Los asientos son un poco estrechos
Ventajas: "Good food. Very clean bathrooms. Great service"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Respectful crew"
Desventajas: "Crew are ok"
Ventajas: "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
Desventajas: "More movie choices. Game choices and cartoon series for kids"
Ventajas: "The crew was great, food was great and the seats wider and comfortable !"
Ventajas: "Amazingly kind and helpful crew. Great food."
Ventajas: "lots of legroom. courteous staff. bathroom is clean"
Desventajas: "everything is excellent"
Ventajas: "FOOD WAS GREAT"
Desventajas: "BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Plane are clean"
Desventajas: "The food is really good"
Ventajas: "Plane was on time and crew was courteous"
Desventajas: "Crew didn't come through the cabin enough to offer water and drinks."
Desventajas: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."
Ventajas: "on-plane flight operation is very good"
Desventajas: "back-office support is very poor. for example they sent me an email before the departure date in Korean only."
Ventajas: "Upgrade to business class"
Desventajas: "No alcohol"
Ventajas: "See comments above."
Desventajas: "See comments above."
Ventajas: "The attendants were very nice and the food and drinks service was good."
Desventajas: "The seats are pretty uncomfortable."
Ventajas: "Excellent crew"
Desventajas: "Very uncomfortable seats."
Ventajas: "Great service. Comfortable seating."
Desventajas: "More variety in foods available would be nice but whatever we did have was good."
Ventajas: "Facial mask pack service"
Ventajas: "Flight was not over crowded. Got to rest. Crew very helpful and friendly"
Desventajas: "Food disappointing"
Ventajas: "Crew was nice plenty of food"
Desventajas: "Every plane delayed. They made me run to my connecting flight. My luggage never made it."
Ventajas: "Crew friendly and approachable."
Desventajas: "Food was okay, but that crew should have condiments handy when requested and not have to go retrieve in pantry which takes some time"
Ventajas: "The exceptional service combined with the great food and cleanliness of the cabin was great."
Ventajas: "Asiana es lo mejor"
Ventajas: "They served grewl twice I thought I was getting grewl with road kill to eat"
Desventajas: "The food and seemed like one of the lady's working there did not like her job"
Ventajas: "leg room was better than most."
Desventajas: "seat cushions were kinda hard"
Ventajas: "On time, excellent staff!"
Desventajas: "Improve the food menu. The entertainment screen is a bit small and old."
Ventajas: "I like how I asked for an aisle seat and it was given to me without hesitation."
Desventajas: "No complaints."
Ventajas: "The flight attendants are very quick in attending our needs. The airplane is spacious and clean."
Ventajas: "Good sized seats of A380"
Desventajas: "They served wine about 40 ml with dinner ."
Ventajas: "The crew was very nice and attentive. Food was great."
Desventajas: "The restroom was dirty, nobody cleaned during the whole trip. Movie selectins are limited for a 13 hr. Flt."
Ventajas: "Service was as expected."
Desventajas: "There was a baby in my section crying for 10 hours and nothing at the parents or crew could do would make him stop crying. I couldn't sleep"
Ventajas: "Great food - really yummy - and a really easy, reasonably comfortable flight."
Desventajas: "The headphones only transmitted the sound through one ear."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Desventajas: "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "No good Korean movies to watch."
Ventajas: "I love the new A380 but wonder why even a new plane comes with ashtrays in the bathroom..."
Desventajas: "was not informed I would have to pass through security screening in Seoul. I grabbed some beers in the Hanoi airport as souvenirs but had to turn them in when changing planes in Seoul."
Ventajas: "A bit delayed but still arrived almost on schedule"
Desventajas: "Seat needs more cushioning"
Desventajas: "I didn't appreciate the fact their website does not offer a variety of choices like vegetarian or vegan or even low calorie or low salt options"
Ventajas: "Very good service"
Ventajas: "Food is good. Movies are good"
Desventajas: "It's a 2 decker plane and full. 2 of the bathrooms are not working. Flight stewardess on flight not so attentive. Inside of plane is hot."
Ventajas: "Service is good"
Desventajas: "There is so much of delaying and layover"
Ventajas: "They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude."
