Ventajas: "Cramped seats and no beverage service. No crew interaction."
Ventajas: "Comfortable seat, pleasant crew."
Desventajas: "The food was terrible."
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Ventajas: "Seat comfortable"
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "Friendly staff."
Ventajas: "service, food, kindness"
Ventajas: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Desventajas: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."
Ventajas: "very attentive staff clean, comfortable plane with leg room"
Desventajas: "They need to offer more water on the flight. Had to keep asking."
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
Desventajas: "Everything. You have THE worst customer servive evet."
Ventajas: "Flight attendants"
Desventajas: "Clean, great service, good food."
Ventajas: "Excellent service"
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Desventajas: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Desventajas: "We are delayed for 2 hours"
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Ventajas: "Service counter check in was very helpful"
Ventajas: "the food"
Desventajas: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
Ventajas: "I liked everything, their friendly and professional service a board!"
Ventajas: "The take off and landing. Pilots are very good."
Desventajas: "The restroom lacks basic tissue and paper cups."
Ventajas: "Stewardess are courteous."
Desventajas: "Bathroom floor is not maintained properly. Always wet."
Ventajas: "The beautiful and friendly air syewardess."
Desventajas: "Not comfortable sitting on the cramped seat."
Ventajas: "It was all good. Really no complaints."
Desventajas: "food. antertaiment"
Ventajas: "Good Customer Service"
Ventajas: "Free same quality"
Ventajas: "You guys ROCK!"
Ventajas: "Always enjoy the care and treatment provided by Korean Air. They know how to pamper. Thank you KOREAN AIR."
Ventajas: "Good food, friendly staff, great service"
Desventajas: "The seats could be bigger"
Ventajas: "Everything. This airline is top notch. What a pleasure flying with this airline. I felt I was flying first class instead of coach."
Desventajas: "Boarding Procedures. Somewhat confusing and disorganized."
Ventajas: "Their Services are wonderful."
Ventajas: "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
They are all good,but can’t compare with Japanese airlines
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The crew was amazing!!"
Desventajas: "Nothing! Excellent flight!"
Desventajas: "Luggage lost. Tv audio did not work"
Ventajas: "Crew members are extremely friendly and the seat has more leg room."
Desventajas: "in flight entertainment can add more movie and TV shows."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Cabin crews need to learn how to smile."
Ventajas: "even though middle seat, there was enough leg room to rest comfortably."
Ventajas: "i cancelled my flight and still have not got my money returned"
Desventajas: "I dont have my return but you take it right away"
Desventajas: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Ventajas: "good flight"
Desventajas: "food is ok"
Ventajas: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ventajas: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
Ventajas: "Food and entertainment was good."
Desventajas: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."
Ventajas: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "Food Service Crew actually cares about you"
Ventajas: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Ventajas: "Airplane is well kept. Snacks are available near the beverage area."
Ventajas: "Glad to make it to Japan safely and back in one piece"
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Ventajas: "A meal on a two hour flight is an amazing perk!"
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Desventajas: "No individual AC vents to stay cool on long flight."
Ventajas: "Staffs areattentive"
Desventajas: "Chair space so limited"
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Ventajas: "Last minute accommodation for Muslim meal was awesome!"
Desventajas: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ventajas: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Desventajas: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
Ventajas: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Desventajas: "The main entree was not very good."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "It seemed more spacious. Food was pretty good."
Ventajas: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Desventajas: "Menu in business class."
Ventajas: "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
Desventajas: "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
Ventajas: "I booked a flight with JAL; my flight to Japan shafted me with American only. But, this flight was premo! The plane was bigger, more room. The entertainment was much much better than the American Airlines archive. The seats and accessories like pillow, blanket, etc. again much better. 12hr flight was over in what felt like about 5hrs (I watched Star Wars and Hunger Games)."
Desventajas: "The fact I'm too poor to get a premium or above seat."
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Ventajas: "Yes, it was great."
Desventajas: "Selecting seats online"
Ventajas: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Desventajas: "A newer plane with more restrooms would be great."
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was excellent & seats were comfortable"
Desventajas: "Better boarding procedures. JAL is better."
Ventajas: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Desventajas: "Not much"
Ventajas: "One of the best service! Thank you!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I love the food,"
Desventajas: "Nothing for complaining, everything is good"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
Ventajas: "Premium economy is the way to go! Comfy seats with plenty of room; preflight lounge access."
