La atencion miy buena. Todo bien. El desayuno no me gustó
El personal de tierra donde dejas el equipaje era leeento y desagradable , más que en cualquier otra aerolínea que haya usado, y uso unas cuantas al año. El avión era muy viejo con equipamiento obsoleto, no repetiría si tuviese otra opción.
Se demoró más de la cuenta, adentro del avión era un caos. No estuvo buena la ida a Sao Paulo, la vuelta muy bien
Retraso de más de tres horas. No información en absoluto. Pérdida de conexión en Estambul por retraso. Arreglo de otro vuelo sin posibilidad de elección en absoluto. Burocracia eterna para conseguir hotel. Un desastre la forma en la que el personal se relaciona con los pasajeros. Lamentable
Ventajas: "Todo mal"
Desventajas: "Cancelaron el vuelo anterior y perdí este. Un desastre de atención"
Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"
Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."
Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"
Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"
Ventajas: "La puntualidad"
Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"
Ventajas: "El entretenimiento de a bordo"
Desventajas: "Tripulacion poco cordial. Comida mediocre"
Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"
Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"
Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"
Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"
Desventajas: "Mejorar limpieza en las mesas del avión."
Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"
Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"
Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"
Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."
Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"
Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"
Desventajas: "It was too warm and the seats had very little legroom"
Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"
Ventajas: "Salida a tiempo"
Ventajas: "El servicio salida a tiempo"
Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"
Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"
Ventajas: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Desventajas: "No complaints"
Ventajas: "Muy buena atención y muy puntual...gracias"
Ventajas: "Service and food"
Ventajas: "Crew was very helpful and nice."
Ventajas: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"
Ventajas: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Desventajas: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."
Ventajas: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Desventajas: "Nothing to complain about honestly."
Ventajas: "Excelente atención"
Desventajas: "El atraso del vuelo, que tuvimos que esperar mucho, primero el vuelo fue cancelado, luego se suponía que salía a las 21 50 y nos toco esperar media hora más en la sala de espera, luego nos subieron al avión y esperar hora y media mas"
Ventajas: "Es de las mejores aerolínea de con las que he viajado"
Ventajas: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Ventajas: "Atención general"
Desventajas: "Muy poco espacio entre filas."
Ventajas: "Limpieza, atención en general, disponibilidad de bebida/comida durante el vuelo, neceser con efectos personales para vuelo"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Limpieza, atención en general"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Todo el servicio en general,la atención,la comida,abordaje,personal calidad Cinco Estrellas"
Ventajas: "Fueron viajes excelentes en tanto al servicio en el avión,como los desempeños de los pilotos y en todo en general!!!!"
Ventajas: "La comida"
Desventajas: "Salió 20 mim tarde y no recuperó. No se entra x manga"
Para un vuelo tan largo deben mejorar los alimentos, Y cobran por el acceso a internet, lo cual no me gusto porque en la compra del boleto no lo mencionan
Por el precio que pague, es aceptable, pero para un vuelo tan largo deberían mejorar los alimentos.
Creo que es buena la relación costo calidad
La tripulación fue muy amable. El proceso de documentación podría ser más rápido
Las sobrecargó muy amables, pero el abordaje estuvo muy desordenado y los asientos muy rígidos
Desventajas: "The airplane is small... the seats are very small."
Ventajas: "Emergency exit seat row had so much room!"
Ventajas: "Very informed process of why delays were happening."
Ventajas: "Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops"
Desventajas: "Amenities on Asian carriers are more"
Ventajas: "buen avión, y buena actitud de la tripulacion"
Desventajas: "Limpieza en la cabina y baños"
Ventajas: "Great crew and great flight"
Desventajas: "Flight was delayed for almost 4 hours, which we got notified over 12 hours prior departure time. Offer different flight options, or maybe switching the airline without an extra fee. Compensation!"
Ventajas: "I lost my phone and when I went to the airport information, they already knew it is for me."
Desventajas: "It's all right for a short flight"
Desventajas: "I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge."
Ventajas: "We got stuck in a line up to check in and the line was over 2 hours long and by the time it was our turn, it was too close to departure ( an hour to go) and they wouldn’t let us board so we didn’t get to take our flight at all."
Ventajas: "The flight didn’t get cancelled. We didn’t crash."
Desventajas: "Flight was delayed because it came from Toronto and it needed to be cleaned."
