La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "Lots of Leg room"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "Overall is good :)"
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Good service. Flight went off without a problem."
Ventajas: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Desventajas: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Ventajas: "Lots of room, generous checked luggage policy, great airline."
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Desventajas: "more movie options!"
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "JAL doesn't disappoint!"
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "The airplane and all crevices"
Ventajas: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Ventajas: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Desventajas: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Love Jan service!!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."
Ventajas: "Plane is comfortable"
Desventajas: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Selecting seats online"
Ventajas: "Great service!"
Desventajas: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Crew was very friendly and the service was reasonably good."
Desventajas: "Seats were not very comfortable."
Ventajas: "Excellent crew!"
Desventajas: "It could have been quieter."
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Flight departed on time, landed on time....excellent service, too."
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "Staff was great and both the terminals and onboard"
Ventajas: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Desventajas: "The food was okay but not great."
Ventajas: "Food was amazingly good!"
Desventajas: "Movie selection was limited"
Ventajas: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Desventajas: "If the seat reclined a bit more, would be nice."
Ventajas: "Staff and crew and food!"
Desventajas: "We could not check in online. This was frustrating and we do not know why?"
Ventajas: "It was alright."
Desventajas: "Prepare to wake up with neck pain."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Desventajas: "late again and hot in the cabin. sat on the runway for a while again"
Ventajas: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Desventajas: "No opción de español"
Ventajas: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Ventajas: "Almost everything was good"
Desventajas: "Check in was complicated."
Ventajas: "787 was beautiful, great features, clean. Flight attendants were polite and helpful."
Ventajas: "Great customer service and very kind staff!"
Ventajas: "5 stars all around 5 stars around"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Ana is the best"
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "Legs-room was good."
Desventajas: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ventajas: "everything was so smooth!!"
Desventajas: "entertainment : wish there were more japanese comedies!!"
Ventajas: "Great movies!!"
Desventajas: "Terrible seats- difficult to find s confirtsble position."
Desventajas: "Not enough English movies/tv shows"
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ventajas: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Desventajas: "We missed our first flight because of our connection."
Ventajas: "crew excellent and very efficient & professional"
Ventajas: "Crew was nice."
Desventajas: "The beef dinner made me ill. I had no way to pick my seat in the checkin process. The seat I had (K) has an extra box under the seat in front, so it restricted leg room. There were a total of 37 movies to view, over half of which were non-Hollywood."
Ventajas: "Flight crew"
Desventajas: "No leg room"
Desventajas: "Was not able to board"
Ventajas: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Desventajas: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."
Ventajas: "The seat was comfortable. The crew was very nice."
Desventajas: "Keep doing the same. Cost is not always the most important."
Desventajas: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Comfortable and excellent hospitality."
Ventajas: "Flight attendants were all nice and friendly."
Ventajas: "There was a decent movie collection to watch."
Desventajas: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"
Ventajas: "The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-."
Desventajas: "The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "Seating way too tight"
Ventajas: "EVA isn't a discount airline. Being the National Airline of Taiwan and a member of the STAR alliance, you will pay a premium price. I was originally being put in a row right behind the bulkhead with no individual monitor and a seat that was extremely cramped because of the tray table. I knew that I would be able to hang for a 13 hour flight and fortunately, the flight attendant was able to move my wife and I."
Desventajas: "Only one current movie available. Food was bland and not very appetizing."
Ventajas: "Very comfortable flight, crew were very professional, food was delicious!"
Desventajas: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Ventajas: "I really enjoyed the flight seated in the exit row 45. I was amazed at the on board service. The attendants moved quickly also in a run without the usual frowns that I’ve seen on other airlines."
Desventajas: "The exit row seat 45C was too narrow. The cup of coffee I had near the end of flight tasted like halve coffee halve tea. Also the checkin line was too slow. There appeared to be more clocks standing around instead of attending the customers trying to check in."
Ventajas: "Very comfortable. Great movies."
