and little sense of taking responsibility. Eventually 3.5 hours late, causing me to miss my appointments. I am still waiting for a reply from the airline for some sort of compensation."
Ventajas: "The flight attendants were very nice and the on-board entertainment options were decent enough. I had the gluten free meal plan which was ok. The ladies were very organized and I got my meal before the rest of the plane."
Desventajas: "The plane was delayed so our supposed hour and a half layover turned into a mad mad dash across the airport and through security, again. It would have been extremely helpful if they could have gotten the two handfuls of us passengers off before everyone else so we could get to our connecting flight with the same airliner..."
Desventajas: "Seemed like no air conditioning -- very hot the whole trip. Food was very poor -- glad we ate prior."
Ventajas: "Nice choice of recent movies. Crew was friendly and helpful."
Desventajas: "Flight was somewhat delayed."