Desventajas: The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.
Desventajas: I was charged but rental car place was not open.
Desventajas: They should adopt automatic picking up keys without standing one hour in line.
Desventajas: Even with a reservation there were no cars available
Ventajas: Staff was friendly
Desventajas: Car was not ready when I arrived at airport. All cars were dirty and being cleaned. Wanted to put my name on a list with 20 other people to call when/if they got a car clean that night. What is the purpose of a reservation if they are not going to honor it with an available car.
Ventajas: Staff were friendly and pick-up and drop-off were a breeze.
Desventajas: Would have liked a shorter wait time for pick-up.
Desventajas: Trying to find the Avis inside the airport was a hassle. I called the actual location but the 800 line picked up and he was of absolutely no help.
Ventajas: Staff was very friendly and helpful. Pick up and drop off process was easy and uncomplicated.
Ventajas: The staff at pick up in Richmond and at drop off in Lewisburg were friendly and excellent.
Desventajas: Can't think of anything at the moment
Ventajas: Great staff. Good value for the vehicle.
Ventajas: Just doing their job
Desventajas: Car was from Canada, Speedometer in KPH. Hard to look thru to see MPH. took some getting used to. Not really a big deal. However older folks would not have been able to use that car.
Worst Customer Service Ever
Desventajas: I booked a luxury vehicle; they "didn't have any," and "upgraded" me without asking to a Nissan Pathfinder, which cost me much more in NYC parking garage fees, and much more in gas over my 1,000 mile trip, and was difficult to negotiate on crowded NYC streets. Plus,for the formal event I was attending, I wanted a luxury vehicle, not an SUV. When I explained all of that, the customer service person said "so you don't want a car?" And that was that. Uncaring and very unprofessional.
En promedio, un auto de renta desde Avis a Richmond cuesta $60 por día.
El tipo de auto más reservado desde Avis en Richmond es Económico (Hyundai Accent o similar)
Avis tiene 4 puntos de renta en Richmond. Echa un vistazo a nuestro mapa de puntos de renta de Avis y encuentra los mejores autos de alquiler cerca de ti.