Desventajas: "Good job"
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Desventajas: "Entertainment was not so great, small selection of movies."
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Desventajas: "More offers of water and drinks."
Ventajas: "The entertainment"
Desventajas: "More food selection like vegetarian"
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Desventajas: "The touch screens were terrible"
Ventajas: "Quiet except for the kids"
Desventajas: "The meals"
Desventajas: "Missed connection at ICN due to flight delayed !!"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Ventajas: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Ventajas: "Friendly crew, good movie selection, USB port."
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Ventajas: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Ventajas: "The staff"
Desventajas: "Business would be better"
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "great staff... treat you like a king"
Ventajas: "Food and service was exceptional."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "Politeness, cleanliness and food."
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "Clean, comfortable and professional."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "It was very good and I am exciting to get back with Korean air too!"
Ventajas: "Cabin crews are very kind."
Ventajas: "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Desventajas: "too little leg room."
Ventajas: "upgrade the food quality"
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Ventajas: "Air Korea continued to be awesome"
Desventajas: "Still no laptop plug"
Ventajas: "Everyone was very polite and helpful"
Ventajas: "Service and leg room!"
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "The entertainment was great ,and the food"
Desventajas: "Waiting on long line to use bathroom"
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Service counter check in was very helpful"
Ventajas: "Everything was good except the space for reclining."
Desventajas: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Ventajas: "They have the best food;always offering drinks;have pleasant attendants"
Desventajas: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Ventajas: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
Ventajas: "The beautiful and friendly air syewardess."
Desventajas: "Not comfortable sitting on the cramped seat."
Desventajas: "food. antertaiment"
Ventajas: "Very friendly service."
Desventajas: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Desventajas: "It's the transfer with customs check again which is really not necessary and very inconvenient. The line was always long."
Ventajas: "Good food, friendly staff, great service"
Desventajas: "The seats could be bigger"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
The crew at the check-in counter was super-helpful and exceptionally kind.
Desventajas: "Better food"
Ventajas: "The crew was amazing!!"
Desventajas: "Nothing! Excellent flight!"
Ventajas: "Crew members are extremely friendly and the seat has more leg room."
Desventajas: "in flight entertainment can add more movie and TV shows."
Ventajas: "The food and legroom"
Desventajas: "More movies :)"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Overall is good :)"
Ventajas: "even though middle seat, there was enough leg room to rest comfortably."
Ventajas: "i cancelled my flight and still have not got my money returned"
Desventajas: "I dont have my return but you take it right away"
Ventajas: "I love everything from JAL"
Ventajas: "Great crew, good food selection."
Desventajas: "Everything was good"
Ventajas: "Food and entertainment was good."
Desventajas: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."
Ventajas: "Flight was half full so was able to take aisle seat."
Desventajas: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Desventajas: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Ventajas: "Airplane is well kept. Snacks are available near the beverage area."
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Desventajas: "Flight delayed 1 hr."
Ventajas: "A meal on a two hour flight is an amazing perk!"
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ventajas: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Ventajas: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "food was great flight attendants are courteous and reliable"
Ventajas: "Staffs areattentive"
Desventajas: "Chair space so limited"
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "Last minute accommodation for Muslim meal was awesome!"
Desventajas: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ventajas: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Desventajas: "The main entree was not very good."
Ventajas: "Great flight attendants"
Desventajas: "Japanese food not great"
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "SERVICE was amazing and everything was very smooth"
Ventajas: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Desventajas: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
Ventajas: "It seemed more spacious. Food was pretty good."
I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch.
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, drink, hospitality & aircraft."
Desventajas: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Desventajas: "Old Aircraft Interior, could be more comfortable"
Ventajas: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Desventajas: "Other than chairs being more comfortable nothing really"
Ventajas: "Crews were great. They worked fast and helpful."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "All crew are so kind.Great services."
Ventajas: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff Many empty seats"
Ventajas: "Clean plane, comfy seats and great staff"
Desventajas: "Everything was good didn’t hate anything"
Ventajas: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "The 787 was awesome. Very comfortable. Great staff and service."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Ventajas: "Everything was as I paid for. All the planes left on time. No issues."
Desventajas: "What can you expect in economy?"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Desventajas: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Ventajas: "The staff was so friendly, attentive, helpful and pleasant!"
Desventajas: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."
Ventajas: "A nice crew and service very friendly."
Desventajas: "The transfer walking to long."
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Desventajas: "No opción de español"
Ventajas: "Customer service and food!"
Desventajas: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ventajas: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Ventajas: "Food, staff, and entertainment."
Desventajas: "Tight space and the tray was on the dirty side."
Ventajas: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Desventajas: "Breakfast option"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Ventajas: "Great star wars vessel. Very attentive staffs and flight attendants."
Desventajas: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Desventajas: "i asked a crew for a drink.. and they refused."
Ventajas: "Seats were comfortable. Entertainment was OK."
Desventajas: "I don't know what that food was, but it wasn't food."
Ventajas: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Ventajas: "The food was great and so was the service."
Desventajas: "The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline ."
Desventajas: "Food options!"
Ventajas: "The flight was a great value for the price and the staff was amazing and attentive."
