Opiniones de los huéspedes
OPINIÓN GENERAL
8,5
Excelente
Basado en 12.826 opiniones
En general
7,0
Limpieza
7,0
Confort
7,1
Recogida/entrega
6,9
Relación calidad-precio
7,2
Comentarios recientes
Puntuación de viajeros
7
0
1
1
1
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10,0
Ventajas: Very friendly and helpful staff. Got a complimentary upgrade which was appreciated
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10,0
Ventajas: Friendly staff, stayed late to get me into my rental agent the ferry ran late.
Desventajas: Would have preferred the Toyota RAV4 that I thought I was getting, but the Nissan Rogue was surprisingly nice to drive. I have 3 Toyotas and using their cruise control on the highway is second nature.
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10,0
Convenient location if you take a cruise
Ventajas: The driver is very nice, and the office lady is very friendly.
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10,0
Outstanding Customer Service
Ventajas: The customer service received was outstanding. From the customer service phone representative to the pick up driver Joe, to the Assistant Branch Manager, Nigel J. Perry to the Regional District Manager Steve Trevino and finally to the agent I returned the car to at Hobby International Airport in Houston, Tx . I have rented multiple vehicles from numerous car rental companies but I can honestly say I have never received this type of noteworthy and exemplary service. Thank you, thank you. I will be a loyal customer moving forward. Mark Chatman
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2,0
Stranded by Enterprise in Galveston
Ventajas: They provided us with complimentary water bottles
Desventajas: We were denied a car rental despite our reservation because we did not have a major credit card but rather a Visa debit card. There was no indication that this would be the case in the fine print of our rental confirmation and in fact their front door states that they take credit and debit cards. Apparently that is only if you are local or are renting at an airport with a round trip ticket. We had flown in to Houston for a cruise and were flying out of Austin so this didn’t apply to us. I hope Enterprise considers changing this ridiculous policy or at least being more transparent about it when reservations are made.
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9,6
Desventajas: No Sunday drop offs spot after 3 pm. The 820 Main drop off and lock box was very hard to find.
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8,8
Great service
Ventajas: The teams at both our pick up and drop off locations were all about customer service
Desventajas: The car received past customer neglect but served it's purpose. Not sure who thought of stocking a black on black car in South Houston.
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2,8
Staff needs to be completely honest up front
Ventajas: The staff was friendly.
Desventajas: Staff kept ensuring people that car would be ready as soon as possible. No one got their car quickly. I would have been much happier if they explained that it could take an hour or longer and then tell me why it was taking that long. Staff needs training on how to manage expectations. I would not have been as upset if they explained the situation. I waited almost two hours. Place was dingy and grungy looking. Need to clean carpets. Also, car was not completely clean.
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10,0
Great Enterprise Rental Car Experience
Ventajas: Found myself in a bind Easter morning needing a rental car to attend a family function. Darn our family car which decided to stay home that day! Enterprise was open, cars available, and customer service staff welcoming and attentive. Car was super nice and comfortable. I would go back again should I ever need a rental car both in town and on vacations. Thank you Enterprise.
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4,4
Ripped off for a nail in the tire
Ventajas: Was given a replacement car that was an upgrade
Desventajas: I was charged $150.00 for a nail in the tire on the very same day I picked it up. I noticed an TS indicator in the instrument panel approximately 2 hours after I started driving the car ( it may have been on when I picked up the car i do not know ), but I parked the car and visited the attraction we were going to, and it did not come on immediately, however after about 20 miles the TS indicator came on again. we parked the car overnight then we started driving around sightseeing and an Low Tire Pressure Warning indicator came on. when took it back they said it would cost me $150.00 damage. I think that the nail was in the tire when I rented it, but I could not prove it.
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10,0
Ventajas: El personal es muy amable y servicial. Conseguí una mejora gratuita, lo cual fue muy apreciado
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10,0
Ventajas: El personal era amable, me quedé tarde para llevarme a mi agente de alquiler, el ferry se atragó tarde.
Desventajas: Hubiera preferido el Toyota RAV4 que pensé que iba a conseguir, pero el Nissan Rogue era sorprendentemente agradable para conducir. Tengo 3 Toyoteras y el uso de su control de crucero en la carretera es de segunda naturaleza.
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¿Dónde encuentro autos de alquiler de Enterprise en Galveston?
5919 Broadway St, Renta de autos en Enterprise
Dirección
5919 Broadway StHoras
| lunes | 07:30 - 18:00 |
| martes | 07:30 - 18:00 |
| miércoles | 07:30 - 18:00 |
| jueves | 07:30 - 18:00 |
| viernes | 07:30 - 18:00 |
| sábado | 09:00 - 12:00 |
| domingo | 00:00 - 00:00 |
Teléfono
+1 409 740 0700Consejos para rentar un auto con Enterprise en Galveston
- 25% de nuestros usuarios encontraron autos de alquiler de Enterprise en Galveston por $36 o menos
- En promedio, los autos de alquiler de tipo Económico de Enterprise en Galveston son alrededor de un 53% más baratos que otro tipo de autos.