Desventajas: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Ventajas: "Great crew and very good legroom."
Ventajas: "The crew were superb and the bathrooms were regularly cleant"
Ventajas: "the food and the business seat is very good."
Desventajas: "the entertainment must be update more."
Ventajas: "Crew was attentive."
Desventajas: "Was seated near some noisy distractions i.e. crying baby."
Desventajas: "if the music list is great with latest songs.. charging of phone took so long to be charged"
Desventajas: "They should serve variety of. Food"
Ventajas: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Ventajas: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Desventajas: "Entertainment was not so great, small selection of movies."
Ventajas: "crew was excellent and food was great"
Desventajas: "boarding disorganized, business class seats were average and screens too small"
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "A comfortable flight, with fine service."
Desventajas: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Ventajas: "Everything. Will definitely chose them again."
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Ventajas: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Desventajas: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Ventajas: "Food staff and entertainment are generally top notch"
Desventajas: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Desventajas: "Entertainment options are out of date which is painful for long flights"
Ventajas: "Staff was very warm and accommodating. Flight was smooth"
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Ventajas: "Great service"
Ventajas: "Food and assistance"
Ventajas: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"
Ventajas: "Comfortable, easy, great service."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "The flight crews are friendly."
Desventajas: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ventajas: "Flight crews are friendly."
Desventajas: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
Ventajas: "Everything was so good.food, service, crew, entertainments etc."
Ventajas: "Politeness, cleanliness and food."
Desventajas: "Nothing to mention"
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "They were helpful in getting us on and off the plane. My daughter spilled a drink and they quickly gave me napkins and wet towels to clean up. Also, the plane had great leg room!"
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Desventajas: "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ventajas: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Desventajas: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Nice crew, food and service"
Ventajas: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Desventajas: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Ventajas: "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
Desventajas: "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
Ventajas: "Everything was great."
Desventajas: "Baggage claim was terrible."
Ventajas: "Cleanliness of the restroom and hospitality"
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
Desventajas: "Breakfast could have been better"
Ventajas: "Crew took great care of us."
Desventajas: "No complaints."
Ventajas: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Desventajas: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Desventajas: "Boarding in New York could have been better organized"
Ventajas: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Air on the plane was stuffy"
Ventajas: "Crew was courteous. Flight in general was uneventful which is a good thing."
Desventajas: "Nothing to criticize. Flight experience was good but not exordinary."
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ventajas: "The service was excellent"
Desventajas: "Food needs improvement"
Ventajas: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Ventajas: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Ventajas: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Desventajas: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ventajas: "Staff and service good"
Desventajas: "777-300 plane business class very old and tired"
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ventajas: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ventajas: "Excellent service - delicious meals"
Ventajas: "The flight crew were very attentive, polite, and full of genuine smiles."
Ventajas: "Service was excellent!"
Desventajas: "It was a great flight!"
Ventajas: "They give a lot of food and the 12 hour flight was comfortable"
Desventajas: "Limited selection for entertainment"
Ventajas: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ventajas: "Very comfortable plane, even full. Polite crew."
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Ventajas: "I didn't expect neck pillow on board"
Desventajas: "Seat wilder would be great"
Ventajas: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Desventajas: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Desventajas: "The food was no better than any other airplane food."
Ventajas: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Desventajas: "Can't think of anything, really."
Ventajas: "Nothing really special."
Desventajas: "They love the PA system. They want to make announcements in multiple languages all the time."
Ventajas: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Desventajas: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Desventajas: "Food is not that good"
Ventajas: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Ventajas: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The upgraded seating."
Ventajas: "Excellent customer service!"
Ventajas: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
Ventajas: "Amazing service"
Ventajas: "Attentive crew !"
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Speeding of departure after boarding"
Desventajas: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Ventajas: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Desventajas: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
Ventajas: "Crew was good. The food was good quality."
Desventajas: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "Food was good"
Desventajas: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Ventajas: "Service, crew, punctuality, plane, seats"
Desventajas: "Food, cold coffee and tea."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Typical ANA quality. Bumpy flight but handled very well."
Desventajas: "Nothing in particular."
Ventajas: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Desventajas: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Desventajas: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ventajas: "Everything was as I paid for. All the planes left on time. No issues."
Desventajas: "What can you expect in economy?"
Ventajas: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Ventajas: "Service and crew were good, very kind and accommodating!"
Desventajas: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Ventajas: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Ventajas: "The crew are so courteous and helpful."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "crew from the check in to airplane very good"
Desventajas: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Ventajas: "Everything excellent"
Ventajas: "The meals were healthy Japanese meals with lots of vegetables"
Ventajas: "The leg space of the plane"
Desventajas: "Some crew hard to understand they English"
Ventajas: "Food and entertainment is great."
Desventajas: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Desventajas: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Desventajas: "No opción de español"
Ventajas: "The leg space and the comfortable chair"
Desventajas: "The crew they hardly speak English but its ok"
Ventajas: "Friendly flight attendants, clean toilets"
Desventajas: "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
Desventajas: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Desventajas: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"
Ventajas: "Great layover options. Timely arrivals."
Desventajas: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Ventajas: "stewards very polite"
Desventajas: "seats uncomfortable"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Excellent crew, comfortable seat, good food"
Ventajas: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ventajas: "flight attendant in business not as nice as sfo to narita"
Desventajas: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ventajas: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Desventajas: "The food provided was tasteless"
Ventajas: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Ventajas: "The service crew are excellent and very polite. Definitely like the new window feature."