Desventajas: "Unfortunately, premium economy is the only way to go, because economy class seats are very cramped and "locked" in the upright position (for a 10+ hour flight), and it's a bit pricey."
Ventajas: "All the flight attendants were doing excellent customer service and there was good food."
Desventajas: "There was nothing that I didn't like."
Ventajas: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Desventajas: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
Ventajas: "The crew were helpful and nice. It was comfortable."
Desventajas: "The food was horrible. The movie selections were quite limited."
Desventajas: "The business lounge in honolulu"
Ventajas: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Ventajas: "The food and staff were great."
Ventajas: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Desventajas: "There had to be something better than pretzels."
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Ventajas: "got cancelled"
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "The food was not as good as in my previous flights."
Desventajas: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Ventajas: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Desventajas: "airline is unprofessional the whole trip was canceled"
Ventajas: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Ventajas: "Food & Entertainment"
Ventajas: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Desventajas: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Ventajas: "Services and respectful"
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Desventajas: "No opción de español"
Ventajas: "Enough room for relax, I love this one"
Ventajas: "Incredible service"
Ventajas: "The staff are friendly and helpful. The seat is very comfy"
Ventajas: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Desventajas: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Ventajas: "All the Japanese food are delicious! The crew are polite and nice"
Desventajas: "I suppose, not enough variety of American movie. In my opinion"
Ventajas: "Great value, excellent food and entertainment"
Desventajas: "Chinese passengers, but that has nothing to do with the airline!"
Desventajas: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Desventajas: "No foot rest=back pain"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Wish there was more movies in English"
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Ventajas: "Was able to request a gluten-free meal for the flight"
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ventajas: "New aircraft"
Desventajas: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Ventajas: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ventajas: "Great seating"
Desventajas: "Free internet in long flights"
Ventajas: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Desventajas: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Desventajas: "Raise the cabin temperature"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Crew will do anything to help"
Desventajas: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Ventajas: "Average flight"
Desventajas: "Seats on this aircraft have very upright seats. Not very comfy"
Desventajas: "Better food, better selection movies"
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ventajas: "Excellent service, made a very long flight very pleasant and enjoyable."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Hotel location is convenient, quite comfortable and clean."
Desventajas: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ventajas: "The attentiveness of the flight attendants and the new plane."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Premium economy"
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Desventajas: "Food wasn't the greatest but it was adequate considering shirt trip"
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "The service crew served us well. They are friendly and helpful"
Desventajas: "Too many Indian movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Friendly crew, efficient boarding"
Desventajas: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Staff were awesome. given that my wife and son both had food poisoning."
Desventajas: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ventajas: "they even addressed me by name"
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Ventajas: "everything, excellent job"
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "For as long 14 hour journey they sure make it comfortable."
Desventajas: "No complaints"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Seating space was very good. Meals terrific"
Desventajas: "Food not so good"
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Desventajas: "Earphones were poor and when replaced still did t work well"
Ventajas: "The crew was amazing!!"
Ventajas: "toothbrush and toothpaste and ability to charge cell phone"
Desventajas: "my personal headphones did not work well with the seat audio jack"
Ventajas: "every thing was ex best flight I have ever went on. I would rec your services to anyone."
Ventajas: "Crew was friendly"
Desventajas: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
Desventajas: "Your staff behavior at your counter at Hongkong airport. They did not bother to organize wheel chair which was requested on line. We had to board the fee flight without wheel chair."
Ventajas: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Ventajas: "WAS OK BUT NEED BETTER PILLOWS"
Ventajas: "Business seats great, personal attentive service; more great entertainemnt than I could consume! Business class almost empty..."
Desventajas: "I pre-ordered my meals, which were very beautifully presented andtasty, but did feel they weren't large enough. Dessert offerings lacking"
Desventajas: "Was never notified that my wife would not be allowed to board the plane due to travel. Neither the airline or travel agency warned me of this."
Ventajas: "Everything was fine."
Desventajas: "Not much."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Crew always very friendly"
Desventajas: "More comfortable seats"
Ventajas: "My trip to Houston to Manila on December 27,2018 is very inconvenient You have to wait in line to used the toilet becouse Two toilet is out of order . Again very inconvenient flight BR51 toilet between economy plus and economy two toilet is out off order"
Desventajas: "Make sure that all the toilet in every flight is in order or working condition so that we don't have to wait in line just to used it . It is not acceptable if two toilet is out of order."
