La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Desventajas: "Not one thing."
Ventajas: "Crew was very polite. Great food and service."
Ventajas: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
Desventajas: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Kind people, quality service. Very helpful. On time."
Desventajas: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Ventajas: "Service was excellent and seats were comfortable."
Desventajas: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ventajas: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ventajas: "Quick efficient boarding. Smooth flight."
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Desventajas: "Selections of movies"
Ventajas: "Nicest crew I have ever seen!"
Ventajas: "Great crew, good food selection."
Desventajas: "Everything was good"
Ventajas: "The crew were very polite"
Desventajas: "No choice of menu and films only very limited choice."
Ventajas: "Seat width, Crew Service,"
Desventajas: "Web Site Check in is cumbersome"
Ventajas: "Very comfortable plane, even full. Polite crew."
Ventajas: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Desventajas: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Ventajas: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Desventajas: "Nothing, it was a very positive experience."
Ventajas: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Desventajas: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
Ventajas: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Desventajas: "I wish all the seats were like first class. We were in economy class"
Ventajas: "Food, lavatory experience"
Desventajas: "Small carry and carry on bag"
Ventajas: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Desventajas: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Ventajas: "The hospitality of the crew"
Desventajas: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ventajas: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Desventajas: "Headset was too big for me and kept skipping back."
Ventajas: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
Ventajas: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Ventajas: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Desventajas: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Ventajas: "Service & seats are great."
Desventajas: "The connections were a bit late, making the long trip longer!"
Ventajas: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ventajas: "Good and polite crew"
Desventajas: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ventajas: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Desventajas: "Windows were dimmed most of the flight."
Ventajas: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Desventajas: "Nothing really not to like."
Ventajas: "Food, good, Too Much even! Beers, sweedish meatballs, and caramel Gelato just to name a few. Actual seat comfort was fine. Stewards performed well."
Desventajas: "Lies, not JAL....American Airlines. Paid for JAL received American. Checking in sucked, a whole explanation would wreck this page.....could not reserve seats near spouse. ....in flight entertainment was less than mediocre....seat positioning was grueling not able to get comfortable for the 13hour trip."
Ventajas: "Loved the food"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "the Crew as always on ANA flights is amazing"
Ventajas: "Crew was very nice, toilets clean."
Desventajas: "Flight delayed 2 times, didn’t receive text or Email from the second delayed"
Desventajas: "Chair isn’t comfortable."
Desventajas: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ventajas: "Flight attendants were amazing and so service oriented!"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Seat padding - seat was a bit firm"
Ventajas: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Desventajas: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Desventajas: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"
Ventajas: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Desventajas: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ventajas: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ventajas: "I liked how much leg room we had. I also liked the movie selection and the food."
Desventajas: "It would have been nice to have water more frequently during the flight."
Ventajas: "Staff were very helpful and the food was good."
Desventajas: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Desventajas: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Ventajas: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Desventajas: "Internet was more expensive than it should be"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "Seats could be better"
Ventajas: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Desventajas: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Desventajas: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "Great crews and good foot space!"
Desventajas: "Food was terrible! Getting worse every time !"
Ventajas: "Attendants were friendly."
Desventajas: "Flight was late."
Ventajas: "Nice once I got on the plane"
Desventajas: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ventajas: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Desventajas: "airline is unprofessional the whole trip was canceled"
Ventajas: "Nice space between seats for the economy class."
Desventajas: "The entertainment center (sound) did not work in my son's seat."
Desventajas: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Desventajas: "See subject line"
Ventajas: "Everything was fine"
Desventajas: "The seats hurt my butt"
Ventajas: "Very helpful and accommodating flight attendants ... all with a smile!"
Ventajas: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Desventajas: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Ventajas: "Food & Entertainment"
Ventajas: "Good food and cabin service. Accommodating in connecting flight arrangements."
Desventajas: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Ventajas: "Very good experience with ANA."
Ventajas: "Good communication, food and services"
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ventajas: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Desventajas: "The food good but not great. But...it’s airplane food."
Ventajas: "The flight attendants were very helpful."
Desventajas: "It is a very long flight."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Desventajas: "No opción de español"
Ventajas: "Customer service and food!"
Ventajas: "I was unable to board the flight so there is nothing to talk about."
Desventajas: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Ventajas: "Crew were very hospitable and helpful."
Desventajas: "More leg room on long international flights."
Desventajas: "Catering and professionalism of the crew could have been better."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Checkin experience was great. Boarding was great. The crew was great"
Desventajas: "The movies were old. Not many new releases to choose from"
Desventajas: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Ventajas: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Desventajas: "Seats were very small."
