La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "Boarding very efficient."
Ventajas: "Movies"
Desventajas: "I am satisfied with AA overall."
Ventajas: "Lots of Leg room"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Desventajas: "N/A"
Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Food was amazing and stewardess courtesy to passengers."
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Overall is good :)"
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ventajas: "Nothing"
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Good service. Flight went off without a problem."
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Everything"
Desventajas: "more movie options!"
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "JAL doesn't disappoint!"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "All was fine"
Desventajas: "Nothing"
Ventajas: "The airplane and all crevices"
Desventajas: "None"
Ventajas: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Desventajas: "Nothing!"
Ventajas: "Comfort seat, decent food, polite service"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "None"
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Ventajas: "Perfect"
Desventajas: "Perfect"
Ventajas: "The crew were superb and the bathrooms were regularly cleant"
Ventajas: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Desventajas: "Seats get very uncomfortable over time. More leg room."
Ventajas: "Crew was amazing and attentive as always."
Desventajas: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Desventajas: "The food is usually good on korean air but wasn’t great this time"
Ventajas: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
Desventajas: "none of the film choices really appealed to me, but I am picky!"
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Desventajas: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Ventajas: "Cleanliness and more leg room"
Desventajas: "Serve the coffee/tea with the breakfast/meal not after."
Ventajas: "Not much"
Desventajas: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Ventajas: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Desventajas: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "The great service and comfortable flight"
Desventajas: "N/A"
Ventajas: "Everything was great"
Desventajas: "N/A"
Ventajas: "Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out."
Desventajas: "The second meal wasn't the greatest but I think it was me not the food."
Desventajas: "They need to offer more water on the flight. Had to keep asking."
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Almost everything. I liked the very friendly staff and big screen for entertainment."
Desventajas: "Almost nothing"
Ventajas: "The leg room was pretty generous compared to other airlines."
Desventajas: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Ventajas: "Food, service"
Ventajas: "Comfortable, easy, great service."
Ventajas: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Desventajas: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "Crews are kind and nice. No complain about the service the crews provided."
Desventajas: "The chair, need to be more comfortable"
Ventajas: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Ventajas: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Desventajas: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Ventajas: "The flight got us there and back as planned."
Ventajas: "By far the best airline i have ever travelled on"
Desventajas: "The service, quality of airport and new aircraft"
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "The crew are friendly, the flight was comfortable"
Desventajas: "Nothing"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "Bibimbap at dinner was nice, breakfast choices were not so great."
Desventajas: "Even with a second seat extra, the entire flight was impossibly uncomfortable."
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Excellent service and comfort, from start to finish"
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "Good experince. Crew was fantastic."
Ventajas: "drink service"
Ventajas: "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
Desventajas: "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
Ventajas: "The flight staff is always a pleasure to fly with."
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Ventajas: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Desventajas: "Baggage handling (rough), de-planing."
Ventajas: "The plane was not full and it was a quiet flight. Time past quickly."
Desventajas: "Seats were not that comfortable and the meals could use some improvement."
Ventajas: "I had a short connection and the staff were diligent in getting me to my connecting flight on time. I really appreciate them going out of their way !!"
Ventajas: "Very attentive and caring crew"
Desventajas: "nothing as I slept after I got what i need which the crew delivered promtpy."
Ventajas: "The time of the flight"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Selecting seats online"
Ventajas: "Great service!"
Desventajas: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ventajas: "Excellent service from the cabin crew."
Desventajas: "The Japanese (Washoku) breakfast was not as good as I expected."
Ventajas: "Almost everything"
Desventajas: "Slightly delayed"
Ventajas: "Everything!!!"
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was very friendly and the service was reasonably good."
Desventajas: "Seats were not very comfortable."
Ventajas: "The crew was very good. The service was fine."
Desventajas: "The food could have been better."
Desventajas: "Old Aircraft Interior, could be more comfortable"
Ventajas: "Crew was good. The food was good quality."
Desventajas: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Desventajas: "If the seat reclined a bit more, would be nice."
Ventajas: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Excellent"
Desventajas: "N/a"
Ventajas: "Staff are super kind."
Desventajas: "---"
Ventajas: "Food and service was excellent."
Desventajas: "Seats in economy were narrower than other airlines."
Ventajas: "Good communication, food and services"
Desventajas: "None"
Ventajas: "free movies"
Desventajas: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Ventajas: "Very comfortable plane and excellent service."
Ventajas: "Food was served with metal utensils."
Ventajas: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Desventajas: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Desventajas: "No opción de español"
Ventajas: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Ventajas: "Almost everything was good"
Desventajas: "Check in was complicated."
Ventajas: "Great service. Crew are kind and friendly!"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "Efficient, courteous crews,"
Desventajas: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Desventajas: "N/A"
Ventajas: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Ventajas: "everything was so smooth!!"
Desventajas: "entertainment : wish there were more japanese comedies!!"
Ventajas: "It was clean and nice"
Desventajas: "Not enough English movies/tv shows"
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ventajas: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Desventajas: "The on line check-in failed and no explanations."
Ventajas: "Everything :)"
Ventajas: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Desventajas: "I liked everything, everything was excellent"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "comfortable seats. Crew was friendly. Food was good."
Desventajas: "cannot think of any. I am Qatar airways fan"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Desventajas: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "In-flight entertainment choices."
