Ventajas: "Crew was great!"
Ventajas: "Staff upgraded me both ways to an emergency exit row with more leg room."
Desventajas: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Ventajas: "Everything was great!"
Desventajas: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Desventajas: "They should serve variety of. Food"
Ventajas: "I always love Korean Air crew, you do have 5-star staff!"
Desventajas: "I can’t think of anything for now! Overall I had a great flight."
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Crews were all amazing!"
Desventajas: "Boarding was not announced clearly"
Ventajas: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Desventajas: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Ventajas: "Not long waiting for the flight."
Desventajas: "Flight was delayed a bit."
Ventajas: "Short flight"
Desventajas: "Dont have lots of option on movie"
Desventajas: "The touch screens were terrible"
Desventajas: "Attendants were all business, no smiles. Movie selection was limited."
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Staff was friendly"
Desventajas: "More food offerings like snacks and fresh fruit options"
Ventajas: "Very helpful crew. Good leg room"
Desventajas: "Entertainment system did not work, so I was moved to another seat."
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Desventajas: "Very tight seating"
Ventajas: "Great service, very clean"
Desventajas: "Flight was delayed"
Ventajas: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"
Desventajas: "Staff were oddly unfriendly and I was awakened twice"
Ventajas: "Services are great, the people are kind."
Desventajas: "Lines for the bathroom mid flight."
Ventajas: "food selection & crew courtesy"
Ventajas: "As good as Economy gets. Blanket & pillow, slippers and toothbrush; clean bathrooms; decent legroom. Would fly them any time."
Desventajas: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Ventajas: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Desventajas: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Desventajas: "Good customer service"
Ventajas: "Everything was perfect!"
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming."
Desventajas: "We had absolutely no complaints. Many thanks."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Desventajas: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
Desventajas: "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
Ventajas: "I liked everything, their friendly and professional service a board!"
Ventajas: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
Ventajas: "Friendly crew members, great food, and lots of entertainment choices"
Ventajas: "Over all, satisfaction service! Food, courteousness & facility"
Desventajas: "None zero"
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Flight attendants are very kind; food and drink was enjoyable."
Ventajas: "Good Customer Service"
Ventajas: "Everything,crew was great, food was decent"
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Made you realize it is possible to have good food Oma plane"
Desventajas: "Ran out of choices"
Ventajas: "Korean Air always very comfortable and clean. It gives me good impression all the time."