Ventajas: "The crew were good and very pleasant."
Desventajas: "The food was pretty gross. I don't know how you can pass that for food."
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "Korean Air service was good."
Desventajas: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Ventajas: "Excellent crew helping calm my anxious children."
Ventajas: "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
Desventajas: "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Wheelchair assistance"
Ventajas: "Quiet except for the kids"
Desventajas: "The meals"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Ventajas: "Very roomie and friendly service"
Desventajas: "None"
Desventajas: "Delayed flight"
Ventajas: "The service"
Desventajas: "The width of the seats"
Ventajas: "some area the A/C does not work"
Ventajas: "Food and comfort"
Desventajas: "Not so much to watch"
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "Food was ok, pretty clean, nothing special like I remembered"
Ventajas: "The staff are very friendly and helpful."
Ventajas: "Stuff"
Desventajas: "Bathroom"
Ventajas: "Service was excellent, as always on KAL flights, top notch airline food."
Ventajas: "Staff very helpful in every way."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "GOOD SERVICE WITH KIND KOREAN AIR CREW"
Ventajas: "Nice friendly staff"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Plane was on time and it was a large and full flight that got off the ground on time"
Desventajas: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ventajas: "Service much better than any other carrier I have flown with.."
Ventajas: "drink service"
Ventajas: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Desventajas: "The entertainment has limited choice of movies."
Ventajas: "Drinks"
Desventajas: "Trying to sleep"
Ventajas: "Friendly crew members, great food, and lots of entertainment choices"
Desventajas: "None"
Ventajas: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Desventajas: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Ventajas: "Smaller journey duration"
Ventajas: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Ventajas: "Love everything about the Korean Air."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Desventajas: "Can't think of one think that I didn't like."
Ventajas: "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
Ventajas: "Friendly staff, clean facility, good food and good entertainment selection."
Desventajas: "The long waiting line at ticketing area."
Ventajas: "You guys ROCK!"
Desventajas: "It's the transfer with customs check again which is really not necessary and very inconvenient. The line was always long."
Ventajas: "Nothing special to like but overall I don't have any complaint"
Desventajas: "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
Desventajas: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Ventajas: "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
Desventajas: "From Seoul to Atlanta, it was weird that they woke everyone in business class up to serve a meal 5 hours before landing (6pm Seoul time, 4am Atlanta time.) The seats were outdated and are not comparable to other premium airlines."
Ventajas: "Love the crew! So nice and sweet"
Desventajas: "TV screen was restarted without me knowing right in the middle of a movie....annoying"
Desventajas: "newer movies would have been nice"
Ventajas: "Had all the latest movies, great food. You have three choice to choose from every meal. Soda & wine are free. Seat has more space then delta."
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "flights very comfortable"
Ventajas: "Seats have enough legroom, everything is clean"
Ventajas: "Great crew had an extra seat next to me"
Desventajas: "Everything was great"
Ventajas: "Yes"
Desventajas: "Yes"
Ventajas: "short (14 hours) flight. food is okay as airplane food. seats are pretty big."
Desventajas: "The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Ventajas: "Price"
Desventajas: "Leg room in economy is tight"
Ventajas: "I was really impressed with the care and attention given to us by the crew. This was a very comfortable flight and I am looking forward to flying with China Southern many more times"
Desventajas: "There could be more diversity in the entertainment"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "Once again great movie selection. Flight even got in a bit early to LAX"
Desventajas: "Food was really bad. Plane felt hot and not a lot of cool air circulating. Comfort and leg room felt a bit cramped."
Desventajas: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"
Ventajas: "Food was good. Crew were nice, and there were nice selection of movies."
Desventajas: "Everything was good"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Ventajas: "eat drink all you want. back of plane but not any worse than other seats. good movie selection. considering the airlines take this is a good deal and flight. and all seats have an outlet!"
Desventajas: "they changed the flight time early on."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Desventajas: "Lounge over booked to crowded. Poor boarding procedures Poor baggage handling (No Priority!) No child control in business class cabins Entertainment old and diminishing options, very bad"
Ventajas: "Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!"