Desventajas: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Ventajas: "The crews are awesome"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Great"
Desventajas: "Everything thing is fine"
Ventajas: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Desventajas: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Ventajas: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Ventajas: "Own entertainment device"
Desventajas: "No snacks"
Ventajas: "Modern plane and great crew."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Entertainment is very good"
Desventajas: "boarding hall was very small, food was below average for Qatar Airways"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Ventajas: "It was normal flight"
Desventajas: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "Dirty old plane"
Ventajas: "Crew are great and entertainment options are good."
Desventajas: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Ventajas: "The entertainment options."
Desventajas: "I didn't have any complaints. I thought everything went very well."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Desventajas: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Ventajas: "On time"
Desventajas: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
Desventajas: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"
Ventajas: "Antes que nace queria sinceramente agradecer que haya sido seleccionado para viajar en Business class. Realmente lo disfrute y aprecié la buena calidad de servicio que ofrecen que esta por encima de la mayoria de las aerolineas que he viajado."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "A lot of food was served - much more than any flight in the USA"
Desventajas: "nothing"
Ventajas: "Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney."
Desventajas: "Nothing."
Ventajas: "Crew were excellent"
Desventajas: "The entertainment screen was hard to interact with."
Ventajas: "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
Desventajas: "Nothing"
Ventajas: "Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine."
Ventajas: "Great crew and comfortable sear"
Desventajas: "Older plane so entertainment system left a bit to be desired"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "crew was very accommodating in seeking alternative storage options for overhead bags"
Desventajas: "there was a lack of overhead storage in the upstairs economy area"
Ventajas: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Desventajas: "The seats are cramped with very little arm room."
Ventajas: "Snacks and the drinks are good. Boarding are pretty smooth."
Desventajas: "Dinner and breakfast are not too good. We waited for long period of time for the luggages."
Ventajas: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Desventajas: "Barely made the connection."
Desventajas: "An old plane for a long haul to Australia, uncomfortable seats, freezing temperature in the cabin, mediocre food. Not what a traveler expects in business class in today’s travel world."
Ventajas: "Friendly staff"
Desventajas: "One of the stewardesses perfume was quite overwhelming."
Ventajas: "Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging."
Desventajas: "My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did."
Ventajas: "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
Desventajas: "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Not much"
Desventajas: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."
Desventajas: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Desventajas: "The seating was s cramped Glad the flight was only 3 hours"
Ventajas: "This flight was delayed and caused significant disruption to the remainder of our travel plans. We missed our next two flights and had to forfreit the cost of a hotel."
Ventajas: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Desventajas: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."
Ventajas: "Great, attentive staff. Good selection for entertainment."
Desventajas: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."
Ventajas: "Friendly flight attendants"
Desventajas: "Leg room is tight in economy"
Ventajas: "Crew were pleasant and engaging"
Desventajas: "Boarding was slow"
Ventajas: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Desventajas: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Ventajas: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Desventajas: "went i couldn't use my Qantas membership to access Melbourne lounge"
Desventajas: "Paid for seats not available even though purchased in advance. Unhelpful crew for mother with baby and carry on. Multiple trips to get to seat."
Ventajas: "Not much"
Desventajas: "Uncomfortable flight, food, boarding, minimum entertainment"
Ventajas: "The food was good. They had this pizza on focaccia bread that was amazing!"
Desventajas: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "2 hours late leaving"
Desventajas: "Flight was delayed 2 hr 30 min because of catering issues. Because of that only one hot meal for 14 hr flight. Diabetic food was the worst I ever had. My prepaid seat for extra $35 AUD wasn't available. The seat was uncomfortable and the pillow was huge - I had to put it on a floor. I am surprised why Qantas is rated #9 among best airlines for 2016. I will try to avoid Qantas in the gorier."
Desventajas: "Flight was delayed 4 hours. Passengers were given "meal" vouchers for terminal restaurants but they weren't valid on alcohol (which was needed after 4 hours of waiting!) Boarding was chaotic with everyone anxious to GO! Crew was cranky."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "I was really looking forward to flying international on Qantas to NZ, only to find out the flight was actually on American Airlines instead. The plane was dirty, the seats crammed together, and the flight attendants seemed genuinely pissed off to have to serve the passengers. American just doesn't have the level of service or cleanliness for international flights. Avoid this airline if possible."
Ventajas: "flight was not full and crew allowed folks to move around and spread out."
Desventajas: "food was a miss. Too salty, mushy."
Ventajas: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Desventajas: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Ventajas: "Good crew, spacious seats for economy. Good food."
Desventajas: "I wish they let us pick our seats, but they were assigned."
Ventajas: "on time"
Desventajas: "charging extra money for seat selection cabin service"
Desventajas: "Lost a bag Charged for bags Made us check in our overhead bags-No quality carrier does that."
Ventajas: "As I stated previously, I am blind and found the special assistance Qantas offers invaluable. Every crew member I interacted with was polite, thoughtful, warm, attentive, and extremely helpful."
Ventajas: "The crew were cheery, helpful and professional."
Desventajas: "In economy, space is an issue, still feels cramped"
Ventajas: "The crew were friendly"
Desventajas: "I paid $60 for an emergency exit row for more legroom but I was seated next to a giant who spread over onto my armrest forcing me to lean towards the aisle. Not his fault - he was just too big for a single seat! Food has deteriorated to a cardboard box of slop. Entertainment options were extremely limited in comparison to other carriers. Noisy aircraft, poor quality headsets (I'd inadvertently packed my NC headphones in checked luggage)."
Ventajas: "Flight delayed"
Desventajas: "Flight delayed missed connection put on another carrier that flight then delayed arriving 4.5 hours late. Second leg frequent flyer points claim on other leg denied even though original flight qualified. Still chasing Qantas to get points."