Opiniones de los huéspedes
Opinión general
7,3
Bueno
Basado en 31 opiniones
Limpieza
7,4
Confort
7,5
Recogida/entrega
7,3
Relación calidad-precio
7,6
Ir al contenido
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Comentarios recientes
Puntuación de viajeros
8
2
1
4
3
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10,0
Ventajas: The customer service was absolutely fantastic!
Desventajas: NA
opinión proveniente de
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7,6
Ventajas: I liked the unlimited miles makes a difference and will definitely get me to rent again if it stays around.
Desventajas: The overall extension process and maybe price should be considered to be locked in at whatever rate you booked it at to begin with if extended. Just an idea.
opinión proveniente de
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8,8
Ventajas: Pickup was great. Drop off was backed up and looked really understaffed for the volume of cars being returned.
Desventajas: Drop off area better managed. We had to walk a long way to the shuttle bus terminal with all our suitcases in tow. Usually the drop is much closer to the building.
opinión proveniente de
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2,0
Ventajas: I booked a rental car on Kayak with Enterprise but there were no cars available upon my arrival. When I asked to make sure that i was not charged, the Enterprise representative was unable to confirm one way or the other as whether i was charged. I tried calling Kayak but they were closed.
Desventajas: Don't accept a booking if there are not rental cars available. 24 hour customer service should be available with Kayak.
opinión proveniente de
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3,6
Ventajas: The office is disgusting. Very dirty. The cove base is ripped up along the walls. There were dead insects all over the waiting room and bathroom.
Desventajas: When I went to get in the car it was on empty. I had to wait for them to go fill it up before I could leave. As I made this reservation several MONTHS in advance. It would be nice if the car was ready to be picked up at the time I reserved.
opinión proveniente de
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3,2
Ventajas: Pick-up & Drop-off were easy. While dropping off, the agent was only apologetic for my inconvenience for the vehicle I was given and for the customer service when picking up. Apologizing didn’t make my experience any better nor did it satisfy me.
Desventajas: Aside from apologizing and feeling bad for the inconvenience I faced, Agent should have done more and satisfy me so that I would come again to rente with Enterprise.
opinión proveniente de
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10,0
Ventajas: Clean vehicle and friendly people. Contract fulfilled A rarity nowadays!
Desventajas: Nothing
opinión proveniente de
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9,6
Nice experience
Ventajas: The car was really clean and easy to adjust to driving. The service was quick and somewhat friendly.
Desventajas: They didn't explain about everything like other places I've rented from. As I was driving away in the vehicle, I noticed that it was not completely full as I later noticed on the paperwork once I looked at it. I did take a picture of it showing a bar missing. I assume the gas policy works like other rentals and if I returned it like I received it, then I would be good.
opinión proveniente de
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10,0
Good and easy rental.
Ventajas: Customer service rep was friendly. Car was clean and ready to go.
opinión proveniente de
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2,0
Ventajas: I have been to the abilene airport twice now. Both times I was Disappointed at the rudeness of the same enterprise representative. He needs some customer care training.
opinión proveniente de
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2,0
Cockroaches in the car
Desventajas: There were roaches crawling everywhere. Extremely uncomfortable to drive with those thing crawling around.
opinión proveniente de
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8,8
Ventajas: See above
Desventajas: See above
opinión proveniente de
Otras agencias en Abilene
¿Dónde encuentro autos de alquiler de Enterprise en Abilene?
Consejos para rentar un auto con Enterprise en Abilene
- 25% de nuestros usuarios encontraron autos de alquiler de Enterprise en Abilene por $30 o menos
- En promedio, los autos de alquiler de tipo Estándar de Enterprise en Abilene son alrededor de un 42% más baratos que otro tipo de autos.