Reserva autos de alquiler de Enterprise en Knoxville

Ventajas: The pick-up was somewhat easy with enterprise. The truck was very clean and drove really well/

Desventajas: The drop-off was a terrible experience. No one was available and I was charged double. This happened on both ends of my round-trip. Be aware if you use enterprise, alamo or national, which are all one company. If you drop off and no one is there, double-check your credit card. I'm not sure if it is company policy to charge for an extra day and hope the renter doesn't notice the extra charge, but it's starting to seem that way after back-to-back occurrences.

Desventajas: I reserved a car the day before it was needed, then was told on the mornng that i had it reserved that there were no cars. This caused great distress and scrambling for other options. I would no recommend supporting Enterprise until they fix their rental process.

They allowed me to reserve a car when there was no inventory.

Desventajas: We were left without a vehicle.

Misleading! No enterprise counter at TYS!

Ventajas: I selected this rental because the price was extremely attractive, it only $11 per day.

Desventajas: My husband arrived at TYS only to be told that there was no enterprise counter at the airport. He then had to take a cab to the enterprise location which was some 20 minutes from the airport, resulting in a $30 fee. He also was charged a $50 drop off fee by enterprise for returning the car to the airport. The extra fees ended up totaling more than the car rental itself!

Cancelled!

Ventajas: Nothing

Desventajas: Rec'd a telephone call two hours before we were due to pick up our car. "Due to a lack of cars being returned, we are cancelling your reservation." They were not able to give us any car at all... Had to scramble around before our next flight to make another car. And this was a long-standing reservation. Most displeased.

Good not great

Ventajas: Vehicle was comfortable. Good gas mileage.

Desventajas: Enterprise did indeed pick me up but took much too long finally getting the vehicle. Too many people not knowing what was going on. Same thing when turning in vehicle. Much too complicated.

Long wait and dirty

Ventajas: The car model was nice and drove smoothly.

Desventajas: The wait to pick up was 45 minutes and the car was dirty. We couldn't really ask for another one because we needed to be on our way. They offered us an upgrade for the NEXT time we rent from them but nothing to accommodate the inconvenience for us. Dont think we'll be renting from them again.