Ventajas: "The crew were superb and the bathrooms were regularly cleant"
Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "the food and the business seat is very good."
Desventajas: "the entertainment must be update more."
Ventajas: "Crew was amazing"
Desventajas: "Seats was kinda uncomfortable. Leather seats would be great"
Ventajas: "Crew was amazing and attentive as always."
Desventajas: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Desventajas: "Need more movie options for a 14 hour flight"
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Desventajas: "It could have been better if it was a Korean Air flight."
Ventajas: "The flight was comfortable and service was good"
Desventajas: "In flight entertainment movies were limited"
Ventajas: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Desventajas: "The movie selection was small and a bit outdated"
Ventajas: "A comfortable flight, with fine service."
Desventajas: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Desventajas: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ventajas: "service, food, kindness"
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Desventajas: "They need to offer more water on the flight. Had to keep asking."
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Desventajas: "High chance of getting delay, this is mostly because of the nature of Korean air."
Desventajas: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Ventajas: "Everything except the food option"
Desventajas: "No vegetarian option for the meal"
Ventajas: "On time, clean, friendly, comfortable, helpful."
Ventajas: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"
Ventajas: "Cleanliness and professional crew."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "The flight crews are friendly."
Desventajas: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Ventajas: "Everything was perfect!"
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Service was very good"
Desventajas: "The food was marginal and they have a very poor selection of movies ( Korean and all other movies)"
Desventajas: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Desventajas: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The crew and entertainment."
Desventajas: "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
Ventajas: "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
Desventajas: "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Ventajas: "Cleanliness. More leg room"
Desventajas: "Attitude of a couple of the airline stewardess toward me. They served the Korean citizens and deliberately overlooked me for snacks or coffee/tea. I had to ask thrice."
Ventajas: "same as above"
Desventajas: "long wait for our baggage to be released to the conveyors after we had arrived"
Ventajas: "the stewardess were nice food could have been a little bit better, but it was a snackish lunch anyways, so no complaints media on board were a good selection was almost late for boarding due to long lines and transportation, so the crew was super nice and let me rush in. did avoid the traffic getting in, which was nice"
Desventajas: "major turbulence right before landing, made the airplane shake and dip like a roller coaster. i usually am okay with turbulence, but the winds were strong that day"
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Ventajas: "It was all good. Really no complaints."
Ventajas: "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
Desventajas: "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
Ventajas: "Courteous and attentive service. Generous with extras (e.g. wine, meals). The entertainment options (movies, TV, music) made the 13 hour flight pass quickly. I was even able to catch a few hours' of sleep thanks to the ample leg room and a seat that reclines more than 15 degrees. Finally, the fellow passengers (mostly Korean) were quiet and polite, which made the flight all the more delightful. This is definitely my goto choice for trips to Southeast Asia."
Ventajas: "Crew was really kind and food was delicious !!"
Desventajas: "We were so satisfied with services"
Ventajas: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Desventajas: "Didn't have a problem at all."
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Desventajas: "The seat covers looked worn and dirty. Needs an upgrade."
Ventajas: "Crew is attentive to our needs"
Ventajas: "Service was excellent!"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Old plane. Technology didn't work"
Ventajas: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "Very comfortable. best airline I flew on overall and was first time ."
Desventajas: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Desventajas: "1 hour delay of departure"
Ventajas: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Desventajas: "Way too cold"
Ventajas: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Desventajas: "Absolutely no complaints"
Ventajas: "everything good"
Desventajas: "need new toilet"
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Ventajas: "The staff were so friendly and helpful."
Ventajas: "Amazing service!"
Ventajas: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Ventajas: "More leg room than other airlines, superb service and excellent food!"
Ventajas: "Crew members were very friendly n helpful."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Desventajas: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Everything great personnel"
Ventajas: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Desventajas: "Don't change anything!"
Ventajas: "Not much turbulence"
Ventajas: "Crew, plane, punctuality"
Ventajas: "Overall just a really great experience."
Desventajas: "Nothing negative to report."
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Desventajas: "Seats are tight and hard"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ventajas: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Desventajas: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -Not much leg room"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Desventajas: "Not one complaint"
Ventajas: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Desventajas: "Everything was perfect"
Desventajas: "Good as expected"
Desventajas: "On this day, I’m well please."
Ventajas: "Fast travel"
Desventajas: "Customer service"
Ventajas: "Comfortable seats."
Ventajas: "Amazing crew and food; clean lavatories throughout the flight"
Desventajas: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Ventajas: "Crew is very friendly! And overall plane was clean."
