Ventajas: Staff was great, wait was short, pick up and drop off were uncomplicated.
Desventajas: $51.77/day for an economy car is pricey but I didn’t want to have to take a shuttle to rent a vehicle so I decided to pay the higher cost since I was traveling with my elderly mother.
Ventajas: Staff was friendly and helpful.
Desventajas: Location was further away from airport than I thought.
Ventajas: No complaints. Staff very polite and professional. Will definitely patronize this office again in the future
Desventajas: Couldn't ask for any improvements
Ventajas: SUV drove well.
Desventajas: Our car had no gas at pickup. Tenant clerk was not present at location. At drop off they indicated window was chipped I told them it was already there. They were quite rude to assume that it was done during my drive. There system was also down and no manager was on site.
Desventajas: Staff at pick up could have been more helpful and friendly. It seemed like the representative that helped me was having a bad day
Desventajas: Getting the correct size vehicle that we booked right away instead of getting switched to a smaller vehicle and it not working for what we needed
Ventajas: The prices.
Desventajas: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!
Ventajas: Quick. I was able to upgrade to a beautiful car which actually made my trip!
Worst Experience Ever!
Ventajas: Nothing - this reservation was TOTALLY screwed up.
Desventajas: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED
Ventajas: They had a car
Desventajas: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.
Ventajas: The price was great and staff cordial.
Desventajas: The car was dirty. It was stained and sticky
Need a shuttle
Ventajas: It was a quick deal to get in and out
Desventajas: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle
En promedio, un auto de renta desde Hertz a Santa Ana cuesta $45 por día.
El tipo de auto más reservado desde Hertz en Santa Ana es Económico (Hyundai Accent o similar)
Hertz tiene 3 puntos de renta en Santa Ana. Echa un vistazo a nuestro mapa de puntos de renta de Hertz y encuentra los mejores autos de alquiler cerca de ti.