El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Nice staff"
Desventajas: "More Movies and TV shows"
Ventajas: "crew was amazing"
Desventajas: "nothing. amazing flight"
Ventajas: "Delay of check in with upgrade"
Desventajas: "Movie selection"
Ventajas: "Lots of Leg room"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Privacy of window side seat"
Desventajas: "Please contact me immediately!"
Ventajas: "Entertainment was good"
Desventajas: "PA system was used excessively."
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Desventajas: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
Ventajas: "I would recommend to everyone JAL"
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Desventajas: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
Desventajas: "Meal was served frozen."
Ventajas: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
Desventajas: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ventajas: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Desventajas: "would have liked more food options and recent movie selections"
Ventajas: "Business class seat was good."
Desventajas: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Ventajas: "The flight is on time,service is excellent."
Ventajas: "Sakura lounge was excellent."
Desventajas: "The entertainment system was bit unsteady."
Ventajas: "The workers are always wonderful."
Desventajas: "Food was not as good as in the passed."
Ventajas: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ventajas: "Polite service, comfortable flight, no delays"
Ventajas: "Staff- the ladies in flight were very friendly and courteous."
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Desventajas: "Sorry, my seat really uncomfortable..."
Ventajas: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ventajas: "Roominess of economy seats."
Desventajas: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
Desventajas: "My seat was not comfortable and it was uncomfortably warm."
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Desventajas: "I wish they flew all over the USA, American carriers should be ashamed"
Ventajas: "Service & Food"
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "Flight attendants are really kind and patient."
Ventajas: "Very polite and fast service, international Languages"
Desventajas: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Ventajas: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Desventajas: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"
Ventajas: "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
Desventajas: "The dinner wasn't so good. I think they could use some improvement in that area"
Ventajas: "Great flights! Absolutely no complaints! And they have free alcohol with your meals! I didn't know that still existed in air travel these days but Kudos!"
Desventajas: "Nothing, keep up the good work!"
Ventajas: "Everything about the flight was good."
Desventajas: "the seats are not reclined, not comfortable at all"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Desventajas: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ventajas: "Never take it"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Desventajas: "No complaints, I would say....ANA the best,!"
Ventajas: "ANA did great on everything I could expect from a flight."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service was great"
Desventajas: "Sound on entertainment system did not work"
Ventajas: "Everything was just perfect"
Ventajas: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Desventajas: "Great staff and food for a plane."
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Ventajas: "Staff and crew and food!"
Desventajas: "We could not check in online. This was frustrating and we do not know why?"
Ventajas: "The seat, service and food..all is great as always."
Desventajas: "very average"
Ventajas: "easy check in."
Desventajas: "can't choose my own seats."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Overall excellent"
Ventajas: "Everything was fine"
Desventajas: "The seats hurt my butt"
Ventajas: "Food and entertainment is great."
Desventajas: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Desventajas: "No opción de español"
Ventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Desventajas: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Ventajas: "Good good, good service, and good equipment."
Ventajas: "Very Comfortable Equipment"
Desventajas: "Vegetarian food options"
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Ventajas: "Fantastic customer service, excellent food everything was best and clean."
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "5 stars around"
Desventajas: "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Desventajas: "Very nice services"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Very pleasant. I upgraded to economy plus so that was a bonus."
Ventajas: "pleasant service. no surprises, delays , etc. thank you."
Desventajas: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Ventajas: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Desventajas: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
Ventajas: "overall clean and comfortable, service is great"
Ventajas: "Enjoyed the flight very much!"
Desventajas: "Too much scrutiny for my request for a double vodka screwdriver"
Ventajas: "the crew was friendly and efficient."
Desventajas: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Ventajas: "Fast flight"