La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "Boarding very efficient."
Ventajas: "Movies"
Desventajas: "I am satisfied with AA overall."
Ventajas: "Lots of Leg room"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Desventajas: "N/A"
Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Food was amazing and stewardess courtesy to passengers."
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Overall is good :)"
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ventajas: "Nothing"
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Good service. Flight went off without a problem."
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Everything"
Desventajas: "more movie options!"
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "JAL doesn't disappoint!"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "All was fine"
Desventajas: "Nothing"
Ventajas: "The airplane and all crevices"
Desventajas: "None"
Ventajas: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Desventajas: "Nothing!"
Ventajas: "Comfort seat, decent food, polite service"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "None"
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Desventajas: "This is the best in the air"
Ventajas: "Perfect"
Desventajas: "Perfect"
Ventajas: "the food and the business seat is very good."
Desventajas: "the entertainment must be update more."
Desventajas: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ventajas: "Boarding is quite fast."
Desventajas: "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
Desventajas: "The seat were not very comfortable."
Ventajas: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Desventajas: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Ventajas: "Your flight always delay. Suck!!"
Ventajas: "Nothing"
Desventajas: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ventajas: "Everyone was very nice."
Desventajas: "The food was a little odd but that might just have been Korean food."
Ventajas: "the movie selection"
Desventajas: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Ventajas: "Very helpful crew. Good leg room"
Desventajas: "Entertainment system did not work, so I was moved to another seat."
Ventajas: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ventajas: "very accommodating for handicap"
Ventajas: "The leg room was pretty generous compared to other airlines."
Desventajas: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Ventajas: "Food, service"
Ventajas: "Great food and smooth flight"
Ventajas: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Desventajas: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Ventajas: "Food, service"
Desventajas: "Nothing"
Ventajas: "Crews are kind and nice. No complain about the service the crews provided."
Desventajas: "The chair, need to be more comfortable"
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Politeness, cleanliness and food."
Desventajas: "Nothing"
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "I loved the aircraft and the great service. They offered great food and the service was fast"
Desventajas: "Everything ok"
Ventajas: "First class on Korean long haul does not disappoint!"
Desventajas: "Nothing not to like"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Food and boarding."
Desventajas: "No comment."
Ventajas: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Desventajas: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Desventajas: "Good customer service"
Ventajas: "Nice service"
Desventajas: "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."
Ventajas: "I was very pleased with the service and the level of comfort."
Desventajas: "Excellent service and constant food/beverages."
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Excellent service and comfort, from start to finish"
Ventajas: "Plane was on time and it was a large and full flight that got off the ground on time"
Desventajas: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Ventajas: "Great service, decent legroom in economy"
Desventajas: "Language barrier was to be expected"
Ventajas: "Everything was good and the price was proper."
Desventajas: "I think, any flight should have some more movies, music, and other entertainment."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "everything"
Desventajas: "nothing"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "The flight staff is always a pleasure to fly with."
Ventajas: "Stewardess are courteous."
Desventajas: "Bathroom floor is not maintained properly. Always wet."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Selecting seats online"
Ventajas: "Great service!"
Desventajas: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ventajas: "Excellent service from the cabin crew."
Desventajas: "The Japanese (Washoku) breakfast was not as good as I expected."
Ventajas: "Almost everything"
Desventajas: "Slightly delayed"
Ventajas: "Everything!!!"
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was very friendly and the service was reasonably good."
Desventajas: "Seats were not very comfortable."
Ventajas: "The crew was very good. The service was fine."
Desventajas: "The food could have been better."
Desventajas: "Old Aircraft Interior, could be more comfortable"
Ventajas: "Crew was good. The food was good quality."
Desventajas: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Desventajas: "If the seat reclined a bit more, would be nice."
Ventajas: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Excellent"
Desventajas: "N/a"
Ventajas: "Staff are super kind."
Desventajas: "---"
Ventajas: "Food and service was excellent."
Desventajas: "Seats in economy were narrower than other airlines."
Ventajas: "Good communication, food and services"
Desventajas: "None"
Ventajas: "free movies"
Desventajas: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Ventajas: "Very comfortable plane and excellent service."
Ventajas: "Food was served with metal utensils."
Ventajas: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Desventajas: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Desventajas: "No opción de español"
Ventajas: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Ventajas: "Almost everything was good"
Desventajas: "Check in was complicated."
Ventajas: "Great service. Crew are kind and friendly!"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "Efficient, courteous crews,"
Desventajas: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Desventajas: "N/A"
Ventajas: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Ventajas: "everything was so smooth!!"
Desventajas: "entertainment : wish there were more japanese comedies!!"
Ventajas: "It was clean and nice"
Desventajas: "Not enough English movies/tv shows"
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ventajas: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Desventajas: "The on line check-in failed and no explanations."
Ventajas: "Everything :)"
Ventajas: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Desventajas: "I liked everything, everything was excellent"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Desventajas: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Crew . Food . Service was great ."
Desventajas: "Every things was good ."
Ventajas: "Nothing as such"
Desventajas: "Was in 9D both USB power and touch screen not working ."
Desventajas: "Food was just not that great. Too many peppers in everything!"
