Desventajas: "No comments"
Ventajas: "That we landed safely"
Desventajas: "Flying with other company"
Ventajas: "Cabin crew was very nice"
Desventajas: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap"
Ventajas: "Friendly crew, good food, lots of free drinks."
Desventajas: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."
Ventajas: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Desventajas: "Toilets was’t in service for flight from Warsaw to Lviv"
Ventajas: "Seats were comfortable"
Desventajas: "Rude crew,delays all the time"
Desventajas: "Food was almost cold.... I was in the back section of the planet...."
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "Very friendly crew , free beer"
Desventajas: "being 100% on time with take off"
Ventajas: "Quick flight"
Desventajas: "Quicker access to gate"
Ventajas: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."
Ventajas: "The seat was nice compared to other planes I have been on. The crew was very friendly and even tried to help passengers open a dressing pack."
Desventajas: "My checked baggage could’ve not been lost, boarding could be organized better."
Ventajas: "Crew was nice!"
Desventajas: "It was an old plane"
Ventajas: "Available seats"
Desventajas: "Didn’t like food and they didn’t give the ear set- glad I got my own"
Desventajas: "Worst experience in all aspects I ever had. Starting with problems with carry-on luggage. Late boarding without even explanation. Stiuardesės ignorance during flight. Open racism on plane and Warsaw airport from crew."
Desventajas: "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Desventajas: "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"
Ventajas: "Everything was OK exept few things"
Desventajas: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Desventajas: "Bad flight over all was delayed 3 times for no reason No one tells you anything"
Ventajas: "Flight was smooth, stewardess we're very friendly, and accommodating."
Desventajas: "Flight was delayed (not their fault) however when we land their was no one to help with transfers or new arrangements with flights that were missed. Had to get 3rd party involved in order to get to destination."
Desventajas: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Desventajas: "late departure"
Ventajas: "Good price. The in-flight meal was hot and delicious!"
Ventajas: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."
Ventajas: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"
Desventajas: "2 hours late !!!"
Desventajas: "When we bordered ,they used a bus to bring us to the plane.It was cold and windy outside,so,not comfortable."
Desventajas: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."
Ventajas: "excellent landing"
Desventajas: "stewardess surfing on mobile phone too often"
Desventajas: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."
Desventajas: "My seat did not recline and due to the number of passangers, no attempt to change my seating was made."
Ventajas: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Desventajas: "Seems they do not care schedule, and do not want to improve"
Desventajas: "Flight was delayed for 1 hour"
Ventajas: "Nice new plane. Desert was some sort of raspberry cheesecake which was great."
Desventajas: "Movie and tv listings could have been a bit better. Only a few movies from the last year."
Desventajas: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Ventajas: "A pillow..."
Desventajas: "Hughes delays"
Ventajas: "It was very pleasant flight"
Desventajas: "Crew atmosphere"
Ventajas: "Flight was without delays"
Desventajas: "Baggage was extra cost"
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Desventajas: "Flight was cancelled 1h prior to schedule, as people were already checked in at the gate. With no advance warning or explanation. " Awesome" experience. Do NOT fly LOT."