Desventajas: "No wifi otherwise was great"
Ventajas: "Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok"
Ventajas: "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
Desventajas: "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Desventajas: "Cabin crew doesn’t speak much English. Food isn’t great but what airplane food is?"
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "The plane is quite comfortable and took off on time."
Desventajas: "The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication."
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "The booking was so simple with kayak and the hotel arrangements and follow up for pickup from the airport was excellent The Flight was a short one and the entire staff from jfk airport to the flight attendant was entirely superb"
Desventajas: "The customs declaration area especially with people coming to do business in China needs more officers to enhance efficiency"
Desventajas: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Ventajas: "excellent flight service and free transfer hotel is great"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Ventajas: "Excellent hospitality.Well managed & excellent customer service."
Desventajas: "Overall great service.I do not have any cons."
Ventajas: "Pretty spacious, seats were comfortable enough, good entertainment"
Desventajas: "Couldn't check in online and consequently select a sea - it was very stressful"
Ventajas: "Crew super helpful"
Desventajas: "Our in-seat entertainment unit keeps having problem. In the end I still managed to watch the movies but it's not too pleasant having to press the button to start/pause again and again."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Desventajas: "I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad."
Ventajas: "The food was better than expected. The service was good."
Desventajas: "The plane temperature got steadily colder. Was a bit hard to handle."
Ventajas: "Flight was on time and arrived early"
Desventajas: "When we arrived most of the passengers ignored the fact that the fasten seat belt sign was still on and started crowding toward the exit, cramming against the people in front. I wish they would have been reminded to be patient and wait their turn to get off."
Ventajas: "One of the better airlines in China. Amazing staff, Bilingual."
Desventajas: "No entertainment. Inefficient boarding. Tightly packed seats. Barebones aircraft. Late getting up in the air. Hot temperature on the ground."
Ventajas: "Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance."
Desventajas: "The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues."
Desventajas: "Could not reserve a seat ahead of time and the website was impossible. But once on the flight, all was good. But I agree with others that the seats are very hard. This was business class and a 15 hour flight."
Ventajas: "No frills, great price, tiny seats for skinny people that goes with price. Food was actually great, nyc to GZ route, gz to nyc food not so good. Great planes. Good sexy non usa international movies. The price is right and the cool thing about most Chinese airlines is they don't charge so much if any for return date changes as long as their is room"
Desventajas: "tall people behind me knocking my seat cause they are crammed into their tiny small short seat."
Ventajas: "Penty if room.plenty of staff on board"
Ventajas: "Fast. Efficient. Lots of yummy snacks on board"
Desventajas: "Not allowed to use cell phone or open shades"
Ventajas: "It was clean. Also the media selection"
Desventajas: "More food needed"
Desventajas: "Crew was welcoming, but the seats are terribly cramped. The delay also pushed an already long flight into torture."
Ventajas: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Desventajas: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."
Ventajas: "There were unused economy comfort seats on the flight and we gratefully received a complementary upgrade."
Ventajas: "Loved how the flight crew was attentive to my needs. We were getting fed every 3 hours like clockwork. Even when I was denied a request for aspirin a crew member made sure to request my feedback before landing."
Desventajas: "Was denied access to aspirin because I was not a business class customer. Was livid and miserable.This shouldn't have been an issue in the first place since aspirin should be part of a first aid kit. Made sure to indicate to staff."
Desventajas: "bad China eastern company on return trip from Shanghai"
Ventajas: "Seating was good and comfortable"
Desventajas: "They should at least have English speaking flight attendants even one or 2 .. no liquor service on a 16 hour flight"
Ventajas: "Counter staff at JFK was exceptional for our check-in. The crew was very attentive and accomodating. Providing any amount of beverages we asked for as well as adjusting cabin temperature and providing with extra blankets. Nice selection on entertainment system with no hassles to make It work. Always smiling. Constantly cleaning up trash and the bathrooms. One of my most enjoyable long distant flights ever!"
Desventajas: "Seats were narrow."
Ventajas: "The entertainment"
Desventajas: "The food was lame"
Ventajas: "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
Ventajas: "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
Desventajas: "trip management thru airfare.com and china southern was terrible. I will not be using either service again. I wasn't able to manage my flight on the china southern website of choose a seat. they lost my bag. it was a timely flight confirmation process. I will not use airfare or china southern again."
Ventajas: "Crew ware kindness with smile"
Desventajas: "There was like market at gate Therefore no priority boarding"
Ventajas: "Was prepared for the worst and was actually a good airline."
Desventajas: "English announcement can be improved"
Ventajas: "It was a really smooth flight and comfortable. the flight attendants were very nice."
