Ventajas: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Ventajas: "Crew was attentive."
Desventajas: "Was seated near some noisy distractions i.e. crying baby."
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "Crew was fantastic."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "Exceptionally trained and attentive staff. Clean plane."
Desventajas: "More entertainment options."
Ventajas: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Desventajas: "The plane was old and cramped. I was dying in there."
Ventajas: "service, food, kindness"
Ventajas: "The best flight I took this trip - clean, courteous, on time. I wish they flew in continental US :))"
Desventajas: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Desventajas: "Delayed flight departure and arrival"
Desventajas: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Ventajas: "some area the A/C does not work"
Ventajas: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"
Ventajas: "Boarding was quick and easy. I didn't have the food onboard but it smelled alright. Staff happily kept offering to refill my water on the ~2 hr flight (probably more frequently than JAL asked during my 13 hr flight a couple months ago...). Overall, good flight. Professional staff. We didn't crash so that's always good."
Desventajas: "Seat was uncomfortable, but when you're flying economy nowadays, that's pretty much expected. Took a while for us to get into the air but that was probably just due to it being a holiday and potentially many flights backing up the runway."
Desventajas: "The seat is small"
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "Leg room, choice of food and everall services"
Ventajas: "Staff is really helpful. Anounsment is proper.variety of food was provided."
Desventajas: "Your can improve entertainment facility. Food variety can be improved."
Ventajas: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Desventajas: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
Desventajas: "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
Desventajas: "too little leg room."
Ventajas: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Desventajas: "More movies to choose from"
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming."
Desventajas: "We had absolutely no complaints. Many thanks."
Ventajas: "Crew service and wine"
Desventajas: "flight delayed 2.5 hours"
Desventajas: "Terrible service. Old plane."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "tye food was amazing!"
Ventajas: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Desventajas: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ventajas: "Service much better than any other carrier I have flown with.."
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "the airhostesses"
Ventajas: "comfort, service, easiness"
Desventajas: "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."
Ventajas: "It was all good. Really no complaints."
Ventajas: "The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe"
Desventajas: "For the entertainment there weren't enough choices of movies."
Desventajas: "I have to wait for my next flight about 8 hours ."
Ventajas: "Korean Air always very comfortable and clean. It gives me good impression all the time."
Ventajas: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Desventajas: "Didn't have a problem at all."
Ventajas: "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."