Desventajas: "Not so good on the television shows"
Ventajas: "The 777 premium economy seats are quite good"
Desventajas: "Food was awful and service so-so. Rushed and unfriendly"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Friendliness, comfy seats"
Desventajas: "The seats are way too close to each other. I’m 5 foot four and my knees touched this front"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The crew was very friendly and fast help with passengers needs."
Desventajas: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Ventajas: "The cabin crew were nice."
Ventajas: "I missed my flight"
Ventajas: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."
Ventajas: "The fly attendants offer water and juice frequently like every 1-2 hours and also snacks 4 times during the flight. Meals taste good and inflight entertainment is good."
Ventajas: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Desventajas: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"
Ventajas: "Flight attendants are very courteous and polite. Try to please everyone. They even clean bathrooms often. Food were great too."
Desventajas: "I did not like the transfer from Eva to air Macau. Horrible. Long walk. No one there. No lounge to wait 5 hours!! I hate what happened"
Desventajas: "Person in front of me reclined their seat to far and made it very uncomfortable"
Ventajas: "Nice staff good movie selection good flight"
Desventajas: "The seats were too close to the rows in front and back."
Desventajas: "Wasn't able to confirm seats ahead of time. The option to order a vegetarian meal would have been good. Wasn't able to do either of these things through kayak or eva websites and there were no option once on board."
Ventajas: "The flight crew was amazing. They were very kind and helpful"
Desventajas: "I'd work on the in flight food"
Ventajas: "Everything is perfect"
Ventajas: "I had a ile seat,and wasn't crowded"
Ventajas: "Crew always pleasant service good. Seats comfortable"
Desventajas: "All good"
Desventajas: "Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel."
Desventajas: "Flight crew was unfriendly with myself and other passengers."
Ventajas: "relatively more spacious than other airlines"
Desventajas: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Ventajas: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."
Desventajas: "Old 744 plane. One of the 3 remaining 744s. In flight entertainment has low resolution screen (but touch screen though). Crew service was average - below par for an Asian airline. Seats are not comfortable. No drinks were offered after meal service for such a long flight. Please learn from SIA."
Ventajas: "Awesome flight...on time and good food.. customer service was excellent"
Desventajas: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ventajas: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."
Desventajas: "There was a weight limit for carry on bags that was not equally enforced among all flyers. I was told to transfer most of my items to my second bag during check in. Once I got to the gate I saw multiple people with extremely full bags that exceeded weight limit."
Excelente aerolínea la atención waooo
Esto o genial 👍 feliz feliz
La verdad quede satisfecha , amabilidad y seguiré viajando Alaska , lo recomiendo
Ventajas: "Muy buena aerolínea y cómoda"
Desventajas: "No internet no tv monitors food was all out of stock check in lady was RUDE"
Desventajas: "They shouldn’t charge for snacks and offer some form of entertainment in an almost 6 hr flight."
Ventajas: "Leather seats"
Desventajas: "More legroom"
Ventajas: "Very good attention in general"
Desventajas: "Improve the seats"
Desventajas: "Change gate not done properly"
Desventajas: "Deberían tener más clara la documentación necesaria para abordar el avión. Me hicieron esperar más de una hora porque no sabían que podía viajar a chile con mi registro de que tengo una visa en tramite"
Desventajas: "Will continue to fly Alaska"
Desventajas: "Movie options and better food variety"
Ventajas: "Alaska is my favorite airline."
Desventajas: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."
Ventajas: "Me gusto mucho :El trato amable y la atención de las azafatas. Asimismo el personal del counter que hacen el check in."
Desventajas: "No hay nada que pueda mencionar que no me gusto"
Desventajas: "La Aerolínea estuvo bien pero hubo mucha turbulencia"
Ventajas: "My experience was great except for when a rude passenger caused our plane to go back to the gate before take off."
Desventajas: "There was not a lot of air coming from the vent. The man kept saying that air was coming out but I couldn't feel it."
Ventajas: "La amabilidad desde que haces el check in, la seguridad y confianza que te muestran sus empleados."