Desventajas: "Better control of rude/upsetting passengers around."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Everything was great"
Ventajas: "Late night flight, crew was good and timely"
Desventajas: "I got sick from the spaghetti dinner served 2 hrs before landing."
Desventajas: "Fair enough"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
Ventajas: "The crew were nice & the flight was on time."
Desventajas: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Desventajas: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Desventajas: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Desventajas: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Desventajas: "Great flight, and food was pretty good as well."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Crew friendliness, comfortable seat"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Ventajas: "All the staff were courteous and polite. Bathroom is clean and landing was perfect: it was so quite , I didn’t even know we touch downed."
Desventajas: "Didn’t like PA system: poor quality and pronunciation of English."
Ventajas: "Everything from boarding to entertaiment."
Ventajas: "On time departure Attentive crew Good food"
Ventajas: "As always it's the professional kind efficient staff."
Ventajas: "The flight was good, quiet and smooth and we had a lot of legroom on the way to Seattle."
Desventajas: "The serve food was not that great. I wish that they have more options to choose from."
Ventajas: "Food was hot and very good. Had beverage service several times. I was seated in economy. New plane and each seat had it's own video monitor. Nice feature."
Ventajas: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Ventajas: "the staff...very professional and warm...great amenities...food was excellent..very comfortable plane"
Desventajas: "had to inquire about cocktail service"
Ventajas: "Good food. Lots of movie selections. I like the amenities in the bathroom."
Desventajas: "Less space. No socket to charge phone."
Ventajas: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Desventajas: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Ventajas: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."
Ventajas: "I flew business class and the staff was attentive without being overbearing. I would fly EVA Air again."
Ventajas: "Beautiful stewardesses on EVA, big aircraft."
Desventajas: "TVs are outdated and small. Not as roomy as the 777."
Ventajas: "Same as above."
Desventajas: "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."
Ventajas: "Nothing. I find it ridiculous because I find a good deal on a flight I don't get credit for any of the miles!! I fly to Thailand 3-4 times a year and all I want is to get good service and when I have a three hour layover in Taipei to b able to go to the gold card lounge and relax!!"
Ventajas: "extra room in the extended economy class. i was upgraded to there because of my gold star alliance"
Desventajas: "nothing to note"
Desventajas: "The seats are too small. There is not enough leg room. Very uncomfortable !!"
Ventajas: "i liked the emergency seat because I had more room"
Desventajas: "The flight from Seattle to Taiwan was one of the worst flights I ever had. Not only was there no outlet for me to do work, but the 2nd level of the plane was unusually warm and stuff. However flying back from Taiwan to Seattle was not as uncomfortable, it was still annoying to not have an outlet. Also the entertainment screen on those flights were really small. Lastly, the food overall was mediocre, but that was not as big of a deal to me."
Ventajas: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Desventajas: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ventajas: "same as previous flight"
Desventajas: "same as previous flight"
Ventajas: "I became very light-headed during flight and received excellent and compassionate care. Wonderful crew."
Desventajas: "The food is fine but not great"
Ventajas: "No issues with boarding Departed and landed on time Nice blankets"
Desventajas: "Food was not good TV/movie options seemed limited Hot tea was very bitter"
Desventajas: "I had a strange experience with flight attendants who were obsessed with open and closed Windows (honestly why does it matter?) and was constantly being told to take off headphones which no other airlines make you do anymore. The flight attendants were just overbearing and rude at times."
Ventajas: "The stewardesses were outstanding and really seemed to care how we were treated. Fantastic"
Desventajas: "the entertainment from the flight from Taiwan to the Philippines was unsatisfactory in every conceivable way . No choices, no quality and the same for everyone."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"
Ventajas: "The crew were busy but very attentive"
Desventajas: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "The crew were very attentive and the pods are comfortable."
Desventajas: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Excellent crew"
Desventajas: "It was nice experience"
Ventajas: "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."
Desventajas: "Flight was delayed for 4 hrs, the additional delays st the arrival airport."
Ventajas: "Again the food was excellent"
Desventajas: "Not enough operational toilets"
Ventajas: "Food was mediocre and passable."
Desventajas: "Rude behavior of Cathay Pacific Staff"
Ventajas: "Disciplined, timeliness."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "The airline stewardess are nice Smile"
Desventajas: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
Ventajas: "Inflight crew"
Desventajas: "There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates."
