Ventajas: "Crew was grest and helpful"
Desventajas: "Seats on 777 are not padded very well for a 14 hour flight"
Desventajas: "No movies"
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Desventajas: "if the music list is great with latest songs.. charging of phone took so long to be charged"
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "All fine, no complaints."
Desventajas: "Up date movies."
Ventajas: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Desventajas: "Nothing except flying first class."
Desventajas: "More offers of water and drinks."
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Food, professional staff and crew"
Desventajas: "would not accept my confirm check in on line"
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Desventajas: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Desventajas: "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."
Ventajas: "Everything except boarding."
Desventajas: "Check in was very slow, the flight was late and missed connection"
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Best service, clean airplane, flexibility check-in procedure,"
Desventajas: "Food was not good except bibimbap. I ordered instant noodles instead."
Ventajas: "Flight attendants were very nice and leg room space was more than other flights"
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Ventajas: "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
Desventajas: "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Desventajas: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Ventajas: "Friendly staff"
Ventajas: "The crew are very good."
Desventajas: "Entertainment musically restricted."
Ventajas: "Short layover, good food"
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ventajas: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Ventajas: "Leg room, choice of food and the overall services"
Desventajas: "Check-in procedure is confusing, needs better improvements"
Ventajas: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Desventajas: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Desventajas: "Other passengers, but KA can't control that."
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "Seats comfortable"
Desventajas: "Food select"
Ventajas: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
Ventajas: "Fairly smooth boarding, no problems with luggage."
Desventajas: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
Desventajas: "Nothing GOOOOOD!!!!!!!!!!!!"
Ventajas: "Nice bibimbap"
Desventajas: "Boarding staffs at Tan Son Nhat Airport"
Ventajas: "The time is not delayed"
Desventajas: "food. antertaiment"
Ventajas: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ventajas: "So very accommodating and friendly. The standard for customer service."
Desventajas: "The turbulence was terribly frightening."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
The crew at the check-in counter was super-helpful and exceptionally kind.
Desventajas: "Menu options, movies"
Ventajas: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew was courteous. Flight in general was uneventful which is a good thing."
Desventajas: "Nothing to criticize. Flight experience was good but not exordinary."
Ventajas: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ventajas: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Ventajas: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Ventajas: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Desventajas: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ventajas: "Staff and service good"
Desventajas: "777-300 plane business class very old and tired"
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ventajas: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ventajas: "The flight crew were very attentive, polite, and full of genuine smiles."
Ventajas: "Service was excellent!"
Desventajas: "It was a great flight!"
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "They give a lot of food and the 12 hour flight was comfortable"
Desventajas: "Limited selection for entertainment"
Ventajas: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Ventajas: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Ventajas: "I didn't expect neck pillow on board"
Desventajas: "Seat wilder would be great"
Ventajas: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ventajas: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ventajas: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Desventajas: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Desventajas: "The food was no better than any other airplane food."
Ventajas: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Desventajas: "Can't think of anything, really."
Ventajas: "Nothing really special."
Desventajas: "They love the PA system. They want to make announcements in multiple languages all the time."
Ventajas: "The hospitality of the crew"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Desventajas: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Ventajas: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Desventajas: "nothing really"
Desventajas: "Food is not that good"
Ventajas: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Ventajas: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Ventajas: "Great service. Great seat."
Ventajas: "The upgraded seating."
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Very caring, and pay full attention to passengers."
Desventajas: "Better food quality, more movies please."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Ventajas: "Seating was fine"
Desventajas: "If flight cost less lol"
Desventajas: "Seat cushion could have been softer"
Ventajas: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Desventajas: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
Ventajas: "The crew was very good."
Ventajas: "Crew was prompt and courteous Entertainment choice was good"
Desventajas: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were incredible!"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "Their service"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ventajas: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Desventajas: "Seats, food"
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ventajas: "Staff is awesome"
Desventajas: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Desventajas: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Staff are super kind."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "Crews' performance was good."
Desventajas: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Desventajas: "Food needs improvement"
Desventajas: "No opción de español"
Ventajas: "Enough room for relax, I love this one"
Ventajas: "Enough room for relax"
Ventajas: "Comfort... enough room for relax"
Ventajas: "I feel like home"
Desventajas: "The crew smail"
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ventajas: "Crew was outstanding Food and service was excellent"
Desventajas: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ventajas: "Was able to request a gluten-free meal for the flight"
Desventajas: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Ventajas: "Very friendly and attentive service, good movie selection on new screens."
Desventajas: "TSA-style pat-down at the gate in Narita before allowed to board."
Ventajas: "I liked the friendly staff, the movie selection was also great!"
Desventajas: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Ventajas: "I got to my destination on time with my luggage"
Desventajas: "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
Ventajas: "The space, movies, & comfort"
Desventajas: "The food selection."
Ventajas: "Excellent service and food"
Ventajas: "all of them are nice and welcomed."