Ventajas: "I got home"
Desventajas: "sweltering temperatures when boarding; delayed departure"
Ventajas: "Staff was lovely, load the plane and left pretty quickly, and was overall comfortable"
Desventajas: "Little bit of turbulence, and our plane took some time getting to the gate."
Ventajas: "El vuelo salió en hora, te dan una bebida gratis, pantallas en los asientos"
Ventajas: "Personalidad de cada travajador y todo está súper bien limpio y me gusto viajar con esta línea"
Desventajas: "Quería ir en la ventana y no pude y este fue mi primer buelo de mi vida así que quería ir mirando todo"
Ventajas: "Special thanks to the flight attendance Mimi from the flight 129 from LAX to Anchorage, Alaska Airlines. She was happy, ki d and worry about every detail!!!"
Ventajas: "La puntualidad y el trato del personal"
Desventajas: "Solo dieron soda para un trayecto tan largo"
Ventajas: "The choice of movies seemed great"
Desventajas: "As suggested by Alaska airlines, I downloaded the Gogo inflight app the day before my flight. Though when I boarded it said it wasn’t available for my flight, leaving me without any entertainment because I had Bluetooth only headphones. Also no USB ports:/"
Ventajas: "I didnt eat so I am not sure regarding the food quality and i didnt had a headphones so i couldn't enjoy the entertainment."
Ventajas: "Ofrecieron agua"
Ventajas: "Todo perfecto en todos los aspectos el servicio de primera, muy buena atención del personal abordó y del capitán, puntualidad y los alimentos y bebidas muy buenos también incluye WiFi en los Estados Unidos que es un plus"
Desventajas: "Yo había elegido los asientos y al llegar al mostrador nos los cambiaron a la última fila que no se reclina."
Ventajas: "El avion muy moderno"
Desventajas: "El Personal del check in nada agradable"
Desventajas: "No me gusto que al llegar a lax. Te suban a un camión y te transportan del gate 6 hasta el 4 porque después de las 6.30 de la tarde no hay servicio de migración. En el 6 increíble en silla de ruedas con un friaso y con resfrío...volar primera clase y recibir un trato denigrante todo por culpa del servicio de migración , que no estaba presente en el gate 6...... No tiene precio.....nunca más tomare un vuelo internacional después de las 6.30 de la noche.desde Guadalajara."
Ventajas: "Una dama sobrecargo, hablaba espanol e ingles, antes no me habia tocado que se esforzaran por utilizar el idioma del pais"
Ventajas: "Todo. Desde el momento de la simple compra, el staff de abordo, el salon de espera de Alaska. Seguramente vuelva a comprar un boleto con Alaska"
Ventajas: "Lo que me gustó del vuelo es que a diferencia de otras aerolíneas, en esta tienes tu propia pantalla frente a ti, con un control que esta en la recargada del brazo, mas aparte te dan un pequeño snack el cual consiste en unas papas y agua, refresco o jugo. Es un buen precio el que se paga para lo que se ofrece."
Desventajas: "Lo que no me gusta es de primera, que ya te cobren por la maleta documentada, así sea la primera pieza. Que cambien de sala de abordar a la mera hora. Y que aunque ya había yo seleccionado mi asiento desde que compre el boleto cuando hice el check in me volvió a mandar la opción de seleccionar un asiento, marcando el lugar que desde un principio había elegido, ya como ocupado."
Ventajas: "I’m starting to think that Alaska Airlines is the last remaining U.S. airline whose business policy seems to be authentically rooted in genuine good will to all people, customers, non-customers and colleagues. Or maybe it’s really always been in a class by itself. It translates to excellence throughout their organization, and, well, it most certainly doesn’t go unnoticed. Thank you for another wonderful experience, Alaska Airlines!"
Ventajas: "Helpful staff, very open for customer."
Desventajas: "I tried and tried to get first class. No way"
Ventajas: "La amabilidad de su personal, personal con mucho carisma"
Desventajas: "En general puedo decir que quede muy satisfecha, no conocía esta línea pero la buscare en mis próximos vuelos."
