Puntuación de los viajeros
10.0
Rápida, segura, buena información.Opinión del 18 ago. 2025
opinión de![kayak]()
8.0
Bastante rápida la reserva, al llegar también fue rápido el procedimiento para la entrega. Limpieza aceptable del vehículo, cumplió su función y todo bien en los trayectos. Fue el mejor precio que encontramos por alquiler. Gracias!Opinión del 19 ago. 2024
opinión de![kayak]()
2.0
Cuando llegamos nos dijeron que hubo un error y no tenían vehículos, aún teniendo reservaOpinión del 11 dic. 2023
opinión de![kayak]()
10.0
El precio estuvo muy bienOpinión del 6 oct. 2023
opinión de![kayak]()
10.0
todo super bien.. graciasOpinión del 21 jul. 2023
opinión de![kayak]()
6.0
The car was fine and exactly as promised once we received it. It took them an hour to get us a car. They only have one person working so if they are getting a car, the desk is completely unmanned. When we returned the car, no one was there to take the keys. I ended up snapping a pic of my keys and return details and leaving it on the desk, as I needed to catch my flight. Be careful of the agreed rate when you prebook vs what they try to charge. Needed a couple corrections.Opinión del 8 mar. 2023
opinión de![kayak]()
2.0
We mixed up timezones, so we arrived an hour later than we said we would and they had already given our car to someone else and didn't have any other cars for us. We had to find another company at the last minute and pay a lot more.Opinión del 13 feb. 2023
opinión de![kayak]()
8.0
There are NO signs in front of the Aruba airport to direct you to Payless. Nothing whatsoever to direct you to the building next to the airport that only has Payless in it along with a hotel. Even calling the 800 number they had no idea where the offices were located. Only after going to Budget did they know where the Payless office was located.Opinión del 15 may. 2022
opinión de![kayak]()
2.0
Booked a car and they didn’t notify me that there were none available. Luckily I called morning of to confirm and saved myself a taxi fare to the rental place.Opinión del 19 mar. 2022
opinión de![kayak]()
10.0
Agents were nice and helpful. We picked up days into our trip so far and drop off would have been helpful. Confirmation email did not include exact location for pick up or a contact number so we went to the wrong location at first.Opinión del 11 mar. 2022
opinión de![kayak]()
2.0
Avoid Payless. Upon arrival we were bluntly told they ‘had no cars’ ‘were overbooked and could not do anything for us’ When reminded of their responsibility to honor the reservation the representative gruffly told us that they could not hire from another company. There we were stranded at the airport with kids. Very unprofessional, very rude, and unfortunately quite in character. We had to find an alternative rental on our own for double the price.Opinión del 9 ene. 2022
opinión de![kayak]()
2.0
The car rental company overbooked the office. Despite that, confirmation emails were sent repeatedly - the last one 24 hours before the pickup. When arriving at the office (by taxi) I was told that there is no car available, and no alternatives or compensation could be offered. In the end the booking can be regarded as "cheap talk" and ended up costing me money for absolutely nothing in return.Opinión del 27 dic. 2021
opinión de![kayak]()
