Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Desventajas: "This is the best in the air"
Ventajas: "Seat comfortable"
Desventajas: "They should serve variety of. Food"
Ventajas: "Food was great. Service was great."
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
Desventajas: "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
Ventajas: "Great customer service on the plane and in person."
Desventajas: "Very long trip."
Desventajas: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Ventajas: "Very clean aircraft."
Ventajas: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Desventajas: "My original seat assignments were not found so I lost my window seat on one flight."
Ventajas: "Smooth boarding"
Desventajas: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ventajas: "very friendly"
Ventajas: "All. The best airline."
Ventajas: "The staff was excellent."
Desventajas: "Food was blah and the seats were on the smaller side."
Desventajas: "Due to bad weather and flooding, I could not get to the airport for my flight. I called Just Fly and they said there was nothing they could do. I had to pay an extra $350 to get my flight rescheduled. I thought that due to bad weather, customers can get flight rescheduled at no extra cost? As soon as I rebooked my flight, both airport in Houston closed anyways. So is this still my fault and did I have to still pay an extra $350??"
Desventajas: "The seat is small"
Ventajas: "Excellent service"
Ventajas: "Boarding was made easy by my status"
Desventajas: "Seats weren't comfortable. Crew were rude."
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "The staff are very friendly and helpful."
Ventajas: "This was my first experience. It was great. Kindly staff. Service also good. I think it is good."
Ventajas: "Room and cleanliness. Crews were awesome."
Desventajas: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Ventajas: "Service was great"
Desventajas: "Cleanliness - not as clean as outgoing flight"
Desventajas: "I can't flight. What happened?"
Ventajas: "Again plenty of food and beverages."
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Desventajas: "Flight was delayed."
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Desventajas: "Food was just okay."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Excellent service and comfort, from start to finish"
Ventajas: "The flight attendants are very attentive and respectful."
Desventajas: "Economy seats are not the comfiest!"
Ventajas: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Desventajas: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Ventajas: "The entertainment was great ,and the food"
Desventajas: "Waiting on long line to use bathroom"
Ventajas: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
Ventajas: "The service and the entertainment"
Ventajas: "Stewardess are courteous."
Desventajas: "Bathroom floor is not maintained properly. Always wet."
Ventajas: "Smaller journey duration"
Ventajas: "Everything,crew was great, food was decent"
Ventajas: "Food was great"
Desventajas: "Headphone jack in seat didn't work correctly"
Ventajas: "The attention I got in coach was as if I had flown first class. The ladies were always smiling and very prompt if I needed anything. They were friendly and it made the trip doable."
Desventajas: "Wish the bathroom was cleaned a little later in the flight. After many uses it was looking rough."
Ventajas: "2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant."
Desventajas: "No problems."
Ventajas: "The service, foods , sack ,"
Ventajas: "The crew members were really nice and accommodating."
Desventajas: "Need more entertainment selections."
Ventajas: "Nothing special."
Desventajas: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Desventajas: "Nothing much"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Helpful with our 2 year old"
Desventajas: "Baby change area is very small"
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Ventajas: "Superb service."
Desventajas: "Meals were average for airlines"
Ventajas: "Crew was amazing"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Ventajas: "Crew was very friendly and responsive to my needs. They met it with a smile."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Desventajas: "Hostesses not so pleasant"
Ventajas: "Love the promptness of services, always with a smile!"
Ventajas: "Service by the crew was great"
Desventajas: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Ventajas: "Good crew service"
Desventajas: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Boarding was good"
Desventajas: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ventajas: "Efficient boarding and arrival"
Desventajas: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Ventajas: "Loved the crew. Really helpful."
Desventajas: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Ventajas: "Food, movies, support, were all wonderful."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Desventajas: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "great service. new plane. excellent video system."
Desventajas: "not much to complain about."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Desventajas: "Flight was delayed, but other than that, flight was great."
Ventajas: "Amazing crew, great service. Really good food"
Ventajas: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Ventajas: "Thanks once again for a comfortable flight homs"
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Desventajas: "Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight"
Ventajas: "Comfort & punctuality"
Ventajas: "Comfort and food."
Desventajas: "Some flight attendants could ve friendlier."
Desventajas: "They should giving out headphones for business class to use the entertainment system"
Desventajas: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"
Ventajas: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Ventajas: "Good seats and crew."
