El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "crew was excellent!"
Desventajas: "Crew was not very helpful"
Ventajas: "33" seats"
Ventajas: "The crews were very kind and helpful."
Ventajas: "Easy boarding. Very nice crew."
Desventajas: "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything, the service and the food is great."
Desventajas: "Keep it up"
Ventajas: "No... no... no...."
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Polite crew, got our selected seats, clean"
Desventajas: "WiFi didn’t work"
Ventajas: "Great service. Food drink and inflight entertainment"
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Desventajas: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Ventajas: "JAL is great!"
Desventajas: "Cold food"
Ventajas: "Really nice crew, the flight was great."
Desventajas: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."
Desventajas: "Meal was served frozen."
Ventajas: "First about the price of the ticket, and the survis in the plane"
Desventajas: "Actually nothing is my dislike things."
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ventajas: "Nice staff."
Desventajas: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Ventajas: "Everything. Was just outstanding."
Desventajas: "No complaints"
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Desventajas: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Ventajas: "The food was excellent and the stewardesses were extremely attentive and helpful."
Ventajas: "Staff was great and plane was clean"
Ventajas: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Desventajas: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Ventajas: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
Ventajas: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Desventajas: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Ventajas: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Desventajas: "seats need a bit more padding"
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Desventajas: "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
Ventajas: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Desventajas: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."
Ventajas: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Desventajas: "I always prefer this airlines."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Desventajas: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ventajas: "Great 12hr flight"
Desventajas: "Loved everything!!"
Ventajas: "I really liked my experience with JAL. The comfort and overall service of the flight was excellent."
Ventajas: "Very polite and fast service, international Languages"
Desventajas: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Ventajas: "The service was consistent and crew were all very respectful and did their best."
Desventajas: "The seats were extremely narrow, hard and uncomfortable...."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Very efficient crew. Good food. Good movies."
Desventajas: "More room around seat."
Ventajas: "Friendly staff."
Ventajas: "Everything. Will definitely chose them again."
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Ventajas: "Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out."
Desventajas: "The second meal wasn't the greatest but I think it was me not the food."
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Ventajas: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Friendly service"
Desventajas: "Not enough movie selection and the food selection"
Ventajas: "It was our first international flight and everything was fine."
Desventajas: "High chance of getting delay, this is mostly because of the nature of Korean air."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Good food"
Desventajas: "Flight was about 13 hours long ☹ but that how it's"
Ventajas: "Same exception experience with the flight attendants, boarding was smooth, food is good and along with entertainment selection."
Desventajas: "The plane aisle is a bit tight and cramp and it is hard to move around. The chair in economy is not very comfortable very sturdy lack of cushion and back support. Leg room is ok, not as roomy as the flight from SFO to South Korea. When we boarded there was a strong smell burning fumes from the A.C. (air condition) that trigger my asthma and landed in Cebu very ill with asthma and allergy."
Ventajas: "Everything was great, i had a connection flight and i did not have to check in like other times."
Ventajas: "Great food and smooth flight"
Ventajas: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Desventajas: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Ventajas: "Crews are kind and nice. No complain about the service the crews provided."
Desventajas: "The chair, need to be more comfortable"
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ventajas: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Desventajas: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ventajas: "The food was good"
Desventajas: "I was shocked there wasn't any wifi on board"
Ventajas: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Desventajas: "I didn't like how cramped the seats are."
Ventajas: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Desventajas: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Ventajas: "Polite and courteous crew. Good movies on the flight back."
Desventajas: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "Great leg room and wonderful flight staff. Coffee was excellent."
Desventajas: "Movie selection too limited and the same movies were offered on the return flight. The smell of sesame oil was a bit overpowering on the flight due to food choices offered. Additionally, an American/European style breakfast option would have been nice. We were offered two meals on our 14 hour overnight flight and both consisted of what we would consider to be dinner or lunch options."
Ventajas: "upgrade the food quality"
Ventajas: "A proactive, kind and proper treat on board"
Ventajas: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Desventajas: "The food was not the best in my opinion, but it was hot."
Desventajas: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "There was loads of entertainment during flight , food was great and crew was friendly."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "Everything was great except for the lack of internet"
Desventajas: "No wifi"
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Desventajas: "Trying to sleep"
Ventajas: "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
Desventajas: "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
Ventajas: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
Ventajas: "Everything like always"
Ventajas: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Ventajas: "Yes, it was great."
Ventajas: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Desventajas: "The second food service."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Seating was fine"
Desventajas: "If flight cost less lol"
Desventajas: "Wonderful food and service"
Desventajas: "Seat cushion could have been softer"
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Ventajas: "Crew was great. Economy premium was definitely worth the extra cost"
Desventajas: "I wish the flight wasn't 13 hours haha"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "That it didn’t crash"
Desventajas: "It was very delayed and then the luggage still hasn’t come out"
Ventajas: "Food and services"
Ventajas: "Service Politness of staff"
Desventajas: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Ventajas: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Desventajas: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ventajas: "Nice comfortable flight at convenient times. Great cabin crew and service."
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Desventajas: "Everything. The best I I"
Ventajas: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Desventajas: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "Food was not good, seats not comfy"
Ventajas: "More space than usual between chairs. Crew is friendly."
Desventajas: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ventajas: "Staff are super kind."
Ventajas: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Ventajas: "ANA crew is very hospitable."
Ventajas: "free movies"
Desventajas: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Ventajas: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Desventajas: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Desventajas: "No opción de español"
Ventajas: "Good good, good service, and good equipment."
Ventajas: "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
Desventajas: "Seat would not recline. That should be standard. My back was sore after trip."
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Ventajas: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Desventajas: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Ventajas: "The flight got me home."