Desventajas: "The food isn't so great, but that's not that uncommon. I was asked to close my shade several times from the very beginning of the flight except that I was wide awake and had deliberately asked for a window seat so I could look out. 15 hours is too long to fly in a darkened environment and especially when boarding in the morning after a nights' sleep. Perhaps handing out eye masks for folks who want darkness is a way to respect the needs of all passengers."
Ventajas: "Great movies!"
Desventajas: "Shouldn’t have babies or small kids in the business class"
Ventajas: "I love the vegan food that they provide me."
Ventajas: "Crew was very good and professional, yes the seats were comfortable"
Desventajas: "I think the Xiamen knows how to run an airline."
Ventajas: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Desventajas: "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
Desventajas: "The crew should speak better English. They polite and helpful but clear English is a plus value"
Ventajas: "The crew was great, and seat was comfy compare to other European airlines seats"
Desventajas: "Less salt in the food would’ve been better"
Ventajas: "attentive and polite flight attendants"
Ventajas: "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
Desventajas: "Helpful, courteous, and well-informed Xiamen representatives."
Ventajas: "The check in boarding pass is not that nice."
Desventajas: "The boarding pass people need to improve, especially to elderly people."
Desventajas: "Better movies , better vegan food"
Desventajas: "Too many security points"
Ventajas: "Crew was friendly"
Desventajas: "To many transfers"
Ventajas: "No real problems"
Desventajas: "Nothing significant"
Ventajas: "Upgraded to business class for free and service was amazing."
Desventajas: "got severe food poisoning from the airline food."
Ventajas: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Desventajas: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
Desventajas: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."
Ventajas: "food and service"
Desventajas: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
Ventajas: "The flight was fine"
Desventajas: "Had to process in and out of immigration then back into airport No transit area"
Desventajas: "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
Ventajas: "Finally getting a flight the next day"
Desventajas: "My seat was given to someone even though I still had time to make the connection."
Desventajas: "Why is my passport number wrong?"
Ventajas: "crew was nice"
Desventajas: "food was dry"
Ventajas: "Clean plane. Left on time. A little more seat room than many other carriers."
Desventajas: "Poor selection of movies. Want more light comedy"
Desventajas: "wrong food?"
Ventajas: "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
Desventajas: "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."
Ventajas: "Complimentary wifi and excellent crew service"
Desventajas: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
Desventajas: "Nobody helped me switch my flight around, I hate you."
Ventajas: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Desventajas: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
Ventajas: "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
Desventajas: "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"
Ventajas: "Good was pretty good, with snack sandwich between meals. Drinks were offered often."
Desventajas: "The flight was delayed by 40 minutes."
Desventajas: "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
Ventajas: "All announcements in Chinese and English. They keep feeding you."
Desventajas: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
Ventajas: "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
Desventajas: "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
Ventajas: "The food was good and staff was friendly"
Ventajas: "no regards for customers"
Desventajas: "no regards for customers"
Ventajas: "I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip."
Desventajas: "Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink."
Ventajas: "Crew was super friendly, professional and excellent!"
Desventajas: "The 10 hour layover :("
Ventajas: "The offerings of beverages and the choices were good"
Desventajas: "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
Desventajas: "El vuelo se demoró y durante la demora no daban noticias de la nueva hora de salida. Tuvimos que esperar dentro del avión alrededor de una hora y media."
Desventajas: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"
Ventajas: "Crew was friendly."
Desventajas: "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
Ventajas: "GOOD Service, Great Priceing!!!"
Desventajas: "The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving"
Ventajas: "Boarded early."
Desventajas: "Smaller plane so not much room to move around. No individual entertainment system."
Desventajas: "Worst airline"
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Ventajas: "Cheap and fast"
Desventajas: "Crews are not as friendly as they should."
Desventajas: "The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us"
Ventajas: "Puntualidad, Comida. Todo bien"
Desventajas: "La opción de películas me pareció mala"
Ventajas: "La comida rica, el vuelo puntual. Todo perfecto"
Desventajas: "Las películas poco internacionales"
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel."
Desventajas: "it could be better if my connecting flight waited for me"
Desventajas: "The food was uninspiring, to say the least."
Ventajas: "My screen on the first leg didn’t work too well. It would turn on and off on its own, but since it was an overnight flight and I was tired, I slept most of the way so didn’t complain. Just had to dim the screen for the times it would turn on automatically while I was trying to sleep. 2nd leg had"
Desventajas: "I understand it is a Chinese airline, but I wish there was more English spoken, or the flight attendants not assume everyone who is Asian understands Chinese, especially since the flights are international."
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "Customer service"
Desventajas: "Entertainment could be better. Food is ok, not great. Crew is very nice but limited English."
Ventajas: "The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep."
Desventajas: "I don’t have anything bad to say. The service was really good."