Desventajas: "early morning I would like to have a cup of coffee really bad. Nobody around and nobody brings any coffee."
Ventajas: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Desventajas: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Ventajas: "The service was excellent"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Ventajas: "Service was excellent!"
Desventajas: "Delay could be complimented by faster speed"
Desventajas: "Softer seats and more movies"
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "The service is exceptional!"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Ventajas: "everything good"
Desventajas: "need new toilet"
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Desventajas: "There was not much leg room in the seatings"
Desventajas: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "ending meal was very late like an hour or less before landing"
Desventajas: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ventajas: "Not much turbulence"
Ventajas: "The friendliness of the staff, the food and overall the experience."
Desventajas: "That our bags weren't check in all the way to SEA"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Attention to customer service and needs"
Desventajas: "Couldn't use my own headphones to watch movies"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Ventajas: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ventajas: "Great food and fantastic service"
Desventajas: "Needs more legroom"
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Ventajas: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Desventajas: "Not one complaint"
Ventajas: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Desventajas: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Ventajas: "Upgraded to better seating room without request!"
Ventajas: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Desventajas: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Ventajas: "Crew was courteous and helpful."
Desventajas: "Most seats have reclining problems. Very stiff and difficult to adjust."
Ventajas: "That’s be ok"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Great crew and nice comfortable seats"
Ventajas: "Crews are excellent"
Desventajas: "More legroom"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Desventajas: "Cramped economy seats"
Ventajas: "Excellent staff!"
Ventajas: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Desventajas: "The dining options were ok, not particularly wonderful, but overall pretty good."
Ventajas: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Desventajas: "For such a long flight, the seats were too small and not enough leg room."
Ventajas: "I was happy to be back on EVA after a bad experience on Thai Air."
Desventajas: "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
Desventajas: "The food can be better. Not much entertainment"
Ventajas: "I am happy and satisfied with the service, thank you guys!"
Ventajas: "the crew tried very hard to be pleasant and nice. they did well on that. same as above"
Desventajas: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies. same as above"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Veggie food delicious"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "check in, assistance, efficient, clean, all good"
Desventajas: "I was told to stop watching movies when we were descending. I was never asked to do that with other airlines. If it is due to safety issues, I would appreciate they informed us why we can’t watch the airline movies"
Desventajas: "Seat are too small and have no legs room"
Ventajas: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ventajas: "Crew was nice"
Desventajas: "Small seats."
Desventajas: "When they serve they skipped us couple of times. and they forgot to bring something that I asked."
Ventajas: "Short lay over"
Desventajas: "Seats at economy too cramped"
Ventajas: "Seat reasonably comfortable in Eco Plus"
Desventajas: "Eva runs a sloppy operation: 3/4 of my flights were delayed, boarding consistently happened late, and flight attendants consistently forgot drink orders. Not sure what's happening as they used to be very good but will not be traveling with them again unless they right the ship."
Ventajas: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Ventajas: "Staff was very helpful. They went above and beyond."
Desventajas: "Crew was not very nice. Always in a hurry. Customer service was not good"
Ventajas: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Desventajas: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
Desventajas: "Please update more new movies and musics"
Ventajas: "Overall everything was good. Feels home to fly with Eva."
Desventajas: "No preference for seniors"
Ventajas: "Very good. Staff is great"
Desventajas: "Need more water available throughout flight"
Ventajas: "Same as above"
Ventajas: "Service and Food are good compare to other airlines."
Desventajas: "Lack of 70's & 80's chinese songs in music channel."
Ventajas: "I'm 6'1" I guess I'm too big. I'm of athletic build and even in the isle seat I was touching shoulders w the next person"
Ventajas: "Seats, staff, customer service"
Desventajas: "Food wasnt awesome."
Ventajas: "All in house setvices"
Ventajas: "Clean. On time. Efficient friendly service."
Desventajas: "Limited selection of films. Food was really bland. I expected much more from EVA. Disappointed. No in between meals snack offered. No comfort pouch offered (tooth brush, face mask, ear plugs, etc)."
Ventajas: "Good Food both ways both meals. Good AC."
Desventajas: "Movie selection."
Desventajas: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Ventajas: "Great experience flying with EVA, boarded late but still arrived on time, better food than other airlines though still airplane food, flight attendants very courteous and nice"
Desventajas: "For such a long international flight, I would suggest offering more water throughout flight as I've appreciated on other airlines"
Desventajas: "Just fine only 2 hrs overlay"
Ventajas: "Everything is good. Overall we had a better experience comparing KUL to TPE."
Ventajas: "Good on board entertainment. Helpful service. Easy flying experience."
Ventajas: "The check in staff were nice"
Desventajas: "Food was horrible, the food from the outgoing flight gave all 3 of my family members food poisoning. Entertainment system didnt work for one of the flight, i asked the flight attendants twice and they didnt seem to care."