Ventajas: "I got delay which make me dont have enough time to check in at LA"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Delayed too much except that, everything was good"
Desventajas: "Suggest online check-in providing change seat options"
Ventajas: "Excellent crew"
Desventajas: "More comfortable seats"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Desventajas: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
Ventajas: "Crew was amazing!!"
Ventajas: "Food and seat was great."
Desventajas: "Wheelchairs took a long time to pick us up"
Ventajas: "The food was okay which is much better than the outbound flight."
Desventajas: "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."
Ventajas: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Desventajas: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "Comfortable seat, good entertainment, orderly boarding and deplaning."
Ventajas: "The staff being very attentive & prompt , great service"
Desventajas: "Seats not comfortable for a long haul flights"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Good seat - request granted"
Desventajas: "They gave menu only to find out they ran out of what I wanted. Don’t even show or hand out menu so passengers won’t expect."
Desventajas: "No hay películas en español"
Ventajas: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."
Ventajas: "Flight and service were excellent on all accounts including food."
Desventajas: "Boarding was not organized in Hong Kong. Passengers were not called in groups, and therefore, an unorganized line formed between seats. Staff did not clearly tell passengers when boarding was taking place, and where to form lines. I was very surprised."
Ventajas: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Desventajas: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."
Ventajas: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Desventajas: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Ventajas: "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
Desventajas: "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."
Ventajas: "Food was great. Crew nice"
Desventajas: "All good"
Ventajas: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Desventajas: "the person in front of me just laid down his seat for almost entire flight which made me to have no rooms people are switching seats without letting flight attendants to know. This is not fair for other customers"
Ventajas: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Desventajas: "Food options"
Ventajas: "Good service"
Desventajas: "Seat is hard to adjust."
Desventajas: "Flight arrived in LA 30 minutes late. Then had to wait another 30 minutes for a gate to open. All in all, the flight arrived 1 hr late which is very inconvenient and annoying. And the crew isn't has friendly. The boarding time in Hong Kong took a very long time"
Ventajas: "Best long flight ever! I could actually sleep - the crew tucked me in, I was so deranged I could not figure how anything worked but once they got me in snooze position, I was out. The food was horrible, but everything else was so wonderful, I did not care. Thank you for the amazing seat!"
Ventajas: "Boarded on time. Landed safely."
Desventajas: "Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight."
Ventajas: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Desventajas: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."
Ventajas: "Overall is good."
Ventajas: "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. The layover was way shortest as compared to other competitor flights. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."
Ventajas: "Staff were excellent Food"
Desventajas: "Delayed over an hour. Poor communication on delay/flight info."
Desventajas: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"
Ventajas: "I liked the time it took to arrive- the pilot was fast."
Desventajas: "Food quality was poor Boarding was late on all four flights The flight was extremely unsanitary - the dirtiest flights I have ever been on and I travel on airplanes at least ten times a year The crew was unfriendly"
Ventajas: "Good, entertainment, staff were nice."
Desventajas: "Not much to complain about."
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Ventajas: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
Ventajas: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Desventajas: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."
Ventajas: "The pilot kept us informed. The food was good. The Moon Cake provided to help us celebrate, even though we were traveling, was an added example of why Cathay Pacific is the standard that everyone else is trying to emulate in Tourist class. The L.A.-based cabin crew provided outstanding service throughout the flight. The in-flight service manager made me believe she cared about the quality of the service in the back, which was outstanding. It was as good as a full, 13-hour flight could be. Even the in-seat entertainment was outstanding and reliable."
Desventajas: "The boarding process in Hong Kong was terrible. It was absolute chaos. If it had not been for then complete turn around after we were on the plane, it would have been the beginning of the flight from hell."
Ventajas: "Overall, excellent service for its Marco Polo club member! I paid USD $100 to join the club. And it is much better than my experience with EVA (diamond member, 4 yrs) and United (gold member)."
Desventajas: "Just join its Marco Polo club and see for yourself."
Desventajas: "my luggage didn't go with me"
Ventajas: "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
Desventajas: "Plane was Not full, enough social distancing."
Desventajas: "couldnt change it"
Ventajas: "Very good"
Desventajas: "Not much except the air con which was so freezing ( pls raise the thermostat a little bit"
Ventajas: "Boarding was very quick and organized. Crew was very helpful."