Desventajas: "Seats were a bit cramped."
Ventajas: "Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!"
Desventajas: "In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "check in was friendly, and efficient, crew was friendly."
Desventajas: "food was edible- but that was about it. I don't eat pork so not so good for the other option. entertainment was blah..."
Desventajas: "The position of the name is different from the name in recceipt and email cause problem"
Ventajas: "Out of Phnom Penh, the roll was good, but then Cambodia is famed for its French bakeries. The fruit included fresh dragonfruit, a favorite. The rest was really rather disgusting."
Desventajas: "Crowded flight - very cramped seating. No bench, stool, or anyplace to sit in the smoking room at Guangzhou, but they did seem to have air extractors or something because other airports (e.g. Doha) are totally dreadful. No jetway to deplane, and stairs are a bit of a problem for me. Staff oblivious! Another passenger helped me down the stairs."
Ventajas: "I like frankly low cost"
Desventajas: "I dont like old flight and food."
Ventajas: "My flight attendant was superb. Friendly, attentive and caring. I think her name was van ling."
Ventajas: "Food was decent and the staff came through the cabin quite frequently to offer drinks"
Desventajas: "Media screen did not work. I could not select a language which in effect locked me out of any type of on board entertainment for 15 hrs. Good thing I was prepared with my laptop and tablet."
Ventajas: "The flight attendants were great."
Desventajas: "The plane was uncomfortable for such a long flight. The layover in Wuhan was a nightmare."
Ventajas: "Service food attendants wonderful"
Desventajas: "It was long"
Desventajas: "can't checkin online because can't prereserve seats, without which the checkin doesn't complete."
Ventajas: "Overall I have 5 bc it wasn't airlines fault"
Desventajas: "Flight was delayed 2 hours"
Ventajas: "Crew was really helpful and considerate. Entertainment selections were immense and diverse!!"
Desventajas: "Seats a bit cramped but I did get Economy so."
Ventajas: "I was very thankful that the airline made a special effort to help its non-Chinese customers get through customs once in China."
Desventajas: "The Guangzhou airport is a bit of a disaster. However, that's not the fault of the airline."
Ventajas: "Friendly crew, excellent boarding process, on time and punctual. Overall a wonderful flying experience."
Ventajas: "Plane"
Desventajas: "Crew was not organised"
Ventajas: "The aircraft layout was one seat right, two seats middle and one seat left. Very private. Blankets and pillows soft and comfortable. Flight attendants very attentive, polite and eager to help."
Desventajas: "In flight entertainment was poor. Very limited selection for everything. The TV shows featured had only one episode! So if you wanted to see another, too bad."
Desventajas: "Very bad food."
Ventajas: "Delta flight with Delta service. All was very good."
Ventajas: "Business class seating"
Desventajas: "Boarding, food, poor english"
Ventajas: "direct flight from NYC to Guangzhou"
Desventajas: "difficult to select seat"
Desventajas: "I did not have a complete ticket until approximately 24-hours before departure and only after I called Airfare.com literally for weeks, and then finally told them I wanted to cancel. Then all legs of the trip were suddenly booked, but seats were not confirmed. I was charged a $450 cancellation fee despite the fact that they did not do their job because I was unable to trust anything they were doing, and subsequently booked my flight direct through Delta. Please keep in mind I purchased the ticket on July 3, 2016 and Airfare.com was unable to provide me a complete ticket until the night of August 16, 2016 with a August 17, 2016 departure date to China! I can honestly say this was the worst travel booking experience I've ever had."
Ventajas: "the male steward. the stock fellow. he was always smiling and cheerful. also joking. a fine young fellow. a good man. i was seated in the same row with this lady from Spain. she was hilarious and friendly so was the old lady from India, we had a blast laughing through out the trip and we shared tips about traveling"
Desventajas: "Crew were unfriendly. Food was terrible. Drinks were served way after the meals. Instructions/announcements were unintelligible and lacking, at times confusing."