Ventajas: "The food was great"
Desventajas: "The food could be improved."
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Ventajas: "It finally took off. The crew is polite."
Desventajas: "The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight."
Desventajas: "The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving."
Ventajas: "The entertainment system was good."
Desventajas: "We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us."
Ventajas: "The worst air travel experience I’ve ever had."
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Ventajas: "The crew was nice"
Desventajas: "Flights are never ontime"
Desventajas: "Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport"
Desventajas: "Pesima comida"
Desventajas: "Seat was very dirty."
Ventajas: "Good service - food/beverages etc"
Desventajas: "Was stinky at the rear seats near the toilets"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Ventajas: "Check-in and luggage checked-through was orderly and smooth. Flight crew tried their best to accommodate customer requests. Though at times, some answer customer questions in Chinese instead of English. Sufficient food to eat during flight."
Desventajas: "At boarding gate, Ground crew announced changed in boarding gates rather late. Flight was delayed by an hour. Boarding was orderly and smooth though. Not much choice in audio-visual inflight entertainment."
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Cheap The plane was new and in good condition."
Desventajas: "Service was so so. They are a bit cold. The connecting flight I had to make was too tight - so I had to run to the next gate. Even if in airplane mode, you can not use a phone at all. I've never experienced this on another airline."
Ventajas: "Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb."
Desventajas: "No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile."
Ventajas: "Good meals, attentive staff, and great crowd management."
Desventajas: "Might be cultural, but the boarding was like herding cats -- the seats are assigned! The DutyFree pickup at the gate makes it supper hard to get onboard and still fit your carry-on. Enforce the carry-on and ONE personal item"
Ventajas: "Flight was cheap, on time, and uneventful. Entertainment options were decent."
Desventajas: "Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately."
Desventajas: "Horrific customer service"
Ventajas: "Affordable Quick Boarding"
Desventajas: "Crew Rude/Not Responsive Smoking Smell REALLY BAD Super cramped seats.... really really cramped"
Ventajas: "Seat were comfortable and boarding was done quickly."
Desventajas: "They make you take off your headphones and secure all electronic devices before taking off and landing. Even if you are using the headphones for noise reduction they make you take them off until the plane is in the air for 15 minutes. Cellphones in airplane mode cannot be used during the flight at all. Entertainment was lacking tremendously!"
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "They hid the 13 hour layover in Shanghai. Had to pay expensive hotel, as airport HAS NO WIFI unless you have local phone number (China hates foreigners). Avoid China or book airport hotels in advance!!!!"
Ventajas: "the service was outstanding"
Desventajas: "the temperature control in business class was very poor, it was too hot for the duration of the flight. 2 requests were made to improve and the staff tried, but it was uncomfortable."
Desventajas: "China Eastern airline is the least friendly and irresponsible airline that I have ever used. The crews completely screwed me up on the sequential travel itineraries until the last minute."
Ventajas: "Had to switch off my iPhone so had no music and there was a small child in business class who was very unruly and noisy for much of the early part of the flight I finally ask the stewardess to tell the little kid to shut up it was very annoying and parent should know better and if they don't the crew should tell him"
Desventajas: "I found the food marginal not very good and behaving child"
Desventajas: "late departure meant missing our connecting flight in Shanghai"
Desventajas: "i took china eastern airline couple of times. There is always a delay. This is frustrating since I want to get home ASAP."
Desventajas: "- at the time of booking could not select seats or make a meal request. SHANGHAI - ORL was not given any meal at all, because they had nothing vegetarian on plane. A crew member felt bad and offered me his "crew vegetable dish" and it had shrimp. So I could not eat that. On the way back I called vayama as their website was down and made my meal request over the phone. Requested vegan meal, was served something made with egg. Very disappointing"
Desventajas: "Entertainment is limited. Bring your own movies"
Ventajas: "Ummmm. Nothing?"
Ventajas: "The planes are fairly new and comfortable. No horror stories at all - just China being China with rules and regulations. Good was decent. The price was decimate good but the layovers were a bit long."
Desventajas: "Didn't care for the meals that much."
Ventajas: "Efficient processes and friendly crew once aboard,"
Desventajas: "Long delay in departure, no entertainment, "simple" business class with just bigger seats, limited food and drink; took forever for baggage to appear, boarding and deplaning by stairs not gate."
Desventajas: "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
Ventajas: "Food was very simple but because of that far better than what they served when going from Shanghai to Honolulu."
Desventajas: "Plane does not have personal video systems - felt like I went back in time 10 years. No extra food available outside of the 2 meal services in the very beginning and end of the 12 hour flight. Some crew members spoke extraordinarily poor English, intolerable for a flight to/from the United States."
Ventajas: "I like the seat configuration."
Desventajas: "The food selection was poor, and the food tasted like economy class. For the price of a business class seat, the food should be better. I had to ask for pj's. The first flight was better than the returning flight."
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"
Ventajas: "Great value. Fully flat bed in business class for Dubai - Melbourne return with stops in Kunming and Shanghai very comfortable with a 2/2/2 arrangement. Long transits in Shanghai allowed a quick visit into this dynamic city. Airports at Kunming and Shanghai are modern, efficient. Short term visa on arrival for transit passengers works well. I will definitely fly them again."
Desventajas: "Staff were great but not quietest Cathay/ Emirates level but they really tried hard. I am sure they will get there soon. Wine list was limited and the white wine was warm - though to be fair this is sometimes the case on Qatar Airways too."