Desventajas: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ventajas: "Air hostesses service"
Desventajas: "Food quality"
Ventajas: "Overall good experience"
Desventajas: "Food can be improved a lot"
Ventajas: "crew was courteous and highly helpful. food was good, served hot."
Desventajas: "The seat was a bit small for me, legroom a bit tight."
Desventajas: "Too salty for the meal"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Food for economy was great. Entertainment system great."
Desventajas: "Left half hour late."
Desventajas: "No hay películas en español"
Ventajas: "Great food, service, and timeliness."
Desventajas: "I wish the seats were more comfortable for such a long flight."
Desventajas: "Indian vegetarian meal was not great"
Ventajas: "Passengers was good."
Desventajas: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
Ventajas: "Not much, quick though"
Desventajas: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Ventajas: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
Ventajas: "The flight staff was very curteous and helpful, that made a difference with the trip."
Desventajas: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Ventajas: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Desventajas: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ventajas: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Desventajas: "Ran out of snacks during the flight"
Ventajas: "Great service from the flight attendants."
Ventajas: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Ventajas: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
Ventajas: "very comfortable."
Ventajas: "Overall was Ok"
Desventajas: "I did ordered tea cup from flight attendants several Times but they did not remember until I went the kitchen they were eating. I had to ask them again. When one of them brought me a tea cup, she did not say anything. Is it a good service. I was seating at seat 42 G, flight numbe CX767. Thank you."
Ventajas: "professional cabin staff & food selection"
Desventajas: "middle seat because could not book in advance"
Ventajas: "Got me from point A to point B"
Desventajas: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
Desventajas: "Quality of the veg food.requires improvement."
Ventajas: "Cathy service"
Ventajas: "Crew behaviour"
Desventajas: "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"
Ventajas: "Hospitality was good. PRO was excellent."
Desventajas: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Desventajas: "Seat didn't recline"
Ventajas: "Seat was good."
Desventajas: "Lounge in Chicago terrible...lounge near gate in HK was disgusting. The nice lounge closed too early. The food was passable The flight crew was mixed...a few nice ones, but most were unfriendly Ala American or BA Bathrooms on plane not in great condition"
Ventajas: "Good leg room in coach. Comfortable seats."
Desventajas: "All good"
Ventajas: "All as expected - no surprises"
Ventajas: "Excellent crew service, comfortable seats."
Desventajas: "A little difficult to understand the announcement in English."
Ventajas: "Better hindu veg meal"
Desventajas: "Leg room"
Desventajas: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
Ventajas: "The food"
Desventajas: "seat did not recline."
Ventajas: "Nothing really"
Desventajas: "Food sitting position checking in"
service was good meal needs improvement
Desventajas: "Food. Duck breast was tough and almost inedible."
Ventajas: "Crew was very friendly"
Desventajas: "Food choice and more comfortable seats"
Ventajas: "Amazing crew good food"
Desventajas: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Ventajas: "Yes the crew was amazing ✅ Very professional and friendly"
Desventajas: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Ventajas: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Desventajas: "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Excellent customer service"
Desventajas: "Very accommodating"
Ventajas: "Restroom was kept clean throughout the flight which impressed me"
Desventajas: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Ventajas: "Services good"
Ventajas: "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
Desventajas: "Flight was delayed and it was not mentioned until past boarding time."
Desventajas: "no place to put pillow/blanket while eating"
Ventajas: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Desventajas: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Ventajas: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Desventajas: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Ventajas: "Pleasant flight attendants, great attentiveness. Clean planes."
Desventajas: "Seat cushions were VERY hard."
Ventajas: "Flight was not full. Airlines assigned seats pretty spread out from one another; gave you more space. Good meals and service."
Desventajas: "Nothing that wasn't out of anyone's control."
Ventajas: "They let me sleep."
Desventajas: "I liked everything."
Ventajas: "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
Ventajas: "We were lucky to have an exit row. The flight was smooth and pleasant."
Desventajas: "The food was not great but got the job done. Could use a wider movie selection."
Ventajas: "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
Desventajas: "Wish the seats were more comfortable."
Ventajas: "No delays, new aircraft, great service (only comparable to JAL)."
Desventajas: "Flight attendants are too cute and look too young, I would like to see someone more experience (or give me assurance that they are experienced)."
Ventajas: "The SIN / TPE flight had a nice, new A350"
Desventajas: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Ventajas: "Staff were extremely efficient. Food service was too."