Desventajas: "Choice of movies"
Desventajas: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Ventajas: "Everything on the plane was fine, and the service was great."
Desventajas: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
Ventajas: "Crew are nice,but the seat need to improve"
Desventajas: "The seat need to improve"
Ventajas: "Boarding was organized"
Desventajas: "Vegetarian food wasn’t great"
Ventajas: "Tripulación muy bien"
Desventajas: "El sabor de la comida no estuvo muy bueno"
Ventajas: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Desventajas: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."
Ventajas: "The boarding process was really fast and efficient."
Desventajas: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."
Desventajas: "No onboard entertainment"
Ventajas: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Ventajas: "Food was good."
Desventajas: "The delayed flight and consequently lost luggage afterwards."
Desventajas: "For 50 min flight we waited 45 mins in taxi"
Ventajas: "Can’t find anything good."
Desventajas: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Ventajas: "On time takeoff, landed early....everything was smooth"
Desventajas: "Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up."
Ventajas: "The service"
Desventajas: "The food"
Desventajas: "Both outbound and inbound flights were delayed for hours. Terrible."
Ventajas: "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
Desventajas: "Flight was 3 hours late!"
Ventajas: "Took off on time, landed early, business class cabin was comfortable and food was ok."
Ventajas: "Boarding was easy with less passengers."
Desventajas: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."
Ventajas: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Desventajas: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
Ventajas: "It was a very good flight ."
Ventajas: "Staff are courteous"
Desventajas: "Departure was delayed an hour"
Ventajas: "The boarding and entertainment..."
Desventajas: "The food... and the lack of announcement to advise us on the delay"
Desventajas: "Got stuck by lots of crying kids."
Ventajas: "spacious seat at row 5"
Desventajas: "The fish is merely edible. No IFE available."
Ventajas: "- On Time - Nice to include buns or bread for breakfast - Staffs should be more gracious and engaging."
Desventajas: "- Landing was rough and sudden - Hot drinks only served at the end of meal. It should be served together with meal. - Row 17 was last to be served. Rather hungry especially on transit flight from Singapore - No transit lounge and refreshments"
Desventajas: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
Ventajas: "Seat leg room seemed better than US carriers. Food was not exciting."
Desventajas: "Cabin crew very n8ce."
Ventajas: "Fare was ok."
Desventajas: "Ground agent was surly and inefficient. Paying excess bag charge took 15 minutes. Not offered an upgrade. Boarding was ok, in flight ok, as flight was short"
Desventajas: "Only 3 hours to checkin prior boarding for business class. I waited for 2 hours foor checkin"
Ventajas: "The flight was on time"
Desventajas: "The boarding process was a waste of time"
Ventajas: "Bangkok Airways era quien operaba el vuelo y es la mejor línea aérea de Asia. Increíble servicio, comida, personal, limpieza, ama lidiad, servicio gratis en el lounge. 10 puntos."
Desventajas: "Salir con retraso pero entiendo que fue por el mal tiempo"
Ventajas: "Increíble servicio, puntualidad y amabilidad. 10 puntos!"
Desventajas: "I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL."
Ventajas: "Pilot kept taking detour to avoid turbulence"
Desventajas: "Food -very little in quantity. Dinner: just a sandwich. Breakfast - just a little bit. Cabin Staff - unmotivated; poor Sevice"
Ventajas: "Not much"
Desventajas: "I expected more from a business class ticket. Service, rest, food experience"
Ventajas: "When I arrived early for my 3:15 flight, the agent said the flight would be late but he could put me on and earlier flight. I left Bangkok at 1:45 instead of 3:15 and the flight was very comfortable with a meal on a short flight to Chiang Mai."
Desventajas: "Nothing to complain about."
Ventajas: "The boarding process went well and was organized. The cabin staff was welcoming and very presentable. The seats were fine, even in economy. The uniforms on the cabin staff were attractive andnthey looked well on the girls. The staff, both male and female, were friendly and pleasant. The flight was fine, a little late, but not the fault of the airline. I would fly this airline again."
Desventajas: "Nothing major to complain about."
Ventajas: "Malasian it's great food it's good service perfect and they're generous with luggage Connectin fight's schedule was tight but they were perfectly on time"
Desventajas: "They didn't have my wife's and sons meal request so they didn't get a proper meal. I paid for 3 business class fares and didn't get proper meals. Both flights were delayed."