Desventajas: "NO hay manera de comunicarnos con KAYAK su servicio de comunicación FATAL"
Ventajas: "Too cold!!! Had to wear a sweater ... crazy cold"
Desventajas: "It took them almost an hour to figure out a way to open the doors and let us get off the plane because the connecting terminal did not work. And though I know they were trying to get it fixed, surely there was a faster way to let us get off the plane other than theough the mechanical terminal. What would they do if there was an emergency?"
Desventajas: "I wish there were more meals. My wife and I tried to order items but they were often sold out."
Ventajas: "Very polite and friendly crew."
Desventajas: "Food was very poor. No snacks."
Ventajas: "seating and personal TV screens was good"
Desventajas: "limitation of family seating for traveling with kids under 2 is not helpful. I would argue that kids >2 can take more time and effort... I was a single mom traveling with a 3 and 6 year old and there were no accommodations made such as earlier boarding or helping us sit together"
Desventajas: "Honestly, you used to get a pillow and blanket. Now you get nothing. I know it's probably something that will never come back, but it's a nice touch. Otherwise, really satisfied with the flight experience."
Ventajas: "The boarding process was very smooth and quick."
Desventajas: "The attendants were not pleasant, especially one gentleman who was quite rude. For it to be a 10-hour flight, you should not have to pay for snacks and drinks. It was also very cold on the flight, uncomfortably so, for many passengers."
Ventajas: "I appreciated that the meal was included."
Desventajas: "I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee."
Ventajas: "Everything was great"
Ventajas: "The use of an ipad along with the special built in stand for entertainment was innovative and effective. I found the food to be delicious."
Desventajas: "Though the seats were nice, they were not as nice as some of the other first or business class international flights I have taken."
Ventajas: "Flight crew very friendly and helpful."
Desventajas: "Tiny uncomfortable seats."
Desventajas: "TSA was ridiculous. After giving someone in our party TSA PreCheck they wouldn’t let us all go through (it was my son who is a minor)"
Desventajas: "Took time check in too long. I have been just standing front of check in counter 1hour. It was bad service."
Ventajas: "Crew and flight were great!"
Desventajas: "It took forever to unload the luggage in Oakland, and it was very disorganized. People on the flight were sent to Carousel 3, and later told to move to Carouse 4. Our son had circle the airport for almost an hour to pick us up!"
Ventajas: "The best airline. But they need to straighten up the airport procedures to get to their gate."
Ventajas: "Great service and very attentive. Food was pretty good"
Desventajas: "TSA in Hawaii is horrible"
Desventajas: "Boarding procedure"
Desventajas: "I was annoyed with the fact that everything cost money. The women next to me asked for water and the flight attendant said that she could pay for it or wait for breakfast. I was thirsty on the plane but I was not about to pay $8 for a bottle of water. I was also not happy that almost all the movies (with the exception of three about the sea) had to be purchased. Most planes now have at least an app with movies on it for free, especially on 6 hour flights."
Ventajas: "Hawaiian air always makes you feel like you are already on the islands the first moment you step on the plane. All went smooth and as always on time"
Desventajas: "Limited entertainment on the upgraded comfort seat program"
Ventajas: "Individual seat-back screens"
Desventajas: "no on onboard at-seat refreshment service, meals were inadequqte to be called meals, seating legroom poor. Unlikely I would reserve HawIian in future."
Ventajas: "The staff was really helpful and the airplane was nice"
Ventajas: "only airline which servers meal but not for vegetarian reserved seating but not much available option to buy expensive economy plus"
Desventajas: "-- Meals were non-vegetarian only. That is not caring about customers who are vegetarian. -- there were only single seats and not for couple. -- add on for economy plus is outrageous $0 for each segment. I would consider $40-50 reasonable. -- it is silly that there was not a single show or movie free for economy. such a waste."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Really appreciated the check in agent at Hilo airport"
Ventajas: "Friendly crew."
