Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Very nice and accommodating crew!"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Yes overall probably the best flight to Chennai from DC"
Ventajas: "Crew was very friendly"
Desventajas: "Improve quality of service and cleanliness."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Ventajas: "Excellent seats..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "The flight from Doha to Beirut was not fully booked, we could move easily."
Desventajas: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Ventajas: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Desventajas: "I wish there were more vegetarian options on the menu"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "The entertainment was good without any hiccups"
Desventajas: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Desventajas: "Todo súper bien"
Ventajas: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Desventajas: "Staff looks down at Brown skin"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Great service and excellent flying!"
Desventajas: "Food was a bit dry"
Ventajas: "Great service and great meal options!"
Desventajas: "The seats were cramped"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "I liked staff , boarding was organized food was not very good needs to be improved"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "The in flight service was great.. Crew was excellent."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Ventajas: "Easy boarding. Courteous, helpful and professional crew members."
Desventajas: "No internet service on long international flight."
Ventajas: "Okay"
Desventajas: "Okay"
Ventajas: "Good food, good service and clean planes."
Ventajas: "The crew were all lovely + meals were excellent."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "can't help"
Desventajas: "Staff Printed wrong boarding pass @ IAD leading to issue clearing security!"
Ventajas: "The care the staff have taken during pandemic is good."
Desventajas: "They should have entertainment."
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Desventajas: "Whenever I have been travelling by Air India there is no proper working power code that hates me really bad and please update the movies as well."
Desventajas: "Management, flight was delayed and no information conveyed ahead. Later connections missed and no proper arrangements made on time for next connecting flight."
Ventajas: "Service was great. Everything was done in a proper professional manner."
Desventajas: "I requested to make adjustments for my return flight but the crew straight away declined. Basically I wanted to catch a sooner flight to be with family on Xmas Eve."
Desventajas: "My TV in my seat was not at all working and the crew was not able to help with any thing."
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Welcoming, food"
Desventajas: "The seats were okay but can be comfortable."
Ventajas: "Convenience of a straight flight from IAD to DEL."
Desventajas: "Online check-in did not matter as we still had to wait in line to drop off the bags. A baggage drop off for those checked in online would help reduce check-in lines as the counter..Food can be better, but that is true for most airlines..I think Air-India works on India time schedule as they offer alcoholic drinks at noon only (9:30 PM in India), the flight leaves IAD at 11 AM, and not during dinner service."
Ventajas: "Non-stop flight for DC area to New Delhi. Flight was delayed leaving but still reached destination on time."
Desventajas: "Lack of service during non-peak times. Food was mediocre."
Ventajas: "NOTHING"
Desventajas: "CREW, FOOD, CUSTOMER SERVICE. My parents were traveling on 29th April. They did not provide blankets or cushion even the flight was almost 15 hours long.. when my dad asked the crew for blankets, they said we only got 25% and we do not have it. The food was horrible.. they even complained at the airport but no one cared.. over all very bad/worse experience they had.. so disappointed.."
Desventajas: "Food was not good at all. Entertainment screen kept shutting off all the time. Crew booted a few times but kept shutting off. No Wi Fi on the plane. All major airlines have Wi Fi these days. It was surprising that Air India had no WiFi service while going as well as coming back to New York."
Ventajas: "Service by the stewardesses"
Desventajas: "Old aircraft and limited entertainment."
Ventajas: "The fast travel time with no layover"
Desventajas: "-No working entertainment system. 15 hours flight. A person could go crazy! Not just my seat, all seats around me."
Ventajas: "Boarded on time, no hassles in security."
Desventajas: "Not a lot of in flight entertainment."
Ventajas: "Overall Air India has improved a lot over the years. Flight took off ok time, reached destination before scheduled time. Need to improve on in flight announcements, get better on communication, service mannerisms, approach to customers, courteousness, etc. It was a good experience and would like Air India to get better and be great!"
Ventajas: "Service ...the tall clean shaven gentleman was very courteous and patient...even with people who behaved over entitled and over demanding..."