Desventajas: "Second meal was not up to par with the first meal. Movie selection needs improvement; only found one of many to watch."
Desventajas: "Curry chicken noodles"
Ventajas: "No issues, no delays, food and services on par."
Ventajas: "I really liked the good selection of movies and my individual screen."
Ventajas: "The chicken and rice dish was tasty. I also appreciated the fresh fruit."
Desventajas: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Ventajas: "Vuelo en hora, comfortable"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Desventajas: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Ventajas: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Desventajas: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."
Ventajas: "No problem getting wheelchairs in LAX."
Desventajas: "Taipei airport is BAD. No wheelchairs for elderly as requested, in advance."
Ventajas: "Comfortable, great service, two free check ins, and free movies. I also got whole row to myself. Absolutely pleased!"
Ventajas: "They should be concerned about food hygiene"
Ventajas: "Nice , good stewardes, man , woma its ok Nice pilot"
Desventajas: "My baggage have a lock but When i check in in honolulu my bag they dont have allowed my lock! He said its better no lock"
Ventajas: "I had a sore throat and the flight attendant not only suggested hot water with lemon but made sure my glass was always full. I got off the flight feeling much better. Thank you for having great staff."
Ventajas: "Plane was clean and staff responds well to your needs."
Ventajas: "I got 2 great meals on the flight there, the crew were all extremely helpful, and I got there right on time. It was better than most or all of the Delta flights that I've been on"
Desventajas: "I liked everything"
Desventajas: "I could barely fit into the seats since they were so small. Made the long flight even more uniquecomfortable."
Ventajas: "Flight was short"
Desventajas: "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
Ventajas: "There were screens on the headrest in front of us and they had new tv shows, music and movies all for free. The flight crew was nice."
Desventajas: "The seats weren't comfortable but the flight was less than an hour. The food wasn't very tasty but i think it's because it wasn't "American" food so it was just a different."
Ventajas: "I have flown many airlines including China Air. I travel about 4 time a year. This flight from Honolulu to Tokyo was exceptional and the crew was amazing. They were very nice and sweet to all the passengers around me."
Ventajas: "Loved China Airlines. The crew was super nice and helpful. They always had a smile and cup of tea or coffee ready every time they came around. The free movie selection was great and will definately fly with them again."
Ventajas: "The girls at the China Airline counter saw i was really worried and freaking out about my flight and they helped me to the fullest."
Desventajas: "I couldn't check in early cause Kayak gives a confirmation number and nothing else. I had to wait in the counter line instead of skipping it like i would do with most travel sites. I was very close to missing my flight but thank god they had a delay. I also left early for problems like these and still had difficulties. And it's impossible to call Kayak, especially if you live in Japan like me."
Ventajas: "Crews were good."
Desventajas: "Delay for almost two hours."
Ventajas: "The upgrade to business class"
Desventajas: "The waiting time for transfer"
Deviam melhorar a internet
o vôo foi atrasado por um longo tempo. e deveriam melhorar a conexão com a internet
I missed it because of the delay in the other flights. Attendants in the airport sent me from one side to the other many times due to poor information.
Ventajas: "The crew was realy nice"
Ventajas: "Todo 10 puntos"
Desventajas: "La comida a Bordo"
Desventajas: "La puntualidad"
Ventajas: "Todo perfecto."
Desventajas: "More English explanation and care to customers . Horrible customer service"
Ventajas: "Everyone smiling Check in easy Though flight was crowded it was quick"
Ventajas: "Nice crew. Okay seats."
Desventajas: "4 hour delay with no information. Just horrible in this day and age."
Ventajas: "El asiento era confortable"
Desventajas: "La comida"
Desventajas: "Punctuality. More than one hour of delay"
Ventajas: "Puntualidad organización embarque y amabilidad de personal"
Desventajas: "Comodidad asientos, y entretenimiento"
Ventajas: "La atención prestada. El espacio entre asientos puede ser una tortura en un viaje de más horas"
Desventajas: "El refrigerio, un puñado de microscopicas galletas tiene gusto a poco"
Ventajas: "La puntualidad"
Desventajas: "Comida, entreteniemiento"
Ventajas: "La atención de la tripulación fue sobresaliente. Muy amables y sociables. El personal de cabina estaba muy interesado en que mi esposa y yo nos sintiéramos a gusto"
Desventajas: "Si pueden poner algo de entretenimiento sería bueno."
Ventajas: "Excelente la atención la recomiendo 100%"
Desventajas: "Que gol no me permitio comprar maleta.factura con anticipación tuve que pagar 2 veces 120 R"
Ventajas: "Los vuelos se retrasaron."
