Opiniones de los huéspedes
Opinión general
6,3
Bueno
Basado en 307 opiniones
Limpieza
6,3
Confort
6,6
Recogida/entrega
6,1
Relación calidad-precio
6,5
Ir al contenido
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Comentarios recientes
Puntuación de viajeros
53
36
40
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8,0
Ventajas: Drop-off was very quick; I did not need to go inside the office.
Desventajas: I matched my expectations to the lower price point, so was not unhappy. I do wish they could have provided a second key for the car. Losing the only key, maybe 2,000 miles from home, was never far from my mind.
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3,6
Ventajas: Easy drop off
Desventajas: Faster! It took 2 hours from the time that I got there to get my car. There is no sense of urgency. The only two people that seem to care what is the guy that Went over the car with me when I was leaving and the guy that received the car when I brought it back.
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4,0
Ventajas: The staff wasn't friendly and the car wasn't in the best shape, scratches, and received the car at a quarter of the tank when we were ready to go on a road trip.
Desventajas: Customer service and quality in car
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3,2
Ventajas: The car was dirty when I got inside, which during times of Covid makes me afraid. The customer service was also terrible.
Desventajas: A direct phone number to the actual location. I called the number provided and was told that my car was available. But when I got to the actual location they said the car was no longer available and that I never actually spoke to anyone at the physical location, so nothing was ever communicated.
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9,2
Ventajas: Great car @ a great price.
Desventajas: The car should have at least a half tank of gas. 1/4 tank is a joke!
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8,0
Desventajas: Car was not washed before rental and had strong smell of smoke.
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4,0
Ventajas: Value
Desventajas: Policy did not disclose geographic limitations even though it stated unlimited mileage
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3,2
Ventajas: Drop off guy was nice.
Desventajas: Car needed maintenance and was unsafe to drive (tire pressure issues). Customer service was unhelpful about this issue.
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5,6
Ventajas: Pick up was a breeze, other customers all around me were mad though - car worked fine for 2 days of my 5 day rental
Desventajas: The car smelled terribly of cigarette smoke, the AC broke (Freon leak in the 2020, spent tons of time the day of my grandmothers burial on the phone with roadside assistance, 3 hrs waiting for a live chat attendant, on hold 40 min for a phone operator, 1.5 hrs at a mechanics) in 103 degree weather in Palm Springs California... we returned the car and didn’t risk taking another car from them. The seatbelt was supposed to be fixed (car was returned from the shop the same day I rented it) and it wasn’t fixed so it made noise when nobody was in the seat and the seat belt wasn’t closed. The car had a ton of body damage when I rented it. A mess. Nasty. The Fox reps waived the early car return fee since ours was broken and there wasn’t a good reason to keep doing business with them. Never again.
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10,0
Ventajas: The staff was very friendly and helpful. The pick up and drop off was quick especially with during covid 19
Desventajas: excellent service
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2,0
Ventajas: Nothing
Desventajas: FOX should close their doors
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2,0
Desventajas: Our trip was cancelled due to Covid issues, and they would not issue a refund.
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¿Dónde encuentro autos de alquiler de Fox en Costa Mesa?
Consejos para rentar un auto con Fox en Costa Mesa
- 25% de nuestros usuarios encontraron autos de alquiler de Fox en Costa Mesa por $27 o menos
- En promedio, los autos de alquiler de tipo Estándar de Fox en Costa Mesa son alrededor de un 52% más baratos que otro tipo de autos.