Puntuación de los viajeros
2.0
Had to wait almost 2 hours for a car. And my res was at 1p and flight delayed so didn’t even show up til 2:30p. Car was hours late and almost cause my kids and me to miss a ferry.Opinión del 13 ago. 2023
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2.0
No staff's to attend the customers. 3 hours long queue for pickup the vehicle. Booked for SUV. Unfortunately received saloon car due to shortage or high demandOpinión del 3 ago. 2023
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6.0
They charge alot of for holding the moneyOpinión del 9 jul. 2023
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2.0
They wouldn’t honor my rental reservation and tried to charge me as a walk-up. It was a bad experience.Opinión del 5 jul. 2023
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2.0
As someone who doesn’t use credit cards, I was not able to rent a car from Thrifty. I offered a to put 3 times what is required as deposit and was willing to show utility bills and car insurance for payment history. FICO is a joke and so is this debit card policy they have. All this being said, I realize the employees I interacted with don’t make these rules. They did their job very well (there was a very long line and it was the airport location) and were polite and tactful.Opinión del 28 jun. 2023
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2.0
At close to midnight on got in a long line only to be told 30 min in that they won’t have cars for most us that night. If we have a hotel we should go there and come back in the morning. Being that I need to get to Portland asap I left the line and rented from Budget.Opinión del 20 jun. 2023
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2.0
We had a prepaid, confirmed car rented. They did not have a car for us. They refused to provide us compensation or another car. Very little in the way of explanation, and no apology. They didn’t even want to give us a refund on the spot. Horrible, horrible, horrible. Put our entire vacation in jeopardy. Never again.Opinión del 16 jun. 2023
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6.0
It was a bait and switch. When I reserved the car it was for $149 and out the door was over $400.Opinión del 31 may. 2023
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4.0
I liked the fuel economy with my vehicle. Customer support at the Seattle airport was a little rude. Customer support at the San Francisco airport was excellent.Opinión del 22 may. 2023
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2.0
I had to pay another $77 in fees past what I prepaid through Kayak. Not happy with not being told the real cost up front.Opinión del 19 may. 2023
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2.0
Will NEVER RENT FROM THIS SEATTLE LOCATION AGAIN! my assigned pick up time with 12 noon. I get there at 11:30, there’s about 20 people standing in a line. There are two windows for pick up. I get in the back of the line, and I start to hear conversation from others that have been waiting for two hours at this time. By the time I picked up my car, it was 2 o’clock. It was in a parking garage, and it was 90° day. Absolutely will not ever rent from thrifty in Seattle again.Opinión del 16 may. 2023
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10.0
Good experience and great dealOpinión del 15 abr. 2023
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