Ventajas: "Crew is very poor"
Desventajas: "In-flight wifi and better entertainment."
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Desventajas: "It was pathetic wheelchair access in Dubai international Airport. They made passenger walk instead of providing wheelchair. It was a long walk for passengers, who could not walk well."
Ventajas: "the crew was nice"
Desventajas: "Flight was more than an hour late, it was never explained to us why. That is not a good professional practice- this should be explained to passengers. Boarding was disorganized and seemed to take longer because people were looking for places to stow their carry ons and taking up carry on space with their jackets."
Desventajas: "Air India says it all"
Desventajas: "Aircraft was smelly"
Ventajas: "Pleasant staff with good service"
Desventajas: "Poor communication all around Poor aircraft maintenance - outdated aircraft seats Flight delays Horrible flight transfer experience"
Desventajas: "My TV in my seat was not at all working and the crew was not able to help with any thing."
Ventajas: "Nothing!!"
Desventajas: "Everything beginning from counter check in till exit of the aircraft."
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "The staff were very nice and we arrived early to our destination. I had enough leg room on the flight."
Desventajas: "The entertainment system (TV's on the backs of seats) shut down twice and had to be restarted, loosing where you were in a movie. The food was mediocre. My seat cushion was not attached properly when I boarded, and though a flight attendant fixed it for me, it was still very worn. My chair also did not recline well and once it reclined, did not want to return to an upright position."
Ventajas: "Only direct flight from Delhi to DC"
Desventajas: "Crew was lazy and wasn’t keeping the aircraft neat. Seats are tattered, worn out and really uncomfortable. Food was mediocre at best!"
Ventajas: "Nothing to like about the service"
Ventajas: "Nothing"
Desventajas: "The aircraft is small and understandable because short distance. When we boarded the aircraft got problem with brakes & AC. We have to be offloaded. We finally depart after 2 hours."
Ventajas: "The flight was much better looking then the enroute to AMD. The seats were not broken thank god!"
Desventajas: "Good flight. Good food."
Ventajas: "Food, convenient and very helpful"
Ventajas: "Food, convenient and very helpful"
Ventajas: "Air India has to go a long way to become a Star Airlines. Costermer service in Indian airports is full of confusion with very few displyed instructions, people who know what they are doing. Inefficiancy pervades especially in New Delhi airport."
Desventajas: "Everything. Flight was late. Food was very ordinary. Juices, tea and coffee was not any better. Service was Mediocre. Entertainment was poor and very limited. Seats were not very smooth and moved sluggishly - may be very old. Much noise of staff /utensils during sleep hours. Lounge was ordinary."
Desventajas: "No entertainment"
Ventajas: "Excellent in-flight service - very efficient and courteous staff."
Desventajas: "On my outbound flight audio for entertainment was not working, Tray table was wobbly because of a missing screw. Air India had sent a message to arrive at the airport 3 hours ahead of the flight, but then they were not ready to check in baggage and issue boarding pass when I arrived 3 hours ahead of the flight departure time."
Ventajas: "Direct flight"
Desventajas: "Food need to be improved"
Ventajas: "Good inflight service"
Desventajas: "Delayed boarding and poor entertainment"
Ventajas: "only direct flight available."
Desventajas: "they need to retire all old planes :( Their food quality is 2nd grade."
Ventajas: "only saving time because of direct flight"
Desventajas: "Tvs were not working, food was very medicore given that its indian airlines, it was below expectation."
Ventajas: "I like the cheap airfare. In spite of all complains, if the fare is more $100 cheaper than other airlines, I will fly again with Air India."
Desventajas: "The chair was very uncomfortable. Not good choices of entertainment. Flight information (on screen location of the plane, time flown, etc.) was inaccurate. Crew not very friendly."
Desventajas: "None of the entertainment consoles are working. Attendants are careless."
Ventajas: "Food was ok, though the meals were odd. It was an overnight flight and we had a snack, breakfast and lunch."
Desventajas: "The entertainment systems are antiquated and if you are lucky to get one that works, it only half works. Mine worked but the remote at the seat didn’t so I couldn’t get my reading light to work. I also couldn’t get to all of the menu items in the entertainment as not all of the buttons worked."
Ventajas: "Inflight Service and notification about schedule changes"
Desventajas: "Flight delayed by ~2 hours. In-flight entertainment system broken."
Ventajas: "Great stuff on board. Short and sweet flight."
Ventajas: "food crew"
Desventajas: "broken screen, not just mine all three people next to me broken leg rest broken food tray"
Ventajas: "Crew were good, light above my seat wasn’t working"
Desventajas: "My tv was not worked, food wasn’t good."
Ventajas: "Crew were good"
Desventajas: "When I was entering into flight it was stinky"
Ventajas: "Departure and Arrival timings are great. Total flight time and punctuality of time are a great positive."
Desventajas: "Air craft interiors are a mess. Seats are falling apart. Very few TV were working. Food is terrible."
Ventajas: "Good"
Desventajas: "Good"
Ventajas: "Travel time was very convenient and no delays at all. Excellent customer service"
Ventajas: "Average - advantage is non stop n timing"
Desventajas: "Crew attitude, food, aircraft condition"
Desventajas: "The tv screen I'm front of my seat didn't work .41C I suppose was my seat number . 14 hours were so tough to pass by"
Ventajas: "Not a good plane not a good staff folder sucks"
Desventajas: "Restrooms were not cleaned and staff is not friendly"
Ventajas: "No disturbance and smooth travel"
Desventajas: "No entertainment"
Desventajas: "Tv was not working. Even after buzzing 25times for assistance crew doesn't come. Crew not courteous. Crew are seen only during meal time."
Ventajas: "Nothing really."
Ventajas: "Service was good"
Desventajas: "Older equipment and entertainment was not great"
Ventajas: "Flight was on time. I saved almost 12 hours in travel time."
Desventajas: "Checking and baggage drop off took 2 hours at Delhi airport. I would have missed the flight if not helped by airport staff. There server was down. They issue boarding pass at one counter and do baggage check in at another. You have carry your bags to get them scanned. Airlines staff at airport were so slow as if they had no clue what they had to do."
Ventajas: "short flight time"
Desventajas: "old aircraft with non-working amenities pathetic entertainment"