Ventajas: "Seats had room. Entertainment options were quite good."
Desventajas: "WestJet has lost its Chutzpah. No longer knows it’s identity. Food choices were terrible for a 5.5 hour flight, and the couple of okay choices they were out of very quickly. Crew was friendly enough but no sparkle."
Desventajas: "Delayed flights"
Ventajas: "Attendants were great - left on time and arrived on time. No problems."
Desventajas: "For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto."
Desventajas: "The food was extremely mediocre for an $18 meal."
Ventajas: "The friendliness, the options through the app with movies etc"
Ventajas: "The stewardesses were friendly and accommodating very pleasant experience!"
Ventajas: "El Buen Servicio"
Desventajas: "Todo muy Bien"
Desventajas: "Los televisores del avión no funcionaban"
Ventajas: "Great staff. Overall good considering the cheap flight."
Desventajas: "No free meal, the pizza ordered was terrible. No tv, only iPads for rent."
Ventajas: "staff was unfriendly. no options for entertainment that don't cost. no blankets to keep warm. i understand airlines need to make money, but they're making it much less enjoyable. on the upside, my flight down had incredible staff who treated me and my mother very well. sometimes, people make all the difference ;)"
Ventajas: "West jet people cope with constant delays and breakdowns with calmness and desire to help the passengers. My flight was fine, no problems. I trust that any problems that come up can be resolved."
Desventajas: "I know that snacks are not a major factor on a flight but when there is the exact same choice of Lotus cookies and pretzels on every single flight it is really boring. By the end of three flights over a long day, it’s pretty awful."
Ventajas: "The friendly company of stranded passengers before and after boarding and crew who did their best not to get rattled."
Desventajas: "It took so long to get home and it is a long trip anyway."
Ventajas: "The staff members are very friendly, helpful, and personable."
Desventajas: "The delay of the return flight was a bit of an inconvenience, however the flight crew was very professional about it."
Ventajas: "service was excellent. Very cheerfull staff."
Desventajas: "happy employees and very helpfull"
Desventajas: "No wifi’s connect but overall great flight"
Ventajas: "Always friendly"
Desventajas: "No complimentary drink all of a sudden"
Ventajas: "impressed with Westjet"
Ventajas: "crewmembers were very nice"
Desventajas: "Huge delay with the flight with no explanation"
Desventajas: "delayed 2 hours and I missed my connecting flight"
Ventajas: "Crew was pleasant"
Desventajas: "Both flights were a half hour late in taking off, and arrival."
Ventajas: "The crew was friendly and funny."
Desventajas: "The Westjet staff at the Sudbury airport was not exactly friendly. My flight was departing at 6am, and they ask to be there 45 mins before which would have been at 5:15am, I got there at 5:20am and the gate was closed. At 5:25am an employee came to check me in but still advised me to be 45 mins in advance next time. I was only 5 mins late and they weren't even at the gate on my arrival. The security at the airport was rude."
Ventajas: "They still give free cookies and friendly staff!"
Desventajas: "Flight delayed"
Ventajas: "The service its good"
Desventajas: "One baggage did not arrived"
Ventajas: "En general esta bien"
Desventajas: "No encuentro algo."
Ventajas: "Flight was very pleasant, not full, on time and seats had electrical outlets and USB ports."
Desventajas: "They destroyed my checked luggage and refused to give me an adequate replacement. They also refused to cover for the resulting damages to my items."
Ventajas: "Quick unload"
Desventajas: "Big delay"
Desventajas: "My luggage did not make it."
Desventajas: "Should be more hearty food and more entertainment like tv, movies and radio"
Desventajas: "It was as if the baggage fell of somewhere from the plane and came in contact with water."
Ventajas: "Very positive and smooth experience. Love the app and free wine!!!"
Desventajas: "None that I can think of. I recommend this airline to anyone."
Ventajas: "Brought our own sandwiches.."
Desventajas: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."
Servicio de alimentos incluidos en coste del vuelo y entretenimiento en las pantallas del avión.
Desventajas: "No USB charging point working and I had purchased on board wifi"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Desventajas: "Flight delayed, lost our luggage, broke our stroller"
Ventajas: "There wasn't anything special about this flight to like, unless you like leaving late and no leg room."
Desventajas: "Try leaving on time for once, I nearly missed my connection because Aer Lingus is terrible at on time departures. I'm just under 2 meters tall, the seats were so tiny my knees were pressed into to the seat in front of me the entire trip."