Ventajas: "Except for one time service everything else is good"
Desventajas: "Staff forgot what I have asked for boarding could have been done using zones."
Desventajas: "No hay películas en español"
Ventajas: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Desventajas: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Ventajas: "It was a lovely flight. Food/drinks were excellent."
Desventajas: "Toilet cleanliness needs to be better."
Ventajas: "Food is great!"
Desventajas: "Bathrooms are not as clean."
Ventajas: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Ventajas: "Great food, great movie selection."
Desventajas: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
Ventajas: "Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service."
Ventajas: "Good service"
Desventajas: "Older plane"
Desventajas: "I requested special meal It wasn’t good and I got the food poison which make me sick."
Ventajas: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Desventajas: "Food seemed old and crew was too busy"
Ventajas: "Great entertainment choice"
Desventajas: "Vegetarian meal pre-order very dull."
Ventajas: "Need more movie selection on classic"
Desventajas: "Food was worse no snacks at all"
Desventajas: "We missed our connection because Cathay was delayed. They booked us in a nice hotel in Hong Kong but failed to reimburse us for food as promised. In fact, no one was able to prove us with proper information on how to handle refunds. The next flight was late over an hour. No reason provided. Overall, no one knows what's up and any inconveniences are the customer's problem to deal with."
Ventajas: "Cathay Pacific provided excellent service."
Ventajas: "Cathay Pacific takes great care of you. The food is good (for airline food anyway), the staff is helpful, and there is a pretty good selection of free movies. I would definitely fly with them again."
Ventajas: "I really appreciated the customer service and the level of quality Cathay provides."
Desventajas: "The vegetarian meals could improve."
Desventajas: "Really uncomfortable seats"
Desventajas: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Ventajas: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"
Ventajas: "Great crew. But, they ran out of breakfast choices early."
Ventajas: "Cathay offer a hotel for the overnight delay at Grand Harbor hotel with a free taxi voucher. This is a good help for us to prepare for the horrible next day."
Desventajas: "The missed flight to SFO was replaced by another flight to LAX next day and then from LAX to SFO via United as domestic flight. This is horrible experience since we had to check out all luggages, go through custom and then check in the bags again with all weighing problems. The worse is that to go from International terminal to United domestic counter, we had to pull the luggages along the curb from one end of the airport to the other side of it. We will never take this option again"
Desventajas: "Those economy seats can only fit a child comfortably."
Ventajas: "Overall service was excellent"
Ventajas: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Desventajas: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."
Ventajas: "The attendants were fantastic!"
Desventajas: "I ordered a fruit plate and it was acceptable however, my boyfriend had yet another bad meal."
Ventajas: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."
Hubo mucho cambio con la hora de salida del vuelo y el personal iba acelerado, tendiendo a ser bordes, como si fuese culpa del pasaje el problema. La comida en este vuelo fue decepcionante como poco. Pedí menú especial y uno de los platos que me sirvieron fue un bagel y mantequilla para untar, nada más. Muy inconsistente la calidad de Delta, porque en el vuelo Amsterdam - Boston fue todo genial
La atención de la tripulación estuvo buena El vuelo se atrasó unos 25 minutos
No me asistieron con la silla de ruedas que se solicitó.
El avión está muy bien, los asientos son amplios y cómodos. El piloto muy atento, informando en todo momento. Llegó puntual a pesar de salir tarde por causas ajenas a Delta. El personal de abordo muy amable, y valoradle que hablasen español. Puntos de mejora: el embarque en NY, un poco caótico. No se oía nada que filas tenían que embarcar porque no tenían micrófono, era lento porque solo había una máquina de lector de códigos y el personal del embarque muy borde. Solo lo decían en inglés “Slang neoyorquino” y mucha gente no comprendía nada.
Buena aerolínea con todo funcionando y buena atencion.
Las buenas atenciones del personal de delta en sti
Mucha turbulencia y el personal no todos no era tan amable
Super excelente yo no los cambio por ninguna aerolínea
Un vuelo ágil y con un poco de retraso
Todo fue muy ágil y salió a tiempo
deberían tener más opciones en los snacks que brindan
La comida estaba fría y solo era un sandwich pequeño
Mejoraría el tiempo espera para salir del avión!.
Me gustó el anuncio, hecho para que todo público viera y entendiera!.
La comodidad y la rapidez con que llegan los vuelos es excelente
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Ventajas: "Me gusto casi todo"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Material para entretenimiento"
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Great experience, the service was the best part."
Desventajas: "No dan realmente comida"
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"