Desventajas: "Pesima comida"
Ventajas: "The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route."
Desventajas: "Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing."
Ventajas: "Price and crew were great"
Desventajas: "Boarding process, choice of movies, leg room"
Ventajas: "Business class with flat beds and the forward compartment was very comfortable and cosy"
Desventajas: "Food Service Limited entertainment"
Ventajas: "Not sure"
Desventajas: "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."
Ventajas: "Seats little hard. Back and butt hurting all the way there. Crew kept pumpin into me while I was sleeping. Food ok, not amazing. Long wait to get on the plane. Overall good."
Desventajas: "Hard seats. Long wait to board. Food can be better."
Ventajas: "good boarding good crew good seat in business class left on time and arrived on time"
Desventajas: "food was mediocre"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "Comfy seat and caring flight crew."
Desventajas: "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Great price. More or less on time. Reasonably comfortable. Good entertainment. No real problems."
Desventajas: "Mediocre food. Inscrutable website."
Desventajas: "flight from NYC was delayed for 11 hours. then we were in line for more than 4 hours in Shanghai."
Desventajas: "We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel."
Desventajas: "Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again ."
Ventajas: "Price was great - the aircraft was new"
Desventajas: "food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly"
Ventajas: "very comfortable seat in business class excellent food friendly and competent flight crew"
Desventajas: "plane did not pull up to the terminal. We had to go down the stairs and get on a bus. wifi was difficult to use and slow."
Ventajas: "flat beds, extensive menu and great service"
Ventajas: "For the price, I would say it was a very solid flight. Other options cost twice as much and I'm certain they weren't twice as good. Food could have been a little better, but again at the price, there is nothing to complain about. Buy a salad or a snack for the flight with all the money you are saving. The entertain was good but not as extensive as some of my other recent trans-pacific flights."
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "Nothing. Absolutely nothing."
Desventajas: "The ground support personnel were surely, obnoxious, and clearly untrained in their own policies. There was massive confusion in JFK for the 1st leg of my trip (NYC - Mandalay) regarding the availability of my visa on arrival. China Eastern argued that it was not available, and nearly did not let me board my flight. They were completely wrong, and made my life miserable in the process. Because of this, China Eastern refused to check my luggage through to my final destination (though this has been done many times before), and THEN informed me in Kunming that I needed to pay AGAIN for my extra piece of baggage, though they had already charged me for it in New York. Do yourself a favor and never do business with these creeps - there are too many other available options for air travel."
Desventajas: "Flight was late by 2 hrs so I mussed my connection"
Desventajas: "It was just delayed without any announcement."
Desventajas: "China Eastern airline is the least friendly and irresponsible airline that I have ever used. The crews completely screwed me up on the sequential travel itineraries until the last minute."
Ventajas: "Nice crew,courteous service"
Desventajas: "Food could take improvement"
Ventajas: "excellent biz class seats great aircraft good flight"
Desventajas: "unprofessional service courteous flight attendants but in general service was poor un organized and inconsistent...china eastern needs better in flight service training compared to other airlines"
Ventajas: "nice crew goodteam"
Desventajas: "ticket cost"
Ventajas: "Nada confortable la gente encima de ti"
Desventajas: "La comida y el entretenimiento"
Desventajas: "Traffic on the take off strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! Not just this but I also had a very important meeting to attend in Seoul for business and the flight delay made me late! Unacceptable"
Desventajas: "The flight was always delay."
Desventajas: "Attendants very accommodating"
Ventajas: "The Air China crew was exceptional. They made sure wheelchair service was available all of the time without a hitch. They were very compassionate"
Desventajas: "The coach seating is very tight. I wish there was more leg room."
Ventajas: "Check in rápido, asientos cómodos, control de equipaje"
Desventajas: "Comida avión"
Ventajas: "Muy buenos los asientos de exit!!!!!!"
Ventajas: "Lovely crew"
Desventajas: "Check-in was frustrating with split lines, late openings. Could not get boarding pass on kiosk or on website. Kayak is not user-friendly and does not seem to support online check-in. Would not recommend using it to others. Will not use it again."
Ventajas: "The plane left much earlier than scheduled. They did not wait for the rest of the passengers to board. I had to catch a flight four hours later. I spent a total of 8 hours in the VERY COLD airport."