Desventajas: "El embarque un desastre"
Ventajas: "The price point."
Desventajas: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."
Desventajas: "It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before"
Desventajas: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"
Desventajas: "The seats could have been more comfortable and . The plane was over booked"
Ventajas: "The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided."
Desventajas: "One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries ."
Ventajas: "Seats offered decent space and crew was nice."
Desventajas: "I called the airlines and requested a special meal, and was only provided it one-way so was left unable to eat anything. Water was free, but would only give you small amounts and was very infrequent. Waiting in the queue to check luggage took over an hour. There were only a few attendants, and at one point all attendants left except for the one that was checking in flight attendants. Awful."
Desventajas: "Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water."
Ventajas: "Food considerably better than BOS- DUB route."
Desventajas: "Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats."
Desventajas: "my seat wouldn't stay up, kept sliding back seat27a."
Desventajas: "I was wondering, why my stuff in my suitcase were wet,?I have to give all clothes to laundry"
Ventajas: "Same as above"
Desventajas: "Same as above."
Ventajas: "I loved that they had blankets and pillows available, and the seats overall were comfortable. I also loved the in seat screens so we could watch movies. The select was a little limited compared to other airlines, but they still had some brand new releases. They also fed us two meals and a snack, and the crew was super nice."
Desventajas: "The boarding process was a little confusing. It was done by row numbers but not very well announced, so I wasn’t actually sure when my row was supposed to board."
Ventajas: "Professionalism and courtesy!"
Desventajas: "Have to pay for a coffe"
Ventajas: "We arrived safely."
Desventajas: "They announced that it was different aircraft, different airline operating the flight. It was an hour late. Then they lost our luggage."
Ventajas: "Plane was half full."
Desventajas: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"
Ventajas: "Good service, attentive, courteous and friendly cabin crew. The ease of getting immigration completed at Dublin rather than having to wait in line for over an hour at London. Wheelchair assistance available right at the exit from aircraft for each flight."
Desventajas: "The flight was two hours late."
Ventajas: "The leg room was smaller some of the other airlines. The seat was so uncomfortable to sit on for the flight."
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Ventajas: "When boarding, initial impression was that of a very clean and fresh atmosphere. Attendants appeared very neat and acted very professional. More so than any airline I have travelled with."
Ventajas: "Boarding was very quick"
Desventajas: "Non-alcoholic drinks should be free on the flight."
Ventajas: "The employees were friendly."
Desventajas: "I was surprised You had to pay for a cup of coffee."
Ventajas: "Very comfortable Transfer in Dublin very easy Everyone very helpful"
Desventajas: "Water and coffee were being charged at $3 a drink - that was a first and I didn’t like that. Especially water, but coffee?!? It’s not like Starbucks was on board."
Ventajas: "Crew was very nice and accommodating. After boarding was complete they moved several passengers to other rows which allowed a better distribution of open seats."
Desventajas: "Per usual, airline food is blah!"
Desventajas: "Flight was delayed over 2 hours. They also lost my luggage. Very poor and rude customer service."
Desventajas: "The aircraft was very cold."
Ventajas: "Flight was short and without any problems."
Ventajas: "Always a pleasure to fly with Aer Lingus!"
Desventajas: "It was the first of the month, so the movies were the old ones and didn't match the ones listed in the in flight magazine. That was the only mild disappointment. Everything else was great!"
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Ventajas: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."
Desventajas: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. It was a short flight, so food wasnt a necessity, but no beverages were complimentary. Given airline security, water, at least, should be complimentary on any flight."
Ventajas: "It was pretty fast and the temperature was very comfortable. I didn't have to cover up with blankets."
Desventajas: "I was surprised they didn't offer a free snack and drink. I was caught off guard not knowing that I had to pay for both and there wasn't any entertainment. There weren't screens for shows or music."
Ventajas: "Good flight"
Desventajas: "What I didn't like on the transatlantic flight was not available on the Venice flight."
Desventajas: "Baggage took 38 min. To come out"
Desventajas: "Flight was late departing and late arriving."
Ventajas: "Everyone seemed to be pleasant, had no issues with any baggage, we paid for the upgraded meals which were pretty good considering where were at. Entertainment system worked fine."