Desventajas: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Desventajas: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Desventajas: "The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat."
Ventajas: "food and seat are good."
Ventajas: "Always good service"
Desventajas: "No fruits on long flight, not like other airlines"
Ventajas: "Good service, onboard entertainment"
Desventajas: "Twice now I didn't get the seat I reserved at the time of ticketing."
Ventajas: "Good staff and very helpful"
Desventajas: "Not much variety of food in a long flight"
Desventajas: "Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Seat was ok. Service was timely"
Desventajas: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Ventajas: "The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent."
Desventajas: "There was no movie but that is Ok. I just read"
Ventajas: "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
Desventajas: "Terrible food."
Ventajas: "good service and food but A330 is too old and small"
Desventajas: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Desventajas: "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
Ventajas: "Great food"
Desventajas: "Need more leg room"
Ventajas: "Food and transfer is great."
Desventajas: "Flight delays."
Ventajas: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
Desventajas: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Ventajas: "Crew was excellent."
Desventajas: "kind of an old airplane. Food tray was broken. Display was not functional."
Ventajas: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Ventajas: "Service and speed"
Ventajas: "Beautiful plane, clean and well serviced, unlike American carriers"
Desventajas: "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
Ventajas: "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
Ventajas: "Attendants were good"
Desventajas: "Airplane food. But it doesn't matter what airline you fly on"
Ventajas: "Flight arrived early"
Ventajas: "The space between seats was spacious and the internet was available in my flight"
Desventajas: "The food was bad and the staff was not serving the beverage until my food was almost at the end"
Ventajas: "Again, great service. Food was very good, and enough leg room even with person in front pushed back."
Ventajas: "I think it was overall great, and the crew was very nice."
Ventajas: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Desventajas: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"
Desventajas: "Food was not that great. I expected more in premium ecconomy"
Ventajas: "The restrooms were very clean, and I appreciated that some even offered lotion. Staff were friendly and helpful."
Desventajas: "I felt cold during the flight from Taipei to Los Angeles. I felt warmer with my jacket and two blankets, but it would have been nice to maybe have the air conditioning lower."
Desventajas: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Found a lot of new movies and foods tasted great"
Desventajas: "Slow to board the plane and the seat near emergency door was not very comfortable."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "The middle seat was empty on my flight, I appreciated the extra room."
Desventajas: "The movie selection was not super up to date."
Ventajas: "T has good customer service. Good media selection"
Desventajas: "The seats are pretty narrow and not enough leg room"
Ventajas: "turbulence not bad."
Desventajas: "Lady passenger arguing for 20minutes with 3 fight attendants about her luggage not being near her seat, because bins were full. she should have been kicked off plane. i kept getting bumped on right shoulder every 8 minutes by people walking up or down aisle. so, no sleep."
Ventajas: "Crew worked diligently."
Desventajas: "Couldn't check in online. Was within the 24 hours check in time."
Ventajas: "Nothing about the flight I can recall was pleasant"
Desventajas: "From the time we board at Taipei, the gentleman checking our ticket was rude. The flight crew member was not straighten out the customer who are loud and causing trouble for other customer. Seat was uncomfortable and small. I've suffered back pain due to the cramped seating and also my seat reclining was broken, every time I've tried reclining it just snap back. The food was bad, the bun/biscuit was hard when given to us."
Desventajas: "missing baggage"
Ventajas: "Would have liked better seats since we are so tall, but overall, very comfortable flight."
Ventajas: "Comfort seats, new airplane, very friendly service."
Desventajas: "The food was rather ordinary and the amount of wine I got on this JFK to TPE flight was no more than 2 oz."
Ventajas: "Flight landing delayed 30min, cutting into transfer time. China Airlines was amazing in making sure I didn't miss it. They moved me up towards the front of the plane and had personnel at jetway to escort me through baggage claim and customs. Thank you for the great customer service!"
Ventajas: "Attentive staff, good selection of entertainment"
Desventajas: "Disorganized boarding, very cramped seating"
La comida podría mejorar, ofrecer más cosas
No hay mucho que mejorar la verdad están muy bien capacitados el personal muy amable en el mostrador y las azafatas 👌🏼
La atención de la tripulación estuvo buena El vuelo se atrasó unos 25 minutos
No me asistieron con la silla de ruedas que se solicitó.
No me asistieron con la silla de rueda que se solicitó
Excelente servicio pero debe de mejorar lo queda porque no es justo que de una galleta y un vaso de soda
Mucha turbulencia y el personal no todos no era tan amable
Yo creo que todo esta bien buen servicio amable
Todo fue muy ágil y salió a tiempo
La peor experiencia de mi vida volando. Suspendieron y reprogramaron la ida y la vuelta. La atención a bordo pésima.
Me gustó el anuncio, hecho para que todo público viera y entendiera!.
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Desventajas: "el trato"
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Ventajas: "Muy confortable el asiento"
Desventajas: "Todo está perfecto, creo que deberían seguir dando el sándwich que daban en vez d los snack"
Ventajas: "Los asientos no son cómodos"
Desventajas: "Para mi todo bien"
Desventajas: "Variedades de esna y jugos"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "todos muy amables"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Desventajas: "No dan realmente comida"