Desventajas: "Wasn't clear that sandwich would be distributed after snacks were sold."
Desventajas: "No veggie food on a 6 hour long flight! Air craft too old. No free in-flight entertainment. Basic utilities like blanket and snacks ridiculously expensive. Staff not friendly in general even during holiday season."
Ventajas: "quick flight. no complaints."
Desventajas: "The boarding was not organize."
Desventajas: "Baggage arrived swiftly! No hassle Excellent bag service"
Ventajas: "Great flight staff. Very friendly and helpful!"
Desventajas: "I wish the movies and music were free both ways"
Ventajas: "The timing of the meals, the flavorful food and the listening choices. The night goggles were quite helpful."
Desventajas: "Sitting that long."
Ventajas: "We were Platinum so we could use the Premier Club room."
Desventajas: "Really disappointing that on both our flights we had no option to watch any movies or tv and no worries-fi for purchase. Seems like basic thing to expect on flights these days and especially this long with families. Also freezing cold. All passengers on right side of aircraft were miserable."
Ventajas: "Crew were very pleasant and helpful."
Desventajas: "Checking in at the Kona airport is chaotic. People with baggage moving through other people in lines for check - in. Gate agents were most unpleasant, for example, - started yelling at one woman that she couldn't go through the front of the line, even though she was simply trying to follow her blind mother! Could have handled that a whole lot better."
Ventajas: "Excellent seats! Friendly flight attendant and lots of snacks plus a gift bag."
Desventajas: "A little bumpy"
Ventajas: "Crew are friendly."
Desventajas: "Monitor not functioning properly. You have to push the touch screen several times before it start to work also have to press hard on the screen to make it work. Snacks limited to only one. At least give 2. Food was bland. No condiments to go with the food."
Ventajas: "Seats ultra large - really personal cabins"
Ventajas: "The crew was super nice, and the rest of the experience felt like it was designed around us being as comfortable and happy as possible."
Ventajas: "Loved the complimentary hot meal. What a lovely surprise. Even had a complimentary glass of wine with dinner!!!! The crew was friendly and very helpful. On time departures and arrival. Lots of overhead bin space."
Desventajas: "Wish they offered a blanket to use during the flight. Also didn't like the in flight complimentary entertainment much. Unless you paid $8 per movie, you were stuck with a feature on the Hawaiian Islands or just classical/jazz/Hawaiian music. Glad I brought a book."
Ventajas: "Great service, plane was very clean."
Desventajas: "No vegan or vegetarian special meal options. Plane was TOO cold!"
Ventajas: "Hawaiian Airlines staff are very courteous and professional."
Desventajas: "The plane had mechanical issues which meant the flight was postponed till the next day. Therefore I missed my connecting flight to Dallas."
Desventajas: "Didn't see seat assignments during check in. Hawaiian airline agent at the gate was super rude when I asked to get seat assignments for my family."
Ventajas: "People were wonderful."
Desventajas: "Boarding line was confusing. Food was cheap and horrible. Better off buying food at the airport even if it's expensive. And worst of all the airplane was so cold. So cold that you can't even sleep!"
Ventajas: "Nice touch with breakfast crew was very pleasant. Aloha!"
Desventajas: "The only free content was Hawaiian airlines sponsored documentaries. The touch screen was hard to control and frustrating"
Ventajas: "It was easy."
Desventajas: "Still have to pay for entertainment"
Ventajas: "The flight attendants were very nice"
Desventajas: "My charging station didn't work. I felt smashed from all sides."
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "The Hawaiian airlines staff were all wonderful. Very friendly and accommodating. This was a newer, more comfortable plane and the central monitors actually worked."
Desventajas: "No movies offered on the central screen. This is a 5 to 6 hour flight. Should offer at least 1 movie."
Ventajas: "The crew was incredibly friendly and helpful."
Desventajas: "On flight entertainment seemed limited and expensive compared to other airlines I've been on recently."
Desventajas: "The legroom was too tight, and l am only 5'6"."