Desventajas: "Seats are fairly crammed together so eating from the middle seat was tight, could have picked up our trays quicker also. Was getting sore sitting for 8 hrs but that's common"
Ventajas: "Entertainment was great. We could watch films as soon as we got on and play the quiz game while we waited 30 minutes on the ground to find a gate."
Desventajas: "Crew did not smile. They did their job, but did not seem to enjoy it."
Desventajas: "Airline lost my luggage..."
Ventajas: "Flight crew was very friendly. Seats were comfortable. Food was decent. In-flight entertainment was very good. I would fly Aer Lingus again. Actually, I will make a point to book with this airline. I also really liked clearing US Customs in Dublin. This saved time and hassle when landing at O'Hare."
Desventajas: "I liked it all."
Desventajas: "The air conditioning was too cold. I had to put on lots of layers of clothes and I was still cold."
Ventajas: "Crew was friendly"
Desventajas: "No entertainment and no snack I don't believe"
Ventajas: "vuelo confortable y agradable"
Ventajas: "The crew was great!!"
Desventajas: "Me correspondió asiento del medio los cuales son de menor espacio con respecto a los asuntos de las ventanas , más para viajes largos pero en cuanto a el viaje de 3 horas están aceptables Pero en si es una línea que tomaré para los próximos viajes a Dominicana, lástima que no me es favorable para e"
Ventajas: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Desventajas: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Ventajas: "Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??"
Desventajas: "What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E"
Ventajas: "Tripulación atenta y amable"
Desventajas: "Asientos un poco incómodos, entretenimiento cuesta extra, podría venir incluido."
Ventajas: "The cabin crew were outstanding!"
Ventajas: "Air hostesses friendly and helpful"
Desventajas: "During a 10 hour flight i mist be able to move a bit every 2 hours but soooo little space. Seats uncomfortable especially when seat in front releases back Food very poor."
Ventajas: "La comida y el servicio por parte del equipo de sobrecargo"
Desventajas: "No había muchas opciones de entretenimiento"
Ventajas: "The crew provided enough drinking water."
Desventajas: "Very high baggage fee of $120 for a single suitcase Extra cost for watching films"
Desventajas: "Paying extra for Entertainment on a long-haul flight"
Desventajas: "small uncomfortable seat,poor air circulation. Could not book my checked bag through final destination, impossible to collect and recheck in time, lost the bag finally got it two days later. Condor needs to coordinate with other airlines for bag flow. Very unimpressed with Condor will avoid in the future."
Ventajas: "Service on flight was second to none."
Desventajas: "Check in at Frankfurt Germany was like Cattle. Very Poor"
Ventajas: "Seating more spacious than other airlines"
Desventajas: "Website did not allow selection of gluten free meal. Email not responded to until too late. Departure gate in Frankfurt had no seating before checkin. Luggage arrived late in terminal at Baltimore."
Ventajas: "friendly staff, good food and clean cabin."
Desventajas: "I’m 5’10 and it was tight on a long flight"
Desventajas: "Are meal portions smaller or have I gotten hungrier?"
Ventajas: "Decent food and had USB plugs to keep phone charged"
Desventajas: "Unpleasant staff"
Ventajas: "Everything was rather fine"
Desventajas: "Lack of possibility to conect personal device such as laptop."
Ventajas: "The new airplane and everything went very smooth and on time"
Ventajas: "On time, clean, nice crew. Able to sleep"
Desventajas: "Crammed seating space, hard seats. Music entertainment was good. Have to pay for movies"
Desventajas: "Perdieron mi maleta, en la conexión de Frankfurt a Cancun, y llego después de 5 días, toda golpeada y rota. Que clase de servicio es ese?"
Ventajas: "Flight attendants made the trip as comfortable as possible."
Desventajas: "Stood in line for two hours before even getting to the concourse. Then sat on the plane another 1.5 hours while luggage was removed for passengers who did not clear security. Leg room was terrible and I am not particularly tall. When passenger in front of me reclined her seat it knocked my Kindle out of my hand and about took out a knee."
Ventajas: "There was little to like except that the crew was friendly and helpful."
Desventajas: "The headline says it all, the plane was cramped and uncomfortable, we had 2 old movies to watch in 11 hours, and they lost our bags and still haven't found them after 2 days - it's been a rough start to our honeymoon and the online/phone support to find our bags has not been good."
