Opiniones de los huéspedes
Opinión general
6,7
Bueno
Basado en 21 opiniones
Limpieza
7,2
Confort
6,7
Recogida/entrega
6,4
Relación calidad-precio
6,8
Comentarios recientes
Puntuación de viajeros
4
0
3
2
3
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2,8
Ventajas: No vehicles at all when we got there after waiting for 10 mins before being acknowledged
Desventajas: Pretty much everything
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10,0
Easy day..
Ventajas: Free ride to and from your house. Free upgrade Fast and convenient Friendly staff
Desventajas: I have no complaints
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2,0
ripped off
Ventajas: price was okay
Desventajas: pick-up location was way far away
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10,0
Ventajas: Friendly & helpful peoplenothing
Desventajas: Nothing
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6,0
Desventajas: lucky. i'd called hertz to tell them that the flight was running late. Then I found out the hertz site that I got on Kayak was no where near the airpoirt vps. They were able to cancel the one and I had to rebook it.
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5,6
Cab ridee from airport?!
Ventajas: Everything but location
Desventajas: The actual pick up location was a $55 cab ride from the airport. The airport Hertz people couldn't help, they said. What good does it do for us to spend 55 dollars to get to the car.? The map online showed a pin location about a mile from the airport. That was nowhere close.....unacceptable!
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2,0
Scam!!!
Desventajas: I specifically put VPS airport in for pick up and drop off. When I arrived I found the location was thirty minutes away off site. The agent told me it happens every single day to people who book thru you! That airport has several different names and is very confusing. Your site does NOT make it clear when booking it is an offsite location! I had to purchase a completely new rental!
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2,0
Desventajas: I booked the car online to arrive at the Hertz in Destin (thankfully, it didn't cost me anything to get to this, not at an airport, business) to find out they had no cars to rent, and they didn't know I had booked it or they would have called me and let me know that. The gentlemen at the business were very nice, but nothing in their system "alerted" them that I had booked the car online. My past experiences with Hertz have been good ones, but there seems to be a major flaw their system regarding "overbooking rentals"
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3,2
Good mpg
Desventajas: I was charged $180 for cleaning when I dropped it off. He said we smoked in the car and his evidence was debri in the back seat and "ash" marks on the back window. It's insane. Asking me vs telling me might have been better. He mad me go detail the car. I did, but he wasn't happy with it so he charged me $180. It was not ash. It's pollen, dust and sand. I will never use them again
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10,0
Great Customer Service
Ventajas: Everyone I dealt with at Destin Hertz was professional and pleasant.
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10,0
Ventajas: The car was very confy , really good price
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5,6
Poor service
Ventajas: The car was reasonable
Desventajas: I had to wait an hour for a car at the pick up site because one was not available despite the fact that I had a reservation and was on time with the pick up
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