Opiniones de los huéspedes
Opinión general
4,6
Aceptable
Basado en 8 opiniones
Limpieza
6,0
Confort
5,2
Recogida/entrega
4,0
Relación calidad-precio
3,5
Comentarios recientes
Puntuación de viajeros
0
1
0
1
3
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8,0
Ventajas: The entire process was smooth.
Desventajas: The pricing was a lot more expensive, given that kayak.com does not include the price for mandatory insurance.
opinión proveniente de
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3,6
Desventajas: The price was triple what I was quoted when I arrived.
opinión proveniente de
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2,0
Price chsnge
Ventajas: Nothing
Desventajas: I didn’t like how Kayak says one prices and in the Mexican airport, it’s twice the price.. they wanted to change me close to $700 for a car, only for 9 days.. such a rip off. Never again using this website or these Mexican car lending companies.
opinión proveniente de
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2,0
False promises and added charges
Ventajas: The car was decent.
Desventajas: A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
opinión proveniente de
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2,0
Forced to pay over $200 extra.
Ventajas: The car itself was decent.
Desventajas: A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
opinión proveniente de
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8,0
Ventajas: Todo el proceso fue sin problemas.
Desventajas: El precio era mucho más caro, dado que kayak.com no incluye el precio del seguro obligatorio.
opinión proveniente de
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3,6
Desventajas: El precio era el triple de lo que me cotizaron cuando llegué.
opinión proveniente de
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2,0
Chsnge de precio
Ventajas: Nada
Desventajas: No me gustó cómo dice Kayak que uno de los precios y en el aeropuerto mexicano, es el doble del precio... querían cambiarme cerca de 700 dólares por un coche, sólo por 9 días. Nunca más usar este sitio web o estas compañías mexicanas de préstamo de automóviles.
opinión proveniente de
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