Desventajas: "-plane is aged -one curved long nose (diamond stud pierced) lady stewardess was oversmart and deliberately skipped two rows without offering coffee. Very inconsiderate and eventually her peers had to take care of that when they actually came to collect cups! -lady announcer could not announce landing properly twice! Could not read basic English at all!"
Ventajas: "boarding was ok."
Desventajas: "the seats are are compact and not comfortable at all. I know i had the economy, that doesnt mean i should suffer the entire flight. the entertainment screen/s do not work!!! you'd be lucky if they do. they do not look very happy or satisfied serving food or drinks."
Ventajas: "Service was good, food was good. Arrived on time, rather a few minutes before the schedule. I appreciate that. Suggestion: People traveling on international flights with no luggage to check in but just one carry on, should be given priority to obtain boarding pass in a special line. I had no check in luggage but I have to stand in line in DC for one hour to get just the boarding pass, but on my return flight from New Delhi staff gave me boarding pass quickly in a special line. This must be looked into why not the same in DC?. Prof. Dr. Jiwan S.Sidhu"
Desventajas: "Most of the TV screens were not working. Out of three in the row only one worked. Moreover the number of movies etc were very few, not much choice. Please provide more variety in this entertainment section."
Ventajas: "Direct flight saved travel time to Delhi"
Desventajas: "Compare to other flights there are no any positive feedback. Price High, broken seats, food quality bad and less."
Ventajas: "Nothing."
Desventajas: "Flight seems to be very old and Entertainment screens not working. Not sure what to do during a flight time of 13hr without entertainment. Felt like flight attendants have zero respect towards their passengers. Responses were rude. No one attended service requests multiple times. Air India domestic crew far better than their international crew. Stupid crew and worst flight. My first and last air India flight."
Ventajas: "Taste of Food Excellent timings of the flights"
Desventajas: "Personal TV did not work Pathetic Customer Service"
Ventajas: "Nothing in particular!!!"
Ventajas: "Check in was easy no rush Service was great"
Desventajas: "Service was good. Best off all is nonstop"
Ventajas: "Crew was friendly but was not attentive to passenger needs. They just did their job and that's about it."
Desventajas: "The plane was dirty. The bathrooms were horrid! The seats were cramped and would not recline properly."
Desventajas: "Everything"
Ventajas: "The food and selection of music"
Desventajas: "The remote wasnot working. The floating bag WAs stitched ar the side of the foot rest and it was uncomfortable to sit there. I was made to complete immigration at the transit destination and not at the first port of entry. This change was not intimated before"
Desventajas: "the seats are old and torn. Entertainment sucks"
Ventajas: "Friendly Crew. Spacious seating and clean aircraft. Food was decent though they kept running out of vegetarian trays."
Desventajas: "The crew needed to be more professional and prompt in their service. Forgot to offer coffee to my wife twice during the meal service and disappeared even when we requested it. The entertainment system hung on 3/4 of our seats and it took them 3-4 hours and 3+ requests to get them to reboot them."
Ventajas: "On time arrival Food was fine"
Desventajas: "Checkin was incredibly slow. They don’t have a simple bag drop for online checkin passengers, which wasted almost an hour of my time. Lavatories should be cleaned during flight. Tired interior. Unfriendly staff."
Desventajas: "Didn’t even make it there"
Ventajas: "Food"
Desventajas: "Tv was not working"
Ventajas: "Good food and timing of the flight"
Desventajas: "Bathrooms smelt at the beginning. Seats were week and rickety"
Ventajas: "Seats were spacious"
Desventajas: "Comfort and entertainment"
Ventajas: "Good"
Desventajas: "Good"
Ventajas: "What a wonderful surprise to have sat in first class! My first experience...amazing, friendly staff!! Thank you"
Desventajas: "Plane was very dirty, seats were old and falling apart. My entertainment system didn't even work."
Ventajas: "Fast direct flight, crew was polite"
Desventajas: "In flight entertainment didn't have nuch choice"
Desventajas: "Movie selection was terrible especially since it was such a long flight"
Ventajas: "Food"
Desventajas: "Rudeness and partiality"
Desventajas: "The fruits served was bad and got spoiled. No proper response from the cabin team"
Desventajas: "Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on"
Desventajas: "Food, service"