United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Space and courteousness"
Ventajas: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Desventajas: "Nothing really"
Ventajas: "Amazing service"
Ventajas: "Some of your reservations staff in Los Angeles needs to be counseled"
Desventajas: "Been more polite especially mike in your mileage program."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, drink, hospitality & aircraft."
Desventajas: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Ventajas: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Desventajas: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Ventajas: "Crew was good"
Desventajas: "The way they board"
Ventajas: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ventajas: "Loved from the booking on kayak and all the services provided by the airline until landing."
Desventajas: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Desventajas: "All was 100%! Thanks!"
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Excellent service."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ventajas: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Ventajas: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Desventajas: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"
Ventajas: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Desventajas: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Seats and service"
Desventajas: "No complaints"
Desventajas: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ventajas: "Same as above"
Desventajas: "Same as above"
Ventajas: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Desventajas: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Ventajas: "I slept through the flight from take off to landing."
Desventajas: "The cranky infant a few rows behind."
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Desventajas: "No opción de español"
Ventajas: "Love everthing."
Ventajas: "friendly flight attendants, clean toilets"
Desventajas: "the stroller take forever to show up when landing"
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Ventajas: "Polite attendants"
Desventajas: "small leg room......"
Ventajas: "Very friendly staff, happy to explain and let us try the lemonade drink"
Desventajas: "would have preferred more asian food options"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Japanese quality is good quality"
Ventajas: "I liked the friendly staff, the movie selection was also great!"
Desventajas: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Ventajas: "The service crew are excellent and very polite. Definitely like the new window feature."
Ventajas: "The icecream"
Desventajas: "There was only one choice of meal left when they gave it to me:("
Desventajas: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Ventajas: "Fresh fruit lunch was awesome."
Desventajas: "More comfortable seats."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "The. Crews are amazing. Nice/comfy flight."
Ventajas: "The crew was very polite."
Desventajas: "The air was kind of dry"
Ventajas: "Crew members were as friendly and helpful as always"
Desventajas: "Being disabled doesn't always mean that you get on and as quickly as you would like. We were the first off in SeaTac, but the last to be taken to Passport control."
Ventajas: "economy seats and overhead compartment roomier than most other airlines. food is good."
Desventajas: "low sodium/no added salt food option for people with heart disease."
Ventajas: "The seat was average for the 4 hour flight. The long trip from LAX to Seoul was much more comfortable . Seats were wider and more comfortable . Food was better also !"
Desventajas: "On time departure"
Desventajas: "Seats are not that comfortable"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Everything was on time and the flight was smooth!"
Desventajas: "Meal the beef steak taste like beef jerky"
Ventajas: "Plane are clean"
Desventajas: "The food is really good"
Ventajas: "Nothing! They made me very upset!"
Desventajas: "They made me cancel my 6 month stay to a 30 day stay when I arrived at the airport, otherwise they would not allow me on the plane! They said I needed a vista for the length of stay which I always get when I am in Manila for the past 8-10 years that I have been going without any prior warning before I confirmed this booking! I was charged $500.00 to change the departure date! Outrageous!"
Desventajas: "flight delayed 30 minutes"
Ventajas: "Great crew and food on-board"
Desventajas: "Boarding process was disorganized"
Ventajas: "Good flight crew. Good food."
Desventajas: "No power outlet for electronics"
Desventajas: "Changing schedules 4 times! And changing flights on the day of departure.. totally different airlines from asiana to eva.. very last minute notification"
Ventajas: "maybe only Asiana crews are those who try to help with guests' carry on luggage storing"
Desventajas: "too small screen"
Ventajas: "Great transfer lounge in Inc he on airport"
Ventajas: "Delicious food"
Ventajas: "On time arrival."
Desventajas: "The seats were not too good, a bit outdated"
Ventajas: "Asiana es lo mejor"
Desventajas: "Limited choices for the movies."
Ventajas: "The service, foods"
Desventajas: "The servers were very nice. They were always willing to help with all passion. The foods on board were decent. I love it how they had Korean traditional foods and American foods for the choice! I had 2 free bags checked with 22kg for each which satisfied me. Also I brought 2 small carry on bags. The only thing is the English of some servers were not really good. Sometimes they didn't understand what customers said. But I think it is just fine"
Ventajas: "Crew was nice."
Desventajas: "Seats not comfortable & smelled like vomit. Small selection on entertainment system."
Ventajas: "They took care of my mom's heavy luggage and changed her to better seat."
Ventajas: "Good service. Comfortable economy seats"
Ventajas: "The seats were very comfortable, the crew very engaging, and the food was very good."
Ventajas: "service and food"
Desventajas: "The flight was delayed too much, by the time I reached Seoul all the restaurants were closed and I couldn't get anything to eat until 6 am. I specifically booked an early flight to avoid this."
Ventajas: "Crew very polite; food was really good; in flight entertainment good; and plane was modern and clean. Most imprtantly our check in agent was very capable and helpful. We had a hard time checking in on line, and as a person in my 60s I very much need an asile seat which she arranged. Check in was extremely efficient in a crowded airport. Would definitley fly again."
Desventajas: "Check in website not good. Could not choose seats in advance. This could be much better."
Ventajas: "Friendly and attentive service Comfortable headrests"
Ventajas: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Desventajas: "The plane got hot half-way through the flight."
Ventajas: "The staff are nice and friendly and courteous. The food is good too."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Ventajas: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Desventajas: "Limited in flight entertainment for children."
Ventajas: "Asiana service"
Desventajas: "Old plane. Small screens and worn out fixtures."
Ventajas: "All the usual good things with Asiana -- flight attendants, politeness, efficiency in the cabin, good food."
Desventajas: "Upon arrival back in Seoul, the bridge would not work properly. We had to wait on the airplane for 45 minutes, causing all of us to miss the last buses from the airport to our neighborhoods. What is usually a 12,000 KRW bus ride turned into a 130,000 taxi ride. (The jimjilbang downstairs was full.) If they had brought out stairs and buses immediately, instead of waiting so long, we might have made it to the buses."
Ventajas: "No entertainment selection Did not eat the food Service was good No problems"
Desventajas: "Flight was again delayed going to and coming from Manila.. Time allotted for transfers from LA to Seoul and Seoul to Manila of 1+ hr. is too short. Security is very strict which is good but you just arrived from one airline and transferring to another airline in 1 hr."
Ventajas: "Meal was good"
Desventajas: "Was charged USD 350 for one overweight bag. Asked Etihad beforehand if I could use a 72 transit visa to enter china on my current itenary. They said it was fine. I was stopped at the gatein Seoul by Asians who refused to board me on the plane because my itenary was incorrect. Will never fly either of these airlines again, and am currently seeking repayment for my unintended 4 day stay in Seou"
Ventajas: "It's just cozy and wonderful. Thank you Asiana."
Desventajas: "Nothing that I can mention about."
Ventajas: "The attendants are super nice."
Desventajas: "I do not like the time of departure. People can still work if the flight is at night and not at 1230PM."
Ventajas: "The crew and service was excellent, as good as it gets."
Desventajas: "The week before notice of aircraft switch (which gate agent said happens very frequently) from flat bed to old style 2 + 2 seating, with angle, and quite uncomfortable seat, is apparently a frequent Asiana bait and switch. This is a deceptive and inexcusable and deceitful practice. Too bad, because the crews are so good, but doesn't make up for 12 hours without sleep, before an important meeting."
Ventajas: "In general the service was really good."