Desventajas: "i asked a crew for a drink.. and they refused."
Desventajas: "Missed connecting flight due to delays from first flight"
Ventajas: "Excellent food and service"
Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "Crew could have been less rude"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Very comfortable; excellent service"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Desventajas: "Raise the cabin temperature"
Desventajas: "On time would be better."
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "Nothing beats Singapore SQ!"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Everything from Ticketing, Checking in......"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "The seat is good. Entertainment is good."
Desventajas: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "United miles."
Desventajas: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Desventajas: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ventajas: "Efficient boarding and arrival"
Desventajas: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "Amazing plane and crew!"
Ventajas: "Crew is remarkable"
Ventajas: "For as long 14 hour journey they sure make it comfortable."
Desventajas: "No complaints"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Attentive Staff - Fabulous"
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Desventajas: "Food not so good"
Ventajas: "It is really nice to have a direct flight option to Singapore"
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Desventajas: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Ventajas: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Desventajas: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Ventajas: "Crew was courteous and helpful."
Desventajas: "Most seats have reclining problems. Very stiff and difficult to adjust."
Ventajas: "The seats were very comfortable."
Desventajas: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "I loved all the free food, even on short-haul flights!"
Ventajas: "Great crew and nice comfortable seats"
Ventajas: "Crews are excellent"
Desventajas: "More legroom"
Ventajas: "Crews were very nice"
Desventajas: "Seat could have been a bit more comfortable and a little more leg room"
Ventajas: "The crew was great"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Desventajas: "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."
Desventajas: "Cramped economy seats"
Ventajas: "Excellent staff!"
Ventajas: "Efficient crew. Safe flight."
Ventajas: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Desventajas: "The dining options were ok, not particularly wonderful, but overall pretty good."
Ventajas: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Desventajas: "For such a long flight, the seats were too small and not enough leg room."
Ventajas: "I was happy to be back on EVA after a bad experience on Thai Air."
Desventajas: "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
Ventajas: "I am happy and satisfied with the service, thank you guys!"
Ventajas: "the crew tried very hard to be pleasant and nice. they did well on that. same as above"
Desventajas: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies. same as above"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "I was told to stop watching movies when we were descending. I was never asked to do that with other airlines. If it is due to safety issues, I would appreciate they informed us why we can’t watch the airline movies"
Desventajas: "Seat are too small and have no legs room"
Ventajas: "Crew was nice"
Desventajas: "Small seats."
Desventajas: "When they serve they skipped us couple of times. and they forgot to bring something that I asked."
Ventajas: "Short lay over"
Desventajas: "Seats at economy too cramped"
Ventajas: "Seat reasonably comfortable in Eco Plus"
Desventajas: "Eva runs a sloppy operation: 3/4 of my flights were delayed, boarding consistently happened late, and flight attendants consistently forgot drink orders. Not sure what's happening as they used to be very good but will not be traveling with them again unless they right the ship."
Ventajas: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Ventajas: "Staff was very helpful. They went above and beyond."
Desventajas: "Crew was not very nice. Always in a hurry. Customer service was not good"
Ventajas: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Desventajas: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
Ventajas: "Nice new 777 planes on all international routes, food was above average, crew friendly and attentive. This is the first time I give an airline overall 5 stars!"
Desventajas: "Nothing, this flight was really good"
Ventajas: "Overall everything was good. Feels home to fly with Eva."
Desventajas: "No preference for seniors"
Ventajas: "Very good. Staff is great"
Desventajas: "Need more water available throughout flight"
Ventajas: "Same as above"
Ventajas: "On the flight it was good over all.But the ground staff of EVA ruined it. She doesn't know the meaning of customer service."
Desventajas: "The SF airport luggage manager of EVA tried not to help write a report of my luggage damage for our insurance by saying definitively that the damage was made by TSA. She behaved not like customer service but police officer."
Ventajas: "Service and Food are good compare to other airlines."
Desventajas: "Lack of 70's & 80's chinese songs in music channel."
Ventajas: "I'm 6'1" I guess I'm too big. I'm of athletic build and even in the isle seat I was touching shoulders w the next person"
Ventajas: "All in house setvices"
Ventajas: "Clean. On time. Efficient friendly service."
Desventajas: "Limited selection of films. Food was really bland. I expected much more from EVA. Disappointed. No in between meals snack offered. No comfort pouch offered (tooth brush, face mask, ear plugs, etc)."
Desventajas: "Eva is great airline , better then a lot of the competitors. However during the lag between Taipei and SFO we did not receive any drinking water unless requested - on any other airlines they always provide small bottled water , For the long lag of the flight liquid is essantation."
Desventajas: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Ventajas: "Great experience flying with EVA, boarded late but still arrived on time, better food than other airlines though still airplane food, flight attendants very courteous and nice"
Desventajas: "For such a long international flight, I would suggest offering more water throughout flight as I've appreciated on other airlines"
Desventajas: "Just fine only 2 hrs overlay"
Ventajas: "Everything is good. Overall we had a better experience comparing KUL to TPE."
Ventajas: "Good on board entertainment. Helpful service. Easy flying experience."
Ventajas: "Great service! Modern planes with comfortable seats, great entertainment selection with your own personal display, and places to charge your mobile devices. I'd like more leg room because I'm tall, but their seats are WAY better than USA based carriers. Food is pretty good considering it's airline food. EVA is one of my top choices for SE Asia Travel."