Desventajas: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
Ventajas: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Ventajas: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Desventajas: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ventajas: "Everyone was super polite"
Ventajas: "Very comfortable and nice lighting. Not too bright"
Desventajas: "The overhead light is too far up and when I turn on the light it's lightning up more than just my seat. Other people beside me are sleeping and it's too bright to turn on the light."
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "Best airline I've ever been on"
Ventajas: "The crew was very helpful and courteous."
Desventajas: "The flight was delayed and I decreased my time in Singapore"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Superb service."
Desventajas: "Meals were average for airlines"
Ventajas: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Desventajas: "2.5 hour delay"
Ventajas: "Excellent service, made a very long flight very pleasant and enjoyable."
Ventajas: "The service is exceptional!"
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ventajas: "The flight attendants were nice, attentive and joyful!"
Desventajas: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Desventajas: "Food wasn't the greatest but it was adequate considering shirt trip"
Ventajas: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Desventajas: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "The hot towels twice during the flight was great"
Desventajas: "Really just the food"
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Desventajas: "Need to be able to upgrade with Krisflyer Miles"
Ventajas: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Desventajas: "I didn't care much for the meals, but my husband loved them."
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "The entertainment 100s of movies & Shows The very good portions just right"
Desventajas: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "Lots of movie and game options"
Desventajas: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ventajas: "The flight experience was pretty great overall.."
Desventajas: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Ventajas: "Crew and staff were great and accommodating."
Ventajas: "Everything was great!"
Ventajas: "toothbrush and toothpaste and ability to charge cell phone"
Desventajas: "my personal headphones did not work well with the seat audio jack"
Ventajas: "1) New seats 2) Good IFE 3) Helpful crew"
Desventajas: "1) Cramped aisle 2) Toilet seems smaller than the older plane models 3) Boring food"
Ventajas: "Crew was great. Boarding was efficient and timely."
Desventajas: "Vegetarian fare was much less than satisfactory. The only meal i enjoyed was the Indian vegetarian meal."
Desventajas: "Your staff behavior at your counter at Hongkong airport. They did not bother to organize wheel chair which was requested on line. We had to board the fee flight without wheel chair."
Desventajas: "Flight attendants are always to try to speak in Chinese."
Ventajas: "Because of a long flight, Eva should provide more food in between"
Ventajas: "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
Desventajas: "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
Ventajas: "The food was pretty good and the crew was very attentive. Checking was easy."
Desventajas: "Nothing really."
Ventajas: "The food was great. The crew is great also. The seats are just economy seats. Hard to give them"
Desventajas: "There was a delay on boarding. Don't know exactly why as we where 40 minutes late when we landed in Seattle."
Ventajas: "The crew was amazing and the seat was comfortable. Mostly, I liked the food."
Ventajas: "Seat was very comfortable. Good selection of movies."
Desventajas: "Headset was very uncomfortable and unable to use personal earphones."
Desventajas: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Ventajas: "Just love EVA everytimes I fly"
Ventajas: "The seats were very comfortable."
Desventajas: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Ventajas: "Checked and arranged seating accordingly."
Desventajas: "Crews could've been more friendlier and accommodating."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "This is a bit weird, but it was the first time I flew Eva economy. I've taken this route many times in business and it would take pages to go through all the things that EVA does right in business class. So I was stunned when my first time in economy was so incredibly impressive as well."
Desventajas: "I'm really picky and there's nothing more I could have wanted in an economy flight experience."
Desventajas: "It was a good flight"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Desventajas: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Ventajas: "Friendly and helpful flight attendants"
Desventajas: "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
Desventajas: "Comfort, I Need to get to where I can fly first class"
Desventajas: "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
Ventajas: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Desventajas: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Ventajas: "The attentiveness of the crew, the food & the amenities in-flight"
Desventajas: "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
Ventajas: "Great friendly and efficient service! Very lovely hostesses"
Ventajas: "Departure time"
Desventajas: "Meal was not good at all."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "That they speak English really well"
Ventajas: "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
Desventajas: "united airlines China airlines"
Ventajas: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Ventajas: "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."
Ventajas: "Isolated seating just two of us. Sea food option."
Desventajas: "Lack of variety in sea food."
Ventajas: "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
Desventajas: "Entertainment choices were too few, and there were only a few newly released movies."
Ventajas: "The crew was excellent. Easily the best I have ever seen"
Desventajas: "16hr flight could've used better movies and some snacks"
Ventajas: "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
Desventajas: "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
Ventajas: "Great food"
Desventajas: "Not enough movies for selection"
Ventajas: "Loved everything about it, service, food, comfort, and punctuality! Right on schedule, thanks!"
Ventajas: "Many food options and tv entertainment"
Desventajas: "would have liked more western food options"
Desventajas: "Feel comfortable"
Desventajas: "there was little in flight entertainment options"
Ventajas: "they prioritize us first during boarding due to my son continues crying"
Ventajas: "Yay Hello Kitty!!!"
Desventajas: "When checking-in online it tells you to print your boarding pass to bypass the front desk and to go to security when I got the security they told me I had to go back to the front desk I'm going back to the front desk they told me yes it's true so I don't know why they asked you not to go to the front desk. I had great customer service from the lady who check me in at the front desk and my perception of my experience change great."
Ventajas: "The whole experience was nice. The flight was very well attended."
Desventajas: "Space in our section. Everything"
Ventajas: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."
Ventajas: "The flight attendants were very nice and not too pushy. My flight attendant, Nico, made me feel welcome throughout the journey."
Ventajas: "cheap airfare that includes check-in baggage, clean restrooms"
Desventajas: "Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)"
Desventajas: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ventajas: "Quality of food and large leg room."