Desventajas: "787 would be nice...."
Ventajas: "crew were great"
Desventajas: "From worst to worst."
Ventajas: "no comment"
Desventajas: "check in was confusing, …."
Ventajas: "Everything is superb!"
Ventajas: "Since it was over booked, my seat was upgraded to business class."
Ventajas: "Time management"
Desventajas: "More information about the terminals"
Ventajas: "The flight was excellent except for the food. They could have fone better."
Ventajas: "crew were amazing"
Ventajas: "the crew were amazing, flight was smooth & fast"
Desventajas: "Need more leg room"
Ventajas: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Ventajas: "Overall great"
Desventajas: "Was not able to online check in"
Ventajas: "Crew was great and so was entertainment"
Desventajas: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"
Ventajas: "3 hrs delayed."
Desventajas: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
Desventajas: "The business seat was very uncomfortable"
Desventajas: "To check out baggage it was very long try to make it short"
Desventajas: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."
Ventajas: "Their flight attendants are cordial and well trained."
Desventajas: "Flight was delayed as usual and their boarding system is terrible."
Ventajas: "Std 14ish hr flight. Watched movies and slept."
Desventajas: "Flight's too long, can they fly faster?...HA!"
Ventajas: "Smooth fly. Sleep a little bit better not to shaky.some friendly passengers."
Desventajas: "Food is ok not much but ok."
Ventajas: "The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space."
Desventajas: "The food was ok but could do better."
Ventajas: "The food, the flying attendants very nice and profesional."
Desventajas: "There was a little delay in the time that we were suposed to take off , but other than that every thing was great."
Ventajas: "Great on-board service. Also, the food was very good for such a short flight."
Desventajas: "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
Desventajas: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."
Ventajas: "The staff was friendly."
Desventajas: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Direct flight to Los Angeles is convenient. Overall the flight crew was hospitable. The food was enjoyable and they keep restrooms clean"
Desventajas: "Terminal 2 at the Manila International Airport is aweful. The redundancy of screening at the gate is laughable. The terminal is too warm and there are not nearly enough seating for everyone at every gate I viewed. This experience alone may influence future use of Philippine Airlines. The flight attendant who served my section never smiled. I was suprised she is entrusted with serving passengers."
Desventajas: "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
Ventajas: "I liked the service , the friendliest crew, quick ease for boarding"
Desventajas: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Ventajas: "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
Ventajas: "The crew was particularly proficient in their service during flight."
Desventajas: "Very uncomfortable, the seat I was on would not recline made my trip very unpleasant."
Desventajas: "It was the shortest flight time I've ever had from cebu going back to LA"
Ventajas: "Watching movies and food"
Desventajas: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"
Desventajas: "Excellent staff. Very service oriented. I would fly them again. Good as well."
Ventajas: "Direct flight"
Desventajas: "The crew is not very attentive. Everything felt dirty. No tissues in bathroom"
Desventajas: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."
Desventajas: "For the ticket price- I think that it would be nice to have more comfortable seats as the flight is a long one and it would also be nice if the crew make their rounds to check on the passengers and ask if they are comfortable"
Ventajas: "Crew was courteous, attentive, and friendly Inflight entertainment was up to date with recent movies, tv shows, Food could be better"
Ventajas: "Boarding and staff were fine. Was able to sleep."
Desventajas: "It was 2 hours late, postponed. Very old airplane. Food terrible."
Desventajas: "Boeing flight was changed to Airbus without notification"
Ventajas: "The aircraft was new and clean. This is the only direct flight to Manila. The seats have very good leg room and good recline angle."
Desventajas: "They are always late. This is very fustrating. Many people missed connecting flights. The drink service is poor and infrequent."
Ventajas: "The smooth take off and landing made me felt safe to fly."
Ventajas: "Basic airline services were provided"
Desventajas: "Flight was delayed and we weren't given the reasons for the delay. No apologies were given either."
Desventajas: "The crew seemed to be more interested in chatting w/ each other than serving. I had to go to the service area at least 5x to ask for water. We were in a "holding" area for 3 hrs prior to flight. Was asked to vacate another area in the terminal because we didn't want to b in this cramped holding area."