Ventajas: "No me gustó nada al contrario no hablan ni el idioma inglés ni español"
Desventajas: "Me intoxique con la comida y vomite y estuve dentro del avión vomitando como 25 mnts y me fui a mi asiento y me sentí mareada de tanto vomitar y trajeron una doctora y me hizo preguntas de 3 meses si tuve algo oh alérgica a un medicamento y le dije que have 7 meses sólo había tenido un ataque al corazón que no tiene que ver con la intoxicación de la comida y dijeron que no pero no tenia nada solo el malestar u decidieron bajarme en otra Ciudad Alaska sin consultar primero y no me sentía grabe solo mareada de la fuerza del vomito y de ahí me mandaron para Ciaro luego los Ángeles y de ahí para China cantón y ahora me toca regresarme y no me dejan subir al avión si no traigo un certificado médico estoy en.China yo no conozco ningún hospital y no tengo médico de cabecera viajo al año 15 veces puedo mandar fotos de mi pasaporte y nunca me a pasado esto con la comida y menos de tirarme en otra ciudad ahora no puedo regresar a mi País de Recidemcia USA por que no quieren que suba entonces que hago aquí comprar otro ticket por que"
Ventajas: "La puntualidad y atención en la aerolínea es muy buena. Tienen variedad de películas y series. La comida es buena. Todos los asientos tienen una pequeña almohada y cobija para ir más cómodos."
Desventajas: "El espacio entres asientos para un viaje largo no es tan cómoda pero siempre existe la opción de comprar VIP"
Ventajas: "Crew was very cooperative."
Desventajas: "Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days"
Ventajas: "Todo en hora, y sin problemas"
Desventajas: "Como cosa no tan positiva, al llegar de mañana a aeropuerto siguen dando comida en lugar de un buen desayuno"
Ventajas: "Staff extremely courteous and helpful."
Desventajas: "Wanted vegetarian food - not available. Terrible food in economy. Ugh."
Ventajas: "Flight attendants were very courteous and responsive to requests. Overall, service was superb."
Ventajas: "Price was great, but plane smelled like old, dirty carpet. There was a video playing but you couldn't really hear it with the provided headphones."
Desventajas: "No Wi-Fi. Lack of wine selection."
Ventajas: "Everything fine"
Desventajas: "Our luggage was delayed and we didn't have clean clothes for the first day."
Ventajas: "Some attendants were nice and sweet. Food was decent. Planes took off and landed on time. Allowed me to carry on guitar, eventually. Pleasant seat neighbor. If I fly again I will purchase business class tickets without a doubt."
Desventajas: "Some attendants were rude and possibly hate Americans. I think I may have been the tallest person on the plane and somehow ended up in the last row which has the least amount of space(huge metal box under seat directly in front of me). Could not sleep either 15hour flight due to a mixture of turbulence, cold temp, baby’s crying, etc... If I ever fly Air China for 15 hours again, I know now to spend a little more on business class seats."
Ventajas: "Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin."
Desventajas: "Flight arrived on time...they wouldn’t let me on the plane...said the other plane already took off and I had to stay overnight in china...friend/famliy waiting at airpor"
Ventajas: "The price!"
Desventajas: "The food was ok ok"
Desventajas: "1) food 2) no transit zone in shanghai (4x through customs) 3) cant use phone (even in the flight mode)"
Ventajas: "Cheap price, on time."
Desventajas: "Seats, food, entertainment"
Desventajas: "Rice is terrible T_T. Everything else is fine fine fine"
Ventajas: "I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient."
Desventajas: "There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time."
Desventajas: "Food was not good. Small portion."
Desventajas: "Long time of waiting"
Ventajas: "Food, blanket, movies on board"
Desventajas: "The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first"
Desventajas: "Plane were smelly Crew could not speak English Baggage didn't come"
Desventajas: "Flight was cancelled and the airline was not empathetic or helpful."
Ventajas: "free local beer"
Desventajas: "worn out seats, the children playing games on the monitor in the back of my seat so i had to deal with back of my chair constantly moving. clearly frozen to microwave meal. Late departure on both of my flights with them but shockingly, on time arrival for both."
Ventajas: "En general bueno, el avión llegó antes de lo previsto"
Ventajas: "El personal en el vuelo atento en los requerimientos"
Ventajas: "En general el vuelo fue bueno"
Desventajas: "La estadía en el cuarto blanco en Vancouver pudiera ser más agradable y a lo mejor tener un poco de agua o café en lo que se espera"
Ventajas: "Clean plane delay"
Desventajas: "Extremely poor food. Totally tasteless rubbish. Not at all what we ordered : Pure veg Indian food."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Desventajas: "Beijing airport was under construction. There was long delay."
Ventajas: "Entertainment Comfort Amenities"
Desventajas: "Have English speaking ground staff in China"
Ventajas: "Very comfortable business class seats, very attentive service. My husband left his electronic devices on the plain and it was very easy to receive back."
Desventajas: "I wish the food was better."
Ventajas: "overall experience was excellent, would book a flight with air china again, as well as recommend!"
Ventajas: "Over 3 hours late. Chaotic Boarding process."