Ventajas: "Seat was very comfortable and the flight was on time."
Ventajas: "YES--best airline for sure!"
Desventajas: "Congratulations on achieving excellence."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "crew amazing,"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Love the service of qattar"
Desventajas: "Everything was amazing"
Ventajas: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Ventajas: "Own entertainment device"
Desventajas: "No snacks"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Desventajas: "Poor service, long layovers with not enough lounge space. Misguiding customer service"
Ventajas: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Desventajas: "I wish there were more vegetarian options on the menu"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The crew service"
Desventajas: "The cost of internet access"
Ventajas: "Best service ever from the crew. Flight on time."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "The entertainment did not include any music (classical or otherwise)."
Desventajas: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Ventajas: "The professionalism of the staff"
Desventajas: "No comment"
Ventajas: "Crew was great"
Desventajas: "Out of mango juice and the plane was too old."
Desventajas: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Ventajas: "I had a great experience with overall trip."
Desventajas: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Always a great experience with an Asiana flight
Desventajas: "Flight crew is great!"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Crew was friendly and seats were comfortable."
Desventajas: "The food could have been better. The entertainment center was also somewhat outdated."
Ventajas: "The seat was so hard for a really long flight"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there."
Desventajas: "The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement."
Ventajas: "I liked how clean everything was."
Desventajas: "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "The crew was exceptional"
Ventajas: "Service and food"
Ventajas: "The staff are very polite and patient. The food service was on time and the food is well-balanced."
Desventajas: "One of the wash basins in the rest room was not functioning and was nit fixed. It was very inconvenient if you need to wash."
Ventajas: "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
Desventajas: "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."
Ventajas: "On time, the decor, side seats seems to have more legroom"
Desventajas: "The crew wasn't the friendly"
Ventajas: "Korean BBQ"
Desventajas: "No power outlets on a 14 hour flight! No wifi. Tinynild screens."
Desventajas: "film selection not good enough and not new enough"
Ventajas: "Asiana es lo mejor"
Desventajas: "Entertainment system"
Ventajas: "Best attendants and gate agents ever."
Ventajas: "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
Desventajas: "The personal entertainment units had a USB charging outlet. That should be the standard in a smartphone world"
Ventajas: "everything OK"
Desventajas: "the food was served in a carton box, the meal was a sandwich and desert in a cup."
Ventajas: "Having a full meal on a short (2 hour) flight was a nice surprise."
Desventajas: "When we landed in Tokyo, didn't have a gate and had to ride a bus back to the terminal. I haven't had to deplane outside since the 70's."
Ventajas: "Good sized seats of A380"
Desventajas: "They served wine about 40 ml with dinner ."
Desventajas: "A crew never gave me my can of soda"
Ventajas: "Service and the crew kept the restroom clean"
Desventajas: "Not enough sit cushioning. My butt was getting sore"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Desventajas: "Got sick from veg food"
Ventajas: "I love the new A380 but wonder why even a new plane comes with ashtrays in the bathroom..."
Desventajas: "was not informed I would have to pass through security screening in Seoul. I grabbed some beers in the Hanoi airport as souvenirs but had to turn them in when changing planes in Seoul."
Ventajas: "Flight crew is nice and could speak English. Good experience overall. No real negatives"
Ventajas: "VERY FRIENDLY STAFF, VERY POLITE AND PROFESSIONAL"
Desventajas: "SEAT NOT VERY COMFORTABLE AND SMALL SPACING... FOOD WAS OK...THE ONLY CHOICE GIVEN WAS HOTDOG WHICH IS NOT BAD BUT I PERSONALLY DO NOT LIKE HOT DOGS...."
Ventajas: "I was given a great seat and the staff were thoughtful and kind"
Ventajas: "Crew was efficient."
Desventajas: "Seats on the small side."
Desventajas: "The food served are small portions. Not enough for a big person"
Ventajas: "Seats were decent, customer service was good, flight was on time"
Desventajas: "Food was great!"
Ventajas: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Desventajas: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."
Ventajas: "I got delay which make me dont have enough time to check in at LA"
Ventajas: "Crew."
Desventajas: "The take off time is very late. People are very tired at this time. Tha lay over is too long. Tour or hotel stay is not free. Seats need more cushion. Blankets do not smell fresh."
Ventajas: "Very limited choice of movies and the system is slow and out dated"
Ventajas: "seats are comfortable for being economy"
Desventajas: "food was not great as used to be and for a long flight not to have extra snacks options its a bit hard."
Desventajas: "No drinks except for water were served. It was terrible."
Ventajas: "Easy flight, less than 2 hours"
Ventajas: "Everything went well and on time. Thanks!"
Ventajas: "I'm diamond member of Asiana Airlines overall excellent service and I enjoy my flight"
Ventajas: "Everything was great. The crew were very polite and kind."
Desventajas: "There wasnt anything i didn't like."
Ventajas: "plane was clean and service very accomodating on korea flight.number ."
Desventajas: "on way to Tokyo stewardess avoided me essentially missing me or skipping me when it came to my request for a wrap, or pillow."
Ventajas: "Excellent service"