Ventajas: "They do everything average."
Desventajas: "Gol isn't the best company. Just average."
Ventajas: "Atención, servicio."
Desventajas: "Orden al abordaje, más amplitud en límite de kilos al documentar."
Desventajas: "Very nice crew. Attentive, professional and kind"
Ventajas: "En general todo muy bien. La tripulación muy atenta."
Desventajas: "Ordenar el abordaje al avíon"
Ventajas: "Todo muy bien."
Desventajas: "El vuelo salió con una hora de retraso, avisaron a último momnento. Cuando en las aplicaciones ya habrían confirmado el atraso."
Ventajas: "Todo bien, menos más que también se demoró Dino perdíamos la conexión."
Ventajas: "punctual, airline staff were accomodating"
Desventajas: "nobody speak English"
Ventajas: "Cabin crew amazing"
Ventajas: "El vuelo tranquilo."
Desventajas: "El personal no esta predispuesto a ayudar a extranjeros que no entienden idioma portugues. Muchos problemas para embarcar, perdimos el vuelo, tuvimos que tomar otro mas tarde y nos cobraron la diferencia. En general muy mal GOL...."
Ventajas: "Nada porque no nos permitieron viajar"
Desventajas: "No entendíamos como hacer el chek in electrónico, puesto que no teníamos un código que pedía el sistema, nos enviaron a averiguar en varios puestos, hasta que cuando obtuvimos el mismo, ya habían cerrado el vuelo, y no nos dieron la posibilidad de viajar, luego había un vuelo a las 21 hs que nos querían cambiar cobrando la diferencia y no fue posible porque querían que ustedes autoricen el cambio y no fue posible comunicarme tampoco con ustedes. En definitiva, mañana viajamos con otra aerolíneas y vamos a pagar todo el costo de nuevo. Muy mala experiencia, mal trato de parte del personal de Gol."
Ventajas: "Crew was friendly, helpful, overall awesome. Comfort level was great."
Desventajas: "There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing."
Ventajas: "La comida"
Desventajas: "Muy poco espacio.. imposible moverse.. muy incomodo."
Desventajas: "Necesito informacion . Tuve que pagar mis vuelos nuevamente en caja ya que no estaba pagdaa la reservacion por la empresa encargada . Necesito el reembolso del cobro por la empresa ya que no se hizo valido en el chek in en sao paulo"
Desventajas: "Awfull boarding process. They didn't have system!"
Desventajas: "EL vuelo salió demorado mas de 40 minutos"
Ventajas: "La novedad de la APP de entretenimiento on line."
Desventajas: "Sólo accedés al entretenimiento por tus propios dispositivos. La APP debería ser una alternativa y la aerolínea contar con al menos, un plug para recargar las baterías en cada asiento. Una aerolínea de bandera necesita mejor servicio. El costo de un vuelo internacional con menos prestaciones que un bus ejecutivo . Comida: 2 sand de miga!!!"
Ventajas: "La premium de gol y el avión muy bueno"
Desventajas: "La sala de espera en porto seguro"
Ventajas: "El check-in es ágil y el abordaje sin problemas. Los vuelos son muy puntuales, sin retrasos o demoras significantes. Los aviones mas nuevos son muy lindos, con internet y cargadores en los asientos. El vuelo es agradable. Los asientos cómodos."
Desventajas: "Sólo tuvimos la oportunidad de usar un solo avión de los nuevo. Los otros, tanto a la ída como a la vuelta eran aviones con poca o ninguna tecnología. La comida es muy pobre, el servicio a bordo deja bastante que desear. Si se quiere algo más, está a la venta y es bastante caro. No se ofrece si quiera un menú básico, solo dan snacks y bebida. Los asientos Gol-confort no valen la pena, son caros y el espacio no es considerablemente mayor y no tiene ningún otro beneficio."
Desventajas: "Space on the seats, between the seats."
Ventajas: "Clean aircraft and courteous crew"
Desventajas: "Did not like being bussed to the aircraft"
Desventajas: "Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew."
Desventajas: "Every step of the way from checking in to picking up the baggage was very frustrating... one of the worst flying experiences I have had."
Desventajas: "Solo dan agua simple. Nada más."
Ventajas: "Todo ok con gol"
Desventajas: "Los adultos que viajaron niños se Portaban peor que sus hijos."
Desventajas: "solo te dan agua y galletas , ni un cafe te ofrecen . venden uno de 4 reales , horrible."