Desventajas: "No room. Only 2 movies to choose from. Meals weren't good. No complimentary wine. Paying a little more to fly another airline is probably worth it."
Desventajas: "Rude crew members were the worst part. Mainly one guy. All the women were very sweet."
Ventajas: "Ofrecieron un vuelo de reemplazo, 8 euros para la cafeteria y fueron muy atentos para solucionar el problema"
Desventajas: "El vuelo tenia overbooking y no pude embarcar. La propuesta de vuelo nueva supone el doble de tiempo viajando mas un retraso de 7h con respecto a la hora original, ademas de haber tenido que volver a comprar billetes de yren en el destino"
Desventajas: "I did not like that my flight with Air Dolomiti did not leave on time."
Ventajas: "direct flt from Minneapolis to Frankfurt Friendly"
Desventajas: "seating is crowded movie choices limited"
Desventajas: "boarding delayed by about an hour without announcements! then move to the bus boarding area for another 20 min wait. finally dleay of take-off due to maintenance issue which was announced."
Desventajas: "Premium entertainment???"
Desventajas: "Every little thing apart from meals was sold at a ridiculous price, including an "entertainment package" which allowed you to watch movies on your screen seat. Debit cards aren't accepted, and without paying you can only watch two movies, one a chick flick and the other a children's movie. They had the most cramped and uncomfortable seats I've ever experienced on an international flight."
Ventajas: "I had never heard of Condor before this trip and as a regular traveler to Europe I was a little nervous. But everything was a breeze! Boarding was super easy, The overhead compartments were spacious enough for my overpacked suitcase and I got a whole row to myself! Will definitely be flying Condor again."
Desventajas: "I did get my regular altitude sickness so actually having a vomit bag would have been nice."
Ventajas: "Despite being late coming into Seattle, the flight largely caught up and arrived only a few minutes late. Staff was courteous."
Desventajas: "Staff made no effort to check on kids after I asked specific info such as the Condor advertised child coloring pages or other seemingly little things for adults - but that would have made a big difference to children. I also paid for premium meals and was told there were none available - mind you I paid for them ahead of time. I also paid for premium entertainment, again the available features left much to be desired."
Ventajas: "Being fed. Attentive flight attendants. In-flight entertainment. Phone chargers"
Desventajas: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Ventajas: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Desventajas: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."
Desventajas: "My "lacto free" meals included cheese and custard. Not very dairy free."
Ventajas: "Friendly staff, good food and clear information."
Ventajas: "Bottle of water in seat pocket for return flight"
Desventajas: "Paying to watch movies Flights delayed with no explanation given"
Ventajas: "The crew was very nice , they were reign to do lots of things especially with the children to keep them happy"
Desventajas: "Uncomfortable seats , We were traveling in business and the sear don't go all the way down so to slip alll the time , no kids food options ,my wife was eating ravioles and there was a piece of porcelain that was in the food She almost swallowed"
Desventajas: "One hour delay due to catering debacle. Food was terrible and the entertainment lacking. Plane outdated - no headrest TV. Bring your own entertainment!"
Ventajas: "La comida fue buena."
Desventajas: "Cobran por algunas cosas. Pedí prestada una pluma y no me la quisieron prestar."
Ventajas: "The price was right, and everything ran smoothly and on schedule. There was a good amount of space on the plane, particularly for leg room."
Desventajas: "The seats were pretty uncomfortable and hard to sleep in. Most of the entertainment options cost extra."
Desventajas: "I've never been on an Intl flight so crammed."
Ventajas: "It got me there."
Desventajas: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Ventajas: "Seats were comfortable"
Desventajas: "No free alcoholic drinks, only two movies in the free selection, needed to check in directly at the gate"
Ventajas: "Wonderful meals and quick service."
Desventajas: "More comfort I had from Zagreb to Frankfurt then from Frankfurt to Seattle .If you want to watch any movie you have to pay 8 Euros. For vine and beer you pay 5 euros. Last year I had flight with Lufthansa and entertainment and vine ,even Whiskey was free."
Ventajas: "Thanks kayak for running updates!! Flights on time and crew friendly. Good meals!!!"
Ventajas: "The crew was above average. The food was good and mostly inluded in the ticket price."
Desventajas: "Legroom and overhead bin space was very limited. I felt very cramped. Very limited amount of complimentary entertainment, too."