Busca vuelos baratos a Tokio Haneda

Ventajas: "The crew was super friendly."

Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Desventajas: "N/A"

Ventajas: "The food and legroom"
Desventajas: "More movies :)"

Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."

Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."

Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"

Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."

Ventajas: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Desventajas: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."

Ventajas: "Wonderful Crew."

Desventajas: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Ventajas: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Ventajas: "Comfortable and service was pleasant"
Desventajas: "Like all of it except lack of vegetarian option for food"

Ventajas: "Awesome experience, nothing like any other. Will fly again."

Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."

Ventajas: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Desventajas: "Nothing."

Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Ventajas: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Desventajas: "I thought the food was just so so. However, that's always a matter of personal taste."

Ventajas: "Service"
Desventajas: "Food, especially before landing"

Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."

Ventajas: "The food was excellent and the stewardesses were extremely attentive and helpful."

Ventajas: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Ventajas: "Nothing"
Desventajas: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Ventajas: "Food served was actually pretty good."
Desventajas: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Ventajas: "The flight went well and the 3 meals were interesting. The staff was professional."
Desventajas: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"

Desventajas: "Not much leg room"

Ventajas: "Service was amazing and made me feel like I was in first class."
Desventajas: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Ventajas: "The food and plum wine. The entertainment packet was nice too!"
Desventajas: "The folks coughing on the plane."

Ventajas: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Desventajas: "Nothing!"

Ventajas: "Great staff and washlet toilets on board."
Desventajas: "I ended boarding last not one of the first as other airlines."

Ventajas: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Desventajas: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Ventajas: "Everything"
Desventajas: "Free Wi-Fi would be nice"

Desventajas: "Some turbulence awoke us midway through the overnight flight."

Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."

Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."

Ventajas: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Desventajas: "11 hr flight"

Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."

Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."

Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."

Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."

Ventajas: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Desventajas: "I don't have anything to complain about."

Ventajas: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Desventajas: "Everything was great !"

Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "None"

Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."

Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."

Ventajas: "Wonderful crew..nice plane and comfortable seats!"
Desventajas: "No inseat power or usb on the monitor"

Ventajas: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Desventajas: "Cannot say there were any negatives."

Ventajas: "nothing at all...horrible aircraft, horrible flight"
Desventajas: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."

Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"

Ventajas: "Abordaje"
Desventajas: "Comida"

Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."

Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"

Desventajas: "Los espacios entre asientos son muy pequeños."

Desventajas: "No opción de español"

Ventajas: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Desventajas: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."

Ventajas: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."

Ventajas: "Everthything"
Desventajas: "Nothing"

Desventajas: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Ventajas: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."

Ventajas: "Almost everything was good"
Desventajas: "Check in was complicated."

Ventajas: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Desventajas: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."

Ventajas: "Great customer service and very kind staff!"

Desventajas: "Food"

Ventajas: "All staff were very helpful and polite!"

Ventajas: "Best leg space, new air crafts, kids gifts"
Desventajas: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"

Ventajas: "very comfy, great ground handling crew"
Desventajas: "none"

Ventajas: "Love the service provided by the flight crews. The landing was smooth and quick."
Desventajas: "Flight was delayed and the crew announced the same thing about it twice."

Ventajas: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."

Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."

Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."

Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."

Desventajas: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Ventajas: "Ana is the best"
Desventajas: "Nothing"

Ventajas: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Desventajas: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Ventajas: "Light food but breakfast could have been more substantial only one chicken sausage?"
Desventajas: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"

Ventajas: "Very nice flight. The plane was in great shape and the stewardesses were very nice."

Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."

Ventajas: "Staff are very attentive and helpful; the entertainment system is top class"
Desventajas: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Ventajas: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

Ventajas: "everything was so smooth!!"
Desventajas: "entertainment : wish there were more japanese comedies!!"

Desventajas: "Not enough English movies/tv shows"

Ventajas: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Desventajas: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

Ventajas: "All"
Desventajas: "Nil"

Desventajas: "The seats were uncomfortable to sleep in."

Ventajas: "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
Desventajas: "No instructions on how to use the remote for the television."

Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"

Ventajas: "I never find any problem with their detailed and kind treatment and service.Attendants are always smiling, efficient and pleasant."

