Desventajas: "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."
Ventajas: "Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney."
Desventajas: "Nothing."
Desventajas: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Ventajas: "Crew very nice"
Desventajas: "So cramped"
Ventajas: "Friendly crew and good service"
Desventajas: "Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)"
Ventajas: "Fast boarding"
Desventajas: "Food isn’t tasty at all"
Ventajas: "The flight is short, it was on time, boarding process was swift."
Desventajas: "There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "For such a long flight should have given us more water. But were responsive when asked."
Ventajas: "Although this is a small plane the seats seemed to have more room than the larger plane from Sydney to Brisbane We weren't delayed by much. The onboard snacks were nice."
Desventajas: "The plane from Wagga Wagga to Sydney was hot while we were waiting for take off as no air was circulated until we started to taxi."
Ventajas: "A 1950 flight from PVG-SYD and Qantas did everything well to gear it toward a restful flight."
Desventajas: "Not exiting from the front door after the flight while sitting in Business was slightly unpleasant."
Ventajas: "Movies"
Desventajas: "Breakfast"
Ventajas: "Excellent seat comfort & entertainment options. Food was average."
Desventajas: "No vegetarian meal options"
Ventajas: "Lunch served was good."
Desventajas: "The flight was delayed a bit."
Ventajas: "The business class attention, and the quietness of an A380"
Desventajas: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Crew was very courteous and understanding , helping us in best manners."
Ventajas: "Friendly, courteous staff. Good accommodations"
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Desventajas: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."
Desventajas: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Ventajas: "Very friendly and attentive crew. Varied entertainment options, including a selection of Australian films. Good food!"
Desventajas: "Cramped seats. There is no need for air travel to be so miserable in terms of legroom."
Ventajas: "Decent plane, good staff, very clean"
Desventajas: "Food was only ok, limited entertainment choices"
Ventajas: "Service always attentive and genuine"
Desventajas: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."
Ventajas: "Attentive staff"
Ventajas: "The movies would not play until two hours outside of LA."
Desventajas: "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."
Ventajas: "My luggage arrived quickly in Dallas"
Desventajas: "The food was the worst I’ve ever been served on a flight."
Ventajas: "Nothing!"
Desventajas: "Entertainiment screen was not working properly. Bad food. I could not check in online. Okay customer service."
Desventajas: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."
Ventajas: "Great at all."
Desventajas: "Nothing."
Ventajas: "Felt looks after by crew"
Ventajas: "I was surprised by the amount of food included in the fare. I was not expecting two full meals. I also appreciated all the movie choices. Thanks for making a 14 hour flight bearable."
Desventajas: "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Desventajas: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Ventajas: "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Desventajas: "See last comment above."
Ventajas: "I like the services"
Ventajas: "Everything was on time with very good service."
Ventajas: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Desventajas: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Close to two hours delay leaving Australia"
Ventajas: "We didn't experience any problems, all went well."
Desventajas: "I can't think of anything I didn't like,"
Desventajas: "The flight attendant was cranky and refused to give me another bottle of water although this was a 15 hr flight. She should really retire. The flight was delayed, which extended the whole trip by several hours. The food was mediocre at best."
Ventajas: "Not enough food"
Ventajas: "Despite the fact that there was a nearly 9 hour delay in Sydney, Qantas handled it as best they could. I received three $15 meal vouchers to use in the airport. And, since I missed my connecting flight, Qantas booked a hotel for me, free shuttle service to the hotel from the airport and rebooked me on the earliest connecting flight. I was of course inconvenient for this to happen but it was handled well."
Ventajas: "They still serve free food and beverages, even on cross country flights. There were plenty of movie choices to keep us occupied."