Ventajas: "crew was great!"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "Incredibly slow wifi"
Ventajas: "On time"
Desventajas: "All was ok"
Ventajas: "Great service"
Desventajas: "They treat everyone so well"
Desventajas: "Errors made on flights both too and from Taipe were cancelled. Wasted 3 hours of my time!"
Ventajas: "Departure and arrival time"
Desventajas: "Food and not enough snacks available. FA is not friendly"
Desventajas: "Lack of movie selections. ear plug location is not convenient, especially when your neighbors want to get out and you have to unplug headphone in order for them to pass through."
Ventajas: "The crew for the trip back to US was not as good as the crew for the trip to Taipei."
Ventajas: "We liked the spaciousness and overhead bins."
Desventajas: "The seat was not comfortable. On the flight out, we were in an Airbus and its seat was so much better."
Desventajas: "Another enough beverage offerings during meal service. Had to ask for all drinks. Not a lot of flight attendant visits during flight, considering the length of flight."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "My seat in emergency isle was brilliant: quiet, spacious and easy access...perfect for snoozing! I arrived refreshed and ready. The staff at airport and on the plane as usual were focused on assuring my needs were met!!!! Chow was hot and yummy along with real silverware!!!"
Desventajas: "Volume of sound on movies should be increased to off set the plane’s. The viewing screens should be increased in size."
Ventajas: "The demeanor of the crew on our Taipei to Houston flight was friendlier than the crew from our EVA flight from Manila to Taipei."
Desventajas: "This flight had the worst food options from all the other fights we have taken during our whole vacation."
Desventajas: "When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "I️ loved the mall in Taipei!! It was fun to browse around the different stores while waiting for my flight. I️ also loved how easy It was to fall asleep on this aircraft."
Desventajas: "I️ didn’t like how close the seats are to eachother. I️ slept fine however I️ often found myself leaning on the person next to me . Also my neighbor kept coughing but that’s out of talks controll. Overall this was an amazing experience and I️ am happy. With yalls service."
Ventajas: "The service and the smooth landing despite the strong winds upon landing in Houston"
Ventajas: "food is good"
Desventajas: "night hour flight"
Ventajas: "Crew and service were great."
Desventajas: "Food to asian. Entertainment limited and to asian."
Ventajas: "Nice crew, comfortable ,no delate"
Desventajas: "We did not like all the meals in all the flights"
Ventajas: "Awesome crew, great prices and I will use them every time!!"
Desventajas: "The flights are cheaper to Chicago, insist Houston could get these rates"
Ventajas: "\the well trained wheel chair servers. They care."
Ventajas: "I like the food. And also the great crew! very nice and always smiling. I didn't get bored because of the entertainment and they're always serving food all throughout the flight! I'll definitely fly with EVA again."
Ventajas: "Very modern airplanes. I love the fact that I'm able to tack the conditions and location of the flight on the screen in front of me, watch movies and all sorts of entertainment. Menu is delicious and staff super professional and well trained. Thanks."
Ventajas: "I love the price, all staff was kind and helpful and the seats are comfortable."
Desventajas: "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
Desventajas: "crew very bad. Act like they didn,t want to be bothered. Never smiling."
Ventajas: "Crew was most helpful and gracious."
Ventajas: "I got to Houston earliet than posted"
Desventajas: "The food, kinda hard..."
Ventajas: "I liked meals."
Ventajas: "The value for money is very good with EVA. The planes are modern and clean. The staff is very friendly. I will no doubt be flying with EVA again!"
Desventajas: "Nothing major to say here; just a few suggestions. I find the meals and entertainment to be a bit lacking compared to other airlines of the same caliber. With that being said, the value for the air fair charged is hard to beat."
Desventajas: "A little delay in boarding but after other airlines I flew this has been best by long shot"
Ventajas: "The fact the staff try so hard to comfort passengers"
Desventajas: "Cant fond any wrong doing"
Ventajas: "Given an exit seat. Crew were excellent. Service was superb."
Ventajas: "The flight attendants were very attentive. The meals were excellent! Eva Air surpassed my expectations. I will definitely fly Eva Air again"
Ventajas: "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
Ventajas: "Entertainment system was nice."
Desventajas: "Seats not comfortable. Staff not friendly."
Desventajas: "Movie selection was limited"
Ventajas: "I fly with family from Houston to Manila regularly. It's a long flight but both Eva and Korean Air always have better prices than other air lines, especially American companies. They are just more professional, have better service and are cleaner than American airlines. I will always fly Eva or Korean. I don't know what some of these people are talking about. EVA always offers tea, water, apple and orange juice."