Ventajas: "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
Desventajas: "Entertainment, the variety of film is quite limited but they have good Japanese movie."

Ventajas: "Comfortable flight and cabin crew were very good"

Desventajas: "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"

Ventajas: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Desventajas: "I liked everything, everything was excellent"

Ventajas: "Overall everything was good... Good food, comfortable and new plane"

Ventajas: "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Desventajas: "Can't think of anything negative."

Ventajas: "The movie selection and food served were pleasant surprises."
Desventajas: "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"

Ventajas: "Best flight I've ever had"

Ventajas: "Time no delayed, Crew very nice, Nice and clean aircraft."
Desventajas: "No ice cream serve on board"

Ventajas: "Quick boarding, comfortable seating and amazing flight crew."
Desventajas: "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."

Desventajas: "Took time check in too long. I have been just standing front of check in counter 1hour. It was bad service."

Desventajas: "Great"

Ventajas: "The flight was good"
Desventajas: "The air hostess didn’t care we had food to eat or not. We basically starved the whole way. Never flying Hawaiian again!!"

Ventajas: "I saw the gate staff flex the rules a little bit to accommodate the family in front of me in live. Great empowering of staff to be friendly to their customers."

Ventajas: "These days it’s hard to get a complimentary drink and snack but not with Hawaiian, you will have snacks, a meal, and many beverages. The super friendly staff make the plane ride a very pleasant flight."
Desventajas: "Most of the entertainment will cost you additional money. The seats were super uncomfortable and for a long flight, that’s not good :/. I am writing this review from the tarmac where we have been sitting for the past 40 min for a gate with no ETA in sight. This is upsetting."

Desventajas: "Flight attendant spilled a drink on me and didnt follow up with napkins."

Desventajas: "I received more updates on delay, gate changes and expected departure time from Kayak by text messages than from the airline. There were regular gate area updates. Passengers were not given any 'make-up' benefits for the 6-hour delay, like access to pay movies or discounted pay for snacks. I don't favor free booze. Even the meal was crappy, not that the crew could change loaded meals. Passengers felt like the delay was not big deal to the airline and crew."

Ventajas: "Complimentary Guava Cocktail at the end of the flight, friendly crew staff, excellent boarding system, great pilot"
Desventajas: "Most movies were “paid” selections so I didn’t even bother, seats were very narrow even for a shinny person like myself. It seems that they installed more row of seats than much needed restrooms. They only had two in the back, only two in the middle of the economy section, I don’t know about the coach class and the first class cabin but as far as the economy class that was it, and that’s terrible. That is less than a half restrooms normally available on other carrier I’ve known. They should learn from ANA or Canada Air. The cabin temperature seems to be rather cold throughout the flight, yet there was no pillow (only paid one) nor blanket available."

Ventajas: "Crew was good and I had a comfortable flight"
Desventajas: "Boarding is always a mosh pit and needs to be controlled. Sandwich sucks"

Ventajas: "Priority boarding."
Desventajas: "Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?"

Ventajas: "Friendly nicer than usual attendants."
Desventajas: "Seats seem tighter than boeing. Horrible turkey pastrami sandwich."

Desventajas: "We purchased tickets with assigned seats and when checking in we did not have assigned seats. Had to spend an additional $80 per seat to get an assigned seats."

Ventajas: "The seats from a comfort standpoint and the flight attendants did an ok job"
Desventajas: "Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else."

Ventajas: "Entertainment was pretty good. Time flew by fast just by watching 2 movies."
Desventajas: "The food :( What happened to the small plates with rice, chicken, and veggies? It came down to just sandwhches whixh werent that great."

Ventajas: "The extra comfort seats."
Desventajas: "Having to pay for the extra comfort seats."

Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"

Ventajas: "The staff were above and beyond. Organized, on-time boarding. The pilots were great. The seats were nice. The tropical beverage offered was lovely. We had a toddler on board a few rows up who either screeched or cried the whole time, as in 5 of the almost 6 hour flight. A REMINDER TO BRING YOUR EARPLUGS. The parents did their best, and at one point I was in the aisle with mom and baby during some turbulence and the child got sick. I let the attendant who was serving drinks know about the situation and he didn't miss a beat and helped mom and baby recover, and got the area cleaned up. It might not sound like much but it was the above and beyond that most people don't realize flight attendants take care of routinely. I appreciated that."
Desventajas: "The sugary breakfast. I was so surprised that literally nothing in the breakfast did not contain lots of sugar. The bread was inedibly sweet, the nonfat yogurt was overly sweet and had a weird chemical taste. Please at least low fat. Grapes, one of the highest sugar fruits, were the only thing I was able to eat. Please consider offering low/no sugar breakfast options, and wheat free options. I would have loved a hard boiled egg and some cheese and fruit. Couldn't really figure out the entertainment screen. Couldn't get the movies to load. I wasn't that interested in the screen but others might be. Tip: the jack is in the armrest."

Ventajas: "The crew was friendly and patient. Really they gave us the vacation mood and the complimentary cocktail was awesome"
Desventajas: "The lavatory smelled a bit. There were no vegetarian option for free lunch."

Ventajas: "The seating was so comfortable, and staff very pleasant. Plane was nice and clean. I've flown on a few other carriers and always bring sanitary wiped due to the dirty situations I've encountered. Thankfully NOT Necessary on Hawaiian."
Desventajas: "The food... a dry pastrami sandwich ...no condiments., I took one bite and put it back in the bag to be thrown out I think there was a lot of food wasted that day."

Ventajas: "The best service ever I Hawaiian!!"
Desventajas: "Nothing"

Ventajas: "The crew was extremely friendly, They were responsive to everyone's concerns and answered everyone's questions in a calm, collective way."
Desventajas: "We were delayed for more than an hour and a half because the de-icer broke. We were also delayed coming back because we had to make a stop in California and then we were on the run-way for more than an hour because they didn't have an open gate for us."

Ventajas: "Services, seats, and on time."
Desventajas: "Food."

Ventajas: "None"
Desventajas: "You guys showed window available, so made the purchase. but got shuffled around to bad seats when it’s time for my flight. Screw you guys!!! That is how I really feel"

Ventajas: "Free rum punch, staff were pleasant"
Desventajas: "Crappy entertainment- you had to pay for 90% of the movies and television options, which are better quality and free on Alaska and Delta flights. Sucks for parents flying with children. And even though Hawaaian promotes offering a full meal at each flight all we got were yucky sandwiches."

Ventajas: "The crew was very friendly. The service we received was good and the flight was smooth. Boarding and I boarding were very easy, as was checking and claiming luggage."
Desventajas: "Is there a kid’s section? I left like my seat was surrounded by all of the screaming kids on the flight. I would go forward or back to use the restroom and not hear another kid crying or screaming. If there is a designated kid area, let it be known so others don’t have their flight ruined! It was so loud I couldn’t even hear the movie I paid for."

Ventajas: "The crew in the boarding area were gracious, kind, and as informative as they could be in this situation."
Desventajas: "1) They neglected to check and fix their navigation system. So, we all had to wait 3+ hours for them to do that on our time. 2) They gave us a voucher but only for food. Due to the long wait time, many of us wanted to purchase a magazine or newspaper to read, but that wasn't allowed. 3) My seat was stuck in the upright position. So I was forced to sit that way for the six-hour flight. 4) Passengers were forced to watch and listen to commercials - ridiculous when we're paying them to fly me not pester me with selling. *Conclusion: I'll never fly Hawaiian Airlines again.*"

Desventajas: "It was a red eye flight, the lights were on for most of it the announcements were non stop. there were so many empty seats some upgrade and some just economy blocked of by a curtain. Allow people to move and spread out in these cases it's just rude and greedy to keep these seats empty when everyone is crammed in tight through out the plane."

Ventajas: "Great flight staff. Very friendly and helpful!"
Desventajas: "I wish the movies and music were free both ways"

Ventajas: "I was surprised we even tried to fly through that storm. But the crew were excellent."

Ventajas: "Lots of aloha, even at check in"
Desventajas: "Flights wasxan hour late- food was terrible- but they do serve food!!"

