Puntuación de los viajeros
2.0
Customer service wasn’t horrible, but there were no cars and no reservation I made could be honored. You should not allow someone to book a reservation if you do not have the availability. I had to be in Dallas that same day and I wasn’t made aware that they couldn’t honor the rental until they opened up the next morning.Opinión del 10 ago. 2023
opinión de![kayak]()
2.0
Having a reservation does not mean you will actually get a car! I made the reservation and had my confirmation number for the vehicle that I needed and I was there early to pick it up and I was told that they do not have any vehicles for me to take. I was scheduled to leave for a 10 hour drive from Hertz and this set my entire business trip off schedule.Opinión del 16 jul. 2023
opinión de![kayak]()
4.0
Very bad experience picking up. Waited an hour and a half to get to the counter. Car smelled like someone smoked in it and there were bird feces all over it. The car drove fine and was good enough for my long driving trip.Opinión del 9 jun. 2023
opinión de![kayak]()
2.0
Being able to rent a vehicle. There wasn't one available and none of the other sites had availability either.Opinión del 25 may. 2023
opinión de![kayak]()
2.0
Firstly the were not transparent about any extra fees. Secondly, they were not on time. Thirdly, they don't have a good inventory. Overall terrible experience. You're better off walking than renting with these peopleOpinión del 19 feb. 2023
opinión de![kayak]()
2.0
They charged me for gas and I filled the tank right outside the airportOpinión del 23 ene. 2023
opinión de![kayak]()
2.0
They cancelled my reservation the night before and said they did not have any inventoryOpinión del 14 oct. 2022
opinión de![kayak]()
2.0
I didn’t like anything about the experience. There were no cars available for rental at any Hertz location which was a waste of time and energy. The company reps refused to assist me with contacting other locations for availability. I was able to finally obtain a rental from Enterprise and will just stick to them in the future because although they were out of cars they actually contacted me to get me set up with another location that had a car in stock for me.Opinión del 14 oct. 2022
opinión de![kayak]()
6.0
I was told that my reservation was cancelled because I did not forsee a delay in my travel for a mechanical failure to the airplane when I made the reservation two weeks in advance. After explaining that to the Hertz employees and leaving to find alternative transportation I was given a rental car. I would not recommend a rental from this location.Opinión del 27 set. 2022
opinión de![kayak]()
10.0
The guy at the Hertz office who assisted me was great- friendly, helpful, patient, good communicator, and a ready smile. I appreciated his help so much.Opinión del 31 ago. 2022
opinión de![kayak]()
10.0
Everything went as plannedOpinión del 21 ago. 2022
opinión de![kayak]()
10.0
Very friendly team and very helpful.Opinión del 15 jul. 2022
opinión de![kayak]()
