United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Very uncomfortable seat. A bit rude flight attendant."
Ventajas: "Well maintained plane, nice staff and over very comfortable."
Desventajas: "The wifi worked only 1 hr of the 3 hrs I bought"
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "If flight wasn’t delayed."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "Crew was good"
Desventajas: "The way they board"
Ventajas: "Loved from the booking on kayak and all the services provided by the airline until landing."
Desventajas: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Desventajas: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
Ventajas: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Desventajas: "The movie selection is somewhat weak"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The cabin crew was great in services"
Desventajas: "Priority not thought"
Ventajas: "The price was cheap ($100 for 2 people), and the service on ANA was great."
Desventajas: "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
Ventajas: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Ventajas: "Customer service was pretty solid."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Ventajas: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Desventajas: "Cabin is bit old, seats don't recline enough, smells musty."
Desventajas: "No opción de español"
Ventajas: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Desventajas: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Good service Soft landing Clean"
Desventajas: "Not really"
Desventajas: "Delayed flight an hour and a half"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Good service and not too long of a wait to board the plane."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
Ventajas: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Ventajas: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Desventajas: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Desventajas: "It was very warm on the plane."
Ventajas: "Crew was outstanding Food and service was excellent"
Desventajas: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ventajas: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Ventajas: "Legs-room was good."
Desventajas: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ventajas: "crew was awesome! Service was outstanding"
Desventajas: "a little warm on the plane. food was ordinary"
Desventajas: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ventajas: "Food was good."
Desventajas: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Ventajas: "The staff were polite and highly professional. It was an enjoyable flight."