Ventajas: "Very pleasant flight flight attendants very pleasant and proffesional"
Desventajas: "In the past I have had bad expierence not with the flight crew but with the custumer service representatives behind the counter They are very unproffesional and rude I only fly Hawaiin if I dont have to interact with them and itis yhe Kahalui airport Wilma"

Ventajas: "Crew was very nice and caring."
Desventajas: "Drink cart was supposed to come back and didn't. Crew member said she would bring a beer back and didn't until asked again."

Ventajas: "Excellent seats! Friendly flight attendant and lots of snacks plus a gift bag."
Desventajas: "A little bumpy"

Ventajas: "Great service, plane was very clean."
Desventajas: "No vegan or vegetarian special meal options. Plane was TOO cold!"

Desventajas: "You lost my luggage for 24 hours"

Ventajas: "appreciated the attendants and employees in consistent theme attire including flowers in their hair. Nice that they serve food and/or snacks ready for sleeping - the queues were there, pillow, blanket and eye mask"
Desventajas: "Food quality - would rather have upgraded snacks then the food served."

Ventajas: "Nothing."
Desventajas: "Very uncomfortable."

Ventajas: "Staff was good"
Desventajas: "Ear plug Jack was so worn out I couldn't watch movies."

Ventajas: "Overall the flight was good"
Desventajas: "You have to pay multiple times to watch things. A couple fight attendants had bad attitudes it seemed like."

Desventajas: "3 hour delay meant no train was given a voucher that didn't cover the fare I would have plane leave Hawaii earlier so 300people are left to sleep in the terminal until train runs again"

Ventajas: "Good customer service"
Desventajas: "None"

Ventajas: "The crew was so nice. The atmosphere was comfortable."
Desventajas: "Can't really think of anything directly related to the airline itself"

Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"

Ventajas: "Friendly crew"
Desventajas: "No internet access :("

Desventajas: "Seats were hard"

Ventajas: "Best seats in the business, as seats go these days. Comfortable recline in coach without ruining the experience of the person behind you. Great attendants. Lovely Hawaiian vibe all the way through. A little island drinkie before landing. Lovely all around as flying goes these days. As far as the food, it wasn't great, but hey, who else gives you a little something to eat in the air these days!!!"

Ventajas: "The free breakfast was very unexpected, and appreciated."
Desventajas: "We were under the impression the champagne was included. We wouldn't have gotten it had we known. Also, the menu for food/drink, as well as the survey weren't working. It would've also been nice if there were at least a couple complimentary movies to choose from, but we came prepared, so no big deal."

Ventajas: "The crew were all so nice (as always). Seats are comfy, very enjoyable flight."
Desventajas: "The screen in front of me kept freezing, so I wasn't able to watch a movie, but that's ok, I had my book :)"

Desventajas: "Baggage claim was a looooong way away from where our arrival gate was."

Ventajas: "Overall everything was great!"

Desventajas: "No charging ports and flight was delayed."

Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"

Desventajas: "I didn't like putting two family on different seats far from each other"

Ventajas: "Tripulacion muy amable"
Desventajas: "Puntualidad"

Ventajas: "Aseo limpio, tripulacion muy amable"
Desventajas: "Temperatura"

Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"

Ventajas: "Todo bueno"
Desventajas: "Nada"

Ventajas: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Ventajas: "I got an extra blanket."
Desventajas: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Ventajas: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Desventajas: "Everything. Worst flight in my life"

Ventajas: "Food and entertainment is good"
Desventajas: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Ventajas: "Falta entretenimiento online y puertos usb"

Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."

Desventajas: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"

Ventajas: "Good food."
Desventajas: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."

Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"

Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"

Desventajas: "We missed are connecting flight"

Ventajas: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Desventajas: "all the info should be listed on the web as well that the cost is half more than the website"

Ventajas: "I liked service very much."

Desventajas: "Usually, in the morning, a light breakfast is served. This time, there was none."

Ventajas: "I liked everything. Pleasant flight."
Desventajas: "Not that I didn't like, only some comments: Flight was 40 min late at arrival due to delayed start from JFK, the plane had to wait on runway before take-off. Not a problem for me as HEL was my final destination."

Ventajas: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Desventajas: "Seating is cramped in economy"

Desventajas: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"

Ventajas: "That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats."
Desventajas: "I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)"

Ventajas: "Polite crew.. 2 meals.. very smooth overall"
Desventajas: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Ventajas: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Desventajas: "I liked everything. They exceeded my expectations."

Ventajas: "Nothing"
Desventajas: "Small plane incredibly cramped for8 hour flight"

Desventajas: "Very old plane, seats did not have personal entertainment systems"

Desventajas: "American Airlines charged me 100.00 dollars for 1 extra luggage, ridiculous! !!!! Also we took off 1 hour late without any notice..... Flight to Europe with AA sucks..."

Desventajas: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Ventajas: "It was cancelled"
Desventajas: "It was cancelled"

Ventajas: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Ventajas: "Good"
Desventajas: "Breakfast"

Desventajas: "It was delayed uncomfortable and terrible service"

Ventajas: "The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish."
Desventajas: "The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach."

Ventajas: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Desventajas: "The crew was pleasant but they needed to smile more . Other than that everything was good."

Ventajas: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

Ventajas: "Food, not crowded, small plane"
Desventajas: "No individual tvs"

Desventajas: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Ventajas: "N/A"
Desventajas: "Small uncomfortable airplane."

Desventajas: "No in-flight entertainment and seats didn't recline well"

Ventajas: "Decent food."
Desventajas: "$100 for your second checked bag and then another $100 if it's overweight. I think this was criminal for an international flight, and I will not fly Finn Air again because of this. Also you have to pay 25 Euro for your seat after already booking the flight. Additionally the leg room is average at best."

Ventajas: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Desventajas: "Very old plane. Not a nice crew."

Ventajas: "old planes tight seat no entertainment late boarding"

Desventajas: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Ventajas: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Desventajas: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Ventajas: "I have a BA - Gold card- BA lounge was good."
Desventajas: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Ventajas: "Head phone jack was not working in my seat."

Ventajas: "The crew were attentive & accommodating."
Desventajas: "Food was not that good at all."

Ventajas: "Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough."
Desventajas: "There are not much choice for food aside from the usual that come from the airline catering service."

Desventajas: "Not enough drinks offered for 15 hr flight"

Ventajas: "No!"

Desventajas: "No movies, seats were hard , could have used more beverages."

Desventajas: "food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets"

Ventajas: "The flights were fine. The service good. The airplanes clean."
Desventajas: "The food was not as good as other Asian airlines. Transferring planes in Manila is a nightmare. They performed an extensive passport check and 2 additional security checks for everyone. Took almost 2 hours. Had to be chaperoned to the next terminal. Manila airport is a disorganized mess. Not the airlines fault but be aware when transferring through Manila"

Ventajas: "I particularly admire the free media entertainment options and quality of the meals served!"
Desventajas: "I was seated in the middle of the cabin, where it is rows of four seats, and the way the space under the seats in front of them were divided caused there to only be three separate and staggered places to put carry-on bags. With all four of us in my row needing to put bags under there, it was dicey."

Ventajas: "The crew is all right helpful."
Desventajas: "The flight time keep on changing:("

Ventajas: "Very friendly staff and modern plane."

Desventajas: "Biz class was so so"

Ventajas: "N/A"
Desventajas: "The baggages are very very late."

Ventajas: "None"
Desventajas: "I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally."

Desventajas: "Stellar service from check-in especially cabin staff was on point. Thank you PAL"

Ventajas: "Everything but the inflight entertainment. Nothing impressive."

Ventajas: "I loved the space in Business class. It was comfortable and great for sleeping."
Desventajas: "The movies in the entertainment system were boring and the food fell short of what I would expect from business class."

Ventajas: "The chair was comfy! It could adjust to ANY position you need."
Desventajas: "My crab cakes were just mush and my tv remote didn’t work."

Ventajas: "Lots of space and warm, soft, pillows and blankets."
Desventajas: "My entertainment remote didn’t work and they ran out of mango juice and the bangus."

Ventajas: "Some of the crew are really friendly and accommodating."
Desventajas: "Space was very tight. I can’t imagine how the tall people can fit."

Ventajas: "Clean comfortable plane. Decent leg room. Attentive staff"
Desventajas: "Manila airport needs upgrades"

Ventajas: "Flights to Manila and Denpasar were fine."
Desventajas: "During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2."

Ventajas: "Broken tv control and head sets x 2 wish I could have used my bose"

Ventajas: "Why there’s an extra charge if you seat in row 53 below. They put me to row 71."

Ventajas: "Most ofit"
Desventajas: "Transfers in manill"

Ventajas: "Add veggie food as an option for vegetarians people"
Desventajas: "To cold and no veggie food"

Ventajas: "Everything"
Desventajas: "None"

Ventajas: "Very nice attendant"
Desventajas: "Very irresponsible staff"

Ventajas: "Liked the crew - ground and in air folks are always awesome. Pinoy food is always yummy and their J&B Whiskey is always welcoming."
Desventajas: "Nothing except for the price. Checked again the following week and it was $100 cheaper. Sucks but what can I do???"

Ventajas: "Had to upgrade to sit at the bulkhead area. Seating areas are too tight."
Desventajas: "Sitting near the bathroom smelled very bad."

Ventajas: "Great crew, smooth flight, good selection of movies (economy)"

Ventajas: "Like the movies, but had a problem with the iPad provided"
Desventajas: "I did not like the smaller seats, spaces& the tv iPad . The stewardess were not quick assisting the passengers. They did not make sure the toilet supplies are replenished. The food were not good. I am a frequent flyer, the food they served were all the same."

Ventajas: "Serice and selection of in flight entertainment"

Desventajas: "Unorganized for seating, they don’t prioritize family with a baby to seat together. 12:35am flight still delayed!"

Ventajas: "all the services and the staff are all friendly.none"
Desventajas: "none"

Desventajas: "I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience."

Ventajas: "Nice crew. Delicious food"

Ventajas: "I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight."
Desventajas: "First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again."

Desventajas: "El vuelo estuvo demorado x más de una hora!"

Ventajas: "None. Seat was so uncomfortable and the food was not good at all and the service is very poor. This airline is the poorest service I have ever flown with."

Ventajas: "I was really amazed with all the staff working for the airline. They were all very nice and helped so much with my handicapped mother before, during, and after our flight. It was already a long flight and very difficult so the staff definitely helped tremendously. The staff were very accommodating all throughout the flight. Very impressive customer service."
Desventajas: "We didn't have much leg room for the long 14 hour flight. And the paper towels in the bathroom were a bit thin so it was hard to dry your hands after washing."

Ventajas: "Excellent customer service from the crew and airport staff. Very nice people."
Desventajas: "This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier."

Ventajas: "Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless."
Desventajas: "Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775."

Ventajas: "Flight from SFO to Manila was fine. On time without delay. Once we landed in Manila, our connecting flight was delayed. We were stuck at Manila international airport and not allowed to leave after coming through immigration! 8 hours in a terrible airport with no proper restaurant or bar! Only snack and coffee shops. Would have been nice to know ahead of time so that we could have at least gone into town."
Desventajas: "8 hour delay Being stuck at airport unable to leave Lack of a sit down restaurant or bar"

Ventajas: "The crew was polite and boarding was okay"
Desventajas: "Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good."

Ventajas: "The friendly hospitality"
Desventajas: "The food"

Ventajas: "Nonstop route, and entertainment."

Ventajas: "Nice music while boarding. Good food."
Desventajas: "We boarded early yet it took 45 minutes to take off. No complaints besides that."

Ventajas: "Left on time, super friendly staff which is rare in my other options (usa carriers), the only non stop flight without layover available to me, faster than before by an hour, food really pretty good for airline food and lots of it. Good entertainment options for no extra charge. Did not get nickel and dimed over crappy movies and a bag of peanuts like USA based airlines love to do. Will use again as usual."
Desventajas: "Nothing except business class is so damn expensive. I would love to try it someday."

Desventajas: "Departure time of 10pm..... didn't leave til after 11pm. and then we are sent to Guam. Nowhere on my ticket said we were to go to Guam. HORRIBLE SERVICE"

Ventajas: "Good service on the flight. Flights were on time."
Desventajas: "Manila airport is not well